Hey Alberto,Thanks for rating.We are sorry that you were dissatisfied with the size of your room. The room sizes vary depending on the category and location in the hotel. The square meters of each room are shown on our website and the booking platform. When making your next booking, please contact our booking team so that we can advise you on room sizes and your needs.It's a shame that you didn't like the value for money of our rich breakfast buffet with over 100 components, 30% of which are organic.We reject the claim that there is dog urine lying around in the hallways. The hallway is cleaned daily. However, constant walking with street shoes can result in slight dirt.We warmly welcome all our guests, especially families. It's a shame you didn't notice this. We would like to convince you and your family of our extensive hotel services.Best regardsHotel managementChristoph Hecker

Hej Jerome,Thanks for rating.We are very sorry to hear that you lost your ring in the room. In this case, you can inform our staff immediately so that the ring can be found. If this did not happen, we apologize.If the WiFi didn't work for you, you can always ask our staff for help.We look forward to welcoming you back to one of our 280 Scandic hotels soon.Best regardsHotel management

Hej dear guest,Thanks for rating.Our rooms have environmentally friendly air conditioning that works with cold water pipes and district heating. This allows the room temperature to be reduced by up to 8 C. Opening the window automatically turns off the air conditioning to conserve resources. We apologize for the broken drain in the bathroom. We will immediately assign the responsible specialist personnel to carry out the repair. We are also sorry to hear that your room was not properly dusted. Here, too, we will contact the house-keeping team immediately so that such incidents can be avoided in the future.We look forward to welcoming you back to one of our 280 Scandic hotels.Best regardshotel managementChristoph Hecker