Beautiful hotel let down by attention to detail
Fabulous hotel, wonderful and attentive staff and great facilities, particularly the rooftop hot tub! The room was also lovely with an exceptionally comfortable bed and a bathroom that could have housed a family of four!
But....in a five-star hotel it is the small things that make a difference and unfortunately the aesthetics in the room need some attention. There was wallpaper hanging of the wall, several areas of paintwork badly chipped, table tops damaged and dust on wardrobe shelves. If this was a 3-star hotel I wouldn't have commented but attention to detail is essential when aspiring to luxury accomodation