Interior entrance

Reviews of Hotel Hubert Grand Place

4 out of 5
Hotel Hubert Grand Place
Rue d'Arenberg 18, Brussels

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1088 reviews" "
Rating 8 - Good. 245 out of 1088 reviews" "
Rating 6 - Okay. 56 out of 1088 reviews" "
Rating 4 - Poor. 29 out of 1088 reviews" "
Rating 2 - Terrible. 17 out of 1088 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property. Great location. Very nice helpers but the rooms were HOT. Rooms inside have no windows to open
Stayed 1 night in Mar 2024

10/10 Excellent

D’Ann and Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay
Stayed 2 nights in Mar 2024
Response from Mr. Hubert on 25 Mar 2024
Hi Brett,Thanks for sharing your positive review.My hosts and I always aim to deliver the best experience possible to all our guests and are ready to assist at any time. Therefore I am more than happy to know they were living up to their reputation and will be sure to pass on your kind words to them.I look forward to seeing you again soon.Best regards,Mr. Hubert

8/10 Good

Zoila, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location, two blocks from the central station, close to shopping galleries, St Michael’s Cathedral. There was good coffee for free at the front desk. Staff were nice and helpful. There were many restaurants really close.
Stayed 1 night in Mar 2024
Response from Mr. Hubert on 22 Mar 2024
Hi Zoila,I would like to thank you for this review.I'm delighted to hear that the prime location of my hotel provided convenience during your visit to the historical and commercial highlights of Brussels. It's wonderful to know that the complimentary coffee at the front desk added a pleasant touch to your experience. My hosts strive to offer warmth and assistance, so I'm glad they contributed positively to your stay. It's fantastic that the plethora of dining options nearby met your needs and added value to your time with us.I look forward to welcoming you back. Best wishes,Mr. Hubert

10/10 Excellent

Mariluz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to everything, excellent staff.
Stayed 7 nights in Mar 2024
Response from Mr. Hubert on 21 Mar 2024
Hi Mariluz,I would like to thank you for this review.I'm delighted to hear that our central location contributed positively to your stay, allowing convenient access to local attractions. It's also wonderful to know that my hosts made a good impression with their excellent service. My team and I strive to create a welcoming atmosphere, and we're glad it shone through during your visit.I look forward to welcoming you back on future visits. Cheers,Mr. Hubert

10/10 Excellent

Mary-Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve stayed in for the price! Such a lovely atmosphere and cute added details. I wish I had been in Brussels for more than 1 night! Lots of nice spots for working or studying too. I also love the environmentally friendly approach - and unlimited free tea and coffee/hot chocolate!
Stayed 1 night in Mar 2024
Response from Mr. Hubert on 19 Mar 2024
Hi Mary-Kate,I would like to thank you for this review.I'm thrilled to hear that the unique ambience and special touches contributed to a memorable stay for you. It's wonderful that you found our shared spaces conducive to working or studying, as my hosts and I strive to create an environment that feels both productive and welcoming. Your appreciation for our commitment to sustainability means a lot, and I'm glad the complimentary beverages in our community area added to your positive experience. I'm sorry to hear your stay was so brief, but it sounds like we made a great impression!I hope to see you on your next trip. Cheers,Mr. Hubert

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Lovely hotel and room within easy walking distance of Grand Place and other attractions. Great recommendations for restaurants given.
Stayed 3 nights in Mar 2024
Response from Mr. Hubert on 19 Mar 2024
Hi Susan,I would like to thank you for this review.It's heartening to hear that my hosts made a lasting impression with their professionalism and friendliness. I'm thrilled that the hotel's location contributed positively to your visit, making key attractions readily accessible. Your enjoyment of the room and the recommendations provided by my team for local dining experiences are exactly the kind of service we strive to deliver. Rest assured, I will pass on your compliments to them.I look forward to welcoming you back on future visits. Kindest regards,Mr. Hubert

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024
Response from Mr. Hubert on 19 Mar 2024
Hi Stephen,Thanks for sharing your positive review.I am thrilled that you had a pleasant experience with us.I look forward to seeing you again.Take care,Mr. Hubert

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very friendly staff. Complimentary coffee is amazing. Room is clean and modern. I would highly recommend this place for a stay in Brussels.
Stayed 2 nights in Mar 2024
Response from Mr. Hubert on 18 Mar 2024
Hi Arturo,Thanks for sharing your positive review.I'm thrilled to hear that the unbeatable location of my hotel contributed to a memorable visit to Brussels. It's also wonderful to know that my hosts made a lasting positive impression with their friendliness. I'm particularly proud that you enjoyed the complimentary coffee in the lobby; it's my little way of making everyone feel at home. The cleanliness and modernity of the rooms are aspects I take great pride in, and I'm glad they met your expectations.I look forward to seeing you again soon.Take care,Mr. Hubert

10/10 Excellent

Jaymesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would go back
Stayed 2 nights in Feb 2024
Response from Mr. Hubert on 14 Mar 2024
Hi Jayme,I would like to thank you for the rating of your recent stay.I am thrilled that you had a pleasant experience with us. My dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.I look forward to welcoming you back. Take care,Mr. Hubert

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mr. Hubert on 14 Mar 2024
Hi Rosemary,I would like to thank you for the rating of your recent stay.I am delighted that you chose to stay with us and are glad to know your experience was enjoyable.I look forward to welcoming you back on future visits. Cheers,Mr. Hubert

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central, walking distance to nearly all the attractions in Brussels city centre. The staff were very friendly, rooms very clean, complimentary coffee and pool, what more can you ask for?
Stayed 3 nights in Mar 2024
Response from Mr. Hubert on 14 Mar 2024
Hi Christopher,Thanks for sharing your positive review.It's delightful to hear that the central location of my hotel made your visit to Brussels's attractions convenient. I'm also thrilled that you found my hosts to be amiable and the rooms impeccably clean. It's great to know that the complimentary coffee and pool table were highlights of your stay.I look forward to welcoming you for another pleasant stay. Best wishes,Mr. Hubert

10/10 Excellent

pauline, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly , helpful staff . Our room had a comfy queen bed and was spotlessly clean. The lounge area was comfortable and we appreciated the free tea and coffee and snacks. We’d recommend Hotel Hubert to all our friends and family.
Stayed 3 nights in Mar 2024
Response from Mr. Hubert on 14 Mar 2024
Hi Pauline,I would like to thank you for the rating of your recent stay.I'm thrilled to hear that the central location of my hotel met your expectations and that you found my hosts to be accommodating and kind. It's fantastic that the comfort of our queen-sized beds contributed to a restful stay and that the cleanliness of your room was up to the mark. Your enjoyment of the cosy lounge area and the complimentary refreshments is exactly the kind of experience I want all my guests to have. I'm grateful for your willingness to recommend Hotel Hubert to your loved ones.I hope to see you on your next trip. Cheers,Mr. Hubert

4/10 Poor

Eoin

Stayed 2 nights in Feb 2024
Response from Manager on 21 Mar 2024
Cher Eoin,Nous vous remercions pour ce retour.Nous regrettons que votre séjour n'ait pas été à la hauteur de vos espérances.La satisfaction de nos clients est essentielle, c'est pourquoi nous souhaiterions en savoir plus sur les raisons de votre déception.J'espère vous recevoir de nouveau afin de changer votre perception,

10/10 Excellent

Donabele

Travelled with group
Nice location
Stayed 3 nights in Feb 2024
Response from Mr. Hubert on 1 Mar 2024
Dear Abele,I appreciate that you took the time to review your recent stay.Our location is one of the things we are very proud of about our hotel.I look forward to welcoming you back in the future.Best wishes,Mr. Hubert

10/10 Excellent

Maeson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Easy check in and check out. Located close to attractions. Would recommend and stay again if visiting again. Appreciate the recommended places to visit.
Stayed 2 nights in Feb 2024
Response from Mr. Hubert on 27 Feb 2024
Hi Maeson,Thanks for sharing your positive review.I'm thrilled to hear that the ease of our check-in and check-out process met your expectations. It's wonderful to know that our location contributed positively to your visit, making local attractions conveniently accessible. Your willingness to recommend Hotel Hubert is greatly appreciated, and I'm glad that the recommendations provided by my hosts for places to visit were helpful to you.I look forward to seeing you again.Take care,Mr. Hubert

10/10 Excellent

Stacy

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent place! Very posh and hip! Rooms are just big enough for the stay! Great coffee cappuccino! Kind and helpful staff! Loved it and would stay here again!
Stayed 1 night in Feb 2024
Response from Mr. Hubert on 20 Feb 2024
Hi Stacy,I would like to thank you for this review.I'm thrilled to hear that the chic and vibrant atmosphere of my hotel met your expectations, and that you found the rooms perfectly sized for your stay. It's fantastic that you enjoyed the premium coffee options available; my hosts take great pride in offering a variety of high-quality beverages. I'm also delighted that you found my hosts to be kind and helpful throughout your visit. My team and I are committed to providing a welcoming and supportive environment for all our guests.I look forward to seeing you again. Best wishes,Mr. Hubert

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very convenient location
Stayed 4 nights in Feb 2024
Response from Mr. Hubert on 20 Feb 2024
Hi Minnur,Thank you for sharing your experience at Hotel Hubert, Grand Place.It's delightful to hear that you appreciated the prime location of my hotel, which I believe is ideal for both leisure and business travelers. My hosts and I are committed to providing a welcoming atmosphere and it seems we were able to meet your expectations on that front.I'm looking forward to the opportunity of welcoming you back for another pleasant stay,Cheers,Mr. Hubert

8/10 Good

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Easy check in process and friendly staff. My future wife wasn't happy with the shower head cleanliness and the breakfast options
Stayed 4 nights in Feb 2024
Response from Mr. Hubert on 19 Feb 2024
Hi Aidan,Thanks for taking the time to share your review.I'm pleased to hear that the ease of our check-in process met your expectations and that my hosts made a good impression with their friendliness. Regarding the showerhead, cleanliness is paramount in my hotel, and it concerns me that this aspect did not meet your partner's standards. I'm sincerely sorry for any discomfort this may have caused. Rest assured, my team is dedicated to maintaining impeccable hygiene, and I will personally ensure that our rigorous cleaning protocols are upheld. Regarding breakfast, while Hotel Hubert does not provide this service directly, I hope you found the healthy and diverse options at the adjacent Foodmaker satisfactory. I understand preferences vary, and I'm always looking for ways to enhance my guests' experiences.I hope to see you again on a future occasion. Cheers,Mr. Hubert

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay for a weekend, right in the heart of the old town!
Stayed 1 night in Feb 2024
Response from Mr. Hubert on 20 Feb 2024
Hello Paul,Thank you for taking the time to share your experience at Hotel Hubert, Grand Place.It's delightful to hear that you found Hotel Hubert, Grand Place to be an exceptional choice for your weekend getaway, nestled right in the heart of the old town. I'm glad that the central location contributed positively to your visit, offering easy access to the various historical and cultural attractions nearby.Looking forward to your next visit,Cheers, Mr. Hubert,Mr. Hubert

6/10 Okay

Lorenzo

Travelled with family
Liked: Staff & service
Small rooms and washrooms.
Stayed 2 nights in Feb 2024
Response from Mr. Hubert on 20 Feb 2024
Hi Lorenzo,I'm thrilled you took the time to share your thoughts about your stay with us.I'm glad to hear you chose to stay at Hotel Hubert, Grand Place. I appreciate your feedback regarding the room sizes. My hotel is designed to be a cosy and efficient space, reflecting the charm of the surrounding historical area where space is at a premium.I look forward to the opportunity to welcome you back to Hotel Hubert, Grand Place in the future. Cheers,Mr. Hubert

10/10 Excellent

nancy, Alicante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely thee best location to explore the city. Loved the coffee tea and snacks in lobby to enjoy. Relaxin lobby area to read, sip a drink or have a bite. Staff very helpful. I will recommend to all when in Brussels .
Stayed 3 nights in Feb 2024
Response from Mr. Hubert on 20 Feb 2024
Hi Nancy,I would like to thank you for this kind review.I'm thrilled to hear that the prime location of my hotel served as the perfect base for your city explorations. It's wonderful to know that the complimentary coffee, tea, and snacks in my lobby added a touch of comfort to your stay. I'm also glad you found the lobby to be a relaxing spot for reading and enjoying a bite. My hosts strive to provide helpful service, and I'm delighted this was reflected during your visit. Your recommendation is greatly appreciated, and it's guests like you that make Hotel Hubert, Grand Place the lively and welcoming place it is.I look forward to welcoming you back on future visits. Cheers,Mr. Hubert

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic comfortable, modern hotel with a great team of staff! Love the bar and complimentary coffee and tea! Really superb and so centrally located! Highly recommended.
Stayed 1 night in Feb 2024
Response from Mr. Hubert on 9 Feb 2024
Dear Raphael,I appreciate that you took the time to review your recent stay.I'm thrilled to hear that you enjoyed the contemporary comfort of Hotel Hubert, Grand Place. It's rewarding to know that my host's efforts to provide exceptional service are appreciated. I'm also glad that the bar, along with the complimentary coffee and tea, added to your positive experience. The central location of the hotel is indeed one of the highlights, and I'm pleased it contributed to your recommendation of my establishment.I look forward to seeing you again.Take care,Mr. Hubert

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay, great location and comfortable facilities
Stayed 3 nights in Feb 2024
Response from Mr. Hubert on 9 Feb 2024
Dear Michael,I appreciate that you took the time to review your recent stay.It's wonderful to know that our central location and the comfort of our facilities contributed to your enjoyable stay. My hosts and I take great pride in offering a welcoming atmosphere, along with the high-quality beds in our guest rooms that were updated in recent years. Moreover, our commitment to service means that we are always on hand to assist with any needs you may have, ensuring your time with us is as relaxed and convenient as possible.I hope to welcome you back in the future.Best wishes,Mr. Hubert

10/10 Excellent

Guirlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located in CITI center close to transportation shopping and eating. The hotel is really cute and they were all very accommodating and it was nice to have free coffee.
Stayed 1 night in Jan 2024
Response from Mr. Hubert on 9 Feb 2024
Hi Guirlene,I would like to thank you for this review.I'm delighted to hear that you enjoyed the hotel's prime location, nestled in the heart of the city with convenient access to transport, shopping, and dining options. It's rewarding to know that you found the charm of my hotel to your liking and that my hosts succeeded in making your stay accommodating. Your mention of the complimentary coffee in the lobby is much appreciated, as I strive to offer these little comforts to enhance your experience with us.I look forward to welcoming you back. Take care,Mr. Hubert

10/10 Excellent

Frankie

Stayed 1 night in Jan 2024
Response from Mr. Hubert on 22 Mar 2024
Hi Frankie,Thanks for sharing your positive review.I am delighted to hear that you enjoyed your time with us.I look forward to seeing you again soon.Take care,Mr. Hubert

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was walkable to the central train station and also had restaurants and shopping near by
Stayed 2 nights in Jan 2024
Response from Mr. Hubert on 9 Feb 2024
Hi Karen,I would like to thank you for this positive review of your recent stay.I'm delighted to hear that the hotel's location was conveniently close to the central train station and that you found the nearby dining and shopping options to your liking. My hosts and I always strive to ensure that our guests have access to the best of what Brussels has to offer, and it seems we succeeded during your stay. When you visit us again, remember that my hosts are always on hand to recommend local hotspots and hidden gems in the city, ensuring an even more memorable experience.I hope to have the pleasure of seeing you again in the future. Kind regards,Mr. Hubert

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great staff. Great area. Great room. Just a bit of a noisy air conditioning unit in the room, but the staff did everything to offer an alternative room. Would recommend and stay again.
Stayed 3 nights in Jan 2024
Response from Mr. Hubert on 9 Feb 2024
Hi Thomas,Thank you for taking the time to share your feedback.I'm thrilled to hear that your stay was enjoyable and that the area, along with your room, met your expectations. Our hosts strive to ensure that every guest has a memorable stay, and I'm glad this was the case for you. Regarding the air conditioning unit, I appreciate your patience and understanding as my hosts worked to resolve the issue. The comfort of our guests is a top priority, and I'm pleased we could offer an alternative room to make your stay more comfortable. I'm always seeking ways to improve every guest's experience, and your feedback is invaluable in that process.My team and I hope that we will have the chance to welcome you back on another occasion. Cheers,Mr. Hubert

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel.close to where we wanted to visit.
Stayed 1 night in Jan 2024
Response from Mr. Hubert on 9 Feb 2024
Hi Alison,I would like to thank you for the rating of your recent stay.It's delightful to hear that the hotel's location was ideal for your visit. My hosts and I strive to ensure that our guests have a seamless stay with us, and it's gratifying to know we've succeeded. Our central location is indeed a highlight, just a short walk away from iconic attractions and public transportation hubs.I look forward to welcoming you back on future visits. Cheers,Mr. Hubert

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful and the room met with our expectations.
Stayed 1 night in Jan 2024
Response from Mr. Hubert on 17 Jan 2024
Hello Scott,I'm thrilled to read your thoughts on your recent stay with us, and I truly appreciate you taking the time to share your experience.It's heartwarming to hear that my hosts left a lasting impression with their exceptional service and that the accommodations lived up to your expectations. My team strives to create a welcoming and helpful atmosphere, ensuring that every guest feels right at home from the moment they step into the lobby. The comfort and satisfaction of our guests are my top priorities, and it seems we hit the mark during your visit.Should your travels bring you back to our vibrant city, I would be delighted to welcome you again for another memorable experience.Looking forward to the opportunity to host you in the future,Cheers,Mr. Hubert

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The smaller hairdryer provided heats up too fast and it burns and spoils. The hotel was kind enough to change a big one for me. Everything else was lovely and had a really nice stay.
Stayed 2 nights in Jan 2024
Response from Mr. Hubert on 16 Jan 2024
Hi Nicole,I appreciate you taking the time to review your stay.I'm thrilled to hear that you had a really enjoyable stay with us. It's always a pleasure to know that our guests appreciate the ambiance and hospitality my hosts strive to provide. Regarding the hairdryer, I apologize for the inconvenience you encountered. I'm glad we were able to promptly address the issue by providing a replacement. Please rest assured that the comfort and satisfaction of our guests are of utmost importance, and I will personally ensure that all our hairdryers are checked and meet our high standards.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

8/10 Good

Abigail

Liked: Cleanliness, staff & service, amenities
Pros: close to area attractions, dining options, room size not bad. Cons: strong smell in the hallways and you can hear noises from the street.
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 8 Jan 2024
Hi Abigail,Thanks for this feedback on your recent stay.It's delightful to hear that the proximity to local attractions and dining options was convenient for you, and that the dimensions of the room met your expectations. I'm glad these aspects contributed positively to your stay. I've taken note of your comments regarding the scent in the corridors and the external noise. I assure you that my hosts are committed to maintaining a fresh and welcoming environment, and we will certainly investigate the source of the odor you mentioned. Regarding the noise, despite our double-glazed windows, sometimes the vibrancy of the city can intrude. For future stays, requesting a room facing the atrium may provide a quieter experience. I truly apologize for any disturbance this may have caused during your visit.I do hope that we have the pleasure of welcoming you back in the future. With very best wishes for the New Year!Mr. Hubert

10/10 Excellent

ricardo, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so beautiful. The service was outstanding. They met our needs and request immediately. Very well located.
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 8 Jan 2024
Dear Ricardo,I appreciate that you took the time to review your recent stay.It's rewarding to hear that you found the beauty of the hotel to your liking and that my hosts were able to promptly fulfil your requests. It is always a pleasure to learn that our centralized location has contributed positively to our guests' experience. My hosts and I strive to create an environment where service and hospitality are seamlessly blended, and I'm glad it resonated with you during your stay.I look forward to welcoming you back. Best wishes for the New Year!Mr. Hubert

10/10 Excellent

Ravi Vraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mr. Hubert on 4 Jan 2024
Bonjour Ravi,Tous mes remerciements pour cet avis très positif.Nous nous réjouissons que votre séjour ait été à la hauteur de vos attentes.Ce serait un plaisir de vous recevoir une fois encore et nous vous souhaitons une bonne année !Bien à vous,Mr. Hubert

8/10 Good

Tsung Jui

Stayed 5 nights in Dec 2023
Response from Mr. Hubert on 3 Jan 2024
Dear Tsung Jui,I appreciate that you took the time to review your recent stay.I am delighted that you chose to stay with us and are glad to know your experience was enjoyable.I look forward to seeing you again soon.Enjoy the end of the year.Best regards,Mr. Hubert

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is 5-minite walk near Grand Place and Market. Although the room is small, it is clean and smell’s fresh.
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 28 Dec 2023
Hi Josephine,Thanks for this feedback on your recent stay.I'm delighted to hear that the proximity to Grand Place was convenient for you and that the freshness and cleanliness of your room met your expectations. My team strives to ensure every guest enjoys their stay and it's rewarding to know when we succeed. Regarding the room size, I appreciate your feedback and understand that space is at a premium. While some rooms are cozy due to the historical nature of the building, I hope the efficient design and amenities provided a comfortable stay.I very much look forward to welcoming you again. Best wishes for 2024!Mr. Hubert

10/10 Excellent

Shirley, Naples

Stayed 6 nights in Dec 2023
Response from Mr. Hubert on 28 Dec 2023
Beste Shirley,Dank u voor uw mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer staan we graag weer voor u klaar.Hartelijke groeten,Mr. Hubert

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, convenient and quiet
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 26 Dec 2023
Hi there,Thank you for this great review.We are glad that your stay with us was a pleasant one and that you enjoyed our peaceful location.I look forward to welcoming you back in the future.Season's greetings!Mr. Hubert

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
Good hotel near everything& soft bed
2 nights in Brussels with the wife. Great hotel for the price with a very comfortable bed (very soft and plush). Rooms are fairly common sized rooms for Europe. Amenities are nice. Bar, restaurant, lounge, convenience store type thing etc. wasn’t to thrilled that the housekeepers went in our room after they leave a sign up saying they only go in on request. And we were only there for a day, which, was probably weirder for them than me… But, it is what it is. I’d still stay here again for the price and location.
Stayed 2 nights in Dec 2023
Response from Mr. Hubert on 22 Dec 2023
Dear Jeffery,Thank you for the time you have taken to review your recent stay,I'm delighted to hear that you found the bed comfortable and the room amenities to your liking. It's my pleasure to provide a space where you can unwind with ease and enjoy the conveniences we offer, such as the bar and lounge area. Regarding the unexpected housekeeping service, I apologize for the oversight. My hosts are trained to respect our guests' privacy and environmental policy, which includes housekeeping by request only. It seems there may have been a misunderstanding, and for that, I am truly sorry. Rest assured, I will be reviewing this with my team to ensure our communication and practices are as clear as they can be to our valued guests. I appreciate your willingness to return and I look forward to welcoming you back for another stay that lives up to the high standards of both comfort and service you expect and deserve.I hope to see you again on a future occasion. Best wishes for the festive season!Mr. Hubert

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Cannot fault the Hotel Hubert! The staff are super friendly and lobby/reception area is cosy & beautifully designed! Room lovely and clean with good facilities to use, especially like the refillable water jug and espresso machine! A fantastic stay, thank you very much!
Stayed 2 nights in Dec 2023
Response from Mr. Hubert on 22 Dec 2023
Hi Rebecca,I would like to thank you for the rating of your recent stay.It warms my heart to hear that the design and atmosphere of my lobby made a wonderful impression on you and that my hosts provided you with a warm welcome. Your mention of the cleanliness and amenities in your room, particularly the eco-friendly water jug and espresso machine, reflects the dedication we have to ensure a sustainable yet comfortable stay for all my guests.I am thrilled to read that you had a great experience and it was indeed a pleasure to have you with us. It is always gratifying to know when my team's efforts to create a unique and memorable experience are appreciated.I look forward to welcoming you back. Happy holidays!Mr. Hubert

10/10 Excellent

Jeffrey, Brantford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Hubert on 22 Dec 2023
Beste Jeffrey,Hartelijke dank voor deze enthousiaste beoordeling.Het doet mij veel plezier dat u tevreden was met uw verblijf en dat de netheid van de kamer naar wens was.Ik wens u fijne eindejaarsfeesten,Mr. Hubert

10/10 Excellent

WENDELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Wendell,Thanks for sharing your positive review.I am so glad that everything met your expectations during your stay with us.I look forward to welcoming you back in the future.Best wishes,Mr. Hubert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Really nice hotel. Room was perfect. Location is excellent close to trains, trams, shops and local attractions. Love the nespresso coffee machine in the lounge area. Would stay here again.
Stayed 3 nights in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi there,I would like to thank you for this positive review of your experience in our hotel.I'm delighted to hear that the room met your expectations and that you appreciated the prime location of my hotel, convenient for exploring the city and accessing local transportation. It's fantastic to know that the Nespresso coffee machine in the lounge area added a pleasant touch to your stay. I aim to provide comfort and convenience, and it seems we have hit the mark with you. I'm thrilled you would consider staying with us again and look forward to the opportunity to welcome you back.Take care,Mr. Hubert

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay. Staff went above and beyond to connect. Great gym facilities and clean
Stayed 1 night in Nov 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Michelle,I would like to thank you for the rating of your recent stay.It's rewarding to know that my hosts made a lasting impression with their commitment to excellence. I'm also glad you took advantage of the well-appointed gym facilities – I believe it’s a great way to stay energized. Furthermore, your appreciation for the cleanliness of our hotel is also much valued; it's one of the many details my hosts are meticulous about. I'm here to ensure that your stay is as enjoyable and comfortable as it can be, and it seems we've hit the mark!I look forward to welcoming you back. Take care,Mr. Hubert

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, extremely helpful and kind staff, amenities were amazing! Free tea, coffee, movie nights, option for a hot coco bar, gym etc. highly recommend for price point
Stayed 2 nights in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Carla,I would like to thank you for this review.I'm thrilled to hear that the central location of my hotel met your needs and that you found my hosts to be both helpful and kind. Your appreciation for the amenities we offer, such as complimentary tea and coffee, and the availability of our gym, is highly valued. It's fantastic to know that these features enhanced your stay and offered you a pleasant experience for the value.It is always encouraging to receive positive feedback such as yours, and it is a testament to the efforts of my hosts to make every stay memorable. Your high recommendation is greatly appreciated and will certainly inspire the entire team to continue delivering exceptional service.I look forward to welcoming you back on future visits. Cheers,Mr. Hubert

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Mr. Hubert on 9 Feb 2024
Cher Benjamin,Tous mes remerciements pour ce retour très positif.Je suis ravis que notre hôtel a répondu à toutes vos attentes.La satisfaction de nos clients est notre plus grande source de motivation.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement. Bien cordialement,Mr. Hubert

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the perfect spot for the things I wanted to do on my visit. Great staff (friendly, helpful, responsive) throughout my stay. Location provided great access to shopping, dining, and sightseeing. Also located near other modes of transportation. I did some tours and the meeting points for the tours I did were all less than a five minute walk.
Stayed 5 nights in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Todd,Thanks for sharing your positive review.I'm thrilled to hear that the hotel's location was ideally suited for your activities and that the proximity to shopping, dining, and sightseeing enhanced your visit. It's also gratifying to learn that my hosts made a positive impact with their friendly and responsive service. Additionally, accessibility to various transportation options is indeed one of the strengths of our location, and I'm glad it contributed to the ease of your travels.I look forward to welcoming you for another pleasant stay. Cheers,Mr. Hubert

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Chère Alicia,Mille mercis à vous pour ce retour positif.Je suis content que notre hôtel ait répondu à toutes vos attentes.Au plaisir de vous revoir à nouveau très bientôt,Mr. Hubert

10/10 Excellent

Ashleigh

Stayed 1 night in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Ashleigh,I would like to thank you for this kind review.I am delighted to hear that you enjoyed your time with us.I look forward to welcoming you back. Take care,Mr. Hubert

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for Christmas markets and more .
Lovely - only small issue was regular rumble from underground trains which is no fault of hotel and gets you by surprise walking in road too!
Stayed 1 night in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Dear Pete,Thanks for your feedback.I'm thrilled to hear that my hotel served as a lovely base for your exploration of the Christmas markets and the surrounding area. It's great to know that the location was a highlight of your visit. I understand that the rumble from the underground trains caught you off guard, and appreciate your understanding that such elements are part of the city's infrastructure. My team and I strive to ensure the comfort and satisfaction of our guests, and it's rewarding to see that you enjoyed your time with us.I hope to see you again on a future occasion. Cheers,Mr. Hubert

10/10 Excellent

Naida

Stayed 4 nights in Dec 2023
Response from Mr. Hubert on 18 Dec 2023
Hi Naida,I would like to thank you for the rating of your recent stay.I am delighted to hear that you enjoyed your time with us.I look forward to the pleasure of seeing you again in the future. All the best,Mr. Hubert