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Reviews of Rochestown Park Hotel

4 out of 5
Rochestown Park Hotel
Rochestown Road, Douglas, Cork

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1001 reviews" "
Rating 8 - Good. 355 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service
Large hotel in Douglas Co Cork. It was busy with social functions but due to being on the 5th floor I wasn't impacted by noise. Hotel room was clean but corridors and shared areas were dated and a bit shabby in places
Stayed 1 night in Mar 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff, good choice in restaurant- and good room rate.
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My wife had stayed in the same hotel in December and had an amazing room so we booked it for the family. The room shown on the website was nothing like the room we were given! The lead up to the room smelt of Damp and the carpets were thread bare and patched in places. The rooms carpets were black in places and covered in stains. The bathroom shower was small and the water pressure was awful so unusable. The toilet flush was hanging off the system and the whole bathroom was dated and old. The sheets smelt musky as if they had been stored somewhere damp. There was no bedside table so we had to use a chair! The room had two plugs which were on the other side of the room to beds. We complained and the staff were very good and moved us to a better room free of charge. The staff throughout the stay were excellent. The hotel itself needs updating, the windows are ill fitted and a lot of condensation. The aircon was so noise and didn’t even cool the room. The food is nothing like is advertised on the posters and website and at best was OK. The whole place needs an update and modernised. We won’t be staying again unless a lot improves. But credit to the staff who were excellent, they just don’t have much to work with!
Stayed 3 nights in Feb 2024

8/10 Good

Saoirse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid weekend away I would say, great food, comfy room, nice atmosphere, decent area around the place, the works. I just wish I could’ve gone straight to the pool instead of going through a changing room, that was the one downside. Still, everything else was on point.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Lucy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One and only visit
Very dissapointing. Busy reception, check in took a long time. Had to make camp bed ourselves after it had been left outside the room. Matress was awful and in 2 halfs, not very comfortable at all. Food was nice for breakfast, although very limited. Overall dated facilities would not stay again. Staff were lovely, seemed very busy.
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Stayed 1 night in Dec 2023

2/10 Terrible

Cáitríona

Travelled with group
Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

10/10 Excellent

brid

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff very friendly .very short stay so did not get to experience the hotel really
Stayed 1 night in Oct 2023

6/10 Okay

Roy, Stroud

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & food
Lovely overnight stay with breakfast.
Stayed 1 night in Sep 2023

8/10 Good

james

Stayed 1 night in Sep 2023

10/10 Excellent

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities
The sweetest people at the doors and the receptionist was so helpful and sweet!
Stayed 2 nights in Sep 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Douglas
Another good stay, room good and clean, great shower. Room has safe, fridge, tea and coffee. Although aircon was operational it didn't work and only circulated warm air
Stayed 1 night in Sep 2023

6/10 Okay

Parida

Travelled with family
Disliked: Staff & service
May need improvement on the services in breakfast resto.waiters not attentive.food not so great dinner & breakfast.limited options. Nice leisure center . Overall,hotel needs updating!
Stayed 1 night in Sep 2023

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cork visit
Indifferent greeting at reception, but excellent service at dinner table. Good quality room, good nights sleep.
Stayed 1 night in Sep 2023

8/10 Good

ann

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No ac in room
When we check in all was fine til we went our room and it was stifling hot. Went to front desk at about 2 pm and explained situation. She said close window and turn on ac.and we will send up fan. What ac? Hallways were cool. Went out with family hoping it would be cooler after 5 hours. It was worse. Fan never delivered and it is midnight walking into a room ridiculously hot. Husband went down and woman at desk brought up a fan. That was obviously too late.Could not sleep all night. Went to check out and was offered tea and scones on them. Ugh. How about a partial refund??
Stayed 1 night in Sep 2023

10/10 Excellent

Dr. Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay. I highly recommend staying here. I’ve been staying there for over 20 yrs, and can’t say enough about this hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Michalina

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant service was very slow. I had to ask for service , inquire about my order, and wait for the bill. I didn’t dine there the following night.
Stayed 2 nights in Aug 2023

8/10 Good

Jawid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet area
Stayed 3 nights there. Room was very good and hotel has a very good gym, swimming pool and spa. The dinner at the restaurant was good and very reasonable price. The only bad thins is the breakfast. It doesn't worth for the price. Very limited choices and there is no buffet service.
Stayed 3 nights in Jul 2023

2/10 Terrible

Thomas, Burlington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are tired. Bed and pillow were like a rock. A labyrinth of hallways. Poor breakfast choice - a version of a La Carte. Pool closed to kids at 7pm. Nothing close by. Disappointed all around a room was nothing like the photos. Would not recommend.
Stayed 1 night in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Shannon

Travelled with family, Travelled with partner
Disliked: Cleanliness
Where to begin...we walked into a very loud lobby because there was a wedding. Both days we were there, the lobby is extremely loud because of the location of their event area. No relaxing in the lobby will occur. Our rooms were not ready. After a very long day of travel, we had to wait for an hour for a room. There was a room for our friends, however they entered their room to find someone else's luggage still in the room. So back to the waiting in the lobby while the manager figured things out. The shower leaked all over the floor, and it was clearly an old leak, because there was mold in the floor tile grout, around the shower and water damage to the wood bathroom door. We went through many towels on the floor to avoid slipping. We had to request towels and toilet paper on 2/3 days we stayed there. The outside facilities & event facilities seem to get the attention, they are beautiful, but the rooms were small, with no space for luggage. There was no drawers or closets. We had to live out of our luggage and push under a desk and balanced on a small table. My friend's room did have plenty of luggage space, so I guess we were unlucky. The manager did reach out to me via text and said she would contact me to discuss my concerns further, but as of yet, nothing further. We stayed in 3 different hotels during this trip, and this was the worst one by far. At least it wasn't too expensive on Expedia.
Stayed 3 nights in Jul 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
It is an older hotel that could use a facelift. It has the potential to be stunning! The AC worked great, there were huge, beautiful windows! The pool was very nice! We would stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and will return in August
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Shirley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad room, very dirty and in 2023 cigarette burns on a very dirty footstool and on the curtain We were put in a very shabby basement room Will not return
Stayed 1 night in May 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel, functional but without character. Staff were extremely friendly and helpful. Easy walk into Douglas for places to eat.
Stayed 3 nights in May 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
Grand for a night
We stayed here the night before a funeral, so we didn’t really use the facilities too much. We did eat at the bistro/restaurant and that was very nice. The room was a decent size, a bit dated and shabby looking but clean and comfortable. I would go again for a one night/last minute trip, but I wouldn’t take a holiday here for a longer period.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Reception area and wellness facilities are great. Rest of hotel is a little tired in places. Food served was lukewarm, both breakfast and carvery. Reception staff were lovely and accommodating.
Stayed 1 night in Apr 2023

8/10 Good

Louise

Stayed 1 night in Apr 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable. The food in the restaurant was tasty but acceptable.
Stayed 1 night in Apr 2023

6/10 Okay

Jeannie

Liked: Cleanliness
Stayed 2 nights in Apr 2023

8/10 Good

Jade

Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

10/10 Excellent

lucia

Stayed 1 night in Mar 2023

6/10 Okay

Sam

Stayed 1 night in Mar 2023

2/10 Terrible

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poor signposting. And don’t upset the chef!
The main entrance to the hotel is very poorly signed, if indeed at all. I parked outside what I took to be the entrance but it may actually have been the entrance for the health centre. Had a long walk to find the reception area. The accommodation was clean and very comfortable though the phone in the bedroom didn’t work. I asked if I could order fish and chips for dinner but substitute mashed potato for the chips. It was difficult to understand the waitress but the gist of what she said was that she didn’t want to upset the chef by asking! So I had the chips 🙄. They weren’t nice. Very generous portions of good thought. Breakfast was good and it’s brought to the table.
Stayed 1 night in Mar 2023

2/10 Terrible

David

Business traveller
Disliked: Staff & service
Poor standard on the interior looks good from outside. Lack of knowledge with staff. Bar manager tried to short Chang me !!!! The bar is in the eating area !!! All you can smell is salt and vinegar.
Stayed 1 night in Mar 2023

8/10 Good

Liam

Stayed 1 night in Feb 2023

8/10 Good

Sam

Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
The hotel I use whenever visiting Cork. Friendly efficient staff. Room was large, comfortable with all the expected amenities. Had dinner in the restaurant, good value only issue is at this time of your the conservatory is quite cold.
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Only ok found it expensive to dine and drink here meals were expensive and small was still starving after 3 course meal although it was nice, cocktails were weak and expensive and I tried to order drinks for my room over the phone I was told it would cost €7.50 and I agreed but then I was told I would have to walk from my room to the bar to pay... how ridiculous.. why order room service if your going to the bar anyway... checkout was 11 and not the usual 12 and at 1130 am cleaners knocked at my room continuously as I was to late leaving
Stayed 1 night in Jan 2023