Suite, 1 Queen Bed, Microwave

Reviews of Super 8 by Wyndham Bowling Green North

2 out of 5
Super 8 by Wyndham Bowling Green North
110 Willamette Lane, Interstate 65, Exit 28, Bowling Green, KY

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 893 reviews" "
Rating 8 - Good. 279 out of 893 reviews" "
Rating 6 - Okay. 172 out of 893 reviews" "
Rating 4 - Poor. 97 out of 893 reviews" "
Rating 2 - Terrible. 83 out of 893 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Yuniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us.

2/10 Terrible

Jerome

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The place needs a serious makeover. First, the positives: affordable, staff was friendly, and the breakfast was good. Now the bad stuff: It was impossible to turn the shower off so it wouldn't drip. That's got to be costing a lot of money. Worst valve selection ever. The paint on the toilet seat was mostly gone-replace the seat! The drywall was destroyed next to the tub, probably water damage but why not repair it? The curtain and bedspreads were right out of the 70s. The thermostat wasn't working right. I set it to 67 degrees and it just kept being 70 degrees. Then I went to sleep, woke up to a room that was 64 degrees and freezing despite the thermostat saying 67. When I tried to turn it off, nothing happened. Kept running. I got a bug-free room which was good enough, but I'll never stay there again.
Stayed 2 nights in Mar 2024
Response from Dharmesh on 27 Mar 2024
Dear Jerome Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Bowling Green North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our hotel didn't pleased you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was nasty. The ceiling had water leaks. The walls had scratches and dents all over them. Awful place honestly
Stayed 2 nights in Mar 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice for the price
Stayed 1 night in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Janice

Friendly staff & easy check in
Stayed 1 night in Feb 2024
Response from management team on 6 Feb 2024
Thank you for staying with us.

6/10 Okay

Leo

Disliked: Amenities, property conditions & facilities
The property is old and tired. it is clean but the pool and hot tub were out of order due to insurance issues
Stayed 1 night in Jan 2024
Response from Management Team on 30 Jan 2024
Thank you for staying with us. I am sorry that the pool and hot tub were not in service during your stay.

4/10 Poor

yvonne, scottsdale

Disliked: Cleanliness, staff & service, property conditions & facilities
carpet in room absolutely filthy
Stayed 3 nights in Jan 2024
Response from Reservations team on 30 Jan 2024
I am sorry to hear this. The appropriate manager will be advised,

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management Team on 30 Jan 2024
Thank you for staying with us.

4/10 Poor

Kenneth

Stayed 1 night in Dec 2023
Response from DGray on 4 Jan 2024
Thank you for staying with us. If you have any questions or concerns regarding your stay, please feel free to call the hotel directly. Thank you.

6/10 Okay

Dylan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but dated hotel very close to corvette museum!
Response from DGray on 4 Jan 2024
Thank you for taking the time to leave us a review. We appreciate your business and your feedback.

8/10 Good

Christopher, Wesson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have gave them 5 stars on everything but the heated pool and especially Hot Tub wasn’t working so if your looking for a Hot Tub call before paying and staying
Response from DGray on 28 Nov 2023
Thanks for staying with us Christopher. We are working to get the pool open as soon as we can! We hope to see you again soon, Happy Holidays to you and your family.

6/10 Okay

Mandy

Liked: Cleanliness, staff & service
Friendly staff, decent continental breakfast , but needs some improvements. This location is convenient to Mammoth Cave National Park and surrounding caves.
Stayed 1 night in Nov 2023
Response from DGray on 28 Nov 2023
Thank you for your kind words Manday. I will forward your suggestions for improvements to the appropriate team. We hope to see you again in the future. Happy Holidays!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Nov 2023
Response from D.Gray on 1 Dec 2023
Thank you for taking the time to leave us a review. We hope you enjoyed your stay. Happy Holidays to you and your family, we hope to see you again soon!

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Response from DGray on 28 Nov 2023
Thank you for staying with us Christopher. If you would to offer us some feedback, feel free to contact the hotel directly. Happy Holidays to you and your family!

2/10 Terrible

james

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disbelief
We got there and the young lady behind counter told us she upgraded our rooms if that was a upgrade i would like to seen the room we were getting for what we paid for our room $100.00 anight should have been better. Remote for tv wouldnt work they came up and couldnt get it to work tv would shut off like it was on a timer. Bathroom was just remodeled and plumbers putty was still in shower not cleaned up silicone was on shower door not cleaned off
Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Hello James. We apologize for the problems that you encountered doing your stay. I will pass this information along to our maintenance team and see to it the issues are taken care of. Have a great rest of your week and Happy Thanksgiving.

6/10 Okay

Julia

Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Hi Julia. Thank you for taking the time to leave us a review. We hope to see you again in the near future. Happy Holidays to you and your family.

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Just over all good experience
Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Thank you for taking the time to leave us a review. We appreciate your kind words and we hope to see you again soon!

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Corvette plant & Museum
Very comfortable, quiet and clean.
Stayed 1 night in Nov 2023
Response from DGray on 17 Nov 2023
Hi Phil,Thank you for your kind words, we are thrilled that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Thomas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from D.Gray on 6 Nov 2023
Hi Thomas,Thank you for your kind words and thank you for staying with us. Have a safe week and we hope to see you again soon!

8/10 Good

LUSOMBO

Stayed 1 night in Nov 2023
Response from DGray on 28 Nov 2023
Thank you for staying with us. We hope we enjoyed you enjoyed you stay and we hope to see you again soon.

10/10 Excellent

Natosha

Liked: Cleanliness, amenities
I will definitely stay here again the experience was wonderful.
Stayed 3 nights in Oct 2023
Response from DGray on 31 Oct 2023
Hi Natosha,Thank you for staying with us and thank you for your kinds words. We really appreciate it, and we hope to see you again soon!

4/10 Poor

Valerie

Travelled with family
Disliked: Property conditions & facilities
The air conditioner worked but sounded like an airplane. Breakfast was weak.
Stayed 1 night in Oct 2023
Response from DGray on 31 Oct 2023
Hi Valerie,Thank you for staying with us, we apologize for the noise from the a/c. I will send this over to our maintenance team. We will also work hard to improve on our breakfast, and we are sorry that we failed to meet your expectations. We hope that this doesn't deter you from staying with us in the future.

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from DGray on 23 Oct 2023
Hi Brittney,Thank you for staying with us! We're glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corvette museum
Pleasantly surprised after our stay in Vincennes Indiana the night before. Friendly staff, clean room. Slightly dated but well kept. There was a clunk when the elevator went up and down, otherwise no issues at all.
Stayed 2 nights in Oct 2023
Response from DGray on 23 Oct 2023
Hi Tim,We're so glad that you enjoyed your stay. Thanks for letting us know about the elevator, I will send this over to the appropriate team. Also, thank you for your kind words concerning the room and our friendly staff. We hope you have a great week and we hope to see you again soon.

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from DGray on 23 Oct 2023
Hi Walter,Thank you for staying with us! We're glad that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Richard

Stayed 1 night in Oct 2023
Response from DGray on 17 Nov 2023
Hi Richard,Thank you for staying with us. We hope you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

LISA, Lebanon Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & out! Breakfast is good, rooms are clean!
Stayed 1 night in Oct 2023
Response from DGray on 17 Oct 2023
Hi Lisa,Thank you for your comments! We're glad that you came to stay with us, and we hope to see you again in the future.

10/10 Excellent

Steven

It was great and the price was right
Stayed 1 night in Oct 2023
Response from DGray on 17 Oct 2023
Hi Steven,Thank you for your comments and for staying with us! We hope you had an enjoyable trip and we hope to see you again soon!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corvette Museum
One night stay in our East Coast trip. Close to Corvette Museum.
Stayed 1 night in Oct 2023
Response from DGray on 17 Oct 2023
Hello Kim,Thank you for staying we us, we really appreciate your business. Have a safe trip and we hope to see you again on the next one!

6/10 Okay

Allyn

Liked: Cleanliness, property conditions & facilities, room comfort
Eh had to pay 68 dollars more than booking once I got there even though I paid booking in full when I made it. Other than that it was fine it was a place to sleep nothing fancy.
Stayed 1 night in Oct 2023
Response from DGray on 17 Oct 2023
Hi Ally,I'm sorry that this happened to you, it sounds like you may have had an authorization for incidentals that will fall off of your account in 3-5 business days. If you have any further questions in regard to this, please feel free to call the hotel directly so that we can get this issue resolved. Thank you!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night. Very nice room for the price.
Stayed 1 night in Oct 2023
Response from DGray on 11 Oct 2023
Hi Scott,Thank you for your staying with us at The Super 8. We appreciate your nice comments, and we hope to see you again soon!

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Cost effective. Decent breakfast. Room shows wear & tear.
Stayed 1 night in Sep 2023
Response from DGray on 10 Oct 2023
Hi Gary,Thank you for your review and thank you for staying with us. We appreciate your feedback. We are in the process of renovating our rooms so hopefully you can stop back by and see us again in the near future!

10/10 Excellent

Ethan

Stayed 1 night in Oct 2023
Response from DGray on 23 Oct 2023
Hi Ethan,Thank you for staying with us! We're glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the parking lot was blocked off. Very hard to maneuver around.
Stayed 1 night in Sep 2023
Response from DGray on 28 Sept 2023
Hi David,Thank you for staying with us. We are in the process of making some improvements to our property. We were having the parking lot sealed and striped that day and we were instructed to block it off for 48 hours afterwards. The left side of the parking lot was open. We apologize for the inconvenience this may have caused and we look forward to having you stay with us in the future!

8/10 Good

Kenneth

Stayed 3 nights in Sep 2023
Response from DGray on 10 Oct 2023
Hi Kenneth,We appreciate you staying with us at The Super 8 and we hope to see you again some time soon!

10/10 Excellent

Hope

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 2 nights in Sep 2023
Response from DGray on 28 Sept 2023
Thank you for staying we us! We are happy to see that you enjoyed your stay, and we hope to see you again in the near future!

4/10 Poor

Jenny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fire alarm went off at 7am TV was not straight on wall and not really secured, pool and hot tub closed by health department. Bed was very uncomfortable.
Stayed 2 nights in Sep 2023
Response from DGray on 17 Oct 2023
Hi Jenny,Thanks for your comments, I will get the maintenance issues over to the appropriate team. We are also working hard to get the pool reopened soon. Thank you for staying with us!

4/10 Poor

Brandon

Stayed 1 night in Sep 2023
Response from DGray on 17 Oct 2023
Hi Brandon, Thank you for you staying with us. If you had any questions or issues with your stay, feel free to contact the hotel directly. Thank you!

6/10 Okay

Dan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
news update
Stayed 3 nights in Sep 2023
Response from DGray on 17 Oct 2023
Hi Dan,Thank you for staying with us. We hope you enjoyed your stay and we hope to see you again in the future!

6/10 Okay

Jason

Liked: Staff & service
TV was hard to use.
Stayed 1 night in Sep 2023
Response from DGray on 22 Sept 2023
Hi Jason,Thanks for reaching out. We are in the process of changing all the TV's to new Samsung Smart TV's. I do understand how they can be difficult to navigate if you've never used one before and hopefully our front desk clerk assisted you with this, they would have been more than happy to help. Once again, thank you for letting us know about your stay and we hope to see you again soon.

6/10 Okay

Rob

Travelled with group
Liked: Cleanliness, staff & service
It is older and could use an update
Stayed 4 nights in Sep 2023
Response from DGray on 22 Sept 2023
Thanks for reaching out to us in regard to your stay. We are in the process of renovating our rooms and plan to continue this winter. We are excited about finishing up and we hope to see you again in the future.

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Kind of disappointing
Room door would not open or close properly. Had to use my shoulder to get the dorr opened and then slam it to get it to close. Bathroom door would not close properly as well. Room door had some kind of filler on the outside that looked like it was covering up a hole. Door was brown, filler was white and just slapped on. I would have thought that for $135 a night it would be alot better facility.
Stayed 1 night in Sep 2023
Response from DGray on 10 Oct 2023
Hi James,We are sorry to hear about your experience while staying with us. We just recently fixed the door so hopefully it will no longer be an issue. Thank you for your business and we hope this doesn't deter you from staying with us again in the future!

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff and plentiful pillows. The room was clean and neat with dark areas even with all lights on. The bathroom could not be ventilated; only a small fan when light was on and door auto closed. AC billowed curtains to endanger privacy. Not enough parking with trailers taking multiple spaces and parking space lines not being visible so 2 cars parked where 3 could have otherwise. Shaky elevator. Hallways seemed to have sections of soft sub-flooring. Towels were rough, yet absorbent. Mattress provided almost no cushion.
Stayed 1 night in Sep 2023
Response from DGray on 23 Oct 2023
Hi Donna,Thank you for your review and your friendly comments about the staff, and the cleanliness of the room. I am sorry to hear about the issues that you encountered during your stay, I will get them over to the appropriate team so that they are taken care of. Thank you for you stay and we hope to see you again soon.

4/10 Poor

Terry

Travelled with family
Disliked: Property conditions & facilities
Rant.
When i checked into the hotel the room didnt look anything like the pics. One kings sizes bed, no couch. Ehen inasked for a roll away bed for the kid. I was charged $25 dollors a night extra, swimming pool and hot tub was closed by the health department. And the last night i was there a nother guest opend ny room door at 4 am. No i didnt not go to the desk. The new check in realized that somone was in the room and was on his was back down to the front deck. Our room keys was deactivated as well. I will never stay at a super 8 again
Stayed 3 nights in Sep 2023
Response from DGray on 23 Oct 2023
Hi Terry,Thank you for your business. We apologize for the problems you encountered during your stay. I will look into these issues to prevent this sort of things from happening in the future. Thank you for staying with us and have a great week.

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The Front Desk Clerk was busy filling up the breakfast foods and wasn't very friendly at all and very rude to people trying to check out and leave.
Stayed 2 nights in Sep 2023
Response from DGray on 22 Sept 2023
Hi, Thanks for taking your time to let us know about your stay. We appreciate your feedback. We will discuss this with the desk clerk so that this isn't an issue in the future, it is important that our staff is welcoming and friendly, regardless of how busy they may be. Once again, thank you for reaching out to us.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The staff is very friendly and it was conveniently located to everything we wanted to do. It was quiet and clean. The room was dark and there were patched spots on the ceiling as well as dark spots that were brown.
Stayed 2 nights in Sep 2023
Response from DGray on 18 Sept 2023
Hello and thank you for your taking the time to leave us a review. We will forward the condition of the ceiling to maintenance to take care of.We appreciate your business, and we look forward to you staying with us in the future.

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from DGray on 31 Oct 2023
Hi Melanie,Thank you for staying with us. We would love to hear about the details of your stay, feel free to reach out to the hotel directly as we would appreciate the feedback.

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from DGray on 31 Oct 2023
Hi Jessica,Thank you for staying with us. We would love to hear about the details of your stay, feel free to reach out to the hotel directly as we would appreciate the feedback.