2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews of The Metropole Hotel

4 out of 5
The Metropole Hotel
MacCurtain Street, Cork, Cork

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

christine

Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for a visit to cork
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! The staff were all incredibly nice and accommodating. The rooms and common areas were clean and orderly as well. I would stay here again without question!
Stayed 1 night in Feb 2024

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely lovely stay at the Metropole. It being in the city central made everything so convenient. We could walk to the shops, bus stations, and the train station. I loved the smell of fresh flowers in the lobby and our room had some amenities I don’t see often like a heated towel rack.
Stayed 7 nights in Feb 2024

8/10 Good

Arpan

Business traveller
Liked: Cleanliness, staff & service
Everything was good. Just the hand lotion dispenser didn’t work which means basic QA wasn’t carried out prior to check-in.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was staying in Cork the night before a hospital procedure to avoid an exceptionally early start from home. Needed a bed, wake up call and taxi. Metropole took care of it all and made the experience so relaxing and smooth. I got a great night’s sleep in a very comfortable bed and arrived downstairs to the pre booked taxi. As I had to attend the hospital fasting the option to book a room without breakfast really suited me. Thanks to the team at the Metropole for making my stay enjoyable and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Stayed 1 night in Dec 2023

8/10 Good

Katharine

Travelled with family
Liked: Staff & service
The hotel is in a great location in Cork. Lots of pubs, shopping and restaurants in the area. Our hotel room was old, outdated and too warm. I feel very strongly that booking through a third party lands you in a lesser room if differences exist. Dealing with Expedia proved to be a mistake as hotels I booked direct were far nicer. Customer service issues were only with Expedia and not the properties.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay at the Metropole
This is a great hotel in Cork. We were told it's the best and I believe it. Everything was great....except....we were literally scammed out of 20 euros by one of the bartenders. At dinner one night, where we odly had at least 3 different people tending to us, one of the bartenders asked if he could take our dishes and did we want dessert. My wife ordered some cake thing and ice cream to go up to the room. He then asked if we wanted to pay so we said yes. He brought over the payment machine and somehow the subject of tipping came up. He claimed that it's better to give cash due to some made up claim. We gave him 20 euro. He walks back to the bar and up to another tender is "snapping" the bill in front of her as in, "check this out". After that we never saw him again. After waiting at least 15 minutes for the takeaway dessert, some guy comes up with the cake on a plate and the ice cream in a bowl. And no fork or spoon. We were irate. My wife approached a wonderful young man named Ian who helped check in also and told him the story. He was trying to give us back the money but we said no, we just want the dessert and for someone to speak to the bartender. Ian asked if he could buy us another round of drinks, we declined. He then personally brought out the takeaway and we went to our room. Not 10 minutes later, Ian arrived with complimentary drinks. He was a really considerate guy. But that bartender was a jerk.
Stayed 2 nights in Oct 2023

10/10 Excellent

paula

Travelled with group
Liked: Amenities, property conditions & facilities
Even though this is a old property it is clean. Staff are greay. Location terrific and quite. Great holiday decotation and smell is pleasent.
Stayed 1 night in Nov 2023

8/10 Good

Sharon, Frankford

Liked: Cleanliness, staff & service, property conditions & facilities
Metropole is in the center of things in Cork. The room we had was small but they did give me a room with a walk in shower that I had arranged prior. It is an older hotel and you can see that it’s gotten a little ruff around the edges but staff do their best to keep it clean and tidy. We ended up getting a rental car and parking was nearly and they validated for a reduced rate. Breakfast was not included. We stayed for a week. A budget friendly hotel.
Stayed 7 nights in Sep 2023

10/10 Excellent

William T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very comfortable stay. Nothing lacking. We especially appreciated the thoughtful and attentive staff. One night during our stay we experienced a minor medical emergency: the staff was responsive, helpful and very sympathetic. Everything you would need and want. Happy to recommend this facility - happy to stay here again should our travels bring us back to Cork City!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Rory, Santa Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metropole is a grand hotel!
Stayed 3 nights in Sep 2023

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was historic and classic. Bed Comfy.
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cork
Nice, big.. Very nice bar, food was good. GREAT Trad music down the block.
Stayed 1 night in Sep 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful, loved this property!
Stayed 1 night in Sep 2023

10/10 Excellent

Nicola

Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metropole has undergone an impressive restoration and was a wonderful place to stay. We had to navigate the construction on MacCurtain St, but beyond that had easy access to Patrick Street and the shopping districts of Cork. The staff were lovely and the accommodations very comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Fergus

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but noise issues worth mentioning.
Hotel location was great, although major road works are currently ongoing at the front of the hotel and start at 7:30am lasting all day. The bins for all the bars on the street were also all emptied from 5:30am onwards both days we were there, so we experienced a lot of disturbance in terms of noise and for that reason, didn’t get the best sleep. In fairness the hotel does tell you this on their website if you book direct, but when booked through hotels.com, it does not which would have been useful. The hotel itself was lovely, staff great and room clean and spacious
Stayed 2 nights in Aug 2023

10/10 Excellent

Leslie, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly, welcoming staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Rachel

Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well maintained. Construction in area a temporary challenge (right outside of front door). Valet parking available which is nice. Double room we has was hot, window opened but was against a wall. Our second room was larger with double and twin and river view.
Stayed 1 night in Aug 2023

10/10 Excellent

josie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely and perfect stay.
Stayed 2 nights in Aug 2023

6/10 Okay

robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the property. Staff was friendly and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but noisy
Lovely hotel, room was really hot, had to leave windows open all day. Lots of noise from outside, which the hotel can’t control, we were on the second floor but may be quieter on higher floors. Staff really friendly and helpful, we ate in the Met restaurant a few evenings. Loved Cork but due to the sleep issues wouldn’t stay here again. Such a shame.
Stayed 4 nights in Jul 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness
Great food at the Breakfast buffet and lovely rooms. Central location close to everything
Stayed 2 nights in Jul 2023

8/10 Good

Alexander

Stayed 2 nights in Jul 2023

10/10 Excellent

CHIAOCHIEH

Stayed 1 night in Jul 2023

8/10 Good

Sherry, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good htel location
Good location, room was very warm (luckily we found a fan!). Overall a good stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location. Rooms were comfortable and staff helpful!
Stayed 1 night in Jul 2023

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent. Great location for first time travellers to Cork - close to restaurants, shopping.
Stayed 2 nights in Jul 2023

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We got in early, so no rooms available at that time. I mentioned I had an interview in a few hours, and wondered if there was a quiet place I could go at the time. The concierge/doorman found a spot just off the reastauant and bar, but was a little loud with the music. He eventually found me a large conference room, and that was right after they rushed to get a room ready so we could check in, which gave me just enough time to iron a shirt. They went out of their way to accommodate. Outstanding service!
Stayed 2 nights in Jun 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very conveniently located to the train station. The front desk was extremely helpful and held our luggage while we explored for the day. We only stayed overnight. Rooms were not air-conditioned, but we were there during unseasonably warm weather.
Stayed 1 night in Jun 2023

8/10 Good

Beka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nicely located in the heart of town. Shopping and dining is within walking distance, with many options. The staff were great, and service they provided was excellent. The building itself is old, and the old creaky floors give that away. The single elevator is very slow. The queen room is very small. Not much space for luggage and personal items. There is no air conditioning in the rooms. The hotel provides one table fan, which was barely adequate for our west-facing room. It was too warm in the room. If you want a clean place just to sleep, this works; not much else you can do in the room.
Stayed 3 nights in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and amenities.
Nice rooms clean with all the usual accessories. Helpfull and friendly staff. Good location for seeing Cork City.
Stayed 2 nights in May 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Very clean staff very helpful
Stayed 7 nights in May 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old style hotel
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in a great spot
I had a great room this time. No real issues, but the room was hot and the window only opened 2 inches. Fan helped. Shower was magnificent. Check in was fast and efficient. Location is excellent. Avoid the restaurant.
Stayed 1 night in May 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location with clean & comfortable rooms.
Stayed 1 night in May 2023

10/10 Excellent

Elexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff greeted us and were happy to explain where to find the parking. Clean facility comfy bed. Overall, even if it was a quick one we super enjoyed our stay. Will stay again if we’re ever in cork again
Stayed 1 night in May 2023

6/10 Okay

Cale

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Concierge was simply amazing while assisting our departure.
Stayed 2 nights in May 2023