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Reviews of Ramada by Wyndham Bishkek Centre

4 out of 5
Ramada by Wyndham Bishkek Centre
37 Isanova Str, Bishkek

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 70 reviews" "
Rating 8 - Good. 31 out of 70 reviews" "
Rating 6 - Okay. 9 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mehmet Hasan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the staff attitude towards customers. It is a old hotel but location is perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

mikhail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff..
Stayed 2 nights in Feb 2024

10/10 Excellent

Said Akhmed

Liked: Cleanliness, staff & service, property conditions & facilities
I've enjoyed it, thanks!
Stayed 3 nights in Feb 2024
Response from Reservation Department on 5 Feb 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

GEORGINA

Stayed 1 night in Dec 2023
Response from Reservation Department on 1 Feb 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable! I will stay there again!
Stayed 1 night in Sep 2023
Response from Reservation Department on 19 Oct 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Good

Oxana

Stayed 1 night in Sep 2023
Response from Reservation Department on 19 Oct 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Good

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Only there one night. Booked last minute. It was professional and clean . Staff spoke English well. There might be better values if you look around.
Stayed 1 night in Jun 2023
Response from Manas Iusupbaev on 6 Jul 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Good

Robin

Liked: Cleanliness, staff & service
Everything was great, except for the bathroom layout and the absence of body soap and shampoo.
Stayed 4 nights in Jun 2023
Response from Reservation Department on 23 Jun 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

ANASTASIYA

Stayed 3 nights in Feb 2023
Response from Manas Iusupbaev on 9 Mar 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

ANASTASIYA

Stayed 3 nights in Jan 2023
Response from Manas Iusupbaev on 9 Mar 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Good

ANASTASIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manas Iusupbaev on 9 Mar 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Geoffrey, LANSING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Bishkek. Comfortable environment. Good breakfast buffet. Attentive staff. The beds are firm and the black-out curtains work well, which is critical in those first few hours to recover from the long journey from the US to KG. I've tried many hotels in Bishkek, and the Ramada (previously the Golden Tulip) is my preferred choice.
Stayed 2 nights in Jul 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful staff, facility clean but dated.
We stayed in a junior suite room, which was spacious and had the kitchen. As I had to telework, a proper desk chair would have been nice. It was weird that part of the suite had British plugs and part European. But the desk was happy to lend us an adapter.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing breakfast with unattentive staff
Overall good hotel. My major complaint is the breakfast situation. The food is tired, overcooked, and not tasty. Very, very basic options. If you don't get there early, then half of it will be gone by 9am, and not replenished. The staff sit behind the bar cowering over their phones and not looking up for anything. Do not expect any service at the breakfast room. This is really a shame because otherwise the stay was good.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Overall good option for Bishkek.
We had already been in this hotel for a week and we needed to extend our trip, so we made a new reservation and asked to attach it to the existing one. The hotel was very accomodating and allowed us to stay in the same room. The Junior Suite is excellent with a lot of space and a good kitchen. But we went away for the weekend while keeping the booking... strangely, despite being away for 2 days, the cleaning staff didn't replace anything in our room. We had the 'please make up room' sign on. The cleaning staff need more attention to detail.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good option if you're looking for a kitchen
We arrived in Bishkek unexpectedly and were looking for a large room with a small kitchen. From my searching, it seemed Ramada was the only hotel in Bishkek that had rooms with kitchens. We booked the Junior Suite and it was exactly as advertised. The kitchen was basic, but it worked great. The fridge is large. Having a separate bedroom with a door was a plus. Overall good stay.
Stayed 4 nights in Jan 2022

8/10 Good

Naser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice around the area
I booked for a days , and liked the stay so extended for 3 nights. Liked the location, price was good as per hotel facilities. Definitely will stay again.
Stayed 1 night in Nov 2021

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place and location for me, price was also nice
Stayed 1 night in Nov 2021

6/10 Okay

nematullah

Business traveller
Stayed 1 night in Sep 2021

8/10 Good

Sualp

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were attentive and friendly. Everything was nice and clean. The accommodations are comfortable enough, especially for being in central asia. The building is in Center which makes it very convenient for walking, however it is surrounded by other tall buildings and has no views.
Stayed 3 nights in Mar 2020
Response from Ms. Aziza Sadritdinova, Reservations Department on 11 Mar 2020
Dear Guest, Thank you for a good evaluation and detailed feedback. Your opinion is very important for us. I will share your comments with our team who will be encouraged by your remarks. Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Ms. Aziza Sadritdinova, Reservations Department on 5 Mar 2020
Dear Guest, Thank you for excellent evaluation! We are happy to know you liked staying with us. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Hasan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, management is good, housekeeping is fine.
Stayed 2 nights in Feb 2020
Response from Ms. Aziza Sadritdinova, Reservations Department on 26 Feb 2020
Dear Mr. Hasan, Thank you very much for your excellent feedback and evaluation. It is our pleasure you enjoyed your stay in our property! Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova, Reservations Department

10/10 Excellent

Amy, Rapid City SD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. Most spoke some English and they were able to accommodate all of our requests. Our room was very nice and the bed was extremely comfortable.
Stayed 6 nights in Jan 2020
Response from Ms. Aziza Sadritdinova , Reservations Department on 10 Feb 2020
Dear Mrs.Oyler, Thank you very much for your excellent review! Your opinion is very important for us. We are happy to know you enjoyed staying with us. Especially glad you marked our staff and room. Looking forward to welcome you back in our hotel! In the meantime, if I can be of any assistance, please do not hesitate to contact me. Sincerely, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Ms. Aziza Sadritdinova, Reservations Department on 3 Dec 2019
Dear Mrs. Robison, Thank you very much for your excellent evaluation! We are happy to know you enjoyed staying with us. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
4 star, But don’t get the room I had!
Excellent location- cafes and shopping nearby. Great service and certainly a good breakfast. Only true negative- and it may have just been my room was total lack of outlets- not even the desk lamp was plugged in. Only one accessible outlet! And, the shower door only opened about 18 inches. I am not fat but it was a scraping motion to get in and out of the shower. I travel globally and stay in -1 to 5 star hotels and never experienced that. This is why I say, must have only been my room. At least I hope!
Stayed 1 night in Nov 2019
Response from Ms. Aziza Sadritdinova, Reservations Department on 18 Nov 2019
Dear Mr. Cardy, Thank you very much for your detailed feedback. We are pleased to know that you liked your stay in general in our hotel, expeciall thank you for highlighting service and breakfast. As for your comment about the shower door and lack of outlets, we will definitely consider your opinion to work on improvent for the future. And, for your next stays, we will be happy to offer you different room type! Looking forward to welcome you back oin our hotel! Best regards, Ms. Aziza Sadritdinova

10/10 Excellent

Shriprakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Not so nice room
Nice hotel. Attentive & helpful staff. Very good breakfast spread. Only problem was that I got an inside room which was reached through a dimly lit corridor. And window opened to walled space. At least for Gold Customers of Hotels Com, they should offer better rooms.
Stayed 2 nights in Jun 2019
Response from Ms. Aziza Sadritdinova, Reservations Department on 3 Jul 2019
Dear Mr. Shriprakash, Thank you very much for your great evaluation and feedback. We are glad to hear you liked our breakfast and staff. As for the room location, well noted and next time the best location will be provided to you. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within waking distance of almost everything. There is a shopping mall about 10 mins walk away, a cafe serving great - and I mean great- English breakfasts (outside of the UK and Australia, this is number 3 in breakfasts) just down the road. The staff are friendly, the room was pleasingly cooled from the AC. A good hotel choice in Bishkek. I would stay here again.
Stayed 1 night in Jun 2019
Response from Ms. Aziza Sadritdinova, Reservations Department on 4 Jun 2019
Dear Guest, Thank you so much for your positive feedback! We are very happy to know you liked everything in our hotel and around. Looking forwrd to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova, Reservations Department

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Ms. Aziza Sadritdinova, Reservations Department on 2 May 2019
Dear Guest, Thank you for your great feedback! We appreciate it a lot and looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Reservations Department, Ms. Aziza Sadritdinova on 25 Feb 2019
Dear Guest, Thank you very much for your feedback! We truly appreciate it and always happy to welcome you in our hotel! Best regards, Ms. Aziza Sadritdinova

6/10 Okay

Verified traveller

Stayed 8 nights in Dec 2018
Response from Ms. Aziza Sadritdinova, Reservations Deartment on 18 Dec 2018
Dear Guest, Thank you very much for your evaluation! We appreciate your feedback. Best regards, Ms. Aziza Sadritdinova

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good! The hotel is very clean and the staff is helpful!
Stayed 1 night in Oct 2018
Response from Ms. Aziza Sadritdinova on 24 Oct 2018
Dear Guest, Thank you very much for your positive feedback! Looking forward to welcome you back in our hotel, Best regards, Ms. Aziza Sadritdinova

6/10 Okay

Verified traveller

Liked: Room comfort
Quick but confused. Superficially nice but many small things amiss.
Stayed 1 night in Sep 2018
Response from Ms. Aziza Sadritdinova on 1 Oct 2018
Dear Guest, Thank you for your response. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Verified traveller

Clean and upgraded rooms.
Stayed 4 nights in Aug 2018
Response from Ms. Aziza Sadritdinova on 5 Sept 2018
Dear Guest, Thank you very much for your positive assessment! Looking forward to welcoe you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would go back!
I stayed at the hotel for about two weeks and really enjoyed it. The building and staff are nice and professional and the hotel's in a quite neighborhood with some nice restaurants and relaxing parks nearby. In particular I cannot say enough nice things about the Japanese restaurant Furusato. The only two issues I had were that breakfast items that should be served hot (e.g. French toast, crepes) were cold and the airport pickup I scheduled wasn't there to meet me when I arrived. However, both those issues might have been just temporary; by the end of my stay more and more of the trays of breakfast items were getting little heating devices placed under them, and I talked to another traveler who arrived on the same flight as me just a few days later and she said she had no problems with her airport pickup. It took me some time to get my bag, so it may just be a matter of reminding them to wait a bit if they don't see you right after the plane lands.
Stayed 13 nights in Jul 2018
Response from Gilles Poggi on 3 Aug 2018
Dear Mr. Asin, Thank you very much for taking the time to leave and share your comments on Hotels.com. We do appreciate your return on experiences as it helps us to keep on improving our services. The food heat been solved and we already asked our driver partners to wait longer passengers as it may take some times to get luggage’s. We do hope to have the pleasure to welcome you on your next trip to Bishkek and do remain with best regards, Sincerely, Gilles POGGI General Manager

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Aziza Sadritdinova on 3 Jul 2018
Dear Ms. Bell, Thank you very much for your appraisal! Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

6/10 Okay

Artak, Osh, Kyrgyzstan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms were not big, but bathroom was so small I could hardly squeeze into the shower. It looked like it’s a hotel on some island when the space is scarce. Bishkek has much better hotels in this price category
Stayed 3 nights in Jun 2018
Response from Management on 27 Jun 2018
Dear Guest, Thank you very much for your comments. Sincerely, Management

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt very pampered at the hotel. The staff was extremely accommodating. We went to the dining room for a late dinner and were delighted to find a young group of accomplished musicians playing; and also half price drinks. Unfortunately, we were only able to stay one night and had to leave before breakfast.
Stayed 1 night in Jun 2018
Response from Aziza Sadritdinova on 7 Jun 2018
Dear Mrs. Gannon, Thank you very much for your review! We appreciate it a lot. We were very happy to see you as guests in our hotel. Looking forward to welcome you back. Best regards, Ms. Aziza Sadritdinova Reservations Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aziza Sadritdinova on 14 May 2018
Dear guest! Thank you for your response, we appreciate it! Best regards, Aziza Sadritdinova

10/10 Excellent

Anders K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Nehal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
Room was very small. Brown water. Terrible service; asked for towels and soap twice with no response. There are much better options in Bishkek for less money.
Stayed 3 nights in Jun 2017
Dear Mr. Nehal, Please accept our sincerely apologizes that you had such experience during your stay. This is not a level of service we used to provide to our guests. We are hope next time we will have a chance to exceed your expectations. Best regards, Management Golden Tulip Bishkek Hotel

10/10 Excellent

farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault them
Good hotel with great staff Lot of corridor noise in the room, need thicker doors or something

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Matthew, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Bishkek
It was great

10/10 Excellent

Rudolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Bishkek!
The best quality Vs. price your can have in Bishkek
Stayed 1 night in Sep 2023
Response from Reservation Department on 19 Oct 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

6/10 Okay

dongjin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023
Response from Manas Iusupbaev on 9 Mar 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

6/10 Okay

dongjin

Stayed 1 night in Jan 2023
Response from Manas Iusupbaev on 9 Mar 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management