CityClass Hotel am Heumarkt

3.5 star property
Comfortable hotel, walk to Chocolate Museum

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

CityClass Hotel am Heumarkt

Photo gallery for CityClass Hotel am Heumarkt

Family Room
Exterior
Daily buffet breakfast (EUR 18.90 per person)
Reception
Shower, free toiletries, hair dryer, towels

Overview of CityClass Hotel am Heumarkt

8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is €84
Price available on 31/3/2024

Check out the area

Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Popular LocationChocolate Museum9 min walk
  • Popular LocationCologne Cathedral10 min walk
  • Popular LocationLANXESS Arena3 min drive
  • AirportCologne (CGN-Cologne - Bonn)12 min drive
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Room options

Superior Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

Superior Single Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 1
  • 1 Double Bed

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 3
  • 2 Single Beds

Comfort Single Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Cable channels
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Cologne

CityClass Hotel am Heumarkt is located in Innenstadt, a neighbourhood in Cologne, and is near a metro station. Chocolate Museum and Musical Dome are cultural highlights and Cologne Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at LANXESS Arena or RheinEnergieStadion. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Chocolate Museum - 9 min walk
  • Musical Dome - 9 min walk
  • Cologne Cathedral - 10 min walk
  • LANXESS Arena - 3 min drive
  • Cologne Trade Fair Grounds - 4 min drive

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 10 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • Gilden im Zims - 2 min walk
  • XII Apostel - 2 min walk
  • Haxenhaus - 1 min walk
  • Cafe Extrablatt - 3 min walk
  • Hänneschen und die Pfeffermühle - 1 min walk

About this property

CityClass Hotel am Heumarkt

Hotel near Chocolate Museum
Located close to Cologne Philharmonic and Museum Ludwig, CityClass Hotel am Heumarkt provides dry cleaning/laundry services, a bar and a steam room. For some rest and relaxation, visit the sauna. The on-site Italian cuisine bistro features light fare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front desk safe and free newspapers
  • Meeting rooms, luggage storage and multilingual staff
  • A 24-hour front desk, tour/ticket information and a TV in reception
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 53 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day); discounts available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 11 June and 17 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 12.00 per day (492 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

Is CityClass Hotel am Heumarkt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at CityClass Hotel am Heumarkt?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at CityClass Hotel am Heumarkt on 31 Mar 2024 start from €84.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CityClass Hotel am Heumarkt?

Checkout is at 11 AM.

Where is CityClass Hotel am Heumarkt located?

Located in Innenstadt, this hotel is within a 10-minute walk of Cologne Philharmonic, Museum Ludwig and Chocolate Museum. Musical Dome and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

CityClass Hotel am Heumarkt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 418 reviews" "
Rating 8 - Good. 170 out of 418 reviews" "
Rating 6 - Okay. 51 out of 418 reviews" "
Rating 4 - Poor. 17 out of 418 reviews" "
Rating 2 - Terrible. 8 out of 418 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. When we found out there was a train strike, and would need to stay another night at the hotel unexpectedly on a very busy mostly sold out time, they immediately were able to reserve rooms at their hotel at a discounted rate! Hotel was so comfortable and great location!
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Köln for the Christmas markets and the property is pretty central to the markets, nightlife and only 15 mins from the Dom and station. Friendly welcome on arrival to the property, we were given a map and instructions for times of breakfast, WiFi and also warned of the building works ongoing and it gets noisy from 8 until 3. It’s unavoidable and it’s not like you are going to be wasting time while you are there. We had a double room that was spacious and clean. The bathroom was clean and of a good size. The shower is great BTW!!! We opted for breakfast, there is a lot of choice and caters for everyone’s tastes as in our part there was a vegetarian and also someone with a nut and wheat allergy and we were all catered for. Breakfast gets very busy from 8.30-10am and it can be a bit fraught as some guests can be a little entitled. The staff have a lot of patience. We slept well in the comfortable beds and the duvets were nice and warm and the rooms were quiet. Check out was easy and there is a room to store your cases if like us you had a later flight. We had a good stay and would recommend the property and would happily stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

martina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Aufenthalt, sauber, freundlich top!
Klasse Hotel im Herzen der Altstadt. Herr Gutzeit hat uns herzlich und professionell empfangen, 5 von 5 Sternen für das Hotel als auch für die Servicemitarbeiter (die junge Dame beim Checkout am nächsten Morgen inbegriffen)
Stayed 1 night in Oct 2023

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was very friendly and helpful, including with storing our bags.
Stayed 1 night in Sep 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

hien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice that the room has 5 beds which our kids can have each own bed. All amenities work properly. Great location that we can walk to the Cologne Cathedral. Mark and Mai both receptionists are helpful and friendly. It would be nice if the breakfast was included.
Stayed 1 night in Jul 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Cologne is a stunning city! Our stay at CityClass Hotel Caprice am Dom was very nice. The front desk staff was so very friendly. The room was a good size, very clean, with a great location in town, close to everything!
Stayed 2 nights in May 2023