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Hotel was ina great location. However, staff weren’t particularly friendly or helpful- housekeeping didn’t come to our room on the second day until 430 and we had just come back to freshen up after being out all day. We had to settle for a smaller room as the room we booked wasn’t ready and the room was boiling even with the window open and the fan on that was provided
Really nice hotel with a chilled atmosphere. Check in was quick. Staff friendly. Room was big and clean. Main bus station is a five minute walk and shops about ten minutes. The bar prices were reasonable and the girl working in the bar was really nice. Would definitely stay again. Only down side was the room was cold as I couldn't get the heating to work but I'm sure if I'd asked someone they would of sorted it out.
Centrally located hotel close to most major attractions. Hotel exterior & interiors are a little dated but impecable clean and well maintained. Decent food at the hotel restaurant / bar. Be sure to visit the Titanic Exprience, the Crown Liquor Saloon and Cathedral quarter when in Belfast!
Staff are amazing; so friendly and helpful. The breakfast is just fantastic in terms of quality of food and choice
Tony
Stayed 4 nights in Mar 2024
10/10 Excellent
James Charles
Travelled with partner
7 Mar 2024
Liked: Cleanliness, staff & service, amenities
The hotel was in a great central location with only a short walk into the centre and all the pubs. It was also very close to the bus station which is very handy for getting to and from the city airport. Breakfast was good with a wide selection of pastries, cereals and hot options. The only downside was the room was rather tired in terms of decor. At little refresh of the rooms wouldn’t go amiss.
Good hotel, close to the train station and town centre. The only thing that I could say was the room was uncomfortably warm during the night and when we opened the window it was very noisy as our room was looking onto the street.
Karen
Stayed 1 night in Mar 2024
6/10 Okay
Elizabeth
Travelled with partner
2 Mar 2024
Liked: Staff & service, amenities
Unfortunately I took ill during our stay. Due to a sewage blockage of some sort, we had to move rooms in the late evening due to a repulsive pungent smell in our room.
This caused me to fell very ill and had to stay an extra night in the Hotel which was eventually negotiated at no charge. Out of hours Doctor was called. It took me several days later before feeling any better.
Disappointed that it ruined the rest if our stay in Belfast.
The location is excellent, but the room i was in, especially the bathroom, could do with an upgrade. Very clean, breakfast was good, overall would stay again.
The hotel was adequate but not impressive given Leonardo is meant to be 4-star. One of the rooms had a connecting door and thin walls, meaning everything in the neighbouring room could be heard. The bathrooms were dated and not clean. However, the beds were comfortable and the buffet breakfast was great. Overall I would stay here again but don’t expect a 4-star experience!
Great location, room was a good size & clean. Staff were helpful & friendly.
Room priced well per night. Modern hotel & which is nicely presented with great local amenities within walking distance.
Would stay here if we visited Belfast again.
Suzanne
Stayed 2 nights in Jan 2024
Response from Aimée, Front Office Manager on 17 Feb 2024
Thank you for your 10/10 rating of Leonardo Hotel Belfast! We look forward to seeing you again.
Excellent location. Otherwise, an uncomfortable stay on more levels than one. Very noisy, and if you close the windows, then you deal with uncomfortable temperature in the room. Tiny and uncomfortable bathroom. The building takes a whole block so going to the room takes a while. And the plumbing situation too gross to detail here…
Iris
Stayed 1 night in Jan 2024
6/10 Okay
Martin
20 Jan 2024
Room is cold, have asked twice to fix it but still cold