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Reviews of pentahotel Braunschweig

pentahotel Braunschweig
Auguststrasse 6-8, Braunschweig, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 607 reviews" "
Rating 8 - Good. 269 out of 607 reviews" "
Rating 6 - Okay. 68 out of 607 reviews" "
Rating 4 - Poor. 26 out of 607 reviews" "
Rating 2 - Terrible. 7 out of 607 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Anja on 13 Oct 2023
Sehr geehrter David,vielen Dank für Ihre tolle Bewertung!Wir freuen uns, dass Sie eine angenehme Zeit bei uns verbracht haben.Mit freundlichen Grüßen,Ihr Pentahotel-Team

10/10 Excellent

Vandel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Ilaria on 14 Aug 2023
Dear Vandel, we would like to thank you very much for the very good evaluation of your hotel stay. We were very pleased to read that you were fully satisfied with our services. The Pentahotel Braunschweig team is already looking forward to your next stay. Best regards and see you soon your Penta Team!

8/10 Good

HIU YEE ELSIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business trip stayover
Good choice for business trip, easily reach city center and train station.
Stayed 1 night in May 2023
Response from Ilaria on 5 Jun 2023
Dear HIU YEE ELSIE, we would like to thank you very much for the very good evaluation of your hotel stay. We were very pleased to read that you were fully satisfied with our services. The Pentahotel Braunschweig team is already looking forward to your next stay. Best regards and see you soon your Penta Team!

10/10 Excellent

Gregg Alan

Stayed 1 night in May 2023
Response from Anja on 2 Jun 2023
Dear Gregg,Thank you very much for your phantastic feedback.We are happy that you enjoyed your stay.With kind regards,Anja Peinert

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penta Braunschweig
Amazingly helpful staff, very spacious room and a fantastic breakfast
Stayed 2 nights in May 2023
Response from Anja on 31 May 2023
Dear Nick,Thank you very much for your phantastic feedback.We are really happy that you enjoyed your stay.With kind regards,Your Pentahotel Team

10/10 Excellent

N.M.

Stayed 1 night in May 2023
Response from Ilaria on 8 May 2023
Hallo N.M. vielen Dank für die sehr gute Bewertung Ihres Aufenthaltes. Es hat uns sehr gefreut, dass Sie bei uns zu Gast waren und freuen uns bereits heute auf ein baldiges Wiedersehen im Pentahotel Braunschweig. Beste Grüße und bis bald Ihr Penta Team!

10/10 Excellent

Jolanta, Pointe Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the old town and to the station!
Response from Ilaria on 12 Nov 2022
Dear Jolanta, we would like to thank you very much for the very good evaluation of your hotel stay. We were very pleased to read that you were fully satisfied with our services. The Pentahotel Braunschweig team is already looking forward to your next stay. Best regards and see you soon your Penta Team!

10/10 Excellent

Louise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked proximity to restaurants etc.
Stayed 1 night in Aug 2022
Response from Anja on 23 Aug 2022
Dear Loiuse,Thank you for your great review!We are pleased that you had a pleasant time with us at the Pentahotel.We are looking for your next stay with us.Your Pentahotel Team

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to shopping and dining in downtown Braunschweig. Very clean, comfortable rooms. Hotel staff was very nice and accommodating.
Stayed 1 night in Jul 2022
Response from info.braunschweig on 29 Jul 2022
Hi Kathryn, we would like to thank you very much for the very good evaluation of your hotel stay. We were very pleased to read that you were fully satisfied with our services. The Pentahotel Braunschweig team is already looking forward to your next stay. Best regards and see you soon your Penta Team!

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern
Stayed 1 night in Apr 2022
Response from Anja on 11 May 2022
Dear Julia, Thank you for your fantastic feedback! With kind regards, Your Pentahotel Team

10/10 Excellent

Pawel

Stayed 1 night in Apr 2022
Response from Anja on 11 May 2022
Dear Pawel, Thank you for your fantastic feedback! With kind regards, Your Pentahotel Team

8/10 Good

Saleem

Stayed 1 night in Feb 2022
Response from Anja on 11 Feb 2022
Sehr geehrter Saleem, vielen Dank, dass Sie sich Zeit genommen haben, ein Feedback zugeben! Wir freuen uns, dass Sie eine angenehme Zeit bei uns verbracht haben. Ihr Pentahotel Team

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative is, we had to pay for the parking
Stayed 1 night in Dec 2021
Response from info.braunschweig on 10 Jan 2022
Dear Monika, thank you very much for your rating on expedia. We are happy to read that you had enjoyed your stay. We hope to welcome you again in the near future. Best regards your Penta Team!

10/10 Excellent

Larisa

Stayed 1 night in Dec 2020
Response from Anja on 27 Dec 2020
Sehr geehrte Larisa, vielen Dank, dass Sie sich Zeit für eine Bewertung Ihres Aufenthaltes genommen haben. Wir freuen uns sehr, dass Sie eine angenehme Zeit bei uns verbracht haben. Mit freundlichen Grüßen, Anja Peinert

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019
Response from Rezeption on 13 Oct 2020
Sehr geehrter Gast, vielen Dank, das Sie sich die Zeit genommen haben um uns zu Bewerten. Pentastische Grüße, Ihr Pentahotel

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2020
Response from Anja on 21 Aug 2020
Sehr geehrte Michelle, vielen Dank für Ihre Bewertung des Aufenthaltes. Bitte lassen Sie uns doch wissen, wie wir unseren Service verbessern können. Ihr penta Hotel Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Good location, nice and clean, great for an overnight business trip
Stayed 1 night in Jul 2020
Response from Rezeption on 10 Jul 2020
Dear Mr. Anonymous, Thanks for your Feedback. Your Feedback is very Important for our Service. Best regards, Your Pentahotel Braunscchweig & Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020
Response from Anja on 19 Jun 2020
Sehr geehrter Gast, vielen Dank, dass Sie sich Zeit für eine Bewertung Ihres Aufenthaltes genommen haben. Wir freuen uns,Sie bei Ihrem nächsten Besuch in Braunschweig wieder bei uns im penta Hotel begrüßen zu dürfen. Ihr penta Hotel Team

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well situated,ample parking,friendly and attentive staff,good atmosphere,pool table in the bar area.Breakfast was adequate and served with a smile.If I ever found myself back in the town I would definitely stay there.
Stayed 2 nights in Jun 2020
Response from Anja on 18 Jun 2020
Dear Marc, Thank for your your great feedback! Hope to see you soon at penta! Your penta Hotel Team

10/10 Excellent

John, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel of our last 14 days trip. For sure I recommend it
Stayed 1 night in Jun 2020
Response from Anja on 14 Jun 2020
Dear John, Thank you for your phantastic feedback! Hope to see you soon again in Braunschweig. Have a pleasant journey back home. Your penta Hotel team

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penta
Friendly staff central location
Stayed 1 night in Jun 2020
Response from Anja on 13 Jun 2020
Dear Mark, Thank you for your great feedback! We hope to see so soon again, when you are visiting Braunschweig. Your penta Hotel Team

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Stayed 1 night in Jun 2020
Response from Pentahotel on 7 Jun 2020
Dear Mark, Thank you very much for the great evaluation and your stay by us. We are looking forward to welcoming you again soon. Best regards, Your Pentahotel & Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Refined look to an old building. Bery cosmopolitan and elegant. Nice location and close to city centre
Stayed 2 nights in Mar 2020
Response from Anja on 9 Mar 2020
Dear Guest, Thank you for detailed feedback. Hope to see you soon at penta. With kind regards, Your penta Hotel Team

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful design, nice room, good night's sleep.
Stayed 2 nights in Jan 2020
Response from Anja on 7 Feb 2020
Lieber Nathan, vielen Dank für Ihre tolle Bewertung! Ihr penta Hotel Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and nice bar area. The shower and room was lovely and clean. It was not ideal having two single beds and the pillow and duvet were too small.
Stayed 3 nights in Dec 2019
Response from info.braunschweig on 10 Dec 2019
Thank you very much for your review. We hope to welcome you again very soon. Best regards your Penta Team!

10/10 Excellent

alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Anja on 15 Sept 2019
Dear Alain, Thank you so much for your great feedback! We are looking forward to your next stay at penta.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Anja on 26 Aug 2019
Dear Andrew, Thank you for your great feedback! We are looking forward for your next stay. With kind regards, Your penta Hotel Team

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Anja on 6 Aug 2019
Dear Graham, Thank you very much for the great feedback! With kind regards, Your penta Hotel Team

8/10 Good

Zara

Liked: Staff & service, property conditions & facilities
One of the only options in central Braunschweig
Friendly staff relatively central hotel. It has sound proofing issues and the cleaning isn't consistent. I found the wheelchair accessible bathroom very slippery
Stayed 3 nights in Jun 2019
Response from Anja on 23 Jun 2019
Dear Zara, Thank you for having time for a feedback. And also thank you for the information about the handicapped room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Anything you’re likely to want to see or do in Braunschweig is only 10 mins walk away, including the train station.
Stayed 2 nights in Dec 2018
Response from info.braunschweig on 21 Dec 2018
Thank you very much for your review. We hope to welcome you again. Best regards your penta Team!

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and good service
The Penta Hotel in Braunschweig is well situated with the city center just around the corner. Room was clean and spacious. Unfortunately the hotel is a bit noisy with the rumbling elevator and thin walls. Service was friendly and helpful. The hotel also offers a small Gym and a Sauna free of charge. I dined in the restaurant one evening and although it lacks a bit of atmosphere (as it‘s basically in the lobby) the quality of my steak was very good. The lobby also functions as a bar and it seems that locals as well as hotel guest use it as it was quite lively over the weekend. Overall a nice hotel in a very good location.
Stayed 2 nights in Nov 2018
Response from info.braunschweig on 10 Dec 2018
Dear guest, thank you very much for your review. We hope to welcome you again. Best regards your penta Team!

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very close to everything on foot
Stayed 2 nights in Oct 2018
Response from info.braunschweig on 19 Oct 2018
Thank you very much for your excellent review. We hope to welcome you again. Best regards your penta Team!

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The staff are friendly and helpful.
Stayed 2 nights in Oct 2018
Response from info.braunschweig on 19 Oct 2018
Thank you very much for your excellent review. We hope to see you again in Braunschweig. Best regards your penta Team!

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
This is our preferred hotel for this area. We have stayed here numerous times and are never disappointed. the staff are all very helpful and welcoming. Katy in particular this time was excellent. the room was a great size bright and very comfortable. fantastic shower. Breakfast is fabulous with so much choice. we ate one in the evening and that too was really good. There is parking on sight but it is quiet tight if you have a big car. But is secure WiFi is free but you can pay for high speed if required
Stayed 4 nights in Jun 2018
Response from info.leipzig on 29 Jun 2018
Dear joanne, thank you very much for your excellent review. We hope to welcome you again. Best regards your penta Team!

6/10 Okay

CJ, Boston

Liked: Staff & service
location is good
quirky hotel-a bit odd. Room was big but on corner and noisy in the morning with the trams missing usual safe, coffee maker, room seemed outdated There was also some construction or something above our room Seemed good for business men. I didn't see many couples/families
Stayed 4 nights in Dec 2017
Response from info.braunschweig on 30 Dec 2017
Dear CJ, thank you very much for your review and for your important comments. Please be sure that we use your review to improve service and quality. We hope to welcome you again. Best regards your penta Team!

8/10 Good

Andrew and Emily, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need in Brunswick
Super lounge! Amazing to spend an hour or two in with the huge comfy sofas and chairs. Nice dining area too, very clean and spacious room. Pleasant staff, 2 minute walk to the main town. Would definitely stay again!
Stayed 1 night in Sep 2017
Response from Silke Ney on 16 Oct 2017
Dear Andrew and Emily, thank you very much for your wonderful review. We are happy to read that you like the penta style and our service quality. We hope to welcome you again in the near future. Best regards your penta Team!

8/10 Good

Zoltan

Liked: Cleanliness, property conditions & facilities
Location, location, location
The Pentahotel is conveniently located, close to historic downtown and public transportation. The hotel feels very fresh and modern. The free Wi-Fi is atrocious, but can be upgraded for additional fee. Overall - I would stay here again.
Stayed 1 night in Sep 2017
Response from Silke Ney on 16 Oct 2017
Dear Guest, thank you very much for your wonderful review, we hope to welcome you again in the near future. Best regards your penta Team!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Modish but Malfunctioning
The "hotel" could easily be mistaken for a modish rock bar, since that's what serves as the "reception" and the decor fits that description as well. (It's also located in a construction zone.) The room looks ok until one realizes that the "climate control" system simply served to increase the temperature and air flow of already very warm air on a hot day. Etc. Overall, at best a three-star hotel.
Stayed 1 night in Jul 2017
Response from info.braunschweig on 10 Jul 2017
Dear guest, thank you very much for your rating and your comments. We really regret that you were not satisfied with your stay and. Please be sure that we take your information to improve our service and quality. We hope to welcome you again in the near future. Best regards your penta Team!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from Silke Ney on 19 Jun 2017
Lieber Gast, vielen Dank für Ihre Bewertung. Wir haben uns sehr darüber gefreut. Beste Grüße und bis bald Ihr penta Team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Modern
Lovely hotel. Loved the theme throughout. Very up to the minute decor. Very Comfortable bed.
Response from info.braunschweig@pentahotels.com on 21 Feb 2017
Dear Guest, many thanks for your review. We are happy to read that you were very satisfied with our Design and service. We hope to welcome you again in the near future. Best regards your penta Team!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 19 Feb 2017
Dear Guest, thank you very much for your review.We hope to welcome you again in the near future. Best regards your penta Team!

10/10 Excellent

Billy, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good
Response from Silke Ney on 10 Jul 2016
Dear Billy, thank you very much for your review. We hope to welcome you again. Best regards your penta Team!

8/10 Good

Kelly, Aztelan, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Here for a wedding
Response from Silke Ney on 9 Jul 2016
Dear Kelly, thank you very much for your review. It is nice to read that you were satisfied with your stay. We hope to welcome you again in the near future. Best regards your penta Team!

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Silke Ney on 10 Jul 2016
Dear Li, thank you very much for your review. We hope to welcome you again in the near future. best regards your penta Team!

8/10 Good

Steve, CO

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice hotel in walking distance to shopping, restaurants and main train station. Perfect for business trips.
Response from sney on 9 Jul 2016
Dear Steve, thank you very much for your review. We hope to welcome you again in the near future. Best regards your penta Team!

8/10 Good

gagan

Liked: Staff & service, property conditions & facilities, room comfort
Response from Silke Ney on 11 Jul 2016
Dear Guest, thank you very much for your review. We hope to welcome you again in the near future. Best regards your penta Team!

8/10 Good

Paulene, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre of Braunschwieg
There was a music & food festival close to the hotel on the weekend that we stayed so went along to this and enjoyed the evening.
Response from s.ney on 23 Oct 2015
Dear Paulene, thank you very much for your good review. We hope to welcome you in the near future. Best regards your penta Team!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Silke Ney on 27 Feb 2016
Lieber Gast, danke das Sie Ihren Aufenthalt bewertet haben. Beste Grüße Ihr penta Team!

10/10 Excellent

Karl, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hotel to imagine
I never stayed in a hotel like Penta Braunschweig. It is very well managed and the young staff is always cheerful and friendly. Breakfast has a super selection. I liked evEverything is perfect and one could not wish for anything better. This was my second three-day stay since last year and I shall be back next time. Thanks for the service and experience. My rating is a straight FIVE!
Response from Silke Ney on 29 Sept 2015
Dear Guest, thank you very much for your review. It was a pleasure to read that you like our hotel and pentastyle. We hope to see you again in our pentahotel. Best regards your penta team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Silke Ney on 27 Feb 2016
Lieber Gast, danke das Sie Ihren Aufenthalt bewertet haben. Beste Grüße Ihr penta Team!