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Dreams Natura Resort & Spa - All Inclusive
4.5 star property

Luxury resort on the beach, with 2 spa tubs

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Dreams Natura Resort & Spa - All Inclusive

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Couples treatment room(s), sauna, hot tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar
Presidential Suite (Preferred Club)
9 restaurants, breakfast, lunch, dinner served; international cuisine
Zip-lining

Overview of Dreams Natura Resort & Spa - All Inclusive

VIP Access
8.0

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Pet-friendly

Explore the area

Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationAgave Mexican Cuisine2 min walk
  • Popular LocationAzulinda Lobby Bar3 min walk
  • Popular LocationXoximilco13 min drive
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Room options

Junior Suite Ocean View Double

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Day bed
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Day bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Day bed
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite (Preferred Club)

cleanliness

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 145 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Deal of the Day

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Tropical View King

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Day bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean View

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Governor Suite

cleanliness

Highlights

Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front Double

cleanliness

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Morelos

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena.

What's nearby

  • Moon Palace Golf Club - 15 min drive
  • Petempich Bay - 16 min drive
  • Crococun Zoo - 18 min drive
  • Puerto Morelos Beach - 23 min drive
  • Puerto Morelos Town Square - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Agave Mexican Cuisine - 2 min walk
  • Cusco - 18 min drive
  • Grand Central Buffet - 17 min drive
  • The Grill - 18 min drive
  • Vela Food Hall - 3 min walk

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury all-inclusive resort by the ocean
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar and a poolside bar. With a white sand beach, beach massages and kayaking, this resort is the perfect place to soak up some sun. Indulge in a sports massage, a facial and aromatherapy at Dreams SPA by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature international cuisine and a poolside location. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking and valet parking
  • A porter/bellboy, concierge services and a billiards/pool table
  • Coffee/tea in reception, luggage storage and a ballroom
  • Guest reviews speak well of the family-friendly amenities, bar and pool
Room features
All 553 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Childcare services, free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Showers, free toiletries and hairdryers
  • Eco-friendly cleaning products, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Sustainability

Sustainability practices

Energy-saving switches
LED lighting (80% minimum)
No plastic water bottles
No plastic drinking straws
Water-efficient showers
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu (Pan-Asian)
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (12,208 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly cleaning products available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65, per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 14 Apr 2024 start from €468.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a deposit of USD 65 per night and a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, aerobics classes, dance classes and more.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 594 out of 1207 reviews" "
Rating 8 - Good. 284 out of 1207 reviews" "
Rating 6 - Okay. 144 out of 1207 reviews" "
Rating 4 - Poor. 103 out of 1207 reviews" "
Rating 2 - Terrible. 82 out of 1207 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property was average at best there were some good experiences. The entertainment crew was amazing Walter was always coming up to us at the pool to invite us to join the activities and always included our young kids. Kids loved the pools but the daily weddings kicking the rest of us paying guests out of the pool almost daily was very inconvenient. The last couple days of our trip was at the beginning of most people’s spring break and it became very busy and the hotel decided it would be a good time to film a promotion video and close down the busiest area of the pool for the day creating a lot of unhappy guests myself included as I was down at the pool everyday at 5am to get a seat by the pool and sat there until 830 and when I left to get breakfast they cleared out the whole area leaving hundreds of guest who had gotten there early to get seats now left without seats or a pool to use for the day. Our first two days our room was cleaned daily, restocked and turndown service but after those two days we would go days without any services in our room unless we called and requested them and we had upgraded to be preferred guests. The food there was average at best and I went in with low standards for food but the buffet was always cold even if you got there right when the food came out. The other restaurants were ok but nothing was really satisfying and service was hit and miss. Lack of soap in the bathrooms was gross not just empty but no dispenser period even in preferred.
Stayed 7 nights in Mar 2024

10/10 Excellent

Yesenia

Just fabulous! The waiter and waitresses at the world cafe were so friendly and kind
Stayed 3 nights in Mar 2024

10/10 Excellent

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very clean and the staff were pleasant. Contrary to other reviews, our room was in excellent condition and very spacious. There was a bit of construction near the adult pool but the noise didn’t bother us. It was quite crowded due to spring break but that is to be expected in March. The restaurants were very good including the buffet. The Bordeaux restaurant was exceptional. The only negatives were the seaweed on the beach but they were constantly clearing it up.
Stayed 7 nights in Mar 2024

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was just ok. I was disappointed in the food.
Stayed 4 nights in Mar 2024

8/10 Good

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing family resort. Lots to do all day long, pool activities and evening shows. Staff was friendly and helpful. The service was great at all the bars and restaurants. We loved the lazy river and waterslide. We didn’t try the dip line but it looked like fun. The evening entertainment was great every night . Overall great resort and would stay here again. Our kids loved it!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Raymond, Vaughan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE
Stayed 6 nights in Jan 2024

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Jarmania

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa was AMAZING!
Stayed 3 nights in Mar 2024