Lounge

Reviews of Hotel Srbija Garden Ex Garni

4 out of 5
Hotel Srbija Garden Ex Garni
Brankova 13-15, Belgrade

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 173 reviews" "
Rating 8 - Good. 83 out of 173 reviews" "
Rating 6 - Okay. 16 out of 173 reviews" "
Rating 4 - Poor. 2 out of 173 reviews" "
Rating 2 - Terrible. 1 out of 173 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Hotel was clean and breakfast had a little of everything and well stocked. Hotel is old but maintained well. Close to bus to airport.
Stayed 1 night in Nov 2023

8/10 Good

Bojan, Etobicoke

Stayed 2 nights in Sep 2023

10/10 Excellent

Jhon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a night
Stayed 2 nights in Nov 2023

6/10 Okay

Jhunu

Stayed 3 nights in Sep 2023

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in very good condition, Excellent breakfast. Amazing location.
Stayed 2 nights in Nov 2022

6/10 Okay

Juan Gabriel, Kuala Lumpur

Business traveller
Liked: Amenities
It is stated in Expedia that there is daylight cleaning and the do it every FOUR (4) days. Not even cups for coffee are cleaned. From my point of view, one double bed is not two single beds together. That is the meaning of double bed in this hotel. Two small beds togueter uncomfortable to sleep. It can be hot inside but not air-conditioner available. You open the window, mosquitos get it. Complicated situation. Gym is nice and convenient location. Walking distance from everywhere. Nice reception staff. Overall looks nice and clean place. The not refundable policy did not allow me to change my mind and go to other hotel.
Stayed 15 nights in Oct 2022

10/10 Excellent

MIROSLAV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel, with parking on premises.
Stayed 2 nights in Jan 2022
Response from Maya on 15 Feb 2022
Dear Guest, thank you for choosing our hotel! It has been our pleasure hosting you. We are looking forward to hosting you again!

8/10 Good

Sladana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and wifi..A good variety was also provded for breakfast..parking is also available which we needed for our car..i would stay here again.
Stayed 3 nights in Sep 2019
Response from Front office on 17 Sept 2019
Dear Sladana, Thank you very much for your precious time to post a review regarding your experience at Hotel Srbija Garden. Positive and constructive feedback such as yours is always motivating us to continue to strive for excellent service. Thank you once again and we are looking forward to welcoming you back soon! Sincerely, Hotel Srbija Garden team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location on a main road so very easy to find. Less than 10 minutes walk to Kneza Mihaila and the Belgrade Fortress and surrounds. Nice check in with Katarina, she offered a Rakija upon arrival which was a nice touch. The room was extremely clean. The bed was firm but not uncomfortable, and the shower had great water pressure and hot water and didn’t leak out of the shower door so the floor didn’t get wet (sounds simple enough but many hotels can’t get it right!). Plenty of English TV channels with Serbian subtitles.
Stayed 1 night in Aug 2019
Response from Front office on 22 Aug 2019
Dear, Thank you for sharing your wonderful compliments here on Expedia. It makes us proud on the entire team while reading your lovely words and I am pleased to read that they were able to exceed your expectations. We could not be more proud of our Team than to read that every Team Member was able to provide you with service that reflects the level of passion for genuine hospitality we strive to reserve for all of our beloved guests. Thank you for staying with us and we are looking forward to welcome you back soon at Hotel Srbija Garden. Yours Hospitably, Hotel Srbija Garden team

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Highly recommended
Fantastic staff. Lovely breakfast. Very clean and spacious room. No great views, neighborhood is undergoing renovations and has a lot of concrete architecture etc. but close walking distance to castle hill area, lots of shops, pedestrianized areas, bars, and other fancy hotels nearby. Great. Highly recommended
Stayed 1 night in Jul 2019
Response from Department of reception on 6 Aug 2019
Dear Samuel, Thank you for sharing your wonderful compliments with us. It makes us proud on the entire team while reading your lovely words and I am pleased to read that they were able to exceed your expectations. We could not be more proud of our Team than to read that every Team Member was able to provide you with service that reflects the level of passion for genuine hospitality we strive to reserve for all of our beloved guests. Thank you for staying with us and we are looking forward to welcome you back soon at Hotel Srbija Garden. Yours Hospitably, Hotel Srbija Garden team

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a good value, but barely has the amenities for 4 stars. Bed was hard, exit light by door was fluorescent and couldn’t be turned off, shower stall was tiny. Convenient location if you need to park a car.
Stayed 1 night in Jul 2019
Response from Hotel Srbija Garden Team on 6 Aug 2019
Dear Mr Bredley, Thank you for taking the time to leave your valuable feedback. At Hotel Srbija Garden, we do believe that guests who take time to share their feedback are our greatest asset in maintaining and improving standards. After reading your review we must say that we was disappointed to see that we failed to deliver the true Hotel Srbija Garden that we are known for. We want to start by apologizing for the issues you encountered. And we trust that you understand that this is definitely not up to our standards and service level that we are renowned for and certainly not our common practice. We look forward of welcoming you back one day to Hotel Srbija Garden and showing that we can do better to re-establish your faith in our hotel. Please feel free to contact us in case of any questions or additional feedback. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Aleksandra on 18 Jun 2019
Thank you for sharing your feedback regarding your stay! We are glad that we were able to accommodate a room move for you. Also, thank you for the kind words regarding the (stuff). We are continually trying to improve the variety and quality of items that we offer. Thank you for staying at the Hotel Srbija Garden and we hope that you will consider us for your next business trip! Sincerely, Aleksandra Reception

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serbia
The Hotel Srbija Garden Ex Garni is located on a very busy street but extremely close to Republic Square, pedestrian shopping area filled with cool bars and fab eateries. Reception was efficient and the staff speak excellent English. The girl on reception was very friendly and supplied me with a map of the area and very clear instructions on how to get to the main tourist sightseeing spots The main doors lead into the reception area which is bright with its own small bar. Off to the back and a few steps down, is the self-service breakfast area offering all the usual juices, fruits, cold meats, cheese and eggs you would expect from a European hotel. My room was 1 level up and, thankfully faced the rear of the building. The room was well laid out, bright and spacious, with air conditioning. The room also had a safe, mini bar and tea / coffee making facilities. Bathroom featured a walk-in shower (no bath) with pristine white towels to hand. The hotel was busy and all the guests seemed happy with their surroundings. Taxi!!! Advise staff at the taxi desk (black & yellow check) close by the exit doors as you leave departure hall where you are going and they will provide you with a “taxi receipt” detailing exactly what you will pay. And have cash available, local taxis do not take credit cards. Genuine airport taxis will not accept you as a hire without this receipt.
Response from Aleksandra on 18 Jun 2019
Thank you for sharing your feedback regarding your stay! We are glad that we were able to accommodate a room move for you. Also, thank you for the kind words regarding the (stuff). We are continually trying to improve the variety and quality of items that we offer. Thank you for staying at the Hotel Srbija Garden and we hope that you will consider us for your next business trip! Sincerely,

10/10 Excellent

Melissa, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great price.
The hotel was centrally located. It was very clean. The hotel staff was very friendly and helpful. We highly enjoyed our stay.
Stayed 4 nights in Sep 2016

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is 5€ per day per man. It is the only disappointment. I'll recommend not to take the breakfast, go eat outside, its better, and cost effective
Stayed 6 nights in Jul 2017

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit if you get the chance
Excellent and friendly hotel and staff situated perfectly mid way between the city centre and the river
Stayed 5 nights in Jun 2017

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to explore old Belgrade
The only difficult part was getting the luggage to the front door. You can't stop in front of the hotel o you have to walk about 1/2 block to get into it. The breakfast was good, room good and desk staff very helpful with everything.

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, But No View, Smoking in the Lobby
Nice and clean hotel for the price - stayed here twice and am satisfied. Walking distance to Belgrade downtown. Good breakfast, but small breakfast area. Smoking is allowed in the lobby which is connected to the breakfast area and the cigarette smoke and smell is bothersome. Convenient parking in the hotel's basement. Staff is mostly welcoming, friendly, and helpful. WiFi connection is very good and reliable. Minibar has cold drinks. The only drawback is the view - the quiet rooms, facing the backyard, face old and unkempt residential buildings. I haven't stayed in street facing room so I do not know if the noise is a problem there, but those rooms do not have any view either - they face the buildings on the opposite side of the street. The view, and the smoking int he lobby, might be the only reasons why I might not chose the hotel again. Otherwise I would recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
great hotel. great stuff, excellent location. parking small

8/10 Good

James, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in a great location!
Nice small hotel perfectly situated near the walking malls and some of the of the major sights of the city! The staff was friendly and informative. The room (although small) was nicely decorated and very clean. We would recommend the hotel to anyone visiting Belgrade.

8/10 Good

papa buba, russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near historical center
Very good all stuff, but my room was opposite big road. So Friday night was very noisy))

8/10 Good

Jann, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
I really like Belgrade and as I only had a short time I used Serbian Heritage Tours and Snezana provided an excellent overview of history and current day life in Serbia. The fours hours were well spent and covered interesting topics and places.

6/10 Okay

John, Brighton

Disliked: Room comfort
Over-rated hotel.
1) Breakfast: Small room, poorly designed layout. Over-crowded, scarcely room to move in order to get food from serving area. 2) Small room in a very basic design with poor quality furnishings. 3) The surroundings are grim and unattractive. 4) Not good value.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Noisy, ordinary stay at City hotel
Bar/ lounge staff were to be highly commended as they were professional and friendly and service was quick. Hotel room was basic, but not well taken care of as coming into new room some of toiletries were not replaced and package left open. The same thing I can say about room care. Cleaning persons forgot to make my bed the next day and left ordinary cover on chair instead of bed. TV did not function but I couldn't bother to ask reception to help as it was my last night and the only reason I was turning it on is because I couldn't sleep from the all the traffic noise outside. I did know this when I booked that hotel is on one of the busiest streets in Belgrade but from other guest reviews and hotel description , it appeared that it was soundproof but most definitely wasn't . I had tissues stuffed in my ears as I had not slept at all, maybe the rooms not on street like mine ere fine but if you get street rooms, prepare not to sleep .there are definitely more worthier places to stay in Belgrade , I unfortunately chose this for 'family' convenience 'and made a dreadful mistake

10/10 Excellent

eray, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, nice stuff, nice location
First very clean rooms, nice stuff and very good location, near everywhere, can walk special places.. Extremely advice hotel Srbija Garni.. Thanks again and again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

aleksandar, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belgrade revisit
Beds were a little on the harder side. Lots of unfinished surfaces and the room seemed empty. The cafe in the lobby was great and the guy who was making coffee did a really good job! Location is really close to knez mihailova st too which has all the best cafes and restaurants as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and affordable hotel in Belgrade
Good hotel, helpful and friendly staff, well located. I recommend it!

10/10 Excellent

Yuxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Moshe, Petach-Tikva, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, renovated, very clean
we were 3nights in the hotel, breakfast not included in the price, the hotel has a garage 10Euro per day, walking distance from the center.it was renovated 2 years ago including elevator.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, close to many main attractions.
Weak wireless at our corner room. The ACs in the hotel were somehow set to "winter mode" and it was awfully hot in our room, asked to change the mode but it was not possible, instead we were recommended to open the windows but the main street where the hotel is always noisy. Also, there is no separate place for non smokers at the reception area. Tables are just next to each other. Other than these, we really enjoyed our stay and would recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ver nice and reasonable.
Pleasant facility, excellent staff. Good breakfast and value. Good location. My only concern was that I was there during a warm spell in March and there was no AC. The room was hot, even with the windows open.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel garni srbija
Great hotel, good location, close to major attraction within walking distance. Great breakfast with variety of items for everyone. The best part is underground PARKING

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Canadian14, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a great room
We enjoyed the new hotel. It was clean and everything was new. The price was also great. The only things we can complain about are the cleaner leaving our window open after cleaning our room (and us only finding out when we arrived after our day out) and the breakfast. It was acceptable, but if you don't expect a lot from breakfast, it's an ok start to the day. Good location for sightseeing - just ask for a back room (main street is always crowded and busy).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J. Campbell, Richmond, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Updated and modern, friendly staff and excellent location within walking distance of city center, riverfront, bus station and train station.

8/10 Good

Kara T, Newark, DE USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in clean and modern hotel
Great location - marketplace a close walk behind the hotel, major sights of a lovely church, Kalimegdan, riverfront restaurants and paths and shopping/cafe district Knez Mijailova very within a 10-15 minute walk. McDonalrds is very close but not sure that's a plus! Bank ATMs and money change nearby. Hotel looked newly renovated and was clean. Staff were helpful and nice. It was a little loud due to street noise and blinds did not shut out all street lights. I used a sleep mask. Air conditioning didn't work well so we were a bit too warm. Room was spacious and nice, clean, attractive. Main beds were very comfortable; sofa bed not so much but OK. Breakfast overpriced and not child friendly. Can eat better and cheaper a short walk away. Would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SofnAlex, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Air con wasn't working at first, but friendly hotel staff promptly accommodated us with a new room, no hassle. Great location as near main city centre, tourist attractions, major public transport and it's located near the river which also means your between old and new Belgrade with easy access. Great wifi. Hotel staff also allowed us to store our luggage free of charge after checkout until we had to catch our bus. Clean with new decor. Great stay, would stay again.

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel, centrally located.
Although located on a very busy street, once inside the hotel is modern and well furnished. Comfortable quiet rooms (though we were located to the rear). We stayed for 2 days in June and enjoyed it.

10/10 Excellent

luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We booked this hotel 3 months in advance. We asked for a non smoking room and was given a smoking room upon asking reception if we had a non smoking room they stated that all rooms are used for smoking/non smoking they just open the windows to air the room.... All our belongs smelt of smoke on our departure.

8/10 Good

liz, Scottish Highlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Charming staff. Good sized room and shower room. Very comfortable bed and soft pillows. Good breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great location
It was fantastic in all possible aspects. Great service, food, location and facilities.

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely rooms
A great hotel just seconds from the number 72 bus from the airport. Lovely rooms, the suite we had was especially spacious and comfortable. Staff were great abd friendly even bringing a tasty welcome snack to our room on arrival!

10/10 Excellent

Carol, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very nice Hotel. Very very clean and modern. In front of a very busy street so room in front of Hotel must be extremely noisy. Did not like smokers in the loby/restaurant. They should banned smoking cause it makes the whole first floor and lobby restaurant to stink bad...

8/10 Good

Gaz, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very noisy.
Front rooms located alongside noisy major city road. Good location good facilities.

8/10 Good

BT, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a great hotel, conveniently located very close to the center of town and near popular tourist places so I can visit these places after work. It’s my fourth visit to Hotel Garni Srbija and I can’t fault it, very friendly and helpful staff, the rooms are very clean and comfortable. I will definitely recommend it to anyone visiting Belgrade