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Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

4.0 star property
Upscale spa hotel near Europa-Park

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June 2024

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Photo gallery for Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Dinner served
Property amenity
Front of property
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hair dryer, towels

Overview of Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
The price is €250
Price available on 21/4/2024

Check out the area

Map
Europa-Park-Strasse 4/6, Rust, BW, 77977
  • Popular LocationEuropa-Park16 min walk
  • Popular LocationRulantica20 min walk
  • Popular LocationTaubergießen Nature Reserve7 min drive
  • AirportBasel (BSL-EuroAirport)64 min drive
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Room options

View all photos for Hotel room B

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room B

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Hotel room A

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room A

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Hotel room C

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room C

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Hotel room D

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room D

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About the area

Rust

Located in Rust, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is near theme parks. The area's natural beauty can be seen at Taubergießen Nature Reserve and Naturschutzgebiet Taubergiessen, while Europa-Park and Rulantica are popular local attractions. Europa-Park Golfclub Breisgau and Buhn Park are two other places to visit that come recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Rust travel guideOpens in a new window

What's nearby

  • Europa-Park - 16 min walk
  • Rulantica - 20 min walk
  • Europa-Park Golfclub Breisgau - 6 min drive
  • Naturschutzgebiet Taubergiessen - 6 min drive
  • Taubergießen Nature Reserve - 7 min drive

Getting around

  • Ringsheim/Europa-Park Station - 6 min drive
  • Basel (BSL-EuroAirport) - 65 min drive

Restaurants

  • Bar Erikssøn - 3 min drive
  • Bar Colosseo - 1 min walk
  • Arena Of Football - 9 min walk
  • McDonald's - 6 min drive
  • Bar El Circo, Europa-Park - 1 min walk

About this property

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Upscale family-friendly hotel near Europa-Park
Located close to Rulantica and Taubergießen Nature Reserve, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provides a free breakfast buffet, a terrace and shopping on-site. Adventurous travellers may like the cycling at this hotel. Indulge in a body scrub, a facial and a body wrap at the on-site spa. The on-site restaurant, Castillo, serves dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, babysitting (surcharge) and luggage storage
Room features
All 120 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buena Visa Club
  • Castillo

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 9 floors
  • Building
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Europa Park is closed from January 8 to March 22, 2024. Rulantica Water Park is closed from November 11-24, 2023, December 24-25, 2023, November 11-24, 2024, and December 24-25, 2024.
Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 18.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Castillo Alcazar
Castillo Europa-Park
Europa-Park Castillo
Europa-Park Erlebnis-Resort Castillo Alcazar
Europa-Park Erlebnis-Resort Castillo Alcazar Rust
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
Hotel Alcazar Europa-Park
Hotel Castillo Alcazar
Hotel Castillo Alcazar Europa-Park

Frequently asked questions

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar have a pool?

Yes, this property has a children's pool.

Is Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

Self-parking is free at this property.

What time is check-in at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

Check-in start time: 3:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar?

Checkout is at 11 AM.

Does Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 230.00 per vehicle applies.

Where is Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar located?

This family-friendly Rust hotel is within 1 mi (2 km) of Europa-Park, Rulantica and Taubergießen Nature Reserve. Europa-Park Golfclub Breisgau and Naturschutzgebiet Taubergiessen are also within 6 mi (10 km).

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 216 reviews" "
Rating 8 - Good. 73 out of 216 reviews" "
Rating 6 - Okay. 9 out of 216 reviews" "
Rating 4 - Poor. 2 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Great for family. Felt like living in a castle!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel europa Park
Fantastic place would highly recommend! Plenty of things to do, hardly any queuing in the theme park. Overall experience fantastic
Stayed 3 nights in Aug 2018

8/10 Good

Emily, State College, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY close to the park. Parking was onsite, close and FREE. Restaurant good but rpicey.
Stayed 1 night in Jun 2018

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very theme park oriented, lots of detail. My children really enjoyed the bunk beds. Bed comfort was okay, not too comfortable but not the worst I've slept on. There are no amenities tho. Cleaning soap is at a minimum, no coffee pot. A very basic hotel. Seems like a three star or below hotel although you pay a great deal. Children enjoyed the pool area, but it is a cold pool, they still had fun though. Service at the pizzeria was fine as long as you're not in a rush.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
perfect with kids. included early admission to the park. dinner was expensive, so we ate in town.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Phil, Peterborough, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The position right next to the park was great, buffet food fantastic (although price a little high). Park brilliant plenty to do for every age, although no discounts available to park admission. Would definitely recommend and hope to be back again soon. We were a party of 9 and had a great time!!

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible
One of the best hotels I've ever stayed at. When we arrived we were upgraded to a room with a view of the park which was fantastic. The room was large and nicely accommodated the four of us. The restaurant in the evening was a little pricey but excellent quality. The same restaurant in the morning for breakfast was superb with an astounding range of items. Having a special entrance in to the park was also great and the extra ride time on selected attractions before the park officially opens was a great way to start our day.

10/10 Excellent

Alrumaidhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort