If you are used to "real" four and five star hotels, lower your expectations if you plan to stay at this hotel. The hotel is about 45-60 minutes from the airport, but is in a decent location. There is a bus that takes you there for RMB 26 per adult (free for kids). You can spend ~RMB 15 per cab ride to the "center" of town (near the Bell and Drum Towers), but don't expect the hotel to get a cab for you; you have to walk ~300 m to the road and hope you can flag one down. The food is mediocre and they charge a lot ( almost USD$10 for a small box of milk, RMB 100 for breakfast). English is not the forte of the staff. Rooms are run down, but the AC works. The Concierges knew almost nothing. WiFi is available for free in the lobby. If you go to Xi'An make sure to spend some time in the Muslim Area - amazing food, reasonably priced gifts and knick knacks, and the people in that area are honest.