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This is the second time I have stayed at this hotel. I only stay a few days but come away feeling very relaxed.
The hotel is ideal as a very high quality modern resort for well-heeled families who expect the best. More relaxed and informal than city-centre five star hotels. But service standards and room cleanliness not quite up to five-star standards. Wastebaskets weren't emptied and there was a strange stain ...
We stayed for 3 glorious nights, explored all of the country surrounding Baltimore. One small negative more signs directing us to Caseys would be appreciated!
Michael O'Neill was extremely helpful in making our stay even better He provided sound advice on what to do as well as what NOT to do. He came out from behind reception when we were asking for directions x 2 to a certain attraction and he explained what was a better choice. One girl at reception ...
The good: decor, Thomas,Emma and Loretta. The breakfast. Lovely fires in all rooms. The bad; Luke warm showers; overpriced food. Would have liked some body lotion and a couple of shampoos in room instead of a bunch of shampoos .Should have stuck with our original plan of visiting Bunratty Castle ...
Andrew and Laura were very accommodating. Great location with beautiful furnishings and paintings. Breakfast was the best we have ever seen with freshly made danish, jams, breads and fresh fruit and a menu for hot ala cart orders. French toast was the best!!!!! Wish we could have staid a week.
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