Indoor pool, outdoor pool
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Reviews of Manchester Heritage Inn And Suites

2.5 out of 5
Manchester Heritage Inn And Suites
363 Highway 80, Manchester, KY

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Have paid a lot more for a lot less. Will definitely stay again.

4/10 Poor

carrie, bloomington, indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All rooms should be as nice and cozy as the pic
This place was not very clean, the free breakfast was horrible; pics on the net were very misleading.

10/10 Excellent

Jayne, Mexico MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel near the mountain
We had an excellent stay. The only thing not in the room was kleenex. The holder was open but no kleenex. Otherwise fine. Also, I had placed my room reservation with credit card. We had an emergency trip to KY for a funeral We live in MO. We checked in on Tue and they said my card would not be run until we checked out on Wed. Wed was the day of my direct deposit. It was ran on Tue, I had to call my UCU because I incurred a late fee. After discussion they removed the late fee.

10/10 Excellent

bj roberts, r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in small town
Have stayed here several times before love the staff n area wouldn't stay anywhere else nice indoor pool n nice rooms and comfy beds. Grew up in Manchester and when I come to visit I stay at this hotel, staff is always friendly and they have nice breakfast on the wkends during the wk only 2 options to choose from.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Smokey aroma in the room
If smoking isn't your thing then you might want to pass this one up. All else was average for the price. Didn't appreciate the construction crew sleeping in the work truck with the engine running all night just outside my room.
Scenic country roads.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Budget Hotel Stay
The hotel is a no frills stay. There is not a lot of signage. I was glad to read in another review about the Huddle House so I knew where to turn. Check-in was smooth and low-tech. As a non-smoker, I did not enjoy the fan blowing smoke scented air from the office to the walkway or the staff smoking in front of the inn in the morning. The stairwell to the upstairs rooms were dark. The drapes had to be kept closed so the teenager wondering the floor could not stair into the room. Once in the room, the room itself was dark and humid. I tried adjusting the knob on the air but it did not seem to turn. There was only one face/hand towel and the bath towels were thin. The bathroom fan/light was very loud and the lights above the sink were bright. Despite searching, I could not find the tv remote for the room. The outlets by the bed were taken up by the alarm and night stand lamp without an outlet to charge a mobile phone. At night, the room was very dark and no suitable light to turn on for a nightlight. The breakfast only offered stale cereal, packaged danishes and waffle iron batter. The internet did not work, despite trying the login and password. Inn staff did not freely offer up the login and password. The internet at the business center did not work.

6/10 Okay

Verified traveller

Our stay was good close to our destination
The staff were okay could be a little more friendlier and our room was clean but the next carpet needed to be vacuum it wasn't

8/10 Good

S., Gallatin,Tn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to a new town
Every thing was good ;that they had; except, I would have like to seen a frig and microwave in the rooms. More chairs, tables in the breakfast room. Even though there is a place right next door to eat, sometimes I like to have a few drinks, snacks in the room after hours. So these two appliances would have been a plus. Other than that a great place to stay. Lots of shopping on the other side of the bridge.

6/10 Okay

Gracia, North Carolina

Nice Hotel for My purpose
Checked in about three thirty in the afternoon, after driving three and half hours, needed to be at the FCI at eight am the next morning, so felt like RESTING for a while, the lady at the desk was nice and friendly, (small chit chat) about if I would rather have a second floor room, etc. Outside tempature was in the eighties, so when I opened the door to a smoking room, the air conditioner, not even the fan had been turned on, so OH YES it was a smoking room, just happen to have a can of spray air freshner in my car, and it worked wonderfully. Could Best Western afford a $4.00 can of spray? The room was as clean as can be expected for an older establishment, tub and shower clean, but the air vent in the bathroom was brown with dust and cobwebs, guess the maids are like my housekeeper: Clean from their eyes to their elbows!!! At the facility I met two other ladies who had stayed there also, One was told if she were going to the FCI there was a discount, for the other just came up in conservation where they were going and garnered a discount. So there!! the room served my purpose, I booked the room for the price I paid!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice staff, ok room.
Air conditioning would not blow cool air and the dial was broken so it continuously blew air.

8/10 Good

Linda, Ohio

Liked: Cleanliness, room comfort
Review Best Westren
Great Spot, we needed somewhere nice to stay for the evening and had a very comfortable night.