Lobby

Reviews of Quality Inn

2.5 out of 5
Quality Inn
3794 Nashville Road, Franklin, KY

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 346 reviews" "
Rating 8 - Good. 137 out of 346 reviews" "
Rating 6 - Okay. 67 out of 346 reviews" "
Rating 4 - Poor. 43 out of 346 reviews" "
Rating 2 - Terrible. 29 out of 346 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from interstate, clean property and very helpful staff
Stayed 1 night in Mar 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Property conditions & facilities
The property is convenient for restaurants an shopping. But the smell wasn't pleasant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thangaraj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good and reception was nice
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Dec 2023

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Good price
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality inn stay was fine with no issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got here at 9 pm on a Wednesday night. Hotel not crowded at all. I drove around the hotel and counted fewer than ten vehicles. Clerk assigns me a room at the front of hotel near a busy noisy road. I wish he had been more conscientious. I turned on music and can still hear the roar of traffic outside. Other than that, the hotel is fine. I would recommend you request a room in the back of the hotel. Defintely avoid the lower 100s. My room is #100.
Stayed 1 night in Dec 2023

6/10 Okay

Julia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and clean
The room was nice. Shower vacillated to scalding hot and ice cold while showering. Continental breakfast was blah.
Stayed 1 night in Dec 2023

6/10 Okay

Terry

Travelled with group
Disliked: Staff & service, amenities
The breakfast buffet was not very good. Not much to offer.
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
Comfortable bed with clean sheets. Price good but very old and out dated.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong enjoyed my stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One to remember
The hotel room was equipted with all amenities! Very few hotel rooms have it all. We were very satisfied. We will return and highly recommend this visit. breakfast was satisfying.
Stayed 1 night in Nov 2023

8/10 Good

Mia, Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

6/10 Okay

Mike

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice room shower was great,
Stayed 1 night in Sep 2023

6/10 Okay

Jimmy

Travelled with family
Disliked: Amenities
Bathroom too small. Door rubbed on toilet when yuou closed the door.
Stayed 1 night in Sep 2023

8/10 Good

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jessica

Liked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, room comfort
Nice people
No pool at all that was an issue for us and room has an mildew oder when AC was running it got worse ended up s shutting it off. But it was clean and the owners were very friendly and helpful. Breakfast was available and fresh. Overall for the price you can’t really complain.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
The room was very clean and the only problem was the commode was loose from the floor. Rocked around a bit.
Stayed 1 night in Jun 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Evany, Orlando

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied!! Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

marian

Disliked: Staff & service
Goodbay
Stayed 2 nights in May 2023

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location, Easy Check In, Friendly Staff
Stayed 3 nights in May 2023

8/10 Good

John

Liked: Property conditions & facilities, room comfort
It was good, the staff was great and friendly. The place is very clean and close to a lot of restaurants.
Stayed 1 night in May 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Rhonda

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was located on the outside facing the highway and it was very noisy making it hard to sleep 😢. Good location and close to several things. Good for a one night stay only
Stayed 1 night in Apr 2023

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and they had small breakfast.
Stayed 1 night in Apr 2023

2/10 Terrible

Perry

Stayed 1 night in Apr 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the excellent price from Travelocity!! I had never used your booking before and it was so convenient. My bill was exactly the quote you gave me and I love that. Will be calling you back in 2 weeks. Thank you!❤
Stayed 1 night in Apr 2023

8/10 Good

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Matthew

Stayed 1 night in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Sam

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was given a room at the very back and it reeked of cigarette although it was supposed to be non-smoking. We we given another room that was ok but noise level outside was bad
Stayed 1 night in Mar 2023

6/10 Okay

MU

Stayed 1 night in Jan 2023

8/10 Good

Randall

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Convenient location. Nice people.

4/10 Poor

Sheila

Disliked: Room comfort
Cant believe this was quality inn disappoints name
The bed so hard felt like i was sleeping on a box spring no mattress. Breakfast was litte debbie oatmeal cream cookie waffle cereal yogurt mini mini sausages sandwich taste nasty.
Stayed 1 night in Dec 2022

6/10 Okay

Tommy

Stayed 1 night in Dec 2022

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

james

Stayed 1 night in Nov 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Riley, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast "buffet" consisted of mini danishes, yogurt and cold cereal - oh and mni waffles. Basically a regular continental breakfast anywhere else. Nothing special.
Stayed 1 night in Nov 2022

2/10 Terrible

Hope

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
I reserved a smoking room and did not get what i reserved, we were asked to smoke outside which we did. The hotel needs an upgrade. Cleanliness was fair, the website a little deceiving. This area needs cab service or uber services.
Stayed 1 night in Oct 2022

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Price to high for the quality of the room
Stayed 1 night in Sep 2022