No elevator to 2nd floor...too many issues.
Posted 29-May-2016 on Hotels
The balcony was great and the narrow cobbled lanes were adorable BUT, they should indicate that you will have to carry luggage quite a ways, as taxis cannot get close to the hotel. Also, this establishment's main office, WHERE YOU MUST CHECK IN, is another walk; quite long if you're still hauling luggage, AND WAS NOT INDICATED IN HOTEL CHECK-IN instructions. In person patio is much tackier than photo, plants are fake, plexi-glass safety enclosure around rails.
Comment from Hotel Management
29-Aug-2016 by General Manager, Hotel Management
Dear Customer, thank you for your comment, because it helps us to always improve. We regret that the court was not to his liking. Please apologize for the inconvenience that the distance from the house to the hotel may cause you, about the suitcases. However, we always send an email to the customer advising that the check in is at the hotel, where we give them the keys of the house to our guests. We are at your disposal for whatever you need. a greeting. Thanks. HOTEL DE LOS FAROLES***