Restaurant

Reviews of Hotel Palace Berlin

Hotel Palace Berlin
Budapester Strasse 45, Berlin, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1005 reviews" "
Rating 8 - Good. 261 out of 1005 reviews" "
Rating 6 - Okay. 62 out of 1005 reviews" "
Rating 4 - Poor. 11 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHUN-CHIEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay.
Stayed 4 nights in Mar 2024
Response from Hotel Palace Berlin on 20 Mar 2024
Dear Chun-Chieh, Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. Your positive feedback means the world to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Mar 2024
Response from Hotel Palace Berlin on 20 Mar 2024
Dear Ibrahim, Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Neil, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in a great location. Staff was wonderful and the newly renovated room was excellent.
Stayed 6 nights in Feb 2024
Response from Hotel Palace Berlin on 13 Mar 2024
Dear Neil, Thank you so much for your fantasctic review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Krishna Chakravarthy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely maintained, Service is excellent as well.
Stayed 2 nights in Jan 2024
Response from Hotel Palace Berlin on 7 Feb 2024
Dear Krishna, Thank you for your fantastic review. Our passion is to provide our guests with an all-round successful hotel experience. We are proud of our hotel team, whose priority is individual and personalised service. We are convinced that our guests deserve only the best product quality. We attach great importance to perfect cleanliness. We cannot imagine a greater compliment than words of praise from our guests like yours. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Mariwan, Sulaiymanyah

Stayed 4 nights in Jan 2024
Response from Hotel Palace Berlin on 20 Mar 2024
Dear Mariwan, Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant in every way! Great breakfast, friendly staff, impeccable housekeeping. We would definitely stay there again.
Stayed 5 nights in Dec 2023
Response from Hotel Palace Berlin on 29 Dec 2023
Dear Louisa,Thank you for your amazing review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us and considering us again in the future.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Alex

Stayed 3 nights in Dec 2023
Response from Hotel Palace Berlin on 28 Dec 2023
Dear Alex,Thank you for your wonderful review and for choosing to stay with us. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Super hotel in a good location. Great comfy bed and lovely bathroom. Only complaint is that the service at the lobby restaurant/bar was extremely slow not only for us but all guests. All other staff were great!
Stayed 3 nights in Dec 2023
Response from Hotel Palace Berlin on 18 Dec 2023
Dear Robyn,Thank you for your positive review. We appreciate your praising comments for our central location and your comfortable room. It is regrettable that the quality of your stay was reduced by the service in our Lobby Lounge. During the busiest hours, it is quite difficult for the team to apply the personal touch to which you may have become accustomed. We will do our best to improve our systems and appreciate that you brought this shortcoming to our attention.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent once again.
I have stayed in this hotel before, the location is exceptional and although all staff were great, the manager in the restaurant at breakfast deserves a special mention, he made us all feel so welcome and had a great sense of humour.
Stayed 3 nights in Dec 2023
Response from Hotel Palace Berlin on 12 Dec 2023
Dear John,Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a pleasurable experience and that you were staying with us few times yet. We take pride in maintaining a high standard of personal service and we appreciate your compliments on our colleague from our breakfast team.Warm regards,Your Hotel Palace Berlin

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold vip again, it seems to be something that doesn’t actually exist in practice & its embarrassing to ask when told 'no' to any stated benefit But otherwise great large hotel Tho having to pay extra for sauna was a surprise
Stayed 1 night in Dec 2023
Response from Hotel Palace Berlin on 12 Dec 2023
Dear Philip,Thank you for your honest review. Expedia VIP guests always get a room upgrade upon availability and 20 percent discount on food and beverage from us. We apologize for any miscommunicating regarding this. We are happy that you had a pleasurable stay overall. It is regrettable that you Spa experience has been reduced by the sauna fee. We value the feedback and will take measures to implement changes to our hotel practices.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Tino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Palace Berlin on 28 Nov 2023
Dear Tino,Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Boldkhuyag

Stayed 9 nights in Oct 2023
Response from Hotel Palace Berlin on 6 Nov 2023
Dear Boldkhuyag,Thank you for your great review. We are happy that you enjoyed your stay with us so much and look forward to welcoming you again in the future.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Christian Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was a coffee machine in the room.
Stayed 2 nights in Sep 2023
Response from Hotel Palace Berlin on 11 Oct 2023
Dear Christian,Thank you very much for your positive rating and for staying with us. We are sorry to hear that aspects fo your stay were not satisfactory. Should you choose us again coffee machines are available upon request.Warm regards,Your Hotel Palace Berlin

6/10 Okay

John

Liked: Cleanliness, amenities
Disliked: Staff & service
We were given an “upgraded” room someone else was already in. The hassle of getting a different room & I suspect there was no “upgrade” at all in the first place. Breakfast price was exorbitant t when we only need a bowl of cereal or one egg and juice.
Stayed 1 night in Sep 2023
Response from Hotel Palace Berlin on 25 Sept 2023
Dear John,Thank you for your honest review. We regret that we could not excite you for the upgraded room we got you. It is regrettable that the quality of your stay was reduced by interactions with the other guest in this room, which definitely does not meet our standards.We strive for an outstanding experience for our guests and do so by providing the best quality in products and service. We recently invested in the variety and quality of our breakfast offer, which price for spontaneous guests that join the buffett in the morning is a little higher, that is correct. However we justify the price with its wide variety, dietary alternatives and personal service on site.Warm regards,Your Hotel Palace Berlin

2/10 Terrible

Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Hotel Palace Berlin on 11 Oct 2023
Dear Alireza,We are sorry that your stay with us failed to meet expectations. We strive for an outstanding experience for our guests and do so by providing the best quality in products and service. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Jahmai-Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the property and location it’s in. Very central and walkable
Stayed 4 nights in Sep 2023
Response from Hotel Palace Berlin on 18 Sept 2023
Dear Jahmai-Yen,Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much and appreciated our central location.Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

omer

Stayed 1 night in Aug 2023
Response from Hotel Palace Berlin on 4 Sept 2023
Dear Omer,Thank you for your great review. We are happy to see such positive review and love that you enjoyed your stay with us.Warm regards,Your Hotel Palace Berlin

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is ideal, staff very helpful, dining great
Stayed 2 nights in Aug 2023
Response from Hotel Palace Berlin on 4 Sept 2023
Dear Peter,Thank you for your kind review. We are happy to hear you enjoyed our central location aswell as our dining offers. Our Hotel Team provides individual and personal service for our guest, so we appreciate your positive feedback concerning this.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a long weekend
Location was great- off the plane onto a train then 3 mins walk to hotel- great buses just outside. The service was impeccable, as was the breakfast. Lovely place to stay.
Stayed 4 nights in Aug 2023
Response from Hotel Palace Berlin on 21 Aug 2023
Dear Carolyn,Thank you for sharing your experience with us. We're thrilled that our convenient location, excellent service, and delightful breakfast made your stay memorable. Your kind words inspire us to continue delivering exceptional experiences. We look forward to welcoming you back for another lovely stay.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Palace Berlin on 15 Aug 2023
Dear Morris,Thank you for your great review. We are happy to know, that you enjoyed all aspects of your stay and look forward to welcoming you again in the future.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

PIOTR

Stayed 1 night in Jul 2023
Response from Hotel Palace Berlin on 2 Aug 2023
Dear Piotr,Thank you for your amazing review. We are happy that you enjoyed your stay with us and hope to welcoming you back soon.Warm regards,Your HotelPalace Berlin

8/10 Good

Bagher

Stayed 2 nights in Jul 2023
Response from Hotel Palace Berlin on 27 Jul 2023
Dear Bagher,Thank you for your positive review. Our passion is to create memorable stays for our guests by providing personal service aswell as the highest possible quality in products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 2 nights in Jun 2023
Response from Hotel Palace Berlin on 24 Jun 2023
Dear Christopher,Thank you so much for your very positive review. We are delighted to hear that you found our rooms to be spacious and comfortable. Your comfort is our top priority, and we strive to provide ample space for our guests to relax and unwind, which is why we regularly invest in our interiors.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location; kind staff; very clean; modern room; overall - 5 stars.
Stayed 4 nights in Apr 2023
Response from Hotel Palace Berlin on 2 May 2023
Dear Joe,Thank you for your excellent review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very friendly. Great breakfast.
Stayed 3 nights in Mar 2023
Response from Hotel Palace Berlin on 4 Apr 2023
Dear Joanna,thank you very much for your kind review.We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Maisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 4 nights in Feb 2023
Response from Hotel Palace Berlin on 27 Feb 2023
Dear Maisson,Thank you so much for your positive review. We are happy to see that you enjoyed your stay with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Hotel Palace Berlin on 27 Feb 2023
Dear Guest,Thank you so much for your positive review. We are happy to see that you enjoyed your stay so much.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Bianca

Stayed 1 night in Jan 2023
Response from Hotel Palace Berlin on 13 Mar 2023
Liebe Bianca,vielen Dank für Ihre sehr positive Bewertung. Es freut uns, dass es Ihnen so gut bei uns gefallen hat.Herzliche Grüße,Ihr Hotel Palace Berlin

10/10 Excellent

Bun Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023
Response from Hotel Palace Berlin on 13 Mar 2023
Dear Bun Nelson,Thank you so much for your perfect review. We are happy to see that you enjoyed your stay so much.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Marketa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Palace Berlin on 2 Jan 2023
Dear Marketa,we love your fantastic review of your stay with us.Our passion is to provide a successful hotel experience, which we are glad you seem to have had.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

DALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY PROFESSIONAL AND COMPLIMTARY STAFF, GREAT LOCATION NEAR MULTIPLE SUBWAY STATIONS AND BUS ROUTES, PLENTY OF RESTAURENTS IN THE AREA
Response from Hotel Palace Berlin on 19 Dec 2022
Dear Dale,Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good service and comfortable room (we stayed at the business premium). Great value for money, will orobably return.
Stayed 3 nights in Oct 2022
Response from Hotel Palace Berlin on 31 Oct 2022
Dear Avi,thank you for giving us such a good review. We believe that our guests deserve only the best service and product quality and we are happy that you mentionede that in particular. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Helen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access to restaurants and shopping. Awesome that a zoo was right across the street.
Stayed 1 night in Sep 2022
Response from Hotel Palace Berlin on 5 Oct 2022
Dear Helen,thank you very much for your positive review. We love to excite our guests with a faultless stay, which you seem to have had. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Hotel Palace Berlin on 21 Sept 2022
Dear Jonathan,Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. In order to achieve that, we put focus on individual and personal service as well as best quality of products. Thank you for staying with us.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful for business trips
Stayed 1 night in Sep 2022
Response from Hotel Palace Berlin on 21 Sept 2022
Dear André,Thank you so much for your very positive review. Individual and personal service is our passion, paired with the best quality of products. We are happy to see that we were able to convince you of our quality. Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022
Response from Hotel Palace Berlin on 19 Sept 2022
Dear Sami,Thank you very much for your very positive review. We are happy that you enjoyed your stay so much and are grateful that you shared your experience, as guests' comfort and happiness are our passion.Warm regards,Your Hotel Palace Berlin

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
Quality hotel
Stayed 3 nights in Aug 2022
Response from Hotel Palace Berlin on 13 Sept 2022
Dear Philip,Thank you so much for your very positive review. We are focussing on providing quality to all our guests, by guaranteeing the best quality of products and individual and personal service on the highest level. We are happy to see that you felt that and are sharing your experience with us!Warm regards,Your Hotel Palace Berlin

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoo is directly across the street! Very convenient location and staff extremely helpful and accommodating to every request.
Stayed 2 nights in Aug 2022
Response from Hotel Palace Berlin on 15 Aug 2022
Dear Charlotte, Thank you very much for your very positive review. We are proud of our team, as they focus on providing each of our guests with individual service, paired with genuine kindness. Thank you for pointing that out, we could not think of a higher compliment! Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and shopping areas, reasonably close to night life.
Stayed 7 nights in Jul 2022
Response from Hotel Palace Berlin on 8 Aug 2022
Dear Thomas, Thank you so much for your very positive review. We are very happy that you liked our locations so much. We are happy to pair that with individual service and best quality of products. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Shanti

Stayed 2 nights in Jun 2022
Response from Hotel Palace Berlin on 1 Jul 2022
Dear Shanti, Thank you very much for your highly positive review. It is good to see that we achieved to make you feel comfortable during your stay. Thank you very much for staying with us! Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Stella

Stayed 2 nights in May 2022
Response from Hotel Palace Berlin on 14 Jun 2022
Dear Stella, Thank you so much for your very positive review. We are happy to see that you enjoyed your stay so much. Keeping our guests happy is our daily motivation. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing breakfast. All staff were there to make our stay special. Special thanks to front desk staff Ms Mueller, Mr Deichmann and Ms Hartmann. Her highly recommend a stay here.
Stayed 2 nights in May 2022
Response from Hotel Palace Berlin on 14 Jun 2022
Dear James, Thank you so much for your highly positive review. We are very proud of our hotel team, they focus on individual service on the highest level. Words of praise like yours keeps motiviting them to keep going like that, thank you for that! We also recently invested once again in the variety and quality of our breakfast offer, so we are very pleased to see that you enjoyed that so much. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Steven, washington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Berlin. Right across the street from the famous Berlin Zoo. The accommodations and staff are excellent.
Stayed 1 night in Apr 2022
Response from Hotel Palace Berlin on 2 May 2022
Dear Steven, Thank you so much for your highly positive review. We are happy to see that you enjoyed your stay so much. We put focus on individual service on the highest level and regularly invest in our product quality so we are delighted that you highlighted that just as the parts of your stay that you enjoyed so much. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Ortal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, location is excellent, Clean and comfortable room and great stuff
Stayed 3 nights in Mar 2022
Response from Hotel Palace Berlin on 14 Mar 2022
Dear Ortal, Thank you very much for your highly positive review. In order to achieve that our guests have a great experience, we put emphasis on highest quality of individual service and products. We are happy to see that we were able to get you excited about your stay. Warm regards, Your Hotel Palace Berlin

10/10 Excellent

Lars

Stayed 3 nights in Feb 2022
Response from Hotel Palace Berlin on 1 Mar 2022
Lieber Lars, herzlichen Dank für Ihre außerordentlich positive Bewertung. Wir wünschen uns, dass unsere Gäste sich jederzeit rundum wohlfühlen und bieten dafür individuellen Service auf höchstem Niveau und beste Produktqualität. Es ist schön zu sehen, dass wir Sie damit überzeugen konnten und freuen uns, dass Sie Ihre Erfahrung mit uns geteilt haben. Mit herzlichen Grüßen Ihr Hotel Palace Berlin

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
An excellent hotel for business and leisure with excellent spa facilities
Stayed 2 nights in Dec 2021
Response from Hotel Palace Berlin on 18 Jan 2022
Dear John, Thank you very much for leaving us your highly positive review. We are more than happy to see that we achieved our goal to convince you of the quality of our individual service and products and to make you feel comfortable during their stay. We could not think of a better motivation than reviews like yours that share how much you liked. Warm regards,

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Palace Berlin on 18 Jan 2022
Dear Sophie, Thank you so much for your very positive review. Our deepest wish is to make our guests feel fully comfortable during their stay. We could not think of a higher compliment than great reviews like yours.

8/10 Good

paresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! For the price, it worked out very well and turned out to be better than expected. Excellent staff and services. It could use some renovations.
Stayed 2 nights in Oct 2021
Response from Hotel Palace Berlin on 19 Nov 2021
Dear paresh, Thank you very much for your very positive review. Our deepest wish is to provide our guests with the highest standards of service and quality of products and to make them feel warmly welcome and fully comfortable during their stay by providing individual service. We could not think of a higher compliment and better motivation than your words of appreciation. We regularly invest in modernizing our hotel rooms and restaurants. We just finished modernizing our west wing in November last year, so if you visit us again, just ask for our freshly renovated rooms! Warm regards,

2/10 Terrible

Nidal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2021
Response from Hotel Palace Berlin on 18 Oct 2021
Dear Nidal, Thank you very much for leaving us your review. We are sad to see that your experience was making you rate your stay on a lower level. If you like, please reach out to us and let us know what made you feel disappointed so we can improve accordingly. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff—very professional and friendly.
Stayed 3 nights in Jul 2021
Response from Hotel Palace Berlin on 18 Oct 2021
Dear Anonymous, Thank you so much for your highly positive review. Our deepest wish is to make our guests feel warmly welcome and comfortable during their stay. We are very pleased to see that you enjoyed our service during your stay so much. Warm regards,