Front of property

Reviews of Woodford Dolmen Hotel

4 out of 5
Woodford Dolmen Hotel
Kilkenny Road, Carlow, Carlow

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 231 reviews" "
Rating 8 - Good. 88 out of 231 reviews" "
Rating 6 - Okay. 14 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 6 out of 231 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ricky

Stayed 2 nights in Nov 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Home away from Home
Fantastic Hotel beautiful setting. Food was fabulous and the service. Staff on reception very welcoming efficient and very obliging at any request I made. Housekeeping staff incredible always greeted me.
Stayed 7 nights in Nov 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and food
Lovely hotel with really friendly staff. Breakfast was great, huge choice of food.
Stayed 2 nights in Nov 2023

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities, room comfort
Room 124 over looking heating system.
Everything great about the hotel except room 124. The room was right beside the heating system that kept us awake for 2 nights. We paid E388 for this noisy room and one would need google maps to find. We got a brick wall outside our window last stay. We won't be returning again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location for Carlow and Bagenalstown visits. Attentive staff, good breakfast and quiet surroundings.
Stayed 2 nights in Sep 2023

8/10 Good

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable. At times loud due to a wedding but understandable. Would stay again.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Sep 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Darina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Staff very friendly, especially one particular bar man who was so accommodating and friendly. Nice little fairy garden on the grounds for the kids. 5 min drive into the town centre.
Stayed 2 nights in Sep 2023

8/10 Good

James

Stayed 2 nights in Sep 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Karla, Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved staying here. Our room was clean and perfect for our family of 4. The hotel restaurant on site had delicious food and the staff throughout the hotel were so kind. We only got to stay one night but would have loved to have stayed longer
Stayed 1 night in Jul 2023
Response from Woodford Dolmen Hotel on 27 Jul 2023
Good afternoon Karla,I hope you are well.I was delighted to read your kind words regarding your recent stay with us, I will be sure to share them with the team and pass on your compliments to the head chef and his team. We appreciate all feedback as it helps us improve the service and experience we offer to our customers.We hope to welcome you back again soon.Kind regards,Colin Duggan - General Manager

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Stayed 1 night in Jun 2023

8/10 Good

Ana Paula

Stayed 1 night in May 2023

10/10 Excellent

Geraldine

Stayed 1 night in May 2023

2/10 Terrible

RAJNEESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
No hot water for two days to take a shower
Stayed 3 nights in May 2023
Response from Woodford Dolmen Hotel on 29 May 2023
Good afternoon Rajneesh,Thank you for taking the time to leave a review of your recent stay.I was disappointed to read your comments in regard to the water as this is not the standard we strive to provide. We had an issue with one of our boilers which affected the hot water in one wing of the hotel. Unfortunately being a weekend we had to wait for a plumber to be available to come in and fix it. All our boilers have since been reviewed and serviced before the summer season. We take all feedback on board and appreciate the time it takes to leave feedback. We hope to welcome you back again soon.Kind regards, Colin Duggan - General Manager

8/10 Good

Brigida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Helen

Stayed 1 night in Apr 2023

10/10 Excellent

Donal

Stayed 1 night in Apr 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Niamh

Stayed 1 night in Apr 2023

4/10 Poor

Gary

Stayed 2 nights in Mar 2023

8/10 Good

Joe

Stayed 1 night in Feb 2023

10/10 Excellent

Niamh

Stayed 1 night in Dec 2022

10/10 Excellent

KEITH, Chalfont

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Sean

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Alisha

Stayed 1 night in Aug 2022

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees here were extremely friendly & competent!! They went out of their way to help us with a few things. From front desk, to bar staff, to breakfast team. Thank you!
Stayed 1 night in Jul 2022

6/10 Okay

Alane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was pretty but no AC, the amenities in the room were very sub par, the elevator wasn’t working and the lighting in the room was bad
Stayed 1 night in Jul 2022

4/10 Poor

Toni

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at Woodford Dolman were pleasant, however, I made 3 calls to the front desk for assistance with a remote. The carpet in my room was stained in multiple places and dirty. Not something that was hidden but in numerous places on a light grey carpet. A bulb was out in a lamp and needed to be replaced. Made me feel that the room was never checked before the room was given to me. Walls are paper thin. I could hear the next room's patron yawning and snoring. There was no access to drinking water except to walk into the restaurant. No mini fridge or microwave in the rooms. No gym! Although there is space and room for it. The food wasn't good. Not many vegetarian or vegan options. There was probably one thing I could eat. I would say this hotel is good for hosting day events but not great for overnight stays. The staff was pleasant and responsive to the issues with my room and offered an upgrade.
Stayed 4 nights in Jun 2022

10/10 Excellent

DAVID

Stayed 1 night in Jul 2022

6/10 Okay

David

Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff more than make up for any niggles (i.e em groining plumbing from time to time) and not to mention the absolutely lovely location. I had views over the river barrow and beyond. Breakfast service was stellar, clean attentive and professional staff. The breakfast itself was both filling, a good solid Irish breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Cheryl

Stayed 1 night in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Richard

Stayed 1 night in Mar 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Care
Bar/Restaurant staff were very friendly and helpful. Reception staff also very pleasant, especially the night porter that checked me in at 02:00hrs. Very impressed with this hotel.
Stayed 2 nights in Feb 2022
Response from General Manager on 21 Feb 2022
Thank you for your lovely review. I'm delighted to read your comments about our staff & how friendly you found them - we are very lucky with our team. I hope we can look forward to welcoming you back to stay with us again soon. Regards Colin Duggan - General Manager

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel with a lovely view. Friendly and helpful staff.
Stayed 1 night in Dec 2021

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, great service and delicious food.
Stayed 1 night in Nov 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip Good hotel all staff were professional and made me feel welcome across all departments Food at evening meal was excellent I would definitely return Regards M
Stayed 1 night in Nov 2021

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where you should stay if youre in Carlow.
Clean, friendly hotel. Third stay for myself in about a fifteen years, and staff were very nice to deal with, at reception, bar and restaurant. If you are booking for Carlow, this is where you should stay. Not walking distance from the town but a short taxi ride. The rubber ducks are a lovely touch.
Stayed 1 night in Nov 2021

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a quiet area just outside the town.
Stayed 1 night in Oct 2021

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in Oct 2021

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff training needed...
Family stay for a sports event. Disappointing attitude at booking in with sub-standard cleanliness within the room. Hotels need to get the basics right. Welcome you & a clean room.
Stayed 2 nights in Sep 2021
Response from General Manager on 30 Sept 2021
Hi Michael. I'm disappointed to read your review here & your comment about the booking process & attitude. Admittedly, there was some confusion around your booking due to the information you yourself provided during the booking process. Our reservations staff did all they could to help you resolve this & amend your booking, including a nearly 30 minute phonecall with Expedia on your behalf. Unfortunately, your booking experience with a 3rd party, not direct with ourselves seems to have left you with a negative impression & this had been unfairly projected onto us. Regards Colin Duggan - General Manager