Gallery Suite (Apartment) | Living area

Reviews of Orchard Manor - Guest house

3 out of 5
Orchard Manor - Guest house
Fore Street, Probus, Truro, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 4 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality and comfort food etc was excellent but my disappointment at check-in was paying a 3,5 % surcharge because I was paying by a cash card ( not even Amex or Diners) especially when Hotels .com guarantees the amount you pay at the time of booking This surcharge should be on the booking details. I have booked Hotels in Italy where they state payment in cash only no cards
Stayed 3 nights in Jul 2017
Thank you Peter for your very kind review, Kind Regards, Nigel

8/10 Good

Rosemarie, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orchard Manor very good; hotels.com disappointing
We were pleased with our room, king sized bed and facilities. Our host was very good and it was easy to travel from Probus to places we wanted to see further afield. I was upset that the hotels.com people gave me the run-around regarding an unexpected and unwarranted credit card charge but this was not the fault of Orchard Manor but of hotels.com

10/10 Excellent

Neil, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommended
Nigel was great as a host and made you feel very welcome. Would strongly recommend to anyone staying in this part of Cornwall. Probus is an ideal mid-way point for travellers to this part from visiting places like Eden Project in St. Austell through to the local beaches and onwards to Lands End.

10/10 Excellent

Lee, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Excellent accommodation and service
Response from Nigel on 29 Jul 2016
Hello Lee, Thank you for your Kind Review, Kind Regards Nigel Orchard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Nigel on 29 Jul 2016
Thank you for your Kind Review, Kind Regards, Nigel Orchard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erst enttäuscht, dann ganz zufrieden
B&B in Cornwall, wer denkt da nicht an ein eher altmodisches und gemütliches Haus. Was uns erwatet hat war aber ein ziemlich neues Haus ohne besonderen Flair. Aber der Wirt war sehr nett, das große Zimmer war sehr komfortabel und die Lage, wenn auch an der Dorfstrasse gelegen, hat sich als günstig erwiesen, da wir von dort viele Atraktionen von Cornwall bequem mit dem Auto erreichen kopnnten. Das Haus ist also durchaus zu empfehlen.
Response from Nigel on 29 Jul 2016
Thank you for your Kind Review hope to see you again one day, Kind Regards, Nigel Orchard