Dreams Sapphire Resort & Spa - All Inclusive
5.0 star property

Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Dreams Sapphire Resort & Spa - All Inclusive

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Terrace/patio
View from room
Premium bedding, down duvets, free minibar, in-room safe
Restaurant
Boating

Overview of Dreams Sapphire Resort & Spa - All Inclusive

VIP Access
Reviews
8.0

Very good

Highlight
  • Free breakfast is scored top 10% in Puerto Morelos by travellers.

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is €391
Price available on 2/5/2024

Check out the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Popular LocationMoments Lobby Bar1 min walk
  • Popular LocationArrecife de Puerto Morelos National Park4 min walk
  • Popular LocationPuerto Morelos Beach13 min walk
  • Popular LocationCrococun Zoo3 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Preferred Club Master Suite Beach Front Swim Out King

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

Preferred Club Premium Junior Suite Swim-Out Ocean Front King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Preferred Club Junior Suite Beach Front Swim Out Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Family Junior Suite Tropical View

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Junior Suite Tropical View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite Tropical View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Deluxe)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Preferred Club Premium Master Suite Ocean Front

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Premium Two Storey Villa

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 1 King Bed

Preferred Club Premium Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • Sleeps 3
  • 2 Double Beds

Deal of the Day Preferred

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Preferred Club Junior Suite Tropical View Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Master Suite Ocean Front Swim-Out

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Suite Tropical View King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Premium Junior Suite Swim-Out Ocean Front Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout curtains
Ceiling fan
Down duvet
  • Sleeps 3
  • 2 Double Beds

Deal of the Day

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Puerto Morelos

Located in Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at El Rey Polo Country Club. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

What's nearby

  • Puerto Morelos Beach - 13 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Puerto Morelos Reef - 8 min drive
  • Ojo de Agua Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Portofino - 14 min walk
  • The Kitchen Table - 9 min walk
  • The Reef - 4 min walk
  • Fresca Bar - 9 min walk
  • La Petit Creperie - 7 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury all-inclusive resort on the waterfront
At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 2 poolside bars. With a white sand beach, beach massages and kayaking, this resort is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a deep-tissue massage or a manicure/pedicure at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The gym offers fitness classes and Pilates classes; other things to do include basketball, volleyball and archery. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace.
Other perks at this resort include:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free bike hire, 2 outdoor tennis courts and babysitting (surcharge)
  • ATM/banking services, beach towels and a table football
  • A gift shop, multilingual staff and wedding services
  • Guest reviews say good things about the family-friendly amenities, breakfast and pool
Room features
All 488 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 50-inch LED TVs with cable channels
  • Balconies, childcare services and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 2 May 2024 start from €390.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Dreams Sapphire Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 3 miles (5 km).

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 134 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 97 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sigrid

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The landscaping of the property was serene. With that being said I was disappointed with the lack of service as it related to the following: the day I arrived there was a heavy thunderstorm and the front desk did not offer me and my group a ride to our room which was a quarter mile away. Our building was difficult to locate in the heavy rain and each employee we came in contact with did not speak english and could not assist. Secondly, the refrigerator in out room was broken, the iron was broken and the safe did not work. The building our rooms were in were outdated. The booking of dinner reservations at the resort was complicated for no apparent reason. Overall, the customer service component of this resort was lacking to say the least. Less emphasis on appearance and take more time to adhere to the needs of your patrons to ensure positive reviews in the future. Maybe i’ll read about it because I wont be back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sara Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
This resort never disappoints us. The food is superb at every restaurant. The service is amazing, especially at the buffet for breakfast and lunch with Mardo and Archie. I highly recommend the resort. The only thing I did not like was the addition of the day beds by the pool area. It made it look messy, cluttered and less luxurious than what I remember without them. I would remove these. Similarily, the pool area has become very congested with loungers and the lounge pads need to be replaced.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024

8/10 Good

RENE, ROMA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Its a great hotel on te lower part of the tops resorts. Vip status was very honored and was great. The staff is always kind and useful for all amenities and activities. Restaurants are great, and the oriental and french ones are superb! They are not that big so expect a bit of waiting because there are no reservations
Stayed 6 nights in Mar 2024

8/10 Good

Katerina, Holmes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, great location and beautiful surroundings were great. Food and choice of restaurants could use some improvement.
Stayed 6 nights in Mar 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very mediocre at best; disappointing for a 5 star resort. Staff was friendly and helpful. Property was well kept and the room was clean.
Stayed 4 nights in Mar 2024

6/10 Okay

Deniz

Travelled with family
It was ok at best. Resort isn’t in top shape. Limited food options. When you actually were able to eat somewhere, the food is below average at best. Good luck getting seats by the pool, everyone wakes up early and outs their personal stuff on chairs to reserve. This is not a 4 star resort. I’ve stayed at Dreams resorts before and this by far is the worst of all of them.
Stayed 4 nights in Mar 2024

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and the food was Really Good!!! 👍
Stayed 2 nights in Mar 2024