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This was our second stay here and just as good as the first. Rather than being in the main hotel I booked a room with kitchenette and bathroom which was fine. This hotel has a great location with easy parking and close to walk to the town Centre
Sally
Stayed 1 night in Mar 2024
Response from Terry on 20 Mar 2024
Thank you for choosing to stay with us at Belmore Court & Motel for the second time and for sharing your feedback. We are delighted to hear that your second stay was just as enjoyable as the first, and we appreciate your kind words about our location, parking, and proximity to the town centre.We are glad you found your room with a kitchenette and bathroom suitable for your needs. We understand the importance of having the convenience of a kitchenette, and we are pleased that it met your expectations. It's lovely to hear you had a comfortable and enjoyable stay in your room.Our location is indeed one of the highlights of our hotel, and we are glad it worked well for you. Being close to the town centre and having easy parking are essential factors for many of our guests, and we are pleased that these aspects added to the overall positive experience of your stay.Thank you for your continued support and for staying with us again. We look forward to welcoming you back for another great stay at Belmore Court & Motel. Should you need any assistance with future bookings or have any special requests, please do not hesitate to contact us.Once again, thank you for your feedback. We genuinely appreciate it.
Another lovely stay at the Belmore. Great staff throughout the hotel, and an amazing breakfast! Very quiet and only a 10 minute walk from town. Great to have EV chargers too.
Ian
Stayed 2 nights in Nov 2023
Response from Terry on 6 Nov 2023
Thank you for your kind feedback! We're thrilled to hear that you had another lovely stay at the Belmore and that our staff and breakfast exceeded your expectations. It's great that you found our location convenient for exploring the town, and we're pleased to offer EV chargers for added convenience.Your support and positive comments are greatly appreciated. If you plan to stay with us again in the future, don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable. We look forward to welcoming you back!
Got covered in bed bug bites , owner was notified, told him to follow up with me but was told he was going on his holidays
Colin
Stayed 2 nights in Oct 2023
Response from Terry McCartney Manager, Belmore Court & Motel. on 7 Nov 2023
Dear Colin,Thank you for your patience while we conducted a thorough investigation into the matter you brought to our attention regarding the possibility of bed bugs in the room you stayed in at Belmore Court & Motel. We undertook an immediate investigation of the room you stayed in and then, as I explained to you, instructed Rentokil to investigate independently and that would take a number of days.I want to be unequivocal in stating that, based on the comprehensive report from our trusted Pest Control partner, Rentokil, there is definitive evidence that the room you occupied had no bed bugs. I had previously shared the initial findings with you, and now, with the final report in hand, the results are consistent: there were no traces of an infestation. I have now provided you with definitive proof that there were no pests in your room.While we appreciate all feedback and take every allegation seriously, it's crucial to ensure that information shared is accurate and based on facts. Our reputation is built on the trust and satisfaction of our guests, and we go to great lengths to maintain the highest standards of cleanliness and safety. We would prefer that if guests have any issues during their stay that they bring them to our attention rather than a day or so after they depart so that we have an opportunity to investigate at the time and fix is required.If you still have concerns, I encourage you to review the evidence and the professional findings provided. We remain committed to providing all guests with a safe and comfortable stay. However, it's essential that any feedback or claims are substantiated to prevent the spread of misinformation.Regards,
Excellent facilities and welcoming staff. Very well situated and we would happily return.
Tanya
Stayed 1 night in Oct 2023
Response from Terry on 25 Oct 2023
Thank you for your excellent rating and kind words about your experience at Belmore Court. We're delighted to hear that you found our facilities to be excellent and our staff welcoming. It's great to know that our location worked well for you, and we would be more than happy to welcome you back on any future visit. If you have any specific feedback or requests for your next stay, please feel free to share them with us. Your satisfaction is important to us, and we aim to make your future stays just as enjoyable.
10/10 Excellent
Thomas
23 Oct 2023
Thomas
Stayed 1 night in Oct 2023
Response from Terry on 24 Oct 2023
Thanks for the 10/10 review.Hope you can return again soob.
Nice enough hotel but wouldnt consider it 4 star. Could hear all the passing traffic.
Verified traveller
Stayed 1 night in Oct 2023
Response from Terry on 23 Oct 2023
Hi.Thanks for the review.We are NOT a four-star hotel, but we are 4-star Motel and Guest accommodation.The town centre location is perfect for the guests who wish to access the many pubs and restaurants nearby.Hope this makes things cleaer.
Excellent stay at the Belmore Court. Comfortable room with handy kitchenette to make breakfast and picnic lunches. Shower very good and good quality towels. Brilliant location within walking distance of shops, bars and restaurants.
Trevor
Stayed 2 nights in Sep 2023
Response from Tery on 25 Sept 2023
Hi TrevorThanks for the 10/10 reviewsLet me know if there is anything else you need.
10/10 Excellent
Trevor
18 Sept 2023
Trevor
Stayed 1 night in Sep 2023
Response from Terry on 19 Sept 2023
Hi TrevorThanks for the wonderful 10/10 review.Hope you can return again soon.
8/10 Good
Samuel
17 Sept 2023
Samuel
Stayed 2 nights in Sep 2023
Response from Terry on 18 Sept 2023
Thanks for the review.
6/10 Okay
Zeev
Travelled with family
11 Sept 2023
Liked: Cleanliness, staff & service
Too expensive
We order "deal" online for 104 pound.
Got a small room in the old bulding uper flor with stairs to get to entrance of 3 rooms that where attached.
The kitchenet was not usefull for us bathroom and shoer are uptide.
We could upgrade for 35 pound to ew room and breakfast. I think the price is not suitable for the facilities which were just ok.
Zeev
Stayed 1 night in Sep 2023
Response from Terry on 11 Sept 2023
We appreciate your feedback regarding your recent stay at our establishment. We apologise if the room and facilities did not meet your expectations.Our goal is to provide a comfortable and enjoyable experience for all our guests, and we're sorry to hear that you found the room and facilities to be just okay. We do offer different room types to accommodate various preferences, and we understand that upgrading to a different room may have been more suitable for your needs.Your feedback is valuable to us, and we will take it into consideration as we continue to improve our offerings and services. If you decide to stay with us again in the future, please feel free to reach out and discuss your preferences. We aim to provide options that meet the needs and expectations of all our guests.Thank you for sharing your thoughts with us.
Thanks for the top class review.Hope you can return soon.
4/10 Poor
Philip
27 Aug 2023
Philip
Stayed 1 night in Aug 2023
Response from Terry on 28 Aug 2023
Hi PhilipThanks for the review.Please contact me with any issues you encountered.
8/10 Good
William
27 Aug 2023
William
Stayed 2 nights in Aug 2023
Response from Terry on 30 Aug 2023
Thanks for the great review.
6/10 Okay
Lori
Travelled with family
26 Aug 2023
Liked: Cleanliness, staff & service
Can’t speak about the hotel and we were placed in the motel. The motel is clean but old. Had to climb quite a few stairs to get to our accommodations as there was no lift/ elevator. Beds were good but shower is teeny tiny. Receptionist was very nice. Wish i could give it a higher rating. I’m guessing the hotel portion is mixed based on reviews.
Lori
Stayed 1 night in Aug 2023
Response from Terry on 26 Aug 2023
Hi LoriThanks for the review and feedback.Our Standard Rooms are perfect for those guests on a budget. It clearly states most of these rooms require stair access.The rooms are in a converted terrace of house so sometimes space is limited.Apologies is this was an issue.Our Superior & Executive rooms are larger and in the newer building and many be more suitable for you with a lift to all levels.Hopefully you’ll come back and check those out.
Super spot. Carl at the front desk was wonderfully welcoming and informing about the area. I appreciated the close and large parking spot close to our room.
Jeanette
Stayed 1 night in Aug 2023
Response from Terry on 18 Aug 2023
Hi JeanetteThanks for the wonderful 10/10 review.Carl is a great asset to the team and manages the department well.Hope you can stay again soon.
Enjoyed our one night stay here. Easy to park the car, comfortable and clean room, the staff was very friendly. Breakfast was great too - buffet style with the staff on-hand to help and refresh anything missing, so it did not feel like things had been sitting there for hours.
Caroline
Stayed 1 night in Aug 2023
Response from Terry on 11 Aug 2023
Thanks for the top class review.See you again soon.
Great location, rooms clean and spacious. Self service breakfast very tasty and plentiful. Staff very friendly and helpful. Parking spaces a bit tight and first come first served. Some noise in early hours of morning from neighbouring rooms or late guests returning a bit annoying but that’s the only negative. Would highly recommend and would stay again.
Marie
Stayed 2 nights in Jul 2023
Response from Terry on 16 Jul 2023
Thanks for the feedback and wonderful review.Hope you can return again soon.
8/10 Good
Robert
13 Jul 2023
Liked: Cleanliness
Robert
Stayed 4 nights in Jul 2023
Response from Terry on 14 Jul 2023
Thanks for the super review.Hope you can return again soon.
When in Enniskillen we stay here as it's local to everything. The staff are fabulous and nothing is too much to ask. We forgot to mention one of us is a coeliac but when we went for breakfast they catered for us. Can highly recommend to his place.
John
Stayed 3 nights in Jun 2023
Response from Terry on 5 Jul 2023
Hi JohnIt’s always lovely to see you guys.Thanks for the top review and the nice comments.See you again soon.
10/10 Excellent
Colette
2 Jul 2023
Colette
Stayed 3 nights in Jun 2023
Response from Terry on 3 Jul 2023
Thanks for the 10/10 review.Hope you can return again soon.
10/10 Excellent
Kim
27 Jun 2023
Kim
Stayed 2 nights in Jun 2023
Response from Terry on 28 Jun 2023
Thanks for the great 10/10 review.Hope you can return again soon.
well-appointed room with large king, table & chairs, juliette balcony, large modern TV, nespresso machine, excellent braekfast - ver helpful staff - our car battery went flat overnight and they got a local car dealer to sort at minimal cost - would definitely stay again
Sam
Stayed 1 night in Jun 2023
Response from Terry on 3 Jul 2023
Thanks for the 10/10 review.I loved reading the review.Hope you can return again soon.