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Reviews of Les Gens De Mer La Rochelle

2 out of 5
Les Gens De Mer La Rochelle
20 Avenue Du General De Gaulle, La Rochelle, Charente-Maritime

Reviews

8.0

Very good

Rating 10 - Excellent. 123 out of 441 reviews" "
Rating 8 - Good. 209 out of 441 reviews" "
Rating 6 - Okay. 82 out of 441 reviews" "
Rating 4 - Poor. 20 out of 441 reviews" "
Rating 2 - Terrible. 7 out of 441 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff but buiding needs upgrading
The building is dsted and needs upgrading. The rioms are too small
Stayed 1 night in Mar 2023
Response from Delphine on 9 Apr 2023
Good moorning thank you for your feedback

8/10 Good

Michael

Liked: Cleanliness, staff & service
For a 2 star hotel this was very good value. Super staff. Very helpful. Just beside the train station.
Stayed 4 nights in May 2022
Response from mlb on 13 Jun 2022
Dear Guest, Thank you for your feedback. Best Regard Marylise

6/10 Okay

Fabian

Liked: Cleanliness, staff & service
Ok hotel close to the train station
The hotel is located centrally and very close to the train station. The overall value however is average especially when you compare the price to fact that the rooms are not very big, the furniture is a bit dated and the bathroom a bit minimalist.
Stayed 3 nights in Jul 2021
Response from mlb on 10 Aug 2021
Dear Guest, Thank you for your feedback Best Regard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Located close to railway station and bus stops although a fair walk into town centre and not the nicest of areas at night....It is a no frills, basic hotel which provides a comfortable if small room and very basic bathroom.Very friendly staff and a reasonable breakfast buffet. You have to pay up front on arrival which is unusual.Part of a chain of hotels bearing this name.....there were lots of French people staying which gave it a very family feel. It did what we needed to do(provide somewhere to sleep and waah) but with a very basic feel.
Stayed 2 nights in Sep 2019
Response from mlb on 30 Sept 2019
Dear Guest, Thank you for your feedback. Best regard, Marylise

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from mlb on 2 Aug 2019
Buenos dias, Lo sentimos, nuestro hotel no estuvo de acuerdo, las frutas son demasiado duras para algunos, para otros huéspedes están demasiado maduras, es difícil complacer a todos sobre la ropa de cama, desafortunadamente, Atentamente, Marylise

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and ideal location next to the train station
Stayed 1 night in Jun 2019
Response from mlb on 3 Nov 2019
Dear Guest, Thank you for your feedback. Best Regard.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from mlb on 15 Jun 2019
Bonjour, Nous vous remercions de votre retour. Au plaisir. Marylise

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got the top floor which was great and quiet
Stayed 1 night in May 2019
Response from Marylise on 15 May 2019
Dear Guest, Thank you for your feedback. Best Regard. Marylise

8/10 Good

Verified traveller

Nice room close to Old Port
Nice little room for a family, although the staircase going to second level inside the room was super steep and scary for kids. We put some chairs at the top and some pillows at the bottom just in case.
Stayed 1 night in Aug 2018
Response from mlb on 28 Aug 2018
Dear Guest, Thank you for your feedback. Best regard, Marylise

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in La Rochelle
We stayed here in La Rochelle over Bastille Day (14July) and France's victory at the World Cup Final (15 July 2018) and I don't think we could have chosen a better place. It s nicely situated between the railway station and the harbour / Big Wheel area and the staff were welcoming and helpful, despite all the joyous distractions outside!
Stayed 3 nights in Jul 2018
Response from mlb on 12 Aug 2018
Dear Guest, Thank you, for your feedback. Best Regard. Marylise

8/10 Good

Finn

Liked: Cleanliness, staff & service
Simple and clean with a great location
This is a comfortable, budget place located right next to the bustling harbor but far enough away to keep things peaceful. It's a somewhat worn, simple property but the service is very helpful and the price is great for what you are getting. Despite the slightly worn facilities, everything was kept spotless. So, a pleasant, simple place at at the right price. Perfect for family travel. One big piece of advice: If you want to get paid, and much cheaper parking in the hotel rather the surrounding garages, you need to come earlier in the day as the lot only holds about a dozen cars. Breakfast is meh, and I recommend skipping the fee and instead eating at one of the nice cafes and bakeries along the harbor.
Stayed 1 night in Jul 2018
Response from mlb on 9 Aug 2018
Dear Guest, Thank you for your feedback. Best Regard. Marylise

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location and, therefore, probably good value
Good parking. Great location. Good staff. Good value. Room very small and bed a bit uncomfortable. You get what you pay for.
Stayed 1 night in Sep 2017
Response from mlb on 1 Oct 2017
Dear Guest, Sorry Our rooms are not large and do not have a king size for this. Regards,

6/10 Okay

Jill, Mansfield, Notts

Liked: Cleanliness, staff & service, room comfort
Nice hotel in excellent location.
This hotel is a budget hotel but is comfortable and clean. There is a car park and the location is excellent, just behind the aquarium and a short walk into town. The staff are friendly and helpful. The only downside is the breakfast, which is poor. There is very little choice and the quality of the food is only ok at best. We have stayed before and knew this so went to cafes for breakfast instead. Overall would recommend.
Stayed 2 nights in Jul 2017
Response from mlb on 20 Oct 2017
Dear Custom , Thank you for your feedback. Best Regard, Marylise

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Rochelle stop over
Great location, central to everything. Sadly Hotel car park was full so we had to use a public car park which cost us 18 euros instead of 11 euros at the hotel.
Stayed 1 night in Jul 2017
Response from MLB on 9 Aug 2017
Dear Sir, Thank you for your feedback and sorry for the car park. It is ofen full in hollidays. Best Regard, Marylise

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Great location...Mostly everything else was lousy
Cons: The entire hotel was like a sauna, having trapped the heat in from the previous week. There was the tiniest of fans on the desk which was completely worthless. I had a door to a balcony and no other window, and although it was nice having a balcony, if you leave the door open, bugs come flying in since there is no screen. Even though the balcony itself was cool and comfortable no air made its way into the room even with the door ajar. There was a TV that I couldn't turn on. The entire floor smelled awful. The bathroom lights flickered. Pros: The WiFi worked fairly well and the location was fantastic! Also, the shower had good water pressure and temperature.
Stayed 1 night in Jun 2017

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dee, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Had a pleasant stay here. All the staff were friendly and the hotel is perfectly based for a car-free holiday, just steps away from bus stops, harbour and train station.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Graham, Mojacar

Liked: Cleanliness, staff & service
Value for money
we stayed here on our way back to Spain. Excellent location for the harbour and restaurants. Staff very polite and accommodating. The room was clean although in need of refurbishment. We would certainly stay here again. The parking was not secure at night.

8/10 Good

Jill, Mansfield, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel close to old town.
This hotel is attractive and very well placed. The old harbour is five minutes walk away as is the aquarium and there is a car park at the hotel with an allocated place so no worries about going out and finding a place on your return. It is good value and I would definitely stop there again. The only down side is the breakfast which was one of the poorest breakfasts we've ever had in France - there was nothing to eat! There was cheap bread and cheap supermarket croissants, a few slices of cheap tinned ham which were hidden under a lidded dish and when found and taken were replaced, on request, with another four or five slices to feed the entire room. There was a bit of cheap cheese, highlight was Baby Bel, and one day even that wasn't there so I had to ask for some. The lady gave me a Baby Bel and didn't put any more on the buffet table. There was stacks of natural yogurt but fruit yogurts also seemed to be on ration. Having said that the staff were friendly and I did like the hotel and will return, but I really wish they'd do something about the breakfasts!

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Anthony, La Celle Guenand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
It was fine

10/10 Excellent

Margaret, Elgin, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely stay at the hotel. Friendly staff, although with my French and their English we did get our wires crossed now and again. ! Room was a good size and we had a balcony. It cleaned every day and fresh towels. Breakfast was typical Continental buffet style, as much as you wanted to eat. Couldn't fault anything and would definitely use again. Very close to all the sights so great for wandering about at night.

10/10 Excellent

David, Shrewsbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
We liked the position of the hotel. Close to the centre and restaurants. The parking was tight , but very reasonable. Staff excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of La Rochelle
This was a really lovely hotel, really clean. Great family room for our two kids with a little upstairs room in the hotel. The staff were really helpful when when our bank card got swallowed up by a bank machine. The only issue we had was with Expedia who had said we would have breakfast included but when she showed us the details she received breakfast was not included.

6/10 Okay

sam, LA

Liked: Cleanliness, staff & service, room comfort
great location
close to the train station, centrally located, friendly and accommodating staff, quiet, on-site parking, nice balconies

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good find in La Rochelle
The hotel was conveniently located near to the old town, and an easy place to stay in La Rochelle. Near the train station made parking really easy. The people who work at the hotel are very friendly and helpful.

8/10 Good

JOHN, SUSSEX UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money staff very helpful room clean
First time at Les Gens La Rochelle recommended by friends. Found it a very clean and tidy Hotel. There was work going on in the reception area but this did not spoil our stay. We were there for a soft tip dart competition and will definitely stay here next year.

10/10 Excellent

Gregory, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay in La Rochelle
so tell is extremely close to the train station one short block away. However tosyl close to the water. there also coffee shops and a lot of shopping across the street. The hotel itself is fairly upscale. Everything has a nautical theme. The staff are extremely friendly and helpful. only complaints : no hot water maker in the room and the heater was not turned on and I couldn't figure out how to use it

8/10 Good

Annie, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A very comfortable hotel with helpful, friendly staff. We were fortunate to have a room with a balcony and could enjoy a drink al fresco. We didn't have breakfast as we needed to catch an early train. As the rail station was a 2 minute walk away this was a perfect location. It is also walking distance to the old harbour with stunning views, bars and restaurants. Comfortable room and not noisy despite being on a main road. Would recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Rochelle
Was just the kind of hotel we needed and in the right location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
great location
The twin room requested was very small and without a balcony.Internet did not work for the first two days of our three day stay.Overall the hotel was clean and well located.The 7.5 euros per night parking charge was worth it but 9 euros for the breakfast was a bit steep.The staff were helpful.

8/10 Good

DL, Aberdeen

Liked: Cleanliness, staff & service
Good value - friendly staff
Good location to access from SNCF Gare and easy walk to town. Rooms need a bit of freshening up but otherwise all good. Staff all helpful and available 24/7

2/10 Terrible

summer, anywhere

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
A waste of money. Will not be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is perfect
The hotel is in a great location, which means the old town is a short walk. The family room with a double and two single beds up a ladder staircase was excellent for the kids. Staff were very helpful and friendly.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Mediocre hotel.
Nothing really wrong, just mediocre.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, ok room
Great location close to the train station and La Rochelle's fantastic sights. Room was very dated, stale.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place for a brief stay
Staff soo helpful! Easy to find.. Not even 5 min walk from train station.. And no more than a leisurely 15 min flat walk into main town. Rooms clean and warm although wifi didn't work in my room but worked perfectly in the quiet lobby so not a hassle at all.. Very safe and secure for single travellers. Would recommend and would happily stay again

8/10 Good

Essam, Cairo,Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
A very nice and basic comfortable hotel,small rooms,as is the case in France,clean rooms, excellent breakfast buffet,near city center, 2 minutes from Aquarium.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Roy, CORK,iRELAND

Liked: Cleanliness, staff & service
Good Location
I was happy enough with the hotel, the fact that i could not have an open window during the night was a drawback and the showerhead had to be hand held. I was charged 3 euro for a cup of filtered coffee in the morning.Otherwise, the location was good and the staff were helpful and friendly.

8/10 Good

Allia Stessy

Stayed 1 night in Dec 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apprécié l'accueil et la propreté moins les abords sombres la nuit et peu animé
Stayed 1 night in Nov 2023
Response from mlb on 29 Nov 2023
Bonjour,Nous vous remercions de votre retour, en effet l'hiver peu d'animations dans le quartier.Cordialement,Marylise

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, très propre, prix très correct. Seul bémol ( mais c’est mineur), des lumières désagréables dans la salle du petit déjeuner,
Stayed 1 night in Nov 2023
Response from Delphine on 28 Nov 2023
Bonjour, toute l'équipe vous remercie pour votre retour. Cordialement

8/10 Good

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Delphine on 1 Nov 2023
Bonjour, nous vous remercions pour votre note et votre retour.Cordialement

8/10 Good

Takehiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from mlb on 8 Oct 2023
Bonjour,Nous vous remercions de votre note.Bien cordialement,Marylise

8/10 Good

Didier

Stayed 1 night in Sep 2023
Response from mlb on 27 Sept 2023
Bonjour,Merci de votre retour.Bien cordialement,Marylise