Soundproofing, free cots/infant beds, rollaway beds, free WiFi
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Reviews of Arago565

3.5 out of 5
Arago565
Aragon, 565, Barcelona, Catalonia

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 110 reviews" "
Rating 8 - Good. 58 out of 110 reviews" "
Rating 6 - Okay. 11 out of 110 reviews" "
Rating 4 - Poor. 6 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

8.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Shyam

Travelled with family
Disliked: Amenities
Extreme "No Frills" experience. It is an apartment complex. Mostly quiet and within a km of La Sagrada Familia. Neighbor hood appears safe with convenience stores and food places nearby. The issue is total experience vs. cost. The apartment is reasonably spacious with ONE bathroom. We couldn't get any content on the TV. We ignored it because we were mostly outdoors. Internet was VERY slow and unstable. It was only available in the living room. Could only support one or two devices at a time. There was no cleaning service, including taking out the trash for the entire duration of the stay. Even though the Expedia listing mentioned laundry facilities, we couldn't find them. No laundry within the apartment. If there was a laundromat in the building, we could not find it. Pillows were extremely thin and there were no extra pillows to compensate. Overall, this was a bare minimum experience. I am left with the impression that I should have picked a hotel instead of this apartment.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Maria

Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Not recommended
Not recommended. The internet connection is literally non-existent, you can't even load a general web site, a simple search on google flights takes forever. Forget any work that you planned to do. I called the number provided for such purposes, listened to some nonsense about a router in a building, the essence of the response was "we won't do anything". It is a place run as cheaply as one can get away with. You communicate with a check-in machine and if anything goes wrong you are stuck waiting for someone to respond to you via an intercom machine on a wall who knows from where. If you are into these things - OK, but in all other cases stay in a place with some human interaction and an actually functioning Internet.
Stayed 3 nights in Apr 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful apartment (Apt. 5.2) that was very clean and had a ton of room. I would stay there again. Check-in was a breeze.
Stayed 3 nights in Jun 2023

8/10 Good

Marcela B

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Beautiful, very nice property. Great location, and walkable to public transportation, easily accessible, wifi is a huge problem in the building, makes it difficult to work remotely.
Stayed 6 nights in Jun 2022

2/10 Terrible

Ahtsham

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed that I was informed 11th hour of property unavailability which led me nearly without accommodation and ended up paying 4 times the normal price..
Stayed 2 nights in May 2022

2/10 Terrible

Ana, Toronto

Travelled with partner
Disliked: Staff & service, amenities
The air conditioning didnt work the whole time. Its was 27 degress... there were issues with bothe check in system and the lack.of communication from staff. He didnt tell us what was going on. We waited an hour to check in. But worst of all is that we were locked out of tje budiling at 4am because the door electrinc system stopped working. It took over an hour for someone to come let us in, no appologies and to top it off he said this had been happening for a few months now.... so then fix it!!! Not worth the money, not in a good location and the service was dreadful.
Stayed 2 nights in Sep 2019

4/10 Poor

LUZ

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
bad cleaning, and poor customer service, poor communication, the cleaning lady was so lack of respect at the check out. the manager even let her does that. pretty bad
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment
Was an reason clean good apartment in good location nothing bad to say about it
Stayed 3 nights in May 2019

8/10 Good

Steve, Wton

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All good if you can get in!
Only book this apartment if you are arriving early, if 4 german guys hadnt let us in we would have gone somewhere else, or had to sleep in the street. No concierge service after a certain time, when we got in all was good, roomy, clean, balcony and quieter area of barcelona with good transport links.
Stayed 5 nights in May 2018

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

6/10 Okay

Anya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice apartment, but a lot of kinks to work through
So first off, the good: 1) The apartment is decently situated next to both the regional rail and the metro though not in the city center 2) The apartment was spacious and generally clean and in good condition However, we encountered several issues with the apartment: first off, there is no concierge and you can only get help (either to check in or to get paper goods for the apartment) at very limited hours. This was annoying when you realized that you had to plan in advance to get toilet paper or to check someone in 2) The check in system is ATROCIOUS. It is difficult to use and the instructions are not sent far enough in advance to be useful for people who are traveling internationally and may not have data access. We had 3 travelers (very clear on the reservation), and we found out that we could not get a key for the 3rd traveler from the check in machine or anyone else, so she had to wait an hour just to be let into the building after a long flight and then could not even enter our apartment. This was very inconvenient and greatly impacted our stay. 3) There is a TON of construction noise from neighboring apartments that started at 9 AM for us. All in all, I definitely would not stay at Suites Arago anytime soon.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Apartment was very clean . Location was good .There were lots of bakeries and restaurants nearby and walkable distance to many places . Public transport was nearby . Check in process was very difficult .We had to make call from our international number to get the door open . Description of the place says it has laundry but there was no onsite laundry .They don't give you extra towels free of charge before 5 days . Toiletries means only hand soap .There is dishwasher but no soap for it .

10/10 Excellent

Allan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, great for independent traveller
Lovely apartment. Close to metro. Convenient shopping, including groceries. Nice living space separate from rooms. Reasonable sized kitchen.

8/10 Good

MARK, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment out of the city centre
Apartment was comfortable and located near to the metro line so only a few stops and you are in the city or at the beach. Not a great deal of restaurants around, however El Clot was good for a meal or to watch the soccer.

8/10 Good

Ray Taylor, Montreal

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
good value for Barcelona but a few caveats
OK if you are resourceful on your own, as service is non existent. Be sure to email the management before you arrive as they do not send you the instructions for the automated checkin. Apartment was very nice and modern and quiet for Barcelona (in the residential quarter). Kitchen missing a few amenities, however there are many grocery stores nearby including a giant Carrefour to get what you need. Comfort was a bit lacking. the King Size bed was 2 small beds pushed together and the mattress was way too hard (papa bears only). 20 minute walk to the better beach and the Sagrada Familia. a short walk to the hop on hop off tour bus which is recommended. 15 minutes downtown via the commuter train.

6/10 Okay

Ari, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Self check in and registration: not for everybody!
There was self- check-in machine that did the registration also:( Clients should be warned about this!

10/10 Excellent

Prabhash Kumar, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money and good location
The checkin process is fully automated with multilingual options, anyone with some basic computer knowledge should be able to handle the process. The major tourist attraction 'Sagrada familia' is few blocks away (1 Km). The best part is connectivity of this place with City center 'Cataluyna' by Metro which is 200 mtr. and to Airport by Train & Metro. I liked it very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A very good apartment! Would stay here again and again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room in a convenient location
The location is convenient. The room is big.

8/10 Good

Michael, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Had a 1 night stay and found this apartments on this site . They were located near the metro station in a quiet area . Overall satisfied as was great value . Would recommend for 2 people or more as rooms adequate size ... Ok for cooking too but surely a teatowel would be handy and not much to ask for...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 Night Stay
When we arrived we were unable to get into the building because there is no reception. We had to go find a pay phone to call up and get a code for the front door. This was a hassle but possibly my own fault for not checking my emails or apartment info before arriving. Once I gained access to the building everything was great. Clean, spacious, secure, quiet (our apartment was at the back not facing the road). No real complaints. Could potentially do with a few more cooking utensils but apart from that everything was good.

10/10 Excellent

My-Phuong, Somewhere in the World

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive Value!
For my 9 nights in Barcelona, I stayed in 4 hotels and 2 apartments, all booked on hotels.com. I'm so impressed with the overall value of Suites Arago 565 that I'd recommend it. If you need a scrupulously clean 2-bedroom apartment with a modern bathroom and very comfortable beds, close to 2 Metro stations, 2.2 miles from Barcelona's city center, but don't need any concierge services or amenities, and don't mind that it is in a non-touristy and working neighborhood (no convenient shops around and dead after dark), then you'll appreciate its value as much as I do. It's a nice deal for a family of 4 people. It does have an odd check-in: you ring the door bell, and someone answers and makes you wait for 15 minutes for them to come to check you in. Make sure you can actually log on wifi before you let them leave, otherwise you'll have to call them back and then wait another 15 minutes before they can get there.

8/10 Good

Cathy, Fair Oaks, CA, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Three good nights
Good value; clean, spacious rooms with modern fixtures. A/C worked well, kitchen with some dishes and cookware, big frig, dishwasher, no microwave. Automated check-in was not smooth as no one was available to inform us of the complicated parking situation for a few hours. N'hood a bit sketchy, lots of traffic noise, easy walk to Clot train station, walk to Sagrada Familia, walk to big flea market.

8/10 Good

Adam, South-Yorkshire

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Decent apartment, lacking facilities.
The apartment was comfortable and situated in a great location (close to a useful metro/rail station). The bedroom was comfortable and the bathroom and kitchen were modern and clean and relatively well-equipped. However, when we arrived we found two bags of rubbish in a cupboard which must have been left there for a while; this caused the room to smell. Also the 'laundry facility' turned out to be a pay-to-use service, rather than a washing machine in the apartment. The pay-to-use service was very expensive and so we were forced to take our clothes to the laundrette which wasted a lot of our time. All-in-all I enjoyed the stay, but for the price I think that there should have been a washing machine provided.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
OK hotel
Difficult to check in. Their computer system to check in was not user friendly. No internet service

8/10 Good

Rosalind, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Barcelona trip made easier
We spent 2 nights here and am sorry we didnt stay here when we returned to barcelona a week later. A comfortable apartment with separate bedroom. Close to sagrada familia and public transport. Supermarket around the corner. Automated check in a first for us but went smoothly. Wifi didnt start up until second day for some reason. Area was quiet and we enjoyed our stay here.

10/10 Excellent

lesliemyboy...., Perth,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly we had a great stay, perfect location
The location and staff were great and we really have no hesitation in recommending this hotel....Remeber you get what you pay for and this was really great value.

10/10 Excellent

Drew Mendelson, Elk Grove, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable stay in central Barcelona
This isa small 2BR apartment, very comfortable and scrupulously clean, with a functional kitchen. It is in central Barcelona near many small restaurants and half an hour's walk to the old city. The room was affordable, and a good deal for the price. You will have to get used to the fact that check-in is entirely automated. No front desk, no desk clerk. You don't speak with any human. There is a check-in terminal where your room keys are issued. On site parking but the parking charge is extra. One note: Restaurant food is very expensive in Barcelona, so make use of the room's kitchen to save money.

8/10 Good

CC, Cornwall, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Arago
We had a very modern two bedroom flat with all mod cons. Not far from a tube station. There is a charge for the internet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious apartment, convenient location
The staff was helpful, the room was spacious and well equiped. The location was a great launching point for sight seeing.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worth the price

10/10 Excellent

Linda, Monrovia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment
Only problem was that it was a locked facility and we did not know that coming in. We had to wait outside about 1/2 hour now knowing if we were really getting in or not. Lovely man at reception. Reservations said we could get in at 12 when in reality it is 2 PM. We were, however, able to get to our room even though the maid was still cleaning. Very accomodating to our needs to have a place to sit while the maid cleaned. A bit away from everything but very, very nice accomodations for a group of 3 needing two bedrooms. Would stay there again.

10/10 Excellent

V, Cardiff, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Secure Self Catering Apartment Handy for Sagrada Familia
I think the title sums it up. Our only reservation about the apartments was that they were on a five-lane one way highway and the traffic noise was a significant distraction. We had to close the windows and use air-conditioning to keep the noise level down.

8/10 Good

NOURRY

Travelled with family
Liked: Cleanliness, room comfort
Sejour tres agréable il manquait quelle que ustensile de cuisine et des couverts. Mais sinon très bien situer 2 metro a proximité et pres de la sagrada.
Stayed 2 nights in Oct 2023

4/10 Poor

Pierre

Stayed 3 nights in Oct 2022

8/10 Good

Iselin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Pessimo soggiorno
All'arrivo il check-in, molto complicato, ciha dato una camera per 3 invece eravamo 4 persone. Dopo 3 giorni abbiamo trovato in camera una blatta. Volevamocambiarecamera, ma le strutture proposte erano lontane. Abbiamo pagato a nostre spese la sera in albergo vicino. Il giorno dopo ci hanno dato un'altra camera assecondo piano.
Stayed 7 nights in Jul 2021

8/10 Good

Pietro

Business traveller, Travelled with group
Liked: Room comfort
Buono
Buona permanenza, appartamento confortevole in rapporto col prezzo. Unica pecca alcuni rumori insoliti e lo schifo solido/liquido che scendeva dai balconi di sopra (colpa di inquilini maleducati).
Stayed 7 nights in May 2021

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Alvaro, Colombia

Travelled with family
Liked: Cleanliness, amenities
Stayed 6 nights in Dec 2019

8/10 Good

Toshi, Paris

Travelled with family and small children
Liked: Cleanliness, amenities
ロビー、カウンターがなく人が常駐していない。チェックインが機械に入力する形なので分かりにくく、パスポート情報を全て手入力する必要があるので、面倒。（恐らく日本のパスポートだったため手入力が必要で、ヨーロッパのものだと自動読取と思われる） チェックイン完了後、カードキーが機械の横から出てくるが、これも非常にわかりにくい。これらの情報は予約前に分かるようにするか、少なくとも予約後にメール等で連絡してほしい。 部屋の設備としては冷蔵庫、電子レンジ、コンロ、湯沸かしポットもあって非常に良い。
Stayed 2 nights in Dec 2019

8/10 Good

Marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошие аппартаменты
Начну с минусов - это отсутствие интернета (он вроде и есть, но его полностью нет!!!, даже не расчитывайте!!! ), телевизор действительно очень маленький, но он вам и не понадобится (TV на русском разумеется нет), стиралки, СВЧ и тостера тоже нет, из посуды две сковороды небольшие и одна кастрюля тоже не большая (всего остального полно (чашки, ложки, тарелки и т.д.)). Теперь плюсы: местоположение хорошее, удобно добираться как до пляжа (минут 30-40 пешком или на автобусе) так и до центра (минут 8 на метро), ночные автобусы практически до дома. Квартира очень большая, уютная. Офигенный климат-контроль (выставляете сами любую температуру, охлаждает отлично). Нам достались аппартаменты на 1 этаже с огромной лоджией, но там только небольшой стол и два стула. Рядом с домом Меркадонна и Диа, кафе не много. Были проблемы при заселении с чудо-автоматом, без помощи русскоговорящего представителя ключи получить не смогли ( не проходила оплата картой), такая ситуация со всеми русскими картами как мы выяснили у соседей, но это особо не проблема рускоговорящий представитель ежедневно с 11 до 14 и с 16 до 19, если не ошибаюсь. Рядом с автоматом висит телефон, знаете английский то вообще никаких проблем. В целом советую всем за такие деньги, и отсутствие знания языка не проблема
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Apartamento em Barcelona
Localização não é boa pra quem quer fazer turismo. Apartamento condiz com fotografias apresentadas. Tem-se que pagar extra por faxina. Não tem toalhas de reposição.
Stayed 5 nights in Mar 2019