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Reviews of Sleep Inn Boone University Area

2.5 out of 5
Sleep Inn Boone University Area
163 Highway 105 Extension, Boone, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1004 reviews" "
Rating 8 - Good. 339 out of 1004 reviews" "
Rating 6 - Okay. 79 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place to stay.
Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 7 Aug 2023
Dear Rodney,Thank you for responding to this review. We are so happy that you enjoyed your stay and found your accommodations to meet your needs.We hope you will choose to stay with us again on any return trips to the area.Sincerely,

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great room, good location with excellent restaurants nearby. Clean and well maintained property. Courteous, pleasant staff made the stay enjoyable.
Stayed 1 night in Jul 2023
Response from Linda Hartley, Front Desk on 3 Aug 2023
Dear Dave,Thank you for responding to this review. We will share it with our staff as they work very hard to provide an excellent stay for our guest.We hope you will stay with us again on any return trips to the area.Sincerely,

6/10 Okay

LaKesha

Travelled with family
Disliked: Staff & service, amenities
This is a perfectly fine hotel. It’s not great, but it’s not bad. It’s older and feels that way. But it’s clean and quiet and close to everything in Boone. The employee at the front desk seemed to hate her job and I actively avoided her, not that she made any effort to seem approachable or remotely welcoming. The breakfast is not good but, again, not bad. I chose to eat offsite because there were no options for my dietary needs. Overall, it’s fine. I would stay again but probably not for a long period of time. For a night, on a weekday, it was fine.
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 3 Aug 2023
Dear LaKesha,Thank you for responding to this review. We will share your concerns with the appropriate departments. We use the reviews to help guide us in our operations.We hope you will give us the opportunity to redeem ourselves on any return trips to the area.Sincerely,

10/10 Excellent

BRENT

Stayed 1 night in Jul 2023
Response from Linda Hartley, Gen. Mgr. on 6 Sept 2023
Dear Brent,Thank you for the great assessment of our property. Our staff works very hard to provide an excellent stay for each guest. We will share this review with our team.We hope to see you again on any return trips to the area.Sincerely,

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 31 Jul 2023
Dear Angela,Thank you for responding to this review. We are excited that you enjoyed your stay and will share this review with our staff.We would love to host you again on any return trips to the area.Sincerely,

8/10 Good

Tina

Travelled with family
Liked: Amenities, property conditions & facilities
Comfort
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 28 Jul 2023
Dear Tina,Thank you for responding to this review. We are happy to see that you enjoyed your stay. We hope we can host you again on any return trips to the area.Sincerely,

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room and property. Good value.
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 28 Jul 2023
Dear George,Thank you for your kind review. We will share this with our staff hoping it will provide them much encouragement. We hope you will return and stay with us again.Sincerely,

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 28 Jul 2023
Dear Brooks,Thank you for the great rating. We are very happy that you enjoyed your stay and we were able to meet your expectations. We will share this with our team as they work very hard to provide an excellent stay for our guest.We hope you will choose to stay with us again on any return trips to the area.Sincerely,

8/10 Good

Loretta

Liked: Staff & service, property conditions & facilities
Overall, it was a decent property. The bed and linens were clean and comfortable. The room overall could have been cleaner. Found food on the carpet from previous occupant. The room was quiet though. Had been concerned with proximity to the ice machine but didn't hear it more than once. Wall insulation is pretty good, didn't hear neighbors much. Location is accessible by car but not walkable once there. Still had to drive for eating locations, not a lot of great restaurants nearby. Would stay again if passing through for a night but would likely look for better location if staying in Boone longer. Outside landscaping was pretty.
Stayed 3 nights in Jul 2023
Response from Linda H., Front Desk on 25 Jul 2023
Dear Loretta, Thank you for responding to this review. We will share your thoughts with the appropriate department for review as we use them to guide us in our operations.We hope you will stay with us on any return trips to the area and allow us to redeem ourselves in the areas of your concerns.Sincerely,

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a small issue with the A/C unit, the front desk moved us to a new room immediately. The quick response was wonderful.
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 25 Jul 2023
Dear Renee,Thank you for your feedback. We are happy that our team worked quickly to resolve your concerns. We will share this with our team as they work very hard to provide a great stay for our guest.We would love to welcome you back on any return trips to the area.Sincerely,

8/10 Good

Brenda

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 26 Jul 2023
Dear Brenda,Thank you for responding to this review. We use them as a guide for all our operations. We are happy that you enjoyed your stay and hope you will choose to stay with us on any return trips to the area.Sincerely,

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 23 Jul 2023
Dear Kenneth, Thank you for the nice review. We will share it with our team in hopes that it will provide them much encouragement. We hope to host you again on any return trips to the area.Sincerely,

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really had a great expierence with Sleep Inn, their manager Linda was very amazing and she was very patient with me and my family. When we arrived originally they took us out of the system, however they allowed us to sleep in the room we chose and pay the next day after services were fixed, this is an absolute amazing community! This will be our vacation place moving forward when we arrive to NC.
Stayed 1 night in Jul 2023
Response from Lisa Le, Manager on 22 Jul 2023
Thank you for responding to this review. We appreciate your great comments and will share with our staff. We hope to be able to host you again on any return trips to the area.

10/10 Excellent

Christa

Stayed 1 night in Jul 2023
Response from Linda Hartley on 19 Jul 2023
Dear Christa,Thank you for the amazing assessment of our hotel and amenities. Our team works very hard to provide the best for our guest. We hope you will choose to stay with us again.Sincerely,

10/10 Excellent

William, Roanoke

Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 7 Aug 2023
Dear William,Thank you for responding to this review. We will share the great score with our team in hopes that it will provide them much encouragement.We would love to host you again on any return trips to the area.Sincerely,

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 18 Jul 2023
Dear Suzanne,We appreciate your kind score for your stay at our hotel. We are very happy to see that you enjoyed your stay. We will share this with our team as they work very hard to provide the best for our guest. We hope to welcome you back as our guest.Sincerely,

8/10 Good

violeta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly staff
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 15 Jul 2023
Dear Violeta,Thank you for your nice words. We will share this with our staff as they work very hard to provide the best for each guest. We hope to be able to host you again on any return trips to the area.Sincerely,

8/10 Good

Belinda

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 14 Jul 2023
Dear Belinda,Thank you for responding to our review. Your feedback is very important to us. We hope we will get the opportunity to host you again on any return trips to the area.Sincerely,

8/10 Good

Maryann

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 14 Jul 2023
Dear Maryann,Thank you for responding to this review. We are happy to see that you enjoyed your stay. Our staff works very hard to provide a great stay for our guest.We hope you will choose to stay with us on any return trips to the area.Sincerely,

4/10 Poor

Therman

Disliked: Cleanliness, property conditions & facilities, room comfort
The room had no towels when we got there. Housekeeping came up and supplied them. The room had an order that smelt like dogs had been there. The tub in the bath room made a crackling noise when you moved around while taking a shower. I finally left early on the last night of our stay. Couldn’t take another night of the smell. There were also a lot of noise of someone (child) running around. Hope others didn’t experience this. H.Griffin
Stayed 3 nights in Jun 2023
Response from Linda H., Front Desk on 11 Jul 2023
Dear Mr. Therman,Thank you for responding to this review. We apologize for your room condition as this is not the norm for us. We also apologize for the noise levels as our hotel does have quiet hours which upon notification we immediately address. We will share your concerns with the appropriate department for review.We do hope you will give us an opportunity to redeem ourselves on any return trips to the area.Sincerely,

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
It was as ecpected
Stayed 1 night in Jul 2023
Response from Management on 10 Jul 2023
Thank you for the great review! We are so glad that you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking spaces were too close together. We had no space to get into the car. The ability to enter and exit the parking lot was not easy. Everything else was fantastic.
Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 10 Jul 2023
Dear Deborah,Thank you for responding to this review. We are happy to see that you enjoyed your stay overall. We do apologize for the parking as at times it does get tight.We hope to be able to host you again on any return trips to the area.Sincerely,

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 10 Jul 2023
Dear Eric,Thank you for responding to this review. We use them to guide us in all our operations. We will be sharing this with our staff as they work very hard to provide an excellent stay for our guests.We would love to welcome you back as our guest on any return trips to the area.Sincerely,

2/10 Terrible

William

Travelled with group
Disliked: Cleanliness
There was mold on the white curtain above the AC
Stayed 3 nights in Jul 2023
Response from Linda H., Front Desk on 10 Jul 2023
Dear William,Thank you for responding to this review. As our guest your feedback is very important to us. We will share your concerns with the appropriate department for immediate action.We hope that you would allow us to redeem ourselves on any return trips to the area.Sincerely,

10/10 Excellent

Janardhana

Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 26 Jul 2023
Dear Janardhana,Thank you for your kind review. We will share this with our staff in hopes that it provides them much encouragement. We hope to see you again.Sincerely,

10/10 Excellent

Dinakar

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great and comfortable stay.
Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 5 Jul 2023
Dear Dinakar,Thank you for responding to this review and your kind words. We will share this with our staff as they work very hard to provide an excellent stay for our guest.We hope to host you again on any return trips to the area.Sincerely,

8/10 Good

Kanan

Stayed 2 nights in Jul 2023
Response from Linda H., Front Desk on 25 Jul 2023
Dear Kanan,Thank you for responding to this review. Your insight is invaluable to us and we use the reviews to guide us in our operations.We hope that you will choose to stay with us again.Sincerely,

8/10 Good

Rituparna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 5 Jul 2023
Dear Rituparna,Thank you so much for responding to this review. We use them to guide us in all operations as your opinion is important to us.We hope you choose to stay with us again on any return trips to the area.Sincerely,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean, the air conditioner and refrigerator worked, the front desk staff we're exceedingly friendly and were able to offer restaurant suggestions. I would definitely stay here again. Having said that, this hotel hits two of my biggest pet peeves. The shower head was a great height for someone who is tall, but the toilet seat is too low to the ground. If you're tall or have knee issues, get ready. Also, I wish this hotel would invest in some really good luggage carts. They utilize those cheap wedge ones, the ones where you can fit one carry-on piece of luggage and then it's a balancing act from then on. I hate those things with a passion and it made it difficult to get in and out with all my stuff. Again, those are just pet peeves and I would definitely stay here again. I would really love to stay here again if the hotel got better luggage carts! It was nice also to have coffee and hot water available 24/7, but at times the containers were lukewarm. I really did enjoy my stay!
Stayed 1 night in Jul 2023
Response from Linda H., Front Desk on 4 Jul 2023
Dear Michael,Thank you for responding to this review. We are happy that you found our staff to be helpful. We will share this with them as they work very hard to provide an excellent stay for our guest.We will share your concerns with your accommodations with the appropriate department for review. Hosting you has been our pleasure and we would love to welcome you back as our guest on any return trips to the area.Sincerely,

4/10 Poor

Kelly

Travelled with family
Disliked: Room comfort
Unhappy
Not a good stay. No plug for bathtub and no one could help us find one that fit. Sheets were not clean and hair all in bathroom.
Stayed 2 nights in Jun 2023
Response from Linda H, Front Desk on 3 Jul 2023
Dear Kelly,Thank you for responding to this review. On behalf of our team we apologize for not being able to meet and exceed your expectations. Your concerns will be shared with the appropriate departments for immediate action.We hope that you will give us the opportunity to redeem ourselves as we strive to ensure our guest have an excellent stay.Sincerely,

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place when visiting my Mountaineer!
Staff was very welcoming and helpful while we were there for my daughter's orientation at App State. Great location too!
Stayed 1 night in Jun 2023
Response from VB on 2 Jul 2023
Dear Susan,Thank you for responding to this review. We enjoyed hosting you and appreciate your nice comments. We will share them with our staff as they work very hard to provide a great stay for each guest. We hope to host you again on any return trips to the area.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very nice for the modest price. Also really convenient for the Horn in the West production, which we came to Boone to see. Super clean and comfortable.
Stayed 1 night in Jun 2023
Response from Front Desk on 30 Jun 2023
Dear Amy,Thank you for responding to this review. We enjoyed hosting you and appreciate your nice comments. We will share them with our staff as they work very hard to provide a great stay for each guest.We hope to host you again on any return trips to the area.Sincerely,

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 28 Jun 2023
Michele,Thank you for responding to this review and your kind score. We will share this with our staff in hopes that it will provide them much encouragement.We hope to host you again on any return trips to the area.Sincerely,

8/10 Good

Robert

Stayed 2 nights in Jun 2023
Response from Linda H., Front Desk on 16 Jul 2023
Dear Roberta,Thank you for the nice review. We are glad that you enjoyed your stay and will share it with our staff. We would love to welcome you back as our guest on any return trips to the area.Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Linda H., Front Desk on 27 Jun 2023
Thank you for responding to this review. We use the reviews to guide us in all our operations. We hope you will choose to stay with us on any return trips to the Sincerely,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good roomew
Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 25 Jun 2023
Dear Jacob,Thank you for responding to this review. We are very happy to see that you enjoyed your stay with us. We will share this with our staff as they work hard to provide the best for each guest.We hope to host you again on any return trips to the area.Sincerely,

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and was close to our destination.
Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 24 Jun 2023
Dear Martha,Thank you for responding to this review. Your comments will be shared with our staff in hopes that it will provide them much encouragement.We are happy that you enjoyed your stay with us. We would love to host you again on any return trips to the area.Sincerely,

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2023
Response from Linda H. Front Desk on 22 Jun 2023
Dear Jocelyn,Thank you for your nice comments and we are happy you enjoyed your stay. We would love to host you again on any return trips to the area.Sincerely,

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Hotel was comfortable until the roof started leaking from all the rain into our room.
Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 22 Jun 2023
Dear James,Thank you for responding to this review. We appreciate you bringing the leak to our attention as we are having the concern addressed. We apologize that this occurred and we hope you will give us an opportunity to properly host you in the future.Sincerely,

8/10 Good

Michelle

Stayed 2 nights in Jun 2023
Response from Linda H., Front Desk on 22 Jun 2023
Thank you for responding to this review. We use the reviews to guide us in all our operations as your opinion is important to us. We hope you will return as our guest on any trips to our area.Sincerely,

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff, decent breakfast
Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 20 Jun 2023
Dear Sarah,Thank you for responding to this review. We will share your comments with our staff as they work very hard to provide an excellent stay for each guest.We hope you will choose to stay with us again on any return trips to the area.Sincerely,

4/10 Poor

April

Business traveller
Disliked: Room comfort
Bring a fan or noise machine
No fan in the room or bathroom. No fan to turn on for air circulation just the air conditioner that didn’t stay on. Thin walls. Too much noise. We paid for 2 nights but left after one. I’m surprised you would send so many notices to rate it since I paid for 2 days and left after one.
Stayed 2 nights in Jun 2023
Response from Linda H., Front Desk on 20 Jun 2023
Dear April,Thank you for responding to this review. We use them to guide us in our operations as your concerns are important to us. We will share this with the appropriate department for review.We do hope you will allow us an opportunity to redeem ourselves on any return trips to the area.Sincerely,

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Jun 2023
Response from Vivian B on 17 Jun 2023
Dear Cathy, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.

8/10 Good

Lisa

Stayed 1 night in Jun 2023
Response from Linda H., Front Desk on 7 Jul 2023
Dear Lisa,Thank you for responding to this review. We use them to guide us in all our operations. We are glad to see that you enjoyed your stay.We hope to host you again on any return trips to the area.Sincerely,

10/10 Excellent

SARA J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings and nice rooms
Stayed 1 night in Jun 2023
Response from Vivian B on 16 Jun 2023
Dear Sara, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.

8/10 Good

Gerald

Stayed 2 nights in Jun 2023
Response from Vivian B on 15 Jun 2023
Dear Gerald, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.

8/10 Good

Kyle

Stayed 3 nights in Jun 2023
Response from Linda H., Front Desk on 4 Jul 2023
Dear Kyle,Thank you for responding to this review. We are happy to see that you enjoyed your stay. We would love to welcome you back as our guest on any return trips to the area.Sincerely,

10/10 Excellent

Doug

Stayed 1 night in Jun 2023
Response from Vivian B on 15 Jun 2023
Dear Doug, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.

10/10 Excellent

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and quiet. Just what we needed to get a good night's rest.
Stayed 1 night in Jun 2023
Response from Vivian B on 13 Jun 2023
Dear Stephanie, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.

10/10 Excellent

don

Stayed 1 night in Jun 2023
Response from Vivian B on 13 Jun 2023
Dear Don, Thank you for responding to this review. We are so happy to see that you enjoyed your stay. We will share your comments with our staff as they work very hard to provide the best for our guest. We hope we will get the opportunity to host you on any return trips to the area.