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Reviews of La Quinta Inn & Suites by Wyndham Birmingham Homewood

2.5 out of 5
La Quinta Inn & Suites by Wyndham Birmingham Homewood
60 State Farm Pkwy, Homewood, Birmingham, AL

Reviews

6.6
Rating 10 - Excellent. 274 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 167 out of 1001 reviews" "
Rating 2 - Terrible. 174 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family and small children
Liked: Staff & service
Thought the breakfast could have more options. Staff was friendly!
Stayed 1 night in Apr 2024

6/10 Okay

Angie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is getting rundown. Elevator was filthy, carpeting in common areas was stained, no hot water, shower doors would not stay closed. Room had no soap, shampoo or conditioner. Overall, pretty disappointing.
Stayed 1 night in Apr 2024

4/10 Poor

Clyde

Travelled with family
Property is in the process of major revocation, something not disclosed on the reservation website. We were assigned a room that was not complete. The shower and bath were not adequately connected to hot water source. The bedroom desk was not securely assembled and collapsed when we put our suitcase on the designed holder. Multiple electrical outlets in the room and bath were not operational. Daytime desk clerk decidedly unconcerned and night staff too busy with other issues. Will most likely never consider a Wyndham property at any level ever again. Picked this one only because of its proximity to grand opening of son’s ninth restaurant in Homewood and will find another lodging to recommend friends to consider when traveling to visit his restaurant.
Stayed 1 night in Apr 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ms. Pat on 3 Apr 2024
Thank you Kristine for your ratings

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very friendly staff.
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Thank you for your feedback.

2/10 Terrible

Tammy, Saint Petersburg

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair, our floor of the hotel was under construction while we were there. There was no hot water. It was very loud. Our room was disgusting. There was no heat in the lobby except for a couple of place heaters and it was in the low 20's/high teens while we were there. We left as soon as we could find another place the next morning.
Stayed 3 nights in Jan 2024
Response from Angel on 29 Mar 2024
Thank you for your feedback.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Thank you for your positive feedback.

2/10 Terrible

Stephanie

Disliked: Amenities, property conditions & facilities
This property is under construction. Though we had a new room it did not have garbages and the sofa bed still had plastic with no bedding. When we called to ask for bedding they said they didn’t have sofa beds. Had to show them in person we had no garbage cans. My kids were disappointed the pool wasn’t open yet. Very pricey for these conditions
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

2/10 Terrible

Christopher, Trussville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
NO HOT WATER!
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

6/10 Okay

Lizzy

Liked: Cleanliness, staff & service, amenities
The highlight of this property is their location. It’s set away and not in the thick of the city. It’s near a variety of restaurants and conveniently across from a Walmart. They were undergoing renovations during my stay. No disturbances or noise, just didn’t looks as put together. Overall I recommend. I always enjoy my stay at a La Quinta.
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not even get a chance to stay there because they did not notify me that there was going to be $100 deposit for my room and they would not give me a refund back so the night before my grandmother‘s funeral I had to sleep outside in a car so I strongly do not recommend this hotel to anyone
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Dear Devin, thank you for your feedback. On all of our third party sites, it statues we(the property) require a 100 refundable deposit. We allow our sincerest apologies.

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

6/10 Okay

Kathleen

Travelled with pets, Travelled with partner
The new room was very nice Elevator not working was inconvenient
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

6/10 Okay

Eric

Travelled with family
Disliked: Property conditions & facilities
This place had no hot water, the entire property was under construction and there was throw up on the floor in the main hallway
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Good service
Stayed 2 nights in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I give the hotel a 4/5 only because the only thing I had a problem with was it was construction being done on the some of the floors and one of the floors I was on and all the fumes was harsh to smell and walking over the workers while they worked was very unprofessional but other than that everything was great. Staff is very friendly and great with guests and room are clean and very nice.
Stayed 2 nights in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

4/10 Poor

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

Toni

Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

6/10 Okay

Suzanne

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Housekeeping knocked on the door asking if we were checking out hours before check out time. That was ridiculous. I was trying to get as much sleep as possible prior to a long drive.
Stayed 1 night in Feb 2024
Response from Ms. Pat on 19 Feb 2024
Hello Suzanne, I'm sorry housekeeping knocked on your door before you checked out. Just an FYI, please hang your Do Not Disturb sign outside your door and your door will not be knocked on before check out time. Thank you for your feedback

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2024
Response from Ms. Pat on 19 Feb 2024
Hey Timothy, Thanks for the awesome rating, we do appreciate your business.

8/10 Good

Jasmine

Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear valued guest, thank you for your feedback.

10/10 Excellent

joshua

Travelled with family
Under construction. Picks of room not the same
Stayed 1 night in Feb 2024
Response from Ms. Pat on 19 Feb 2024
Hey Joshua, yes we are under renovation and upon completion all the room picks will be the same. We do appreciate your business.

8/10 Good

kulwant

Liked: Cleanliness, staff & service
Breakfast was ok. Lot of construction going at property. Stayed one night
Stayed 1 night in Jan 2024
Response from Ms. Pat on 19 Feb 2024
Thank you for your feedback

10/10 Excellent

Rhonda

Travelled with group
Liked: Property conditions & facilities
Great location. Very accessible to just about anywhere.
Stayed 1 night in Feb 2024
Response from Ms. Pat on 19 Feb 2024
Thank you for the awesome rating Rhonda. Happy your stay was enjoyable.

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
There was a lot of remodeling it was different from what I seen the pictures and
Stayed 1 night in Feb 2024
Response from Ms. Pat on 6 Feb 2024
Yes Barbara , we are currently renovating. Sorry some areas are in disarray. We appreciate your business.

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The water in our shower only got to warm not hot. What especially surprised me was the $100 deposit I had to make in case of damage. I was told we would get it back when we checked out but then at the desk was told they would keep it for nearly a week before putting it back on my credit card.
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear Michele, we're sorry you only had warm water during your stay, however you're correct there is a 100 deposit for all third party reservation when you check out the 100 is refunded it depends on your banking provider how long the process takes. Again we apologize for any inconvenience this has caused you, we hope to see you again in the near future.

4/10 Poor

Shawn

Disliked: Cleanliness, property conditions & facilities
This hotel is looks like they just started renovations. Our room was on 2nd floor the same floor as renovation, everything was just dirty - like grime on doors, the only working elevator was gross. The front desk associate was very nice- but I wouldn’t stay here again.
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear Shawn, thank you for your feedback.

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear Gary, thank you for your feedback.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

8/10 Good

SHEILA

Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

10/10 Excellent

Alyssa

Stayed 1 night in Jan 2024
Response from Ms. Pat on 21 Jan 2024
Thank you Alyssa for rating us.

2/10 Terrible

Lynn

Travelled with group
Stayed 1 night in Jan 2024
Response from Ms. Pat on 21 Jan 2024
Lynn, sorry your stay was less than enjoyable. We appreciate your business

2/10 Terrible

Briana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the room for the hot water. The clerk with the extremely long yellow nails lied to me. There was no hot water. The bed was broken. & the dog next door would not stop barking. I was highly disappointed.
Stayed 2 nights in Jan 2024
Response from Ms. Pat on 21 Jan 2024
Hey Briana, I'm sorry was stay was less than enjoyable. We do appreciate your business.

10/10 Excellent

Dennis

Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

2/10 Terrible

Rev. Seth

Stayed 1 night in Jan 2024
Response from Ms. Pat on 6 Feb 2024
Hello Rev. SethSorry your stay was less than enjoyable. We do appreciate your business.

10/10 Excellent

Vergil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
Convenient and affordable.
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

2/10 Terrible

Caralenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hot water didn't work in sink took 15-20 min to get hot water in tub. Heat adjustment didn't work right. Couldn't watch TV because volume control didn't work and was turned up loud. When We spoke to manager about compensation for these issues they said because we booked on line they couldn't do any discounts that we had to tell y'all. Thank you for any help.
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

2/10 Terrible

martina

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water due to a repair needed. No discount offered for inconvenience.
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

4/10 Poor

Shawn

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no problem when a hotel is renovating. But this hotel gave no effort to clean up, vacuum, or even put away old supplies or debris from rooms they were renovating. Dust was everywhere. Debris in hallways. There was no effort to clean the hotel in general and certainly not from the renovation taking place. At one point during our stay the water was completely off and not working. Hotel staff acted as if this wasn’t an issue and told us they “think it will be on in an hour or so.” On top of that it was obvious that either hotel employees or renovation team members were smoking weed in the hotel because it smelled like weed much of the time. I will not stay here again and I don’t recommend.
Stayed 3 nights in Jan 2024
Response from Angel on 1 Feb 2024
Dear guest, thank you for your feedback.

6/10 Okay

Audrey

Stayed 1 night in Jan 2024
Response from Ms. Pat on 2 Feb 2024
Hey Audrey, thank you for your feedback. We do appreciate your business.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.

8/10 Good

Deborah

Travelled with family
Stayed 2 nights in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.

2/10 Terrible

Robertta

Travelled with family
Awful 😖
The room itself was nice spacious and clean. We got in late so basically went right to bed. The next day was awful, there was no hot water, the water was turned off for 3hrs in the middle of the day without notice causing us to be unable to shower nor use the restroom unless we went elsewhere. The elevators didn't work and our room was on the 4th floor. I wasn't aware that this hotel was under construction until I arrived. To top it off my daughter's were going down stairs in the elevator after it was supposedly fixed, when they got to the lower level floor the doors didn't open...my girls were in tears!!! After pressing the open button multiple times the door opened. I will not consider this hotel ever again.
Stayed 1 night in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.

2/10 Terrible

Yacshamarria

Liked: Staff & service
Disliked: Property conditions & facilities
Large room space but rooms are not cleaned properly to service guests fornt
Stayed 2 nights in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birmingham trip
Everything was good, people were so nice
Stayed 1 night in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.

4/10 Poor

Marie

Stayed 1 night in Jan 2024
Response from angel on 1 Feb 2024
Dear guest, thank you for your feedback.