Fitness facility

Reviews of Promenade Hotel

4.5 out of 5
Promenade Hotel
Shopping District, Zalqa

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean and comfortable
Stayed 14 nights in Sep 2019
Response from PROMENADE HOTEL on 22 Oct 2019
Dear Susan, Thank you for choosing PROMENADE HOTEL. We are glad to know that you enjoyed your stay in our hotel and we highly appreciate your feedback. We are looking forward hosting and serving you in our property your home away from home. Regards, Ramella LG Atallah Yameen Sales & Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

N.J, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and recently renovated (everything is brand new from the bathroom to the room furniture). Staff was not as perfect as expected. Breakfast supposed to be buffet, but all the Food Pans (Warmers) were empty, however the staff asked us for anything to prepare, maybe because the hotel was half empty. The location is perfect for shopping.
Stayed 2 nights in Nov 2018

8/10 Good

Elias, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Your laundry staff needs to be more experience. Breakfast was very good including your staff.
Stayed 5 nights in Nov 2018

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promenade Zalka stay
We stayed twice for a total of 7 nights during our recent visit to Lebanon. Hotel is nice, centrally located, good service, rooms are very clean and comfortable, service is good, Breakfast restaurant is about average. The Hotel is centrally located but located in a crowded Zalka. Close to downtown Beirut and suburbs. Quick access to the mountains. Traffic in the area is terrible and brutal on autostrade. I will give overall 4 star for the location.
Stayed 3 nights in Jul 2018
Response from Ramella LG Atallah Yameen,Sales&Marketing Manager on 15 Aug 2018
Dear Sir, Good day. We are glad to know that you enjoyed your stay at the hotel. We are looking forward hosting and serving you at PROMENADE HOTEL your Home away from Home. Regards, Ramella LG Atallah Yameen Sales & Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2018

8/10 Good

Adrine, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, very central area.
This is my second time staying here, I love this hotel even more now as they are renovating the rooms! I did have a slight issue with a staff member which I won't discuss on social platform that has disheartened me from staying there again though. It would have been nice if the hotel offered some kind of compensation, but they didn't, (and I don't think it should have been up to me to ask) so I am pretty disapointed about that. Some of the staff should also be taught to smile more as they have blunt serious looks on their face and this isn't best practice in hospitality and I did feel uncomfortable at times. Besides that, the hotel is lovely.
Stayed 13 nights in Aug 2017

10/10 Excellent

Maazza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sonia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for everyone
A charming hotel, slightly far from town but comfortable and clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Trop Bruyant avec la chaussée devant l'hotel Internet dans les chambres peu fonctionnel !!!!!
Stayed 5 nights in Apr 2019
Response from Ramella LG Atallah Yameen on 13 Jun 2019
Good Morning Mr. or Mrs. please can you tell us about your name so that we are able to communicate with u Regards, Ramella LG Atallah Yameen Sales & Marketing Manager

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Notre séjour s'est très bien passé grâce au personnel à la fois très accueillant et serviable (très à l'écoute) . La propreté était à son rendez-vous. Nous tenons à remercier le responsable de la restauration qui a fait un excellent travail. Si l'occasion se représente, ce sera à cet hôtel que nous retournerons sans aucun doute, l'emplacement est très bien ; à 10 minutes à pied du Mall et proche de toute commodité. Cet hôtel est très recommandable.
Stayed 4 nights in Dec 2018

8/10 Good

Jalal, Saint-Etienne

Liked: Cleanliness, staff & service, room comfort
Un trés bon hotel meme si j'aurais préféré des lits et des draps disons plus mordernes mais le service et l'accueil du personnel est trés appréciable.