Indoor pool, pool loungers

Reviews of Castlemartyr Resort

5 out of 5
Castlemartyr Resort
Castlemartyr, Castlemartyr, Cork

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 496 reviews" "
Rating 8 - Good. 84 out of 496 reviews" "
Rating 6 - Okay. 35 out of 496 reviews" "
Rating 4 - Poor. 5 out of 496 reviews" "
Rating 2 - Terrible. 5 out of 496 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchased this as a wedding gift and the bride and groom were over the moon to spend their wedding night here. thank you!
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a fantastic 2 night stay and would highly recommend. It’s a beautiful resort with excellent food, very clean and comfortable and the staff are very friendly and helpful at all times.
Stayed 2 nights in Nov 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience!
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing...beautiful property, excellent service. Valet parking, concierge service....i felt spoiled and pampered. Driver gave us a ride to Hunted Hog for dinner and came back to pick us up. Breakfast was.sooooo good!
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Melinda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quaint. Book dinner reservations early and in advance. Not much in the immediate area for late arrivals. Overall, a gorgeous place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Blake, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful from the time we arrived to the time we departed. All the staff were excellent and attentive. This was a top notch property. Additionally, they gave us a ride down to a local pub and picked us up. Would definitely recommend any stay here.
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities, room comfort
Castlemartyr beautiful, Chowder shockingly bad
Stayed 2 nights in Sep 2023

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, relaxing resort with helpful and caring staff. Highly recommend.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff is extremely friendly. Our room was quiet with the most beautiful bathroom.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

william

Stayed 1 night in Sep 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My shower did not work properly. I informed them. They said it was fixed and it still did not work
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Shirley

Stayed 1 night in Sep 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, nice facilities and friendly, helpful staff
Stayed 6 nights in Aug 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Brandi

Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Eleanor

Liked: Cleanliness, property conditions & facilities
Beautiful resort, excellent service.
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the grounds to the room itself, everything was absolutely beautiful. Every meal we ate was delicious, and the service was wonderful. We would highly recommend Castlemartyr Resort.
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 3 Feb 2024
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Guest Relations Manager on 29 Aug 2023
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed for 2 nights in this hotel. Was very disappointing no more a 5 star hotel Room was so dated and stains all over hotel room carpet and stains in the bathrooms floors. Not comfortable. Breakfast was awful hot breakfast served cold and long waiting time for service Dinner was ok if you like bones left on your cod dish Overall would not be coming back to this hotel again.
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 29 Aug 2023
Dear Guest,I am disappointed to read that we did not meet your expectations on this occasion.I will of course share your feedback with the relevant heads of department and the immediate corrective action will be taken.I do hope that you will book again in the future and give us a second chance to deliver the five star service that we pride ourselves on.Kindest regards,Trevor and the teamTrevor SheehanGuest Relations Manager

10/10 Excellent

Noeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 29 Aug 2023
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Henry

Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 29 Aug 2023
Many thanks for such a wonderful review.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

6/10 Okay

Carlos

Travelled with family and small children
Liked: Staff & service
Our arrival was really disappointing. After traveling 12 hours, we arrived a couple of hours before check-in. I had emailed beforehand to inform them of our arrival time in the hopes that we would be able to check-in early. Our room wasn’t ready which we took well given that we were early. No problem we went off to get something to eat and explore a bit. We were gone for a little over an hour, the exhaustion coupled with the time change got us, especially our 5 year old. We went to sit in the lobby and watched as other guests arrived early and were able to check-in and go to their rooms. At this point, we really began to get upset. Why were these guests able to check-in? There was no offer of a more comfortable place to wait or vouchers for a drink or bite at ok of the restaurants, pretty standard procedure in a case like this. We continued to wait, past the designated check-in time. Close to 3 hours waiting. We were finally given our key cards and sent up, relieved to finally be able to rest only to arrive and find that the room wasn’t ready and someone was still there trying to finish cleaning/setting up. We felt so bad for the fellow, it was his first day he told us, clearly very nervous. So, we awkwardly stood at the door, as the poor man rushed to finish. Why had reception sent us up? No real acknowledgment of this situation, not acceptable at a “5 star” hotel, especially not acceptable when you book one of the nicer/expensive suites. Not 5 star hotel lack of attention
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for your feedback from your recent stay with us,Please accept my sincere apologies for the serious issue with your room on arrival.I will be following up with our front of house manager to determine why such an incident happened as this is not our usual standard of service.I do hope that you will return in the future and if so please contact me directly as I would like to ensure that you have a different experience with us,Kindest regards,Trevor and the teamTrevor SheehanGuest Relations Manager

4/10 Poor

Pat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Having paid €339 couldn’t get into main restaurant,2 nd restaurant full of kids running everywhere so had to eat in golf club. Food really poor . Hotel itself has changed radically since last here, still clean and friendly staff but totally different ambiance here
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 12 Aug 2023
Thank you for feedback.I am disappointed to read of your dining experience with us on this occasion.Please accept my sincere apologies.I do hope that you will return in the future and if so please contact me directly as I would like to ensure that you have a different experience with us.Kindest regards,Trevor and the Team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility my wife and I enjoyed our stay and will come back
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for such a wonderful review.The team will be delighted with your feedback.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the TeamTrevor SheehanGuest Relations Manager

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for such a wonderful review.The team will be delighted.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for such a positive review score.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Enda

Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for such a positive review score.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

10/10 Excellent

Teresa

Liked: Room comfort
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 12 Aug 2023
Many thanks for such a positive review score.We look forward to welcoming you back in the near future.Kindest regards,Trevor and the team.Trevor SheehanGuest Relations Manager

8/10 Good

Delcine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Canopy dinner experience was disappointing. Wait time for food service exceeded one hour. Food in general was disappointing. Drinks ordered were delayed. Would not recommend.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 12 Aug 2023
Dear Guest,Please accept my sincere apologies for such a disappointing food and beverage service experience with us. I will be addressing these issues with the relevant heads of department and the necessary corrective action will be taken.I do hope that you will reconsider returning as I feel that these were isolated incidents and that your next stay with us will be a different one.Kindest regards,Trevor and the teamTrevor SheehanGuest Relations Manager

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a FABULOUS property. Gorgeous grounds, rooms, gardens, trails, and public areas. Sculpture Garden and castle ruins were ethereal. Knight’s Bar was fab. On the “other” side of the ledger—we were unable to get into any of the food outlets, and instead had to dine at the Wednesday BBQ. It was a bit tired, but food tasted alright. That was the ONLY thing that took away from the experience.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 11 Aug 2023
Many thanks for your review,I am delighted that you enjoyed all of our facilities.Please let me know if I can assist with dining options during your next stay.Kindest regards,Trevor SheehanGuest Relations Manager

10/10 Excellent

Diarmuid

Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 11 Aug 2023
Many thanks for such a positive review.Kindest regards,Trevor SheehanGuest Relations Manager

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The property is magnificent! Beautiful to walk around, there are trails through the woods and abundant wildlife. Really spectacular.
Stayed 1 night in Jul 2023
Response from Castlemartyr Resort on 17 Jul 2023
Thank you for your feedback, we are delighted to receive it and to hear you enjoyed your stay so much

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly a 5 star experience. You're taken care of from start to finish. The hotel is luxurious in every way. Food is excellent, and the breakfast in particular is exceptional. The grounds are gorgeous and have everything you could possibly want on your vacation. Would book again in a heartbeat.
Response from Castlemartyr Resort on 17 Jul 2023
Thank you for your feedback, we are delighted to receive it and to hear you enjoyed your stay so much, we will share it with the team who will enjoy reading it.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Castlemartyr Resort on 17 Jul 2023
Thank you for your feedback, we are delighted to receive it and to hear you enjoyed your stay so much

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome night stay
We stayed at a few hotels during our trip to Ireland. This hotel, by far, was superior to every other one we stayed at. Comfort, amenities, bar, food, a well rounded operation. Well done!
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 6 Jul 2023
Dear Christopher,Many thanks for taking the time to post a review. I am delighted that you enjoyed your stay so much with us and that you found all of our facilities to your liking. I will be sure to share your feedback with all the team. Looking forward to welcoming you back in the near future. Warmest regards,Trevor and the team. Trevor Sheehan Guest Relations Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort all around. Highly recommended. Only negative was loud patrons partying at 2am one night. When staff were informed next day they apologized and offered some compensation for our lack of sleep.
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on 5 Jul 2023
Dear Robert,Many thanks for taking the time to post a review. I am delighted that you enjoyed your special anniversary stay with us. We look forward to welcoming you both back next year. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting with nice attentive staff Should of stayed longer to make the most of what the hotel offered Nicer well presented food
Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on 5 Jul 2023
Dear Richard,Many thanks for taking the time to post a review. I am delighted that you enjoyed your stay with us. Looking forward to welcoming you back in the near future for a longer stay with us. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on 16 Jun 2023
I am delighted that you enjoyed your stay so much with us.We look forward to welcoming you back in the near future.Warmest regards,TrevorTrevor SheehanGuest Relations Manager

10/10 Excellent

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome, good meal in the Canopy Restaurant nice room with distant views of the golf course
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on 16 Jun 2023
I am delighted that you enjoyed your stay so much with us.We look forward to welcoming you back in the near future.Warmest regards,TrevorTrevor SheehanGuest Relations Manager

10/10 Excellent

Larry

Stayed 1 night in Jun 2023
Response from Guest Relations Manager on 5 Jul 2023
Dear Larry,Many thanks for such a wonderful review score. We look forward to welcoming you back in the near future. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Katherine, phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Our room and the grounds were beautiful! The staff was amazing and we enjoyed all of our meals. We will definitely be back one day!
Stayed 1 night in May 2023
Response from Guest Relations Manager on 31 May 2023
Dear Katherine,Many thanks for taking the time to post a review. I am delighted that you had such a relaxing time with us and that you will be returning. We all look forward to welcoming you back in the near future. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel!
A great stay, we loved it.
Stayed 1 night in May 2023
Response from Guest Relations Manager on 31 May 2023
Many thanks for such a wonderful review. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Guest Relations Manager on 31 May 2023
Many thanks for such a positive review. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Relations Manager on 31 May 2023
Dear Frank,Many thanks for such a positive review. We look forward to welcoming you back in the near future. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

8/10 Good

Wesley

Stayed 1 night in May 2023
Response from Guest Relations Manager on 31 May 2023
Many thanks for your feedback. We always look for perfection so please feel free to contact us and let us know how we could have improved your stay. Looking forward to to welcoming you back in the near future. Warmest regards,Trevor Trevor Sheehan Guest Relations Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great.
Stayed 2 nights in May 2023
Response from The Team at Castlemartyr on 27 May 2023
Many thanks for posted such a positive review. I will be sure your feedback with all the team!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is stunning. We absolutely loved our stay here and would definitely go again! The rooms were well equipped and spacious - bed was not the most comfortable, but fine. The grounds are beautiful and the food was delicious - in the nice restaurant and at the pub! The service was slow sometimes but it did not impact our stay. Highly recommend!
Stayed 2 nights in May 2023
Response from The Team at Castlemartyr on 26 May 2023
Thank you so much for your very kind review! We have noted the areas needed to work on, and that will be passed to our teams. We endeavour to provide the best service possible, and hope that you will be even more pleased on your next visit with us.