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Reviews of Candlewood Suites Corpus Christi-Naval Base Area, an IHG Hotel

2.5 out of 5
Candlewood Suites Corpus Christi-Naval Base Area, an IHG Hotel
9225 S. Padre Island Drive, Corpus Christi, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 315 reviews" "
Rating 8 - Good. 82 out of 315 reviews" "
Rating 6 - Okay. 21 out of 315 reviews" "
Rating 4 - Poor. 9 out of 315 reviews" "
Rating 2 - Terrible. 7 out of 315 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and many extra's you wouldn't expect at the cost and location. Very clean rooms with everything you would and more than yo you require. . I will be happily back. Thank you!!
Stayed 1 night in Apr 2024
Response from Nicole P. Marketing Team on 7 Apr 2024
Hi George,Thank you so much for sharing your wonderful review! We're absolutely thrilled to hear that you had such a fantastic stay with us and that we exceeded your expectations.We take great pride in providing our guests with exceptional value and comfort, and it's heartwarming to know that our efforts didn't go unnoticed. Hearing that you found our rooms clean and equipped with everything you needed (and even more!) truly makes our day.We're delighted to hear that you'll be happily returning, and we can't wait to welcome you back with open arms. Your satisfaction is our top priority, and we'll do everything we can to ensure that your next stay with us is just as wonderful as this one.Thank you again for choosing Candlewood Suites Corpus Christi-Naval Base Area for your accommodation needs. See you soon! Best regards,

10/10 Excellent

Staranna

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nicole P. Marketing Team on 7 Apr 2024
Hi Staranna,We can't thank you enough for sharing your incredible 5/5 review! It's absolutely delightful to hear that you had such a fantastic stay with us and that we were able to exceed your expectations. We strive to create a welcoming and comfortable environment for all our guests, and knowing that we succeeded in doing so for you fills us with immense joy.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable experience. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. Your satisfaction is our top priority, and we're here to make your next stay even more incredible.Best regards,

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean although basic hotel. Room look is a bit dated, but it was comfortable. Appreciated the full size fridge but it gave off a weird odor. Would stay here again.
Stayed 3 nights in Mar 2024
Response from Nicole P. Marketing Team on 24 Mar 2024
Hi Jessica,Thank you for taking the time to share your feedback about your recent stay at Candlewood Suites Corpus Christi - Naval Base Area. We appreciate your detailed review.We're pleased to hear that you found our hotel to be clean and comfortable. Providing a clean and comfortable environment for our guests is our top priority, and we're glad that you felt at ease during your stay.Please accept our apologies for any inconveniences you may have experienced. We will address these issues promptly to ensure that future guests have a more pleasant experience.We're delighted to know that you would consider staying with us again, and we look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Excellent

Bryanna

Stayed 1 night in Mar 2024
Response from Nicole P. Marketing Team on 7 Apr 2024
Hi Bryanna,Thank you so much for taking the time to share your glowing 5/5 review! We're absolutely thrilled to hear that you had such a fantastic experience with us.Here at Candlewood Suites, we strive to create a home away from home for our guests, and it's truly heartwarming to know that we succeeded in doing so for you. Your satisfaction means the world to us, and we're overjoyed that we were able to exceed your expectations during your stay.From our cozy accommodations to our friendly staff, we're dedicated to providing you with not just a place to stay, but a memorable experience that you'll cherish. It's wonderful to hear that our efforts made your time with us enjoyable and comfortable.We're incredibly grateful that you chose Candlewood Suites Corpus Christi-Naval Base Area for your accommodation needs, and we can't wait to welcome you back for another amazing stay. If there's anything else we can do to make your next visit even more special, please don't hesitate to reach out. Thank you again for being a part of the Candlewood Suites family!Best regards,

4/10 Poor

Monnie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No breakfast. Turning into an extended stay. Beds like rocks. Could get better towels at dollar store. Disappointed….
Stayed 3 nights in Nov 2023
Response from Nicole P. Marketing Team on 11 Dec 2023
Dear Monnie,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconveniences you experienced during your stay, and we appreciate your honesty as it helps us identify areas for improvement.We understand the importance of breakfast as a part of the overall guest experience, and we regret that we did not meet your expectations in this regard. Please know that since we are an extended stay hotel we have provided kitchens in every room to allow guests to make their own meals making it a home away from home.We're sorry to hear about your concerns regarding the beds. Comfortable sleep is crucial, and we will certainly investigate the mattress situation to ensure that all rooms meet our high standards for quality rest.Additionally, we take your comments about the towels seriously. Our aim is to provide guests with a luxurious experience, and we will be reviewing and updating our linen offerings to ensure they meet the expectations of our valued guests.We genuinely value your feedback, and we hope that you might consider giving us another opportunity to better serve you in the future. Once again, we appreciate your time in sharing your thoughts, and we apologize for falling short of your expectations. Thank you for bringing these matters to our attention.Best regards,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Nicole P. Marketing Team on 11 Dec 2023
Dear Paul,Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had such a wonderful experience during your stay with us.It is incredibly rewarding for our team to know that we were able to meet and exceed your expectations. Providing excellent service and creating a memorable experience for our guests is our utmost priority, and we are delighted to learn that we succeeded in achieving that goal during your visit.We look forward to welcoming you back in the future and continuing to provide you with the exceptional service and hospitality that you deserve. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please do not hesitate to share.Once again, thank you for choosing Candlewood Suites. We truly appreciate your patronage and look forward to serving you again soon.Best regards,

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Nicole P. Marketing Team on 11 Dec 2023
Dear David,Thank you so much for taking the time to share your fantastic review! We are absolutely delighted to hear that you had such a wonderful experience during your stay at our hotel.It is our top priority to provide a luxurious and memorable experience for our guests, and we are thrilled to know that we met and exceeded your expectations. Our team works hard to ensure that every aspect of your stay is impeccable, and it's incredibly rewarding to receive such positive feedback. We appreciate your kind words and are thrilled to have contributed to making your time with us special.We look forward to the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us as we aim to consistently enhance our guests' experiences.Thank you again for choosing Candlewood Suites and we hope to have the pleasure of hosting you again soon.Best regards,

10/10 Excellent

Melinda D

Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and quiet
Stayed 1 night in Aug 2023

6/10 Okay

Felipe

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Nasty ass beds!!!
Bed was nasty .. everything had stains . Nasty stains. I asked for new bed covering... and nothing was done...never going back...
Stayed 2 nights in Aug 2023

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay!
We were very happy with this hotel. The room was clean and comfortable. The full sized fridge and kitchenette would have been very handy if we had stayed for more than 2 nights. The pool was clean and relaxing. We would definitely stay here again.
Stayed 2 nights in Jul 2023

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 9 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Jovan

Liked: Staff & service
Was a nice stay adduce from the chair in my room was incredibly filthy and the blinds were broken so light was in my face as I was trying to sleep.
Stayed 2 nights in Jul 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
ENJOYED ARE STAY. Much better than the Candlewood in the downtown area.
Stayed 3 nights in Jul 2023

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and updated. Nice
Stayed 1 night in Jun 2023

10/10 Excellent

Leedonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Could be better
Shower kept dripping. Just enough dishes. Fridge worked well as did the a/c. No daily housekeeping as advertised. Went to front desk to exchange dirty linens. Free laundry machines was nice to find. Pool kinda small.12 guests max in pool. Beds comfortable. Didnt care to find the pet hair in room.
Stayed 2 nights in May 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet spot by Oso bay. Nice hotel with a kitchen
Stayed 1 night in May 2023

6/10 Okay

Belinda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Kevan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Will absolutely be back!
Stayed 1 night in Apr 2023

6/10 Okay

Monique

Travelled with family
Disliked: Cleanliness, property conditions & facilities
YOU GET WHAT YOU PAY FOR... We chose this hotel because of its price. Although we stayed the entire time we had booked, we will never stay here again. The lobby of the hotel was updated and nice. However, overall I would call this hotel tolerable. Our room was very worn, outdated, and not very clean. Immediately after we checked in, I spilled water on the floor. I used a washcloth to wipe it up. When I was done, the washcloth was black...yuck! The furniture had worn spots and one chair had been clearly ripped up by a cat. The room had a strange smell too, maybe because it is a pet friendly hotel? We were told upon check-in that there would be fresh fruit every morning, but almost every day there was hardly anything at all. Additionally, there was no service to the room unless you stayed for 7 days. We were there for 4 days, and since the room was not really clean when we got there, it definitely needed to be cleaned at some point during our stay. Another thing that we found odd: the hotel had guests bring dirty towels to the front desk to trade them in for fresh ones. The front desk person would count out how many towels we brought, and replace them with only the amount traded. The process made us feel like we were untrustworthy and were being closely monitored as if we were going to steal very basic hotel towels.
Stayed 3 nights in Mar 2023

6/10 Okay

yarenys cevallos

Travelled with family
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Stayed 1 night in Feb 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Staff & service, property conditions & facilities
Exelent service
Stayed 2 nights in Dec 2022

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 5 nights in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eve 2022
Enjoyed the location and the quietness.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Donna

Travelled with family
Location
Stayed 1 night in Sep 2022

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay. Sad part was that they don’t serve breakfast in the morning.
Stayed 2 nights in Aug 2022

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is everything
Just one night but it was clean, safe and bed was comfortable. A/c was a little sketch and there was an “old” smell to the hallway but we would stay here again. Great location and good service.
Stayed 1 night in Jul 2022

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nancy at the front desk was awesome! The room was big with a stovetop, microwave, and full size refrigerator. Beach was nearby. The pool was small, but there was ample space on the patio. Overall, it was a wonderful experience!
Stayed 2 nights in Jul 2022

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the parking area. Its too tight and crowded to get in or out of a spot, so if you have a truck beware!
Stayed 1 night in Jul 2022

10/10 Excellent

Kristen

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained which is hard to find in CC.
Stayed 3 nights in Jun 2022
Response from Joshua, DOS on 11 Jul 2022
Thank you!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Joshua, DOS on 11 Jul 2022
Thank you!

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this property. The staff is friendly. No breakfast in the mornings but the rooms have a small kitchen with fridge, stove, and microwave. Conveniently located between the island and the city. The pool was sparkling clean and there is a bbq area with tables and tv.
Stayed 2 nights in Jun 2022
Response from Joshua, DOS on 11 Jul 2022
Thank you!

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No extra blankets!
Our room was nice and clean. My only comment was my husband asked for an extra blanket or even an extra sheet and was told the hotel does not have any extras. The reason for our request is because my husband has trouble sleeping and will usually get up during the night and try to sleep in the recliner.
Stayed 1 night in Jun 2022

2/10 Terrible

Emily

Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Jun 2022

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
A mix
We had trouble with evening desk folks and their store food all being stacked under wrong prices. They said it wasn’t their problem and the prices were what they were not what they said in fridge. We went out. Pool was nice, but no towels
Stayed 1 night in Jun 2022