Scuba diving, snorkelling, beach bar, kayaking

Reviews of Hotel San Pedro de Majagua

4 out of 5
Hotel San Pedro de Majagua
Isla Grande, Rosario Islands, Bolivar

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 376 reviews" "
Rating 8 - Good. 101 out of 376 reviews" "
Rating 6 - Okay. 48 out of 376 reviews" "
Rating 4 - Poor. 17 out of 376 reviews" "
Rating 2 - Terrible. 19 out of 376 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an absolutely stunning location and the staff when out of their way to be helpful. Food at the restaurant was great, activities they offered were a delight and we could not recommend it highly enough. The rooms were beautifully laid out and private. You will not regret booking this!
Stayed 2 nights in Mar 2024

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, but the food was some of the worst I've ever tasted.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were kind and accommodating, we had a beautiful stay. Some of our favorite parts were the snorkeling, the beaches and the spa services
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great overnight stay at Majagua. They have 2 beaches conveniently located on the property with different vines. They have great food options at the restaurant. My room was also super comfortable and nice. Highly recommend staying here if you’re visiting the island.
Stayed 1 night in Dec 2023

6/10 Okay

Suzanne

10/10 Excellent

Michael, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at this property. We didn't utilize the eco tours. We rented bikes one day but honestly there isn't very good signage indicating which dirt path goes where so we turned around. The staff and the hotel are great, the food is fantastic and we were blessed with great weather.
Stayed 2 nights in Nov 2023

4/10 Poor

Julia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice and they work hard to make you happy, however, a lot of improvement in the facility is needed. There’s no hot water at all. You need to take cold showers. The water pressure is also minimal. Rooms are fine, but the entire hotel is under construction so it’s very noisy all day. There’s nothing to do there other than two tiny beaches (enough to fit like 6 chairs each). No pools, no gift shops like the they say, not even different restaurants/ food. You get stuck in an island with the same food starting at a super tiny beach and that’s all. Not worth it at all.
Stayed 4 nights in Nov 2023

2/10 Terrible

Oskar

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Very low standard! Unresponsive! Hotels.com awful!
Our stay was very unsatisfactory. For the very high price paid we received: (1) rooms unfit for 4 persons and totally unprepared, (2) no hot water at all and/or very low pressure cold water, (3) no reaction from the hotel for 3 days as to our complaints (!), (4) nobody from hotel spoke English, (5) 2-hours long check-in, (6) the entire "paradisal" facility under construction, (7) dirty sunbeds and many more. Problem 1. In one bungalow we found the room with beds for only 3 people (1 double bed and 1 single bed). The hotel's solution was absurd! They added an extra bed to one of the bungalows. Since the bungalows are very small, the bed was placed in the middle of the room. The bed obstructed the access to the wardrobe and to the bathroom! The coffee table was moved to the bathroom! The entire room looked like a one big bed (see the photo)! Also another room is not suitable for a stay of 4 people. Although formally there was a couch which could allow for additional 2 people to stay, the standard is unacceptable. Two people must “cross each other” and the beds were extremely short. Problem 2. For 3 days the hotel was not able to provide us hot water. Problem 3. For 3 days after the complaint nobody bothered to contact us. ONLY after we decided to make a scene (which was very unpleasant), the manager magically showed up and after hours of shouting, gave us around 17% discount. Also hotels.com was extremely unhelpful. They simply accepted the hotel's position.
Stayed 3 nights in Nov 2023

10/10 Excellent

daniela

Stayed 2 nights in Oct 2023

8/10 Good

Ana Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great under the circumstances!
This is the best you are going to get on this island I think. The staff was great except of a couple of the eco-guides who have serious machismo attitude. Jeffrey was amazing though who took us to see the bioluminescent plankton. Also Andreas with the snorkeling team.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome! Just keep in mind that there is no market in the area.
Stayed 1 night in May 2023

10/10 Excellent

Dayvid, Oakland

Liked: Cleanliness, property conditions & facilities
The place is beautiful, modern and clean. It's in a jungle. The staff is professional and friendly
Stayed 3 nights in May 2023

10/10 Excellent

Dayvid, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
It's beautiful and relaxing and the staff is professional and friendly
Stayed 1 night in May 2023

10/10 Excellent

Kaká

Stayed 4 nights in Apr 2023

10/10 Excellent

Lea

Stayed 2 nights in Apr 2023

8/10 Good

Houcine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and so was the service. The food was ok and the hotel can use some improvement in that area.
Stayed 1 night in Apr 2023

6/10 Okay

Fiona

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Krista

Stayed 1 night in Apr 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Gisella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREA PLACE FOR RELAXATION AND QUIET TIME. THE RIDE BACK WAS ROUGH THOUGH, WOULD NOT RECOMMEND FOR LITTLE ONES, AS THERE IS NO POOL
Stayed 3 nights in Mar 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
This is a unique location and experience. Due to the remoteness of the island, the services and options are limited. We spent 2 nights at the hotel which was more than enough. We saw mostly day trippers come to the island. The boat services to/from Cartagena is a bit of a hassle, there is no flexibility in the schedule and you can only leave or come at the same time every day if you are not willing to hire your own charter. I thought the food at the restaurant was fine but can get boring with no other options. I highly recommend doing a canoe tour of the mangroves, getting a massage and exploring the island and other resorts on foot. The island and beaches are stunning.
Stayed 2 nights in Mar 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Karla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two private beaches on the property were perfect. The food was amazing! Best food we tried in our trip to Colombia.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sallie

Stayed 1 night in Feb 2023

4/10 Poor

Yury

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced food that was pre cooked and they will heat it up and give it to you, drinks cost 3 times regular price, beach with a lot seaweed and washroom smells like sewage.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
We very much enjoyed our stay at the Hotel San Pedro de Majagua. We selected this hotel based on the article in the Travel&Leisure magazine, which listed it as the best place to stay on the island. It's a beautiful property with only 17 bungalows with a wide range of activities (snorkeling, kayaking, massage, etc.) being easily arranged and well executed). We travel a lot and typically stay at somewhat upscale accommodations and were happy with our stay on all fronts. In addition to great accommodations, the hotel's restaurant is wonderful with a large variety of fresh caught seafood dishes. We ate there lunches and dinners in addition to a good breakfast included. Hotel stuff is very nice and helpful. Eveline, who is the best English speaker on site, at the front desk is wonderful. She is always ready to help and does it very efficient always with a smile on her face. The hotel is lucky to have her as an employee. Jader, the captain in charge of the restaurant, is also very helpful. We had some work being done in front of our bungalow when we arrived. Eveline immediately took care of this issue moving us to the more spacious upgraded room (without any additional pay) for the remainder of our stay. Would definitely stay at the hotel if we come back. Very much recommended.
Stayed 3 nights in Feb 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited the restaurant on a night when I did not have accommodation. The waiter told me I wasn’t able to sit any of the many free tables in the ‘guest’ section. Instead they showed me to a section where I had to sit away from everyone else, alone- but in line of sight of the main section. The section I was seated in had no music, no table cloths and a stray dog who sat next to me. The waiter didn’t make any effort to remove the stray dog until asked. Even though it was sitting in between us as he took my order.
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2023

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful and majestic stay! Will definitely be back!
Stayed 1 night in Jan 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was attentive and helpful. Thank you
Stayed 1 night in Jan 2023

10/10 Excellent

gayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic in every way. Property was impeccable, staff wonderful. Plenty of excursions like snorkeling, diving, mangrove tour. The massages were delicious as was the food. Everyone was very accommodating, can’t wait to go back.
Stayed 4 nights in Jan 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow wow! Beautiful time on this gorgeous island! Loved every second here. The rooms are beautiful and you must take a canoe through the mangroves and go snorkeling while there!!

10/10 Excellent

Jose

Stayed 1 night in Dec 2022

10/10 Excellent

Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to relax and recharge!
This hotel surprised us since the beginning. Every employee was very polite and friendly. The property is incredibly beautiful and calm. I’d love to spend more time there, relaxing, and enjoying the nature around.
Stayed 4 nights in Dec 2022

10/10 Excellent

Brie

Stayed 1 night in Dec 2022

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2022

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2022

10/10 Excellent

andrew phillips

Stayed 3 nights in Oct 2022

10/10 Excellent

Dexteril

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A jewel great staff great food and great amenities Best experience in Colombia
Stayed 1 night in Sep 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Some things are a little dated but still nice. Food is decent. Staff are great. Lots of actives options. Def recommend snorkeling/diving on the reef.
Stayed 3 nights in Sep 2022

10/10 Excellent

Hernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most peaceful and nature environment with the commodities of the real world in one place I highly recommend this relaxing resort hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!! The rooms were spacious and very clean. Staff is very attentive and go above and beyond.
Stayed 1 night in Sep 2022

10/10 Excellent

ROLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and romantic rooms with nice views of the ocean. Great food and beaches were nice...
Stayed 1 night in Sep 2022

10/10 Excellent

daniel

Stayed 2 nights in Aug 2022

10/10 Excellent

John

Stayed 10 nights in Jul 2022

6/10 Okay

Loyal, New York

Stayed 1 night in Jul 2022

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the most relaxing portion of our Cartagena trip! The staff were friendly and welcoming, the room was comfortable, the snorkeling and bioluminescent swimming experiences were great. We enjoyed the beach as well as the massages we received. Transportation to and from the island was easily arranged through the hotel. We would highly recommend to anyone.
Stayed 1 night in Jun 2022

10/10 Excellent

Harold

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location and food. Rooms were clean and comfortable.
Stayed 2 nights in Jun 2022