Ratings based on 255 Verified Reviews

4.8 out of 5
92% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 09-Jul-2018
Very nice hotel and great staff. Rooms are excellent.
5 out of 5
by a verified traveller

Posted 17-Jun-2018
Amazing hotel. Stunning rooms and bathrooms and fabulous hotel staff willing to help with anything. Only down side is there is no parking and not easy to drop off luggage at the door.
Comment from Hotel Management
01-Jul-2018 by Sharmaine Meldrum, Hotel Management
Good Afternoon Thank you for the feedback on your stay we are glad you enjoyed your stay. We do offer valet parking at £25 but this might have been fully booked when you arrived. Should you be staying with us again if you give us a call in advance we can reserve this for you. Kind Regards Sharmaine
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 16-Apr-2018 on Orbitz
This is a wonderful historic hotel. The room was giant and was very comfortable. The bathroom was huge and luxurious. The only complaint was a (support) pole in the middle of the room which was an obstacle on the way to the bathroom during the night. Don't miss the hotel bar and their cocktail book.
5 out of 5
Recommended
for Everyone
by a verified traveller from Yorkshire

Luxury in Belfast

Posted 13-Apr-2018
We stayed at the Merchant Hotel for five nights. In every way it was perfect. The accommodation was luxurious. The staff unfailingly pleasant and attentive. The food was of an exceptional quality. We thoroughly enjoyed our visit to Belfast but the whole experience was enhanced by our stay at the hotel.
5 out of 5
Recommended
for Personal Event
by a verified traveller

Would return!

Posted 06-Apr-2018 on Hotels
Location was main purpose for booking and the hotel had wonderful reception staff.
4 out of 5
Recommended
for Everyone
by a verified traveller

A well run hotel.

Posted 05-Apr-2018
A lovely stay at the Merchant. Spacious rooms & comfortable beds. Decor is a bit tired, brighter colours would enhance rooms greatly.Food excellent.
5 out of 5
Recommended
for Getaway With Friends
by a verified traveller

Absolutely lovely stay

Posted 30-Mar-2018 on Hotels
We stayed here for two nights and wish that we could’ve stayed longer. Everything was outstanding from the service to the quality of the rooms. Breakfast was delicious. Make sure to grab a vesper martini from the cocktail bar. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by a verified traveller

Belfast break

Posted 30-Mar-2018
Simply a fabulous hotel great central location with attentive safe and beautiful rooms will most definitely be back.
5 out of 5
Recommended
for Everyone
by a verified traveller

Fantastic hotel in a great location

Posted 19-Mar-2018
Cannot fault anything about the Merchant. The staff were fantastic so friendly and welcoming. The food in the Great Room was wonderful and Bert's jazz bar buzzing. A memorable stay.
5 out of 5
Recommended
for Getaway With Friends
by a verified traveller

This traveller left a rating score only Posted 16-Mar-2018 on Hotels