Desk, blackout curtains, iron/ironing board, free WiFi

Reviews of Sleep Inn Nampa

2.5 out of 5
Sleep Inn Nampa
1315 Industrial Rd, Nampa, ID

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great price, the front desk person was very helpful and friendly and it is very close to shopping and other amenities.
Stayed 1 night in Apr 2024

2/10 Terrible

Deanna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michele

Travelled with family
Liked: Staff & service
The bed was comfortable. It was clean. The staff was very friendly and helpful. The fan in the bathroom did not work. The toilet clogged very easily. Was an older place but wasn’t the worst place I’ve stayed. Did not go to pool or breakfast but the coffee was decent.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
All good 👍 but the fan doesn't work in bathroom #107
Stayed 3 nights in Mar 2024

6/10 Okay

tori

Travelled with family
Mediocre
Stayed 1 night in Mar 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and excellent staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Betty A

Stayed 1 night in Mar 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
we had a very good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Reed B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and reasonable.
Stayed 1 night in Mar 2024

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a bad place to stay on a budget. Facility was clean, staff was nice. Pool and jacuzzi worked fine. Cookies and coffee were great! Breakfast was disappointing. Microwave Jimmy Dean egg & sausage sandwich was the option. This is what would make me not come back. The hotel is pretty small and rooms are small with tiny bathrooms. Pretty quiet at night but room was pretty noisy in the morning.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but a little small. Beds were comfortable. Keycard locks were finicky.
Stayed 1 night in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Thank you for taking the time to fill out our online survey. We take pride in Sleep Inn and the service we provide for our valued guests. I understand how frustrating it can be to have a finicky lock, so I am happy to be able to provide new room entry locks this fall. We look forward to providing you with wonderful accommodations each time you are in town.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Wow! Thank you for your 5 out of 5 review of the Sleep Inn, Nampa Idaho. We are pleased to see that our hard work is appreciated and that our services provided for our valued guest are enjoyed. We look forward to providing you wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Jeffrey,Thank you for your kindness in such a positive result to our online survey. We take pride in our service offered. The staff and I look forward to being your hospitality host the next time your travels bring you into Nampa, Idaho.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect location and has all that someone might need with in two blocks
Stayed 2 nights in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Aaron,Thank you for your time in filling out our online survey with such a positive response. We look forward to providing you with wonderful accommodations and experiences in the future.

6/10 Okay

Mike

Travelled with family
Liked: Amenities
friendly
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Stayed 1 night in Feb 2024

10/10 Excellent

URSULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Donald

Travelled with family
Liked: Staff & service, property conditions & facilities
The Sleep Inn is not the problem. I want to discontinue any connection with the Expedia service. I did not ask for your service and do not want your service connected to any future bookings of any kind. I demand immediate removal of my info from your service and any connection to future bookings.
Stayed 1 night in Jan 2024

2/10 Terrible

ELIZABETH

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Hello Elizabeth,We are truly disappointed to see your experience was less than great. We value your feedback as our goal is to ensure every guest has a wonderful stay with us. We're actively working to improve Your input is invaluable, and we're committed to delivering a better experience in the future.

8/10 Good

Ray J

Liked: Cleanliness, staff & service, amenities
No thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

Monique

Stayed 1 night in Dec 2023

4/10 Poor

janice

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel seemed pretty empty but they put a family with 3 kids and a baby in an adjoining room. No sleep that night. The coffee was often empty. Floor needed vacuuming. Hot tub not working. Old building. Bad location. I’ve been in a lot better for the same price. Staff were nice. One woman could not speak English though. Sorry to be negative but I was not impressed.
Stayed 3 nights in Dec 2023
Response from Amanda Warner, General Manager on 22 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you thought our staff was nice. We do apologize that you were not impressed by our services and hope that we may have another chance to make a great impression. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience.

10/10 Excellent

Vern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new property was very nice. I was very pleased and surprised with the breakfast as it rivals the larger hotel chains.
Stayed 1 night in Dec 2023
Response from Amanda Warner, General Manager on 14 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you were pleased with our breakfast offerings during your trip. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience. We're looking forward to the opportunity to welcome you back the next time your travels bring you into Nampa, Idaho.

8/10 Good

Daniel

Liked: Property conditions & facilities
Disliked: Staff & service
Didnt like lady at front desks attitude. I reserved a room and because i was a earleir than 7a.m. she wanted to charge me175.00 extra. And with attitude...wow I just wanted to rest and relax but she made me wait 2 and half hrs to be able to do that
Stayed 1 night in Dec 2023
Response from Amanda Warner, General Manager on 14 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. I would like to apologize for the front desk staff having an attitude. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience.

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
V$tery clean and quiet7
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean, quiet, safe, access to lots of services
Stayed 4 nights in Nov 2023
Response from Amanda Warner, General Manager on 22 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you found our hospitality to be worthy of a 10/10. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience. We're looking forward to the opportunity to welcome you back the next time your travels bring you into Nampa, Idaho.

8/10 Good

Dana

Stayed 1 night in Nov 2023

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 3 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Forrest,We would like to thank you for your wonderful 5 out of 5 rating of the Sleep Inn, Nampa Idaho. We are pleased to see that our efforts in making sure we provide excellent hospitality to all of our guests has made a great impression. We look forward to seeing you again the next time your travels bring you back to our area.

8/10 Good

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Carpets in the rooms are very dirty and need to be clean. One of the staff in the evening was very controlling and correcting our children even after we had corrected and calmed them down. They need to stock towels in the pool area.
Stayed 2 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Thank you for choosing Sleep Inn, Nampa Idaho. I apologize for shortage of pool towels and our staff's interaction regarding your children. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. Your feedback is valuable to us and will be discussed with our leadership team as we continue enhancing our guests' experience.

10/10 Excellent

zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Zack,Thank you for choosing Sleep Inn, Nampa Idaho. It's encouraging to see that you enjoyed our hospitality and gave us such an awesome rating. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. We're looking forward to the opportunity to welcome you back the next time your travels bring you into our area.

4/10 Poor

wendy, American Canyon

Disliked: Amenities
The beds were very hard. I called and nothing available. No padding. The blankets had holes and there was 1 tissue in box. And remote did not work. Asked for towels and just replaced garbage bag. Stayed 4 nights and did not embrase not 1 sleep in. Was hard to sleep. And room was just not what i read in other reviews. I would like atleast half refunded.
Stayed 4 nights in Nov 2023
Response from Amanda Warner, General Manager on 13 Nov 2023
Wendy,Thank you for sharing your thoughts on your recent stay with us. We sincerely apologize that your experience fell short of your expectations. It's disappointing to learn that your room did not meet your preferences. We understand the importance of a comfortable and serene environment for our guests. Please know that your feedback is valuable to us. We are committed to improving our accommodations and your insights will aid us in addressing these issues for future guests. We appreciate your candid feedback. We hope you'll give us another opportunity to provide you with a more enjoyable experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
John,We are very happy to see that you had a great stay with us here at the Sleep Inn, Nampa Idaho. It's encouraging to hear about that our staff made our guests' experience a great one. We're looking forward to the opportunity to welcome you back the next time your travels bring you into our area.

2/10 Terrible

Heather

Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Thank you for choosing Sleep Inn, Nampa Idaho. We are sorry to see that our hospitality service was less than perfect during your stay. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. Your feedback is valuable to us and will be discussed with our leadership team as we continue enhancing our guests' experience. We're looking forward to the opportunity to welcome you back.

6/10 Okay

eric

Business traveller
very basic hotel, cheap decor, somewhat nosier than other hotels. Good price, but not quite worth it in my opinion.
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Eric,We appreciate your feedback. We understand that our guests have a choice where to stay and appreciate you choosing to stay with us. I am happy to see that you found our pricing good. We are working on upgrading our hotel and hope that you will give us another chance and come see all the great changes were are making.Thank you

8/10 Good

Lynn, Silverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Lynn.Thank you for your great 4 out of 5 review of the Sleep Inn, Nampa Idaho. We are pleased that you choose to stay with us during you travels and hope to see you again.Thank you

10/10 Excellent

kamaljit

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
KamaljitThank you for the amazing 5 out of 5 response regarding your recent stay at the Sleep Inn, Nampa Idaho. We are please to see you enjoyed our hospitality. Thank you

8/10 Good

Piyaporn

Travelled with family
Liked: Amenities
Friendly staff but not good location if you have to take freeway it’s hard when you leave from hotel . We stayed 3 nights but no one come to clean the room
Stayed 3 nights in Oct 2023
Response from Amanda Warner, General Manager on 11 Oct 2023
Hi Piyaporn,Thank you for sharing your feedback about your recent stay. We appreciate your honest comments and understand the frustration of the location of the freeway. I am sorry about the issues you encountered with having service to your room. I understand and regret any inconvenience caused. We will address this matter with our housekeeping team to ensure better service. Your feedback is valuable to us, and we will use it to make the necessary improvements to provide a more satisfactory experience for our guests.

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was super small compared to the same priced room at a different Sleep Inn. The carpet in the hallway was coming up in a few places. The hot tub was working so that was a plus. Also Breakfast was 6-9am, super early for those of us that are there for a break/vacation. All around, it was a place to lay our head, nothing fancy.
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 12 Oct 2023
Allison,Thank you for sharing your thoughts on your recent stay with us at Sleep Inn, Nampa Idaho. I was happy to see that the hot tub was an added value for you. We sincerely apologize that your experience fell short of your expectations and I want to share that we are upgrading our public area carpeting this month. We understand the importance of a comfortable and serene environment for our guests. Please know that your feedback is valuable to us. We are committed to improving our accommodations and breakfast offerings, and your insights will aid us in addressing these issues for future guests.

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Chris,WOW! Thank you so much for your 5 out of 5 review of the Sleep Inn, Nampa Idaho. We appreciate that you felt our efforts to provide excellent guest service are worthy of such a great review. We do hope to see you again the next time your travels bring you into our area.Thank you

10/10 Excellent

Mary C

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for dog travel. Nice staff.
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Mary C,We are very pleased to see that you found our hospitality great and accommodating for you as well as for your pet. Thank you for the awesome 5 out of 5 response.

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-thought out for guests - tea, coffee, water bars in the lobby; clean breakfast area, with good variety of food; (I wish they had recycling). Comfortable bed; Helpful desk staff.
Stayed 2 nights in Sep 2023
Response from Amanda Warner, General Manager on 12 Oct 2023
Thank you for joining us at Sleep Inn, Nampa, Idaho! We are thrilled to hear that you enjoyed the amazing amenities and had a great night sleep in our welcoming beds. We strive to provide each of our guests with clean accommodations and a welcoming smile. It makes us happy that this was reflected in your stay. We look forward to being your hospitality host the next time your travels bring you into Nampa, Idaho.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Clean and neat. A stain on the comforter left us unimpressed. Plenty of towels and personal care items. It was a little noisy right next to the freeway but it was also super convenient. We had to wait quite a while for the desk clerk to check in. She was less than friendly—maybe even a bit annoyed. The morning crew was awesome and the breakfast outstanding.
Stayed 1 night in Sep 2023
Response from Amanda Warner, General Manager on 26 Sept 2023
Gary,I want to thank you for taking the time to respond to our survey regarding your recent stay with Sleep Inn, Nampa, Idaho. I want to personally apologize for your experience checking in with us. I take all of our guest comments to heart and will be doing more training with my staff, to ensure all of our guests leave feeling impressed with the services provided. I do hope we will see you again and give us another opportunity to give you award winning hospitality services.

6/10 Okay

Sherri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
If your a road warrior and only need place to sleep, this is it. The carpet needs to be changed out, it was dirty. Our sink had something left in when we checked into our room. I would not stayed here alone.
Stayed 1 night in Sep 2023
Response from Amanda Warner, General Manager on 20 Sept 2023
Thank you for taking the time to share this with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the carpeting and the sink in your room. We are in the process of upgrading all of our public area carpeting, starting in October. Your safety and experience while you are visiting us is our number 1 priority. It is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of pet friendly room
Smell of pet friendly room was not alright or odorized and could have been, it smelled like wet dog. It is to be expected, although the smell of lysol or febreeze would have been welcomed as well!!
Stayed 2 nights in Sep 2023
Response from Amanda Warner, General Manager on 18 Sept 2023
Dear Guest,Thank you for your 6 out of 10 review. I will share your comment with my housekeeping staff, and make sure that we are cleaning and deodorizing our rooms properly. I appreciate your feed back and hope to see you again.Thank you,

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Sep 2023
Response from Amanda Warner, General Manager on 18 Sept 2023
Wow! What a great 5 out of 5 response. I am pleased to see that you found us to be a very nice place, and look forward to being your host again the next time you are in Nampa, Idaho.Thank you,