Indoor pool

Reviews of Sheen Falls Lodge

5 out of 5
Sheen Falls Lodge
Kenmare, Kenmare, Kerry

Reviews

9.6

Exceptional

Rating 10 - Excellent. 244 out of 306 reviews" "
Rating 8 - Good. 43 out of 306 reviews" "
Rating 6 - Okay. 10 out of 306 reviews" "
Rating 4 - Poor. 8 out of 306 reviews" "
Rating 2 - Terrible. 1 out of 306 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 2 nights in Mar 2024
Response from Guest Relations on 23 Mar 2024
Dear April,Thank you for staying with us and for taking the time to review your experience at Sheen Falls Lodge.We look forward to welcoming you back soon.Warmest Regards,Guest Relations

10/10 Excellent

steve, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is remote and the spa is outdated. There’s not much to do at the hotel most activities require leaving the premises. The hotel is well suited for as a travel stopover to other destinations .
Stayed 2 nights in Mar 2024
Response from Guest Relations on 19 Mar 2024
Dear Steve,Thank you for staying with us and for taking the time to review your stay.We look forward to welcome you back soon.Warmest Regards,Guest Relations

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautifully located by a river and was so peaceful and quiet. Staff was very helpful and accommodating. Pool/spa area was lovely and very relaxing. I would definitely stay here longer next time.
Stayed 1 night in Mar 2024
Response from Guest Relations on 19 Mar 2024
Dear Patrick,Thank you for staying with us and for taking the time to review your stay.We are delighted you had an enjoyable stay and our staff was very helpful and accommodating.We look forward to welcoming you back soon.Warmest Regards,Guest Relations

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, exactly as I was hoping it would be. 5 star hotel, 5 star service. Friendly staff went out of their way to make sure I was happy and taken care of. I did the horse riding and falconry activities and both were superb. The hotel is an easy walk from Kenmare town, and the hotel arranged for a ride for me to the town after I checked out. Food was delicious. I had afternoon tea as well as breakfast. I would absolutely recommend Sheen Falls Lodge, and will stay here again on my next trip to Ireland. Love it.
Stayed 1 night in Feb 2024
Response from Guest Relations on 19 Mar 2024
Dear Carly,Thank you for staying with us and for taking the time to review your stay.We look forward to welcoming you back soon.Warmest Regards,Guest Relations

10/10 Excellent

Volker

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Guest Relations on 19 Mar 2024
Dear Volker,Thank you for staying with us and for taking the time to review your stay.We look forward to welcoming you back soon.Warmest Regards,Guest Relations

10/10 Excellent

Darren

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gerard, Chevy Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and falls. Dining room excellent forr dinner but breakfast croissants a little disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Tara

Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable In Every Regard… Outstanding Value!
Stayed 2 nights in Oct 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing stay!!!
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Stayed 1 night in Aug 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Simply excellent, service is perfect and the grounds are beautiful. Bed is comfortable and breakfast is tasty. Deep tissue massage is not very deep and probably not worth the money but everything else was just great.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Suzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Good food! Super clean!
Stayed 1 night in May 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place!
Wow!! Loved this resort. Almost sorry I had plans to go out and see surrounding area as I wanted to just hang out here. The views of the falls were fabulous— right from our room too. Highly recommend…
Stayed 2 nights in May 2023

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful grounds and service
What a beautiful location. The grounds are stunning and the waterfall is absolutely lovely. The rooms are very large and they are very welcoming to children. We enjoyed the very large bathroom as well. We were welcomed with wine and cookies and the front desk staff even escorted us directly to our room. Great service.
Stayed 1 night in Mar 2023

10/10 Excellent

Blaine

Stayed 1 night in Mar 2023

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in a gorgeous setting
Excellent, comfortable hotel in a superb setting and with really good food in the Falls Restaurant.
Stayed 1 night in Feb 2023

10/10 Excellent

Shay

Stayed 3 nights in Nov 2022

10/10 Excellent

Russell

Stayed 2 nights in Oct 2022

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Interior was a bit dated, especially the green carpet. Food was decent. Best white noise ever for the sleep was the waterfall.
Stayed 2 nights in Sep 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Money has been invested in restoring this fine hotel to the high standards that we had become accustomed to. The Pool/Jacuzzi areas still need some further investment. The stables restaurant is a great new addition.
Stayed 1 night in Sep 2022

6/10 Okay

Carlos

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Super location joe average service
Location excellent. Room service 80 mins and forgot 1 dish. Customer service poor. Waiters slow and not attentive. Could not get a dinner reservation bar unsociable hours. Only 1 slot available In spa for 1 treatment option only despite booking 24 hours in advance Checkin not aware & did not apply gold status perk like wine. Early checkin not available
Stayed 1 night in Aug 2022

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Janice

Travelled with family
Stayed 1 night in Jun 2022

10/10 Excellent

Cynthia, Chicago

Stayed 1 night in May 2022

10/10 Excellent

Eugene

Stayed 1 night in Feb 2022

8/10 Good

Melissa

Stayed 2 nights in Feb 2022

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Room comfort
For a 5 star the place was freezing……switch on the heating!!!
Stayed 1 night in Jan 2022

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mini vacation in beautiful surroundings
Stayed 2 nights in Dec 2021

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Ganesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful location with excellent services. We had a waterfall view and did not want to leave! Not all the activities offered by the hotel were available probably due to COVID and the off season but what was available was excellent. The Falconry adventure is a Must Try! The afternoon team was also excellent. Would love to visit again in the future.
Stayed 3 nights in Nov 2021

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, updated decor in rooms, excellent food and service. Five stars!
Stayed 2 nights in Oct 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Beautiful location and property. Very friendly staff. Great food. Very comfortable lounges. Pool, hot tub and sauna well laid out and enjoyable. Would definitely recommend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Marlena on 26 Apr 2020
Dear James, Thank you for taking the time to rate us. I can see that you have enjoyed your stay with us and I hope we will have a pleasure to welcome you to us in the near future. Warmest Regard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Julia Romanovska on 1 Mar 2020
Dear Guest, Thank you for choosing to stay at Sheen Falls Lodge and for taking time to rate us. I am delighted to see you enjoyed you stay with us recently. We will be looking forward to welcome you back again soon. Warmest Regards, Julia Romanovska Guest Services

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
A very pleasant 5 star hotel to stay in. Beautiful location and the right balance between warmth and courtesy. Excellent food.
Stayed 2 nights in Feb 2020
Response from Julia Romanovska on 1 Mar 2020
Dear Ron,Thank you for choosing to stay at Sheen Falls Lodge and for taking the time to write your review. I am delighted to see you enjoyed you stay with us. I am glad to hear you found the balance between warmth and courtesy right.Your kind mentions of the location and food are very much appreciated and I will ensure to share your feedback with the team and the management. We will be looking forward to welcome you back again soon. Warmest Regards, Julia Romanovska Guest Services

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place to go to completely switch off for a few days. Equally lovely town and surroundings if you get good weather to wander around. We were staying there during a storm but were happy to be indoors.
Stayed 3 nights in Feb 2020
Response from Marlena Skoczynska, Front of House Manager on 27 Feb 2020
Dear Caroline, Thank you for your kind review. I am delighted to see you enjoyed your stay with us during stormy days. I will be sure to share your feedback with the team. We hope to welcome you back in the near future.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Marlena Skoczynska on 13 Jan 2020
Thank your for your kind review Norma, We hope to welcome you back to us in the near future. Warmest Regards Marlena Skoczynska Front of House Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Julia Romanovska on 18 Dec 2019
Dear Guest, Thank you for choosing to stay at Sheen Falls Lodge and for taking time to rate us. I am delighted to see you enjoyed you stay with us recently. We will be looking forward to welcome you back again soon. Warmest Regards, Julia Romanovska Guest Services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Julia Romanovska on 18 Dec 2019
Dear Guest, Thank you for choosing to stay at Sheen Falls Lodge and for taking time to rate us. I am delighted to see you enjoyed you stay with us recently. We will be looking forward to welcome you back again soon. Warmest Regards, Julia Romanovska Guest Services

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi were excellent. The room was comfortable. Nice staff and a wonderful breakfast.
Stayed 2 nights in Dec 2019
Response from Julia Romanovska on 18 Dec 2019
Dear Guest, Thank you for choosing to stay at Sheen Falls Lodge and for taking the time to write your review. I am delighted to see you enjoyed you stay with us recently and had such kind comments to share on the team and various departments of the hotel. We hope to welcome you back in the near future. Warmest Regards, Julia Romanovska Guest Services