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Reviews of ETAP Belfast

2 out of 5
ETAP Belfast
35 Dublin Road, Belfast, Northern Ireland

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 1001 reviews" "
Rating 8 - Good. 390 out of 1001 reviews" "
Rating 6 - Okay. 134 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DEBRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although small, the room was perfect for a solo traveler. Shower was nice and spacious. Breakfast was good.
Stayed 1 night in Apr 2024
Response from The ETAP team. on 23 Apr 2024
Dear Debra,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am delighted you have enjoyed the overall of your stay and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful! Great central location! Endless tea!
Stayed 2 nights in Apr 2024
Response from The ETAP team. on 23 Apr 2024
Dear Wendy,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am glad you have found our team kind and helpful and our central location convenient for exploring the city.Thanks again for sharing your experience, and we hope to welcome you back soon!Kindest regards,The ETAP team.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The ETAP team. on 23 Apr 2024
Dear Joanna,We very much appreciate you taking the time to write us this review following your recent at ETAP Belfast. I am pleased you have enjoyed the overall of your stay and we hope to welcome back soon!Kindest regards,The ETAP team.

8/10 Good

Simon Charles

Liked: Cleanliness, staff & service, amenities
Location good for City Centre, basic hotel but reflected in price. Staff good
Stayed 3 nights in Mar 2024
Response from The ETAP team. on 23 Apr 2024
Dear Simon,We very much appreciate you taking the time to write us this review following your recent at ETAP Belfast. I am delighted you have found our location handy and have enjoyed the overall of your stay and we hope to welcome back soon!Kindest regards,The ETAP team.

8/10 Good

Osarumen

Stayed 3 nights in Mar 2024
Response from The ETAP Team. on 23 Apr 2024
Dear Osarumen,We very much appreciate you taking the time to write us this review following your recent at ETAP Belfast. I am pleased you have enjoyed the overall of your stay and we hope to welcome back soon!Kindest regards,The ETAP team.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient; close to bus and train station. Clean and comfortable room.
Stayed 1 night in Mar 2024
Response from The ETAP team. on 23 Apr 2024
Dear Philip,We very much appreciate you taking the time to write us this review following your recent at ETAP Belfast. I am pleased you have enjoyed the overall of your stay and we hope to welcome back soon!Kindest regards,The ETAP team.

6/10 Okay

Cara

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from The ETAP Team. on 23 Apr 2024
Dear Cara,We very much appreciate you taking the time to write us this review following your recent at ETAP Belfast. I am pleased you have enjoyed the overall of your stay and we hope to welcome back soon!Kindest regards,The ETAP team.

10/10 Excellent

Jessica L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for me ❤️🙏
Stayed 8 nights in Mar 2024

10/10 Excellent

Muir

Liked: Cleanliness, staff & service, amenities
I'd just like to thank the young lady on the front desk who very kindly went out of her way to arrange an early check-in for me. This helped me immeasurably - I was able to attend a wedding that afternoon without having to worry about nipping back to the hotel between the ceremony and the reception. I was so grateful - thank you again!
Stayed 1 night in Mar 2024
Response from The ETAP team. on 11 Mar 2024
Dear Muir,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am delighted you have enjoyed the overall of your stay and that you found our team kind and helpful. Thank you again for sharing your experience, and we hope to welcome you back soon!Kindest regards,The ETAP Team.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and warm
Stayed 1 night in Mar 2024
Response from The ETAP team. on 11 Mar 2024
Dear Paul,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am glad you have enjoyed the overall of your stay and we hope to welcome you back soon!Kindest regards,The ETAP team.

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The ETAP team. on 11 Mar 2024
Dear Liam, We very much appreciate you taking the time to write this review following your recent stay at ETAP Belfast. I am delighted that you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

8/10 Good

Andra

Hotel is located in an excellent location. We were able to walk to most sights. Our room was small but sufficient to our needs. Noise from the Saturday night crowd was very minimal. Room was pricy but that’s the UK. Breakfast was good.
Stayed 1 night in Mar 2024
Response from The ETAP team. on 23 Apr 2024
Dear Andra,We very much appreciate you taking the time to write us this review following you recent stay at ETAP Belfast. I am delighted you have found our central location convenient for exploring the city, and have enjoyed the overall of your stay with us!Thank you again for sharing your experience, and we hope to welcome you back soon!Kindest regards,The ETAP Team.

6/10 Okay

Victoria

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Just used as afternoon base before catching night ferry. Area didn't feel like as a single woman alone I would be safe to walk. Lots of chicken bones on floor whilst walking my dog! Hotel is basic, clean and cheap. Room was functional - no complaints - bed pretty hard. For £99 I would perhaps expect more.
Stayed 1 night in Feb 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ETAP Team on 21 Feb 2024
Dear Tracy,We very much appreciate you taking the time to leave us a review following your recent stay at ETAP Belfast. I am delighted you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from amanda on 12 Feb 2024
Dear Natalie,We very much appreciate you taking the time to leave us this review following your recent stay at ETAP Belfast. We hope to welcome you back soon!Kind regards,The ETAP team.

6/10 Okay

Dean

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ETAP Team on 30 Jan 2024
Dear Dean,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear that you have e joyed your stay with us.Kind regardsReception

10/10 Excellent

Ines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. people very nice and helpful
Stayed 1 night in Jan 2024
Response from ETAP Team on 30 Jan 2024
Dear Ines,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear that you have enjoyed your stay with us. Hope to welcome you back soon.Kind regardsReception

10/10 Excellent

HANNAH

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2023
Response from ETAP Team on 30 Jan 2024
Dear Hannah,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear that you have enjoyed your stay with us. Hope to welcome you back soon.Kind regardsReception

10/10 Excellent

Rutul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, the best option for me.
Stayed 1 night in Jan 2024
Response from ETAP Team on 30 Jan 2024
Dear Rutul,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear that you have enjoyed your time here.Hope to welcome you back soon,Kind regardsReception

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ETAP Team on 30 Jan 2024
Dear Richard,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear that you have enjoyed your stay with us.Hope to welcome you back soon,Kind regardsReception

6/10 Okay

Pavel

Travelled with partner
Liked: Cleanliness, staff & service
Great location - within walking distance to the city centre, plenty of restaurants and takeaways nearby. The room was clean and good size for two people. The only downside was the toilet in the room that was more of a wardrobe: door didn’t lock, had gaps below and above, no soundproofing whatsoever. Sink was in the room itself and the shower cabin was accessible from the room too. The good thing - free teas (all day) and coffee (in the morning) in the lobby.
Stayed 4 nights in Dec 2023
Response from ETAP Team on 30 Jan 2024
Dear Pavel,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We can only apologise for our room size, as we are a budget hotel and try to make the best of the space available.As we are a budget hotel,all of our rooms have the shower and the sink together with the room.Kind regardsReception

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, I hope to come back!
Friendly staff, good value for money, close to the city centre.
Stayed 1 night in Jan 2024
Response from ETAP Team on 7 Jan 2024
Dear Linda,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am pleased you have enjoyed your stay overall with us and our staff could make more memorable!We hope to welcome you back soon!Kindest Regards,ETAP Team.

6/10 Okay

Colin

Stayed 9 nights in Dec 2023
Response from ETAP Team on 30 Jan 2024
Dear Colin,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.Hope you have enjoyed your time with us.Kind regardsReception

8/10 Good

Patricia Carla Dos Martires

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Ideal location, walking distance to various locations.
Stayed 2 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear Patricia,We really appreciate you taking the time to leave us this review. I am delighted you have enjoyed the overall of your stay and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good value for a city center hotel
Stayed 1 night in Dec 2023
Response from Amanda on 27 Dec 2023
Dear Thomas,.We very much appreciate you taking the time to leave us this review. I am delighted you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

BJM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Brilliant stay 5*
Stayed 2 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear BJM,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am delighted you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Aidan

Stayed 2 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear Aidan,We very much appreciate you taking the time to leave us this review. I am glad you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

Sean

Stayed 1 night in Dec 2023
Response from ETAP Team on 30 Jan 2024
Dear Sean,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast.We are glad to hear you have enjoyed your stay with us.Hope to welcome you back soon.Kind regardsReception

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed a bed when in the city for work. Hotel is perfect for that. Everything you need just to turn up, sleep shower and leave. Spot on
Stayed 1 night in Dec 2023
Response from ETAP Team on 19 Dec 2023
Dear Iain,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am thrilled you have enjoyed your stay overall with us!We hope to welcome you back soon!

10/10 Excellent

katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, good tea and coffee making facilities
Stayed 3 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear Katy,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am glad you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards, The ETAP team.

4/10 Poor

Ms Cara

Disliked: Staff & service, property conditions & facilities, room comfort
Very Basic
The room was clean but extremely basic. Sink and shower is in the same room so no privacy. No coffee maker, kettle. Very basic and might be ok for a cheap overnight but we will not stay here again
Stayed 2 nights in Dec 2023
Response from ETAP Team on 19 Dec 2023
Dear Cara,We very much appreciate the time you have taken to give us some feedback following your recent visit to ETAP Hotel, Belfast. I am pleased you have found our our cleanliness was up to standard. However, we can only apologise for our room size, as we are a budget hotel and try to make the best of the space available. As a budget hotel, we don't kettles in any room, but we do have coffee and teas facilities at the reception area available 24h. We hope to welcome you back in the future for a more pleasant experience. Kindest regards, The ETAP Team

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear William,We very much appreciate you taking the time to leave us this review. I am glad you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 1 night in Dec 2023
Response from ETAP Team on 19 Dec 2023
Hi there,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am delighted you have enjoyed your overall stay with us!We hope to welcome you back soon!KIndest Regards,

10/10 Excellent

Julieanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stayed 1 night in Nov 2023
Response from Amanda on 27 Dec 2023
Dear Julieanna,We very much appreciate you taking the time to write us this review following your recent stay at ETAP Belfast. I am pleased you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I read a couple of reviews complaining about space in the rooms it troubled me a little, but although I found the layout a little unconventional, the size of the room was more than adequate for my 3 night stay, there weren't any wardrobes but a small space to hang clothes and 2 coat pegs.the large shower door opened into the bedroom, and provided access to a roomy shower a small hand basin was situated next to the shower and more than adequate bath towels and consumables were provided. I found the toilet cubicle next to the door to be well siuated and although sharing the shower with the bedroom was quirky its better than having to wait for someone to finnish in the toilet before you can have a shower. No tea or coffee facilities are provided inthe room, though it was available 24/7 in the reception area. I found I got used to this especially when coming in from my adventures, there were also plenty of places to sit so I could wind down and have a drink, before taking another up to my room Reception area and staff were friendly helpful and always ready to go the extra mile I had a fantastic stay
Stayed 3 nights in Dec 2023
Response from Amanda on 27 Dec 2023
Dear Geoff,We really appreciate you taking the time to leave us this review. I am glad you have enjoyed the overall of your stay and we hope to welcome you back soon!Kindest regards,The ETAP team.

8/10 Good

Travis

Stayed 2 nights in Nov 2023
Response from Amanda on 27 Dec 2023
Dear Travis,We really appreciate you taking the time to leave us this review. I am glad you have enjoyed the overall of your stay and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Barry

Stayed 1 night in Nov 2023
Response from Amanda on 27 Dec 2023
Dear Barry,We very much appreciate you taking the time to leave us this review. I am pleased you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Amanda on 27 Dec 2023
Dear Penny,We very much appreciate you taking the time to leave us this review. I am glad you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP Team.

6/10 Okay

Corinna

Response from AMANDA on 27 Dec 2023
Dear Corinna,We very much appreciate you taking the time to leave us this review.Kindest regards,The ETAP Team.

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amanda on 2 Dec 2023
Dear Stephen,We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kindest regards,The ETAP team.

10/10 Excellent

Redmond

Business traveller
Liked: Property conditions & facilities
Nice staff
Stayed 1 night in Nov 2023
Response from ETAP Team on 27 Nov 2023
Dear Redmond,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am thrilled you have enjoyed your stay overall and our staff could make it more memorable.We hope to welcome you back soon! Kindest regards, The ETAP Team

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money in this no frills hotel
I stayed here with two young children. This no frills is hotel is great value for money. It had all the basics we needed in the room. It was clean (apart from sweet wrappers under mattress) and safe. Our room was very quiet. The location was great- we walked to SSE within 35 minutes. The reception staff were very friendly. You get what you pay for at this hotel- no added comforts but a safe, pleasant stay was had by our family.
Stayed 2 nights in Nov 2023
Response from Amanda on 2 Dec 2023
Dear Ruth,We very much appreciate your comments regarding your stay at the ETAP Belfast. I am glad you have enjoyed your overall stay with us and found our team kind and helpful.We hope to welcome you back soon!Kindest regards,ETAP team.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Amanda on 22 Nov 2023
Dear Chris,Thank you for taking the time to write this review following your recent stay at ETAP Belfast. I am glad you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was amazing
Stayed 3 nights in Nov 2023
Response from Amanda on 22 Nov 2023
Dear Alessia,Thank you for taking the time to write this review following your recent stay at ETAP Belfast. I am delighted you have enjoyed your recent stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

lizz

Stayed 1 night in Nov 2023
Response from Amanda on 22 Nov 2023
Dear Lizz,Thank you for taking the time to write this review following your recent stay at ETAP Belfast. I am pleased you have enjoyed your recent stay with us and we hope to welcome you back soon!Kindest regards,The ETAP team.

10/10 Excellent

Zareen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. Highly recommend for short trips where you just want to get walking easily.
Stayed 2 nights in Nov 2023
Response from amanda on 15 Nov 2023
Dear Zareen,Thank you so much for taking the time to write us this review following your recent stay at ETAP Belfast. I am pleased you have enjoyed your overall stay with us and we hope to welcome you back soon!Kindest regards,ETAP team.

10/10 Excellent

Franc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from amanda on 15 Nov 2023
Dear Franc,Thank you for taking the time to write us this review. I am delighted you have enjoyed the overall of your stay with us and we hope to welcome you back soon!Kindest regards,ETAP team.

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ETAP Team on 13 Nov 2023
Dear Shiva,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am delighted you have enjoyed your stay overall with us!We hope to welcome you back soon! Kindest regards, The ETAP Team

6/10 Okay

debbie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Amanda on 22 Nov 2023
Dear Debbie,Thank you for taking the time to write this review following your recent stay at ETAP Belfast. We hope to welcome you back soon!Kindest regards,The ETAP team.

8/10 Good

Maulik

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from ETAP Team on 13 Nov 2023
Dear Maulik,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, BelfastIt is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon! Kindest regards, The ETAP Team