Front of property – evening/night

Reviews of Maldron Hotel Shandon Cork

4 out of 5
Maldron Hotel Shandon Cork
John Redmond Street, Shandon, Cork, Cork

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1003 reviews" "
Rating 8 - Good. 396 out of 1003 reviews" "
Rating 6 - Okay. 175 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 3 stayed here for two nights and enjoyed it very much. The hotel was comfortable and made us feel like we were experiencing a little bit of authentic Ireland. The onsite pub had some VERY good fish and chips. The staff was helpful and friendly. The only disappointment came from some cultural confusion. The amenities list indicates "laundry facilities" and apparently that means "laundry service" at this hotel. They were helpful in pointing us to a nearby laundromat, but being out at night in the rain doing laundry was a bummer when were were expecting to be able to do it at the hotel. Overall we enjoyed our stay and would stay here again.
Stayed 2 nights in Mar 2024
Response from Mantas on 20 Mar 2024
Dear Chistopher,Thank you for such a lovely review! We are glad to hear that you enjoyed your stay, comfort and food.. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Mantas on 20 Mar 2024
Dear William,Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and location. We hope to see you back to Maldron Shandon soon.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mantas on 20 Mar 2024
Dear Susan,Thanks you for the great review of our hotel. We hope to welcome you back to Maldron Shandon in the not-too-distant future.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mantas on 20 Mar 2024
Dear Pedro,Thanks for your review, We hope to welcome you back to our hotel soon. Sincerely,Mantas KriauciunasFront office manager

2/10 Terrible

Fiona

Liked: Staff & service, amenities
Strangers coming into my room while I was still in bed
Stayed 1 night in Feb 2024
Response from Mantas on 25 Feb 2024
Dear Fiona,Thank you for taking the time to send us your feedback from your recent stay. It is only through comments like this that we are able to continually improve our service and the exceptional guest experience we have become known for. Unfortunately, we appear to have fallen short on this occasion to which I sincerely apologize. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Warmest regards,Mantas KriauciunasFront office manager

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
The radiator in the room was full blast and wouldn't turn off had to sleep with the window open, and the shower was dripping all night long was really annoying
Stayed 1 night in Feb 2024
Response from Mantas on 25 Feb 2024
Dear Michael,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

6/10 Okay

Maria

Stayed 3 nights in Dec 2023
Response from Mantas on 22 Feb 2024
Dear Maria,Thank you for your feedback. Unfortunately, we appear to have fallen short on this occasion to which we sincerely apologize. We hope to welcome you back to Maldron Shandon soon.Warmest regards,Mantas KriauciunasFront office manager

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Great location, great atmosphere for Xmas. Excellent staff, very comfy & quiet rooms. All you want on a night away
Stayed 1 night in Dec 2023
Response from Cathrina on 21 Dec 2023
Dear Anne-MarieThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

8/10 Good

Simon

Stayed 4 nights in Oct 2023
Response from Cathrina on 21 Dec 2023
Dear SimonThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

Ronan

Stayed 1 night in Dec 2023
Response from Mantas on 12 Dec 2023
Dear Ronan,Thank you for such a great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

2/10 Terrible

TANYA, Riverside

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Parking was limited, only 1 bar/dining room and after food arrived never saw server again had to ask bartender for our bill. Room had no AC and window only opened an inch so it was 40F outside and 80F in our room. Also had doors slamming and people running up and down the hallway laughing and talking until 5am. When I talked to front desk at check out they could care less and didnt offer any discounts for inconvenience. Manager overheard conversation and didn't approach me to discuss either and then at breakfast we overheard him telling another worker that the 4th floor had a busy night and they laughed about it.
Response from Cathrina on 3 Dec 2023
Dear TanyaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

Derek Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Nov 2023
Response from mantas on 25 Nov 2023
Dear Derek,Thanks for good review. We are delighted that you enjoyed your stay. We hope to welcome you back to our hotel very soon.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Gail

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Cathrina on 3 Dec 2023
Dear GailThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

Eithne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional and so helpful. We left an item in our room when we checked out and the accommodation manager went to great lengths to locate it & ensure it was returned to us. It’s a beautiful hotel and so convenient to Cork city. We will definitely stay again. The parking situation is unfortunate but the hotel’s solution is very good.
Stayed 1 night in Nov 2023
Response from mantas on 25 Nov 2023
Dear Eitne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maldron Shandon
The bedroom and main parts of the hotel were very good, the spa area was a bit dated and untidy. The gym was reasonable and had a good range of machines, albeit a little tired looking. Overall a good stay, however parking was tight and very limited.
Stayed 1 night in Nov 2023
Response from Mantas on 22 Nov 2023
Dear Julian,Thank you for taking the time to share your feedback. We hope to welcome you back to our Hotel very soon!Best regards,Mantas KriauciunasFront office manager

10/10 Excellent

Danielle

Stayed 1 night in Nov 2023
Response from Mantas on 22 Nov 2023
Dear Danielle,Thank you for such a great score review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very accommodating
Stayed 4 nights in Nov 2023
Response from Mantas on 22 Nov 2023
Dear Guest,Thank you for your time to review of our hotel. We are glad that you enjoyed your stay and found our location excellent. We hope to welcome you back to Maldron Shandon Cork soon.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Leahy

Stayed 1 night in Nov 2023
Response from Mantas on 22 Nov 2023
Dear Leahy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Mantas on 9 Nov 2023
Dear Denise,Thanks for your review.MantasFront office manager

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mantas on 9 Nov 2023
Dear Mary,Thanks for your precious time to review Maldron Hotel Shandon. We hope seeing you back soon for another visit. MantasFront office manager

10/10 Excellent

Colette

Stayed 1 night in Nov 2023
Response from Mantas on 9 Nov 2023
Dear Colette, Thanks for your time to review our hotel and good score. Hope to see you back soon at Maldron ShandonMantasFront office manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly service.
Very beautiful hotel for our vacation. Cork was a beautiful stop in one of our many stays.
Stayed 1 night in Oct 2023
Response from Mantas on 9 Nov 2023
Dear David,Thanks for your time to review our hotel. Hope seeing you soon back at Maldron ShandonMantasFront office manager

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Booked two triples one was excellent , the other was very small. We were on the fourth floor and one of our guests was ability compromised. Lift was broken so it was a little difficult
Stayed 1 night in Oct 2023
Response from Mantas on 9 Nov 2023
Dear Brian,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable, and conveniently located hotel
This hotel is in a really great spot in Cork. It is very short walking distance to a few great pubs, coffee shops, bodegas, but it also only about a 10-15 minute walk from the main areas of Cork. Hotel staff were friendly and informative. The hotel actually has a touch screen in the lobby that tells you what is going on at various establishments (museums, theaters, pubs) for each day of the week, and also how far and how to get to each place. Parking is admittedly slim, but if you’re on foot it’s not a concern. I would refer to reviews where parking recommendations are made, if you plan on driving. The gym facilities are also very nice.
Stayed 2 nights in Oct 2023
Response from Mantas on 9 Nov 2023
Dear DanThank you for such a lovely feedback. We glad you enjoyed your time with us, we hope to see you soonMantasFront office manager

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cathrina on 23 Oct 2023
Dear LorraineThank you for taking the time to share your feedback. Sincerely,Cathrina MulcahyDeputy General Manager

2/10 Terrible

Steph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We spent two nights here. Everything in Cork was fully booked so we had no choice. The first night in our first room, there were ants in our room, even on the pillows. The hotel could do nothing, no rooms for us and also didn’t offer to even clean. We had to ask and demand it. The second day, the moved us to a new room. We arrived around 10-11pm, exhausted. The room was fine and acceptable until trying to shower. The water was brown coming out of the bathtub. We couldn’t use any plumbing at all the second night.
Stayed 2 nights in Oct 2023
Response from Cathrina on 23 Oct 2023
Dear StephThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I do see on our system you were refunded your first nights stay due to the inconvenience caused.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing the bar staff and restaurant staff were brilliant so friendly and helpful they would really encourage you to return. The girl on duty at the pool was so lovely big shout out to her.
Stayed 2 nights in Oct 2023
Response from Mantas on 20 Oct 2023
Dear Caroline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Diomedes

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and helpful.
Stayed 1 night in Oct 2023
Response from Cathrina on 23 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

8/10 Good

Aoife

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel - nice and clean - only issue is parking. Very limited parking on site - we were told they had a deal with a car park nearby which we thought meant it was free but we had to pay €15.
Stayed 1 night in Sep 2023
Response from Mantas on 20 Oct 2023
Dear Aoife,Thank you for your time to review of our hotel, We are delighted to hear that you enjoyed your stay. We hope to welcome you back soon.Sincerely,Mantas KriauciunasFront office manager

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Parking was extremely limited and tight. Hallway rug was stained. Room was clean but tired. 2:30 am a fight and screaming match lasting for 30 minutes erupted during our stay three doors down. Never again.
Stayed 1 night in Oct 2023
Response from Mantas on 20 Oct 2023
Dear James,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Mantas on 13 Oct 2023
Dear Zuzana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

6/10 Okay

Douglas

Travelled with family
Disliked: Amenities
We stayed at the Maldron Hotel Cork for 1 night. It was at most an average hotel. The rooms were older and were in serious need of updating. The hallways felt like a dormitory or hostel. Bathrooms were just dirty with peeling paint and fraying doors. Elevators were more than slow and very small. Could only fit 2 people with luggage at a time. Manager was very nice and was attentive when we checked in. I actually felt for him since it looked like he was really trying to make our stay nice but the hotel just didn't make the sentiments. Restaurant is convenient but only average. The food is bland but as there really isn't anything else around was the only option. It was fine for one night. The bartender and servers were very nice. Parking is a crapshoot. We were lucky to find the last space in the lot. I'm not sure what you would do if they were full as the surrounding area is very congested. We were happy we only had one night here. If you have no other options this is fine, but I really can't recommend as the hotel is very dated and seemed unclean and potentially unsafe.
Stayed 1 night in Sep 2023
Response from Mantas on 26 Sept 2023
Dear Douglas,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront Office manager

6/10 Okay

Colleen

Travelled with family and small children
Liked: Cleanliness
This property was excellent for being able to walk into Cork! I was disappointed upon arrival to find out children can’t be in the pool after 7pm. Parking was an adventure, the parking lot is very small and the garage recommended is kind of a hike with luggage. There is street parking availability, but that’s also limited. It was unseasonably warm during our stay, but our room did provide a fan which was helpful. Breakfast was good. Walkability into city centre makes this an easy recommendation to make.
Stayed 1 night in Sep 2023
Response from Mantas on 26 Sept 2023
Dear Colleen,Thank you for your time to review Maldron Shandon. We have very limited parking and in booking site it's stated as no parking because it fill so fast, but we have discounted rates in car park near by, that's what is available to all our guests. We glad you enjoyed breakfast. Hoping to see you again soon here at Maldron Shandon Cork.Sincerely,Mantas KriauciunasFront Office manager

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Mantas on 26 Sept 2023
Dear Jenna,Thank you for taking the time to share your feedback. We hope to welcome you back to our Hotel very soon!Sincerely,Mantas KriauciunasFront Office manager

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in Shandon for walking to city centre, nice old hotel with restaurant and bar downstairs
Stayed 2 nights in Sep 2023
Response from Mantas on 26 Sept 2023
Dear Conor,Thank you for taking the time to send us your feedback. I am delighted that you enjoyed your stay with us.We look forward to welcoming you back to Maldron Shandon in the not too distant future.Best regardsMantas KriauciunasFRont office manager

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location i would recommend this hotel
Stayed 3 nights in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Peter ,Thank you for your lovely review, we are delighted that you enjoyed your stay, location and would recommend us to the others.We look forward to welcoming you back soon.Sincerely,Mantas KriauciunasFront Office manager

10/10 Excellent

Paul

Stayed 1 night in Sep 2023
Response from Mantas on 26 Sept 2023
Dear Paul,Thank you for the great review of our Hotel. We are delighted that you enjoyed your stay and hope to see you again in Maldron Shandon very soon.Sincerely,Mantas KriauciunasFront Office manager

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cork City
Enjoyable stay. Limited Parking is an issue . If none available on site , it’s difficult to find a spot especially if you are new to the city and the various one way traffic systems, which adds stress. There is a large paid parking site close by, but you are left to take the gamble on getting a space at the hotel, then look at other options . Maybe a booking system in advance for the limited spaces , which would let me people know in advance which parking option they need to take.
Stayed 1 night in Sep 2023
Response from Mantas on 26 Sept 2023
Dear David,Thank you for your review. We have very limited parking and in booking site it's stated as no parking because it fill so fast. As you mentioned we have discounted rates in car park near by, that's what is available to all our guest convenience. We hope to see you again.Sincerely,Mantas KriauciunasFront Office manager

8/10 Good

Sheila

Travelled with family
Liked: Amenities
The place was well located. Lots to see and do within walking distance. Most of the staff were very kind
Stayed 2 nights in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Sheila,Thanks for your time to share your feedback. We are delighted to hear you found us conveniently located and you enjoyed our staff hospitality. We hope to welcome you back to our Hotel very soon!Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Bryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception staff. Super efficient and helpful. Very spacious room with super comfortable beds. Really enjoyed our stay and would recommend to others.
Stayed 2 nights in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Bryan,Thank you for such a lovely review of our hotel! We are glad that you enjoyed our staff hospitality, good beds. We hope to welcome you or your friends back to Maldron Shandon in the not-too-distant future.Sincerely,Mantas KriauciunasFront office manager

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking appauling. Used by non tesidents.
Two disabled spots frquently occupied by cars not displaying disabled badhes. Staff not helpful re parking.
Stayed 2 nights in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Brian,Thank you for taking the time to share your feedback. We are trying our best to control our parking area, in this case that we fell short.SicerelyMantas KriauciunasFront office manager

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
It's a very nice hotel, lovely breakfast, and even has a pool, although the pool could be better run - surely needs a lifeguard? And poor adherence to bathing cap wearing. But we liked it a lot not least as refugees from the Broga student res and its doors slamming like HX.
Stayed 2 nights in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Robin,Thanks for reviewing our hotel. We are glad to hear that you enjoyed your stay, breakfast and pool. We hope to see you soon.Best Regards,Mantas KriauciunasFront office manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not worth the money
The hotel is a little dated and the room had a really strong musky smell of damp coming from the bathroom, the TV hardly worked in the room with only a couple of channels working and overall the hotel is indeed a refresh.
Stayed 1 night in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best regardsMantas KriauciunasFront office manager

8/10 Good

Donna

Stayed 1 night in Aug 2023
Response from Mantas on 26 Sept 2023
Dear Donna,Thank you for taking time to review of our hotel. We are glad that you enjoyed your stay. We hope to welcome you back to Maldron Shandon soon.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Marie

Stayed 2 nights in Aug 2023
Response from Mantas on 22 Aug 2023
Dear Marie,Thank you for your great review of our hotel. We are delighted that you enjoyed your stay. We hope to welcome you back to Maldron Shandon in the not-too-distant future to enjoy the hospitality that we are known for.Sincerely,Mantas KriauciunasFront office manager

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was terrible it was another block over and had to climb stairs with our luggage
Stayed 2 nights in Aug 2023
Response from Cat on 7 Aug 2023
Dear MichelleThank you for the review of our hotel! Apologies for the inconvenience caused with the carpark. We do offer to take luggage before going to carpark.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

Nigel

Stayed 5 nights in Jul 2023
Response from Cat on 7 Aug 2023
Dear NigelThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Stayed 1 night in Jul 2023
Response from Mantas on 23 Jul 2023
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, found our location great and staff hospitality. We hope to see you again very soon.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay
Our room was excellent. It was very clean and contained all that we required. The bed was extremely comfortable. The breakfast was a pleasure but we would like to see the restaurant open for evening dining as not everyone like to dine in a bar setting. The food prices were also very reasonable and the hotel is well worth a return visit
Stayed 2 nights in Jul 2023
Response from Mantas on 23 Jul 2023
Dear Martin,Thank you for reviewing our hotel. We are delighted that you enjoyed your stay. Good to hear your room was clean and excellent. Looking forward welcoming you back in not too distant future.Sincerely,Mantas KriauciunasFront office manager

10/10 Excellent

Remzil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely majestic stay
Loved this hotel - was expecting something bog standard but instead - this beautiful property with the high ceilings, city view and great location. Great hospitality from the reception - got great suggestions on dining in the city. Free parking and an amazing majestic stay
Stayed 1 night in Jun 2023
Response from Cathrina on 10 Jul 2023
Dear RemzilThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cathrina MulcahyDeputy General Manager