Indoor pool, pool loungers

Reviews of Queens Hotel

3 out of 5
Queens Hotel
1-3 Kings Road, Brighton, England

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb view from the sea facing rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Travelled with partner
Comfortable, efficient and friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The property is right on the beach and near the pier.
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and approachable. Room upgrade was appreciated, nice view of the sea. Good choice for breakfast. Indoor decor ok but outside is in need of attention.
Stayed 1 night in Mar 2024

8/10 Good

Meaghan

Travelled with family
Liked: Staff & service, amenities
The hotel is well-situated close to the beach, shops and restaurants. The hotel itself is fairly clean and our room was spacious for 2 adults and 1 teenager. The beds were comfortable. Overall, a good stay! The only ‘issue’ would be the close proximity to night life. If you’re looking for a quiet place or have small children who are easily woken up, this hotel (location) may not be for you! Parking was also a challenge - difficult to find and VERY expensive (but is the same for the general area of Brighton). The hotel offered a nice buffet breakfast that seemed a bit pricey, but was comparable to other local restaurants and had a better selection of food and drinks for everyone. A lovely English seaside experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient for the centre of Brighton
Stayed 1 night in Mar 2024

10/10 Excellent

Naaznin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were polite kind and helpful
Stayed 1 night in Feb 2024

8/10 Good

C J

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good service. They gave me a early check in and I am very thankful for that.
Stayed 1 night in Jan 2024

8/10 Good

Celine

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my wifes birthday thank you so much you really made the day reception staff and dinning staff
Stayed 1 night in Jan 2024

8/10 Good

hadassah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was excellent. All the staff were so helpful. Special thanks to Dom who went out of his way to make our stay very comfortable. Lovely friendly atmosphere.
Stayed 5 nights in Dec 2023

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay cant fault anything, really enjoyed it. Our check in said 3pm but we werent able to get in our room till 4pm which was annoying with a baby.
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast, and value
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Had a great stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with advice on taxis, storing luggage, etc. We opted for the breakfast included in the room price and I highly recommend it! It was a fresh and delicious classic English brekkie! We hope to return to Brighton some day and would definitely stay at the Queens Hotel!
Stayed 2 nights in Dec 2023

8/10 Good

Sinead

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is in prime location and the staff were very friendly and accommodating. The only issue I had was it got very cold in the night and there was no heating on in the room. The hotel look is also quite dated but over all a good stay.
Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break enjoyed food and use of pool 😊
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receiving an upgrade on arrival was such a surprise and was delightful! The suite was spacious, spotless and comfortable. The staff including the night porter at 3AM were super friendly and helpful. Facilities were outstanding.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in is 4pm, disregard 3pm
Room is all fine, relatively large, comfortable, for the price and location it's very good. The hotel sends a message saying check-in may be later than 3pm, no later than 4pm, but only after you've booked/paid. This was my experience, unfortunately I had to come back to the desk after 4pm after waiting in the restaurant for 40+ mins; the reception staff did not come to notify me, as they said they would, when a room was ready. I'd prefer an accurate estimate of check-in time so I don't arrive 'early' and have to wait aimlessly. This is not the Grand and my expectations are adjusted accordingly, but maybe offer guests a simple free cup of tea or coffee if their room is an hour overdue for check-in. There is no reciprocal "check out is between 11-12" of course...
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

M Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot stuff hotel
Wow, you can't turn the radiators off in here, prepare to be HOT HOT HOT baby! I love what they've done with the spa though, that is lovely.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sophie, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel! Awful Service! Won’t ever stay there
Awful hotel! Awful Service! Won’t ever stay there again. It was freezing cold in my room, the receptionist told me the heating is only on from 7pm-10pm. I asked for a portable heater they said no, I asked for another room he said no. I’m saying to everyone NO don’t stay here!!!!!
Stayed 2 nights in Dec 2023

8/10 Good

Romni

Travelled with group
Liked: Cleanliness, staff & service
Overall our stay was good. Dom on reception, excellent customer service. At times not enough staff to cover duties.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable and clean, staff very friendly and helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to recommend.
The whole experience was excellent. From check in to check out, all the staff were friendly, polite & professional, across reception with a warm greeting, dinning & service staff. The Queen's is in an ideal position beside the sea & Lanes. Cosy, with a very pleasant atmosphere.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

8/10 Good

Martin

Travelled with partner
Liked: Staff & service
Enjoyed our stay. Would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying at the queen's hotel for many years, always great to stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, we had a beautiful big room with sea views. Staff very helpful, especially Liz on reception. Very good value for money, sauna steam room were very good, nice pool too.
Stayed 1 night in Nov 2023

10/10 Excellent

Simon, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great location with extremely friendly and welcoming staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice the people and very clean .
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic relaxing stay. 10/10
Absolutely lovely stay. The bed was a cloud, super helpful staff. A fan in the room. Full length bath with hot hot water. The pool was lovely. Does need hair conditioner in the bathroom though, especially with a pool kn site.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming on arrival , lovely hotel . Room was clean and very nice. Swimming pool, gym and sauna was great and clean. Close to the shops and nice restaurants. We had an amazing time will definitely come back again. Highly recommend
Stayed 3 nights in Nov 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! You cannot beat this location and the staff are wonderful. It's an older hotel, so it has some quirks. The old floor boards do make noise when other guests are walking, and if you are a light sleeper, try to book a room facing the water. We were very surprised by how large the rooms are, and the beds were very comfortable. Wonderful breakfast in the morning, and spa facilities on site. I highly recommend this hotel and we plan to stay again when we return next year!
Stayed 1 night in Nov 2023

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was a perfect size and there was everything provided for us to use also we liked that the room included a washing machine but the thing that we did not like the light switch outside the bathroom was flickering also the microwave was not working properly as well and the shower was too small as well
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfortable room spacious and clean. Enjoyed the pool .
Stayed 1 night in Oct 2023
Response from Warm regards on 2 Nov 2023
Thank you for such positive feedback. I hope you will visit us again in the future

10/10 Excellent

MIKE

Business traveller
Liked: Cleanliness, staff & service, amenities
Really good location! Dated hotel but great as a bolt hole!
Stayed 1 night in Oct 2023
Response from Warm regards on 1 Nov 2023
Dear Mike,Thank you for the 5 out of 5. I'm very glad you had an enjoyable stay. Hope to see you in the future.

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff, large comfortable room, great location, thanks
Stayed 1 night in Oct 2023
Response from Warm regards on 31 Oct 2023
Hi Steve,Thank you so much for your top score. We take great pleasure providing a friendly and helpful service, so it is lovely to see our efforts are noticed. We're very pleased you enjoyed our very central location and comfortable rooms.