Reception

Reviews of Hotel Melina

3 out of 5
Hotel Melina
Plaza Espana, 1, Benidorm, Alicante

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 167 reviews" "
Rating 8 - Good. 77 out of 167 reviews" "
Rating 6 - Okay. 22 out of 167 reviews" "
Rating 4 - Poor. 11 out of 167 reviews" "
Rating 2 - Terrible. 0 out of 167 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

R

Liked: Room comfort
Stayed 9 nights in Apr 2023

10/10 Excellent

Peter

Stayed 7 nights in Jul 2022

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the cleaniless
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good hotel for retirement vacation
Hotel overall is ok. Smells like in the hospital in corridors. The room was clean, but it didn’t feel like it after seeing toilet seat. It was like in a public washroom. I hope it was just single time and they simply forgot to clean it. Because we were very tired, arrived very late and stayed only for one night - we could survive. The beach was worth going to Benidorm though!
Stayed 1 night in Jul 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this for an overnight stay in Benidorm actually don’t want to share how good it is cos don’t want everyone going there !! For us it was an ideal location it was near the old town ideal for the shops and bars and they’re not far to walk into the new town . We stayed bed and breakfast was excellent value for money ,great eating times ,booking in times and booking out times, didn’t feel at all rushed . Didn’t encounter many of the staff but the gentleman on reception was very polite and helpful and all the cleaners were polite and friendly, would definitely use again , especially the roof terrace for adults only which was an added bonus .
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David in Torremolinos. " night stay. Very happy
Excellent hotel Very clean throught and excellent food and bar. The staff were very polite
Stayed 2 nights in Dec 2018

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobu
Very modern, clean hotel. Excellent service. Bar and food were fantastic.

8/10 Good

Stephen, leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location, between old and new Benidorm
One night stay in this hotel , would use again if coming to Benidorm
Stayed 1 night in Apr 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Average hotel
Average 3 star hotel. Well located in the city area. WiFi worked OK. Good breakfast available. Some attention needs to be given to some basic maintenance items (sliding door, shower head). If staying here you have to be aware of the fact that it caters mainly to elderly tourists. Overall our stay was comfortable.
Stayed 1 night in Nov 2017

10/10 Excellent

Rob, N. I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean hotel
Stayed for 1 week at Melina with my partner, would have no hesitation in booking again. Very pleasant helpful reception staff, clean comfortable rooms, neatly placed in the old town away from the tacky nonsense yet close walking distance to everything you would want. Thank you Melina we will definitely be back !
Stayed 7 nights in Aug 2017

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly staff.
Situated near the old town five minutes walk from the beach, this is more of a 'Spanish' hotel in terms of visitor profile. Its away from the more Brittish areas and the main beach, but if you want all this its only a 10-20 minute walk away. There is an underused adult only rooftop solarium with bar with sun lounges. The main pool and Jacuzzi area only had tables and chairs round not sun lounges but this wasn't an issue for me. Very large bar area with good value drinks. Can't comment on food as didn't eat at Hotel. The staff were so friendly and helpful so if you want to say somewhere slightly away from the noise this is a good choice. If you get the bus from the airport its about a 20 minute walk from Av Europa bus stop.
Stayed 2 nights in Jul 2017

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in the Old Town
I stayed two nights in this hotel after attending FIB 2017 and I thought this hotel was a little gem! Tucked away in the Old Town but less than a 5 minute walk to the beach and about 3 minutes to the nearest supermarket (Mercado) Didn't eat in the hotel as Benidorm is cheap enough to eat out for every meal. No noise complaints even though my room over looked the front on the hotel where the play area is. For those complaining about no one speaking English, the front desk staff spoke English perfectly and it does no harm on brushing up on some basic Spanish for your holiday. The pool area did look small but very clean, besides the beach is literally down the road! Would recommend this hotel to others and visit again.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again but bed and breakfast only
The room was very clean and spacious with a balcony. Swimming pool was small with only table and chairs – no sun loungers so you would have to lay on the fake grass on your towel. There is a sun lounging area on the 5th floor and this is for adults only with a very small pool (think of a paddling pool). I wouldn’t bring my children here as no poolside activity and a very small pool. Food was a big let-down for us as it was mostly meat, fish and mushrooms. The only other vegetarian option was salad, pasta or soup and that wasn’t at every lunch or dinnertime, therefore as vegetarians we really struggled. The Chef did his best to accommodate us but other than soup or omelette there wasn’t a variety for us so our money here was not good value. However if you eat meat then you would not be disappointed as there was plenty of it. In addition, if you drink wine then you got a bottle of red and white (I think) with your room number on it and if you couldn’t finish it at lunch then they would keep it chilled until dinner. However like us if you don’t drink alcohol then the only option was to drink water (that’s right – no soft or fizzy drinks available at lunch or dinner!). There was free Wi-Fi all over the building with strong connections and the ability to use the internet on a PC free. Local supermarkets were nearby too along with restaurants and the beach. The staff were very very friendly, even those who could not speak English would do their best to help. When they beca

8/10 Good

conwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip out to Benidorm
The hotel was a lot better than we expected

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to a future visit
Good location for Old Town offering excellent value for money

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to Pedregeur
It was a quick stopover in Benidorm for 3nights. Well positioned for the Old Town and further up Poniente prom. Nice rooms and always someone on reception

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, unhelpful staff, poor pool area.
Genuinely haven't much nice to say about our stay here, we're usually quite positive people, however this hotel failed on so many levels. We were given a room just above the bar with loud entertainment until midnight each night, we then were awoken at 6am by chairs being moved around, so we got 6 hours sleep a night - No one in this hotel speaks English. - despite being advertised in imagery, the pool has no sun loungers, simply hard white chairs! - at least have the decency to update your images. The food was absolutely vile, barely edible. The area is quite close to the old town, however it has a play park just outside, which again contributed to more noise! The only good thing I have to say is that it was very clean. I would NOT recommend a stay in this hotel if you're English speaking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kees, Wolverhampton

Liked: Cleanliness, room comfort
Good central hotel
On arrival we where checked in by a not all to enthusiastic member of staff although it was near midnight. The room had a good size bathroom two double size beds and a tv on the wall which had only one english channel. We had a small balcony which overlooked the swimming pool. The room was fairly quiet. Breakfast was ok. Buffet style, the hot food wasn't very hot but never the less quite tasty. We seemed to be the only non Spanish guests in the hotel and the majority where pensioners. The hotel was a mere 5 minutes walk from the beach and conveniently located in walking distance to to hustle and bustle of Benidorm's old town and shopping streets.

4/10 Poor

June, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but....
This was a lovely hotel with all the facilities needed for a great holiday but it was ruined for us when we entered the restaurant. I can only describe it as a very crowded free for all serving cold food. What a shame as it could be one of the best hotels in Benidorm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Karen, Ireland

Disliked: Staff & service, property conditions & facilities, room comfort
Noise and uncomfortable neighbourhood.
Stayed on the the first floor facing the street and over the restaurant and the noise for this was terrible. From 6 o'clock in the morning the noise could not be slept through. Noise continued until 10 o'clock at night all day. No English TV stations and no english speaking people staying in hotel.

8/10 Good

Maureen, Llombai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only
Full of Spanish enjoying themselves. Dancing in the bar in the evening was great to watch. Enjoyed stay.

8/10 Good

Barry, Dover

Liked: Cleanliness, property conditions & facilities, room comfort
Baz & Di in Beni
Just a couple of days R&R, left with a better opinion on Benidorm than we had on arrival!

8/10 Good

arthur, San Miguel de Salinas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience ..
Very enjoyable, very close to everything in the old town. Food more than adequate. Will stay there again.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
robert viggars
very good and friendly staff, I think you should give better directions to hotel ie a map

10/10 Excellent

Joanne, Bigastro, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Our hotel was excellent as it was a family room..really spacious..more like an apartment..The bathroom was really large and like a wet room..great with the kids...the food was nice too...

4/10 Poor

apirak, basel,switzerland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
benidorm trip
this Hotel is good for spanish People only and if you like quiet this Hotel is not for you ..staffs only at frontdesk can speak english..too many People at breakfast-lunch and dinner..toooo many...anyway it is 3 star not 5 star Hotel you get what you paid...nomore for me

8/10 Good

Ralph, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean City location
City centre location, this hotel seems to cater for retired group travellers. Staff was very friendly, pool clean, no complaints about theo food. 5 minutes walk to the beach. Good match to the official star rating.

8/10 Good

Katy, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel very modern . Staff very helpful as I broke my ankel on holiday they got me a wheel chair and helped me fax all my insurance documents to hospital . It's tucked away in old town away from the busy benidorm . I would stay here again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

hayley, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Melina
Great location in the old town, with in a 4 minute walk to the beach. We were the only British guests at the hotel which was great as we had the place to ourselves from 1pm when all of te Spanish guests went for Siesta. Very clean and modern. Was strange that there wasn't any sunbeds around the pool only tables and chairs, but wasn't a problem for us. We arrived at 11am and by 12.30 they had a room ready for us which was great as check in should have been at 4! Would definitely stay again!

8/10 Good

Shona, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent inexpensive hotel very near to old town
This is a great 3 star hotel in the centre of Benidorm and very close to the old town. It is tucked away and therefore slightly tricky to find by car but does offer a discounted parking rate at the nearby carpark. The hotel is modern and very clean. We stayed in room 513 which had a huge balcony overlooking the square which was pretty and very quiet at night. The pool is nice although not large. Do remember to take your own pool towel as these are not supplied. Breakfast offered everything that you could want although it was very busy and noisy (being the Spanish school holidays and most customers in the hotel were Spanish). Overall this hotel offers excellent value for money in a good location.

10/10 Excellent

ROBERT, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Spanish hotel, friendly efficient reception and dining room staff. Only problem was parking, as it is in a tow away zone. Car park 5 minutes away, but at €20 per night, it was cheaper than the tow truck.

10/10 Excellent

Denise, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveller
The Hotel is situated just on the edge of the Old Town with just a few minutes walk to the beach. The main areas of the Hotel are very bright and modern and very clean. We were only there for one night so we did not eat in the hotel but again the restuarant looked very welcoming. Only downside to this hotel is no parking facilities. Would definately stay again.

8/10 Good

Robyn, Peebles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Comfortable clean rooms!

10/10 Excellent

Carly, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very very spanish hotel. But stil a nice hotel. Beautiful pool area! Not central to benidorm nightlife!!

10/10 Excellent

keith, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The hotel was spotlessly clean and the rooms were comfortable have no hesitation in recommending this hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Old town Benidorm
Great hotel very clean, left my passport in the room and I had to contact them, they should have contacted me as soon as they found it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location.very clean hotel.evening meal nothing special but good breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price doesn't justify the hotel!
We booked this hotel since it's very near (2 min walking) the police station where you have to go to obtain a NIE number. We paid something like 33 Euro including breakfast per single room. Although the reviews are very good i was very skeptic since normally we stay in more expensive hotels when on business trips.. 1 one word, WOW very friendly and helpful staff, that really help when they can Breakfast... big buffet with croissants, fresh eggs, meat, cheeses, softdrinks etc etc etc

10/10 Excellent

Brian Zelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good

8/10 Good

glynn29, littleborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean hotel
just what I expected, a mainly Spanish hotel which was very clean.

8/10 Good

Gordon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm one night stayover
Nice hotel in central Benidorm. If you are driving you will find public parking off road around 25 euros a day. Town is busy busy, lots of restaurants and bars not good for a quiet weekend break but great for a fun packed weekend

8/10 Good

mike, worksop UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located for the Old Town
Nice clean hotel, staff really helpful. Meals very ok. We would stay here again without a doubt. Only problem was the lack of parking, so had to spend a further 80 euros parking the car for 4 days.

8/10 Good

Minerva

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Estancia agradable, cambiaría las almohadas que son bastante incomodas y la comida ha bajado de calidad y variedad en comparación a otros años.
Stayed 3 nights in Jul 2023