Indoor pool

Reviews of Hyatt Place DFW

3 out of 5
Hyatt Place DFW
2350 Global Drive, DFW Airport, Dallas, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1359 out of 1748 reviews" "
Rating 8 - Good. 283 out of 1748 reviews" "
Rating 6 - Okay. 51 out of 1748 reviews" "
Rating 4 - Poor. 22 out of 1748 reviews" "
Rating 2 - Terrible. 33 out of 1748 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel with pool and gym, good breakfast
Stayed 1 night in Apr 2024
Response from Dacia on 15 Apr 2024
Hi Marina,Thank you so much for your review and stay feedback. It is so thrilling to learn that you enjoyed the pool, gym, and breakfast. We look forward to welcoming you back to Hyatt Place DFW again.Warm regards,

10/10 Excellent

Jaydin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. The hotel is very clean and well kept. Location to DFW is extremely convenient. If you have the luxury of having Helen help you at any point during your stay, you are very lucky. She was beyond kind and friendly. Would definitely stay again.
Stayed 4 nights in Apr 2024
Response from Jamison on 11 Apr 2024
Hello Jaydin, I want to thank you for being a guest of our hotel and for taking the time to share your expierence. We are overjoyed to hear your positive feedback of our hotel, and staff. We are even more thrilled that our hotel's location and convenience impacted your stay positively. We look forward to providing another wonderful experience and welcoming you again at Hyatt Place DFW! Best regards, Jamison

10/10 Excellent

Raiford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was Top notch by Debra, Yamen and Keith they deserve a raise…
Stayed 1 night in Apr 2024
Response from Melinda on 10 Apr 2024
Dear Railford,Thank you for taking the time to review our property. We are so glad to hear you received top notch service during your stay. Debra, Yamen, and Keith will appreciate your kind words. We hope to welcome you back to Hyatt Place DFW Airport again soon!Warm regards,Melinda

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Close to the airport
Stayed 1 night in Mar 2024
Response from Melinda on 5 Apr 2024
Dear Rodney,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

JEREMY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jamie on 7 Apr 2024
Dear Jeremy,Thank you for your great 5/5 rating for our Hyatt Place DFW! It was such a pleasure to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest in the future!Warm regards,Jamie

10/10 Excellent

Caroline M., El Paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from front desk. Breakfast was good and was nice having a bar that still served food after hours.
Stayed 2 nights in Mar 2024
Response from Melinda on 5 Apr 2024
Dear Caroline,Thank you for taking the time to review our property. We are so glad to hear you received great service at the front desk and that you enjoyed the breakfast. We are also glad to hear you found it so nice to have a bar open after hours that served food. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Shuttle was great to and from the airport. We just had an over night plane delay so the hotel was very convenient.
Stayed 1 night in Apr 2024
Response from Rebecca on 5 Apr 2024
Hello Carmen,Thank you for your feedback and recent stay at Hyatt Place DFW. Happy you enjoyed our convenient location and amazing team. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities
Near the airport
Stayed 3 nights in Feb 2024
Response from Michaela on 3 Apr 2024
Hello Francis. I want to thank you for your patronage to us here at Hyatt Place DFW. I am pleased our location near the airport served you well and truly appreciate your time and review. I hope to welcome you back as our Guest in the future. Have a great day!

10/10 Excellent

mary

Liked: Cleanliness, property conditions & facilities
Rooms were updated and very clean. Shuttle service was very prompt and even ran early early. The staff kindly put out some take and go breakfast items for those of us with an early flight who will miss the breakfast. There was some airport noise, but I guess that’s to be expected.
Stayed 1 night in Apr 2024
Response from Jamie on 3 Apr 2024
Dear Mary,Thank you for your excellent review of our Hyatt Place DFW! It was such a delight to read that you enjoyed your stay with us. It was also great to hear that you found our shuttle convenient and found your rooms cleanliness to your satisfaction. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best stay in recent months!! Room was immaculate, people are super friendly. Made everything easy and even told us about a parking plan we could make use of so we didnt have to drive into the airport and find parking!! This will be our definite goto from now on!!
Stayed 1 night in Apr 2024
Response from Michelle on 2 Apr 2024
Hi Dennis, Thank you for your feedback 5-star review. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that overall, you had a great stay with us. Love that the staff was super friendly and help you with information about parking. Hope that you will come and stay again soon! Warm Regards,

10/10 Excellent

Kellyn, GRayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness is always a make or break for us. It was clean and we are so grateful! Kind staff, and quiet dining area (monday night/tuesday AM). We loved our stay!
Stayed 1 night in Apr 2024
Response from Michelle on 2 Apr 2024
Hi Kellyn, Thank you for your 5-star rating. Happy that you enjoyed the hotel being cleaned, and also that our staff was kind to you. Hope that we can welcome you back soon. Warm Regards,

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel the only thing is that y’all need to change breakfast options we stayed Saturday and Sunday same choices !! But still we love it !!
Stayed 2 nights in Mar 2024
Response from Melissa on 2 Apr 2024
Hi Maria,I am so happy to hear that you love our hotel! Thank you for your feedback regarding the breakfast options that were available during your stay. Food options at breakfast is important and we appreciate this feedback to help us improve in the areas needed to make our guest stay even more enjoyable. I hope that you are able to come back and stay with us very soon! Thank you,

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick stay between flights, good staff and helpful with airport shuttles!
Stayed 1 night in Mar 2024
Response from Melissa on 2 Apr 2024
Hi Devan,I am very pleased to hear that your stay with us at Hyatt Place DFW went well and that our staff made your stay comfortable and helped you with the airport shuttle. We strive to offer the best customer service to our guest and I am happy to hear we were successful.Thank you for this feedback and we hope to welcome you back very soon for another stay!Best regards,

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an early flight so we needed somewhere convenient to stay. Not only was the location perfect as it was right next to the rental car return, but it was such a nice place. Comfortable and clean, and check in was quick and easy.
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Meagan,Thank you for your 5 out of 5 rating as well as your review. We are so pleased that you enjoyed your stay with us and found our hotel to be convenient, comfortable, clean, with an easy check in process. We look forward to welcoming you back to Hyatt Place DFW.Best Wishes,

10/10 Excellent

Maurie, BARRANQUITAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty cleansless. Love this hotel! 💖
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Maurie,Thank you for your 5 out of 5 rating as well as your review. We are pleased to know that you loved our cleanliness. We hope we will have the pleasure of welcoming you back to Hyatt Place DFW Airport in the future.Best Wishes,

10/10 Excellent

Terry, Spokane, Valley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for a long layover. Friendly staff. Good free breakfast.
Stayed 1 night in Mar 2024
Response from Tieysha on 31 Mar 2024
Hello Terry,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you enjoyed the convenience of our hotel as well as our friendly staff and our complimentary breakfast. We look forward to welcoming you back to Hyatt Place DFW Airport in the future.Best Wishes,

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient shuttle- good, hot food still available to purchase at 10:30pm- free breakfast- kind and helpful staff
Stayed 1 night in Mar 2024
Response from Dacia on 1 Apr 2024
Hello Kelli,Thank you so much for sharing your stay feedback. It is so nice to learn that you enjoyed our accommodations. We hope for chance to welcome you to Hyatt Place DFW again.Kind regards,

10/10 Excellent

Eldon

Travelled with family and small children
Very close to the airport and yet it was quiet and relaxing
Stayed 1 night in Mar 2024
Response from Melinda on 29 Mar 2024
Dear Eldon,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient and had a quiet and relaxing stay with us. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Melinda on 28 Mar 2024
Dear Matthew,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got delayed overnight at DFW. Shuttle picked us and took us back to airport. Staff super friendly. Great breakfast included. Forgot my Kindle in the room and they drove it to the airport to give it to me before my flight left. Highly recommend!
Stayed 1 night in Mar 2024
Response from John on 25 Mar 2024
Hello Allison,Thank you for adding this review of our Hyatt Place DFW including mentioning our staff, breakfast, and shuttle. I am so happy to see our staff was able to get your Kindle to you before you left. I hope you can stay with us again.Best Regards,John

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on 25 Mar 2024
Hello Juvenal,Thank you for giving our Hyatt Place DFW a 5 star review. I am happy to see you enjoyed your time there. I hope you can visit again. Best Regards,John

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hot breakfast was very nice and had great gluten free options for my family members that needed it.
Stayed 1 night in Mar 2024
Response from Larissa on 23 Mar 2024
Dear Kevin,Thank you for your awesome rating and review. We are happy to hear that you enjoyed your stay with us, and the different dining options provided for breakfast. We hope to have the pleasure of welcoming you again the next time you are in the area. All the best,

6/10 Okay

Randy

Stayed 2 nights in Mar 2024
Response from Jamie on 7 Apr 2024
Dear Randy,Thank you for taking the time to leave a rating for our Hyatt Place DFW. We sincerely appreciate your business and hope to have the opportunity to welcome you back as our guest for an even better stay experience in the future.Warm regards,Jamie

10/10 Excellent

Dan, Hamlin

Stayed 1 night in Mar 2024
Response from Jamie on 6 Apr 2024
Dear Dan,Thank you for your great 5/5 review of our Hyatt Place DFW! We're delighted to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest on your future visits to the area!Warm regards,Jamie

10/10 Excellent

John, Ft Worth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsey on 17 Mar 2024
Dear John,Thank you for the rating. We are happy you enjoyed your stay with us and hope to welcome you back as our guest again soon!!Warm Wishes,

10/10 Excellent

christina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Nice and clean. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Ana on 12 Mar 2024
Dear Christina, Thank you for your feedback. It was a pleasure having you as our guest. We are pleased that you enjoyed the cleanliness of our hotel and the service provided by our staff. We hope to see you again!

8/10 Good

Lucky

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jan 2024
Response from Lindsey on 12 Mar 2024
Dear Lucky,Thank you for your rating. We hope to welcome you as our guest again soon!!Best Wishes

10/10 Excellent

estefania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was incredible.
Stayed 1 night in Mar 2024
Response from Laura on 4 Mar 2024
Dear Estefania,Thank you so much for the 5-star rating. We love hearing that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Mar 2024
Response from Melinda on 6 Mar 2024
Dear Maggie,Thank you for taking the time to review our property. We are so glad you found our location convenient and enjoyed your stay with us. We hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

oliver

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Melinda on 2 Mar 2024
Dear oliver,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Betsy on 2 Mar 2024
Hello Carrie,Thank you for your 5/5 feedback and rating. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you as our guest again soon.Warm Regards,

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Janet on 29 Feb 2024
Dear Alicia,Thank you for the great rating and allowing us the privilege of being your host. We are happy to see by your rating you had an overall great experience. We hope to have the pleasure of welcoming you back to our Hyatt Place DFW Airport soon.Warm regards,

10/10 Excellent

Barbara, Granbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , we stay night before early departure at DFW.
Stayed 1 night in Feb 2024
Response from Rebecca on 23 Feb 2024
Hello Barbara,Thank you for your recent stay with us. We are thrilled you enjoyed your stay. We hope to welcome you back in the future. Warm regards,Rebecca

8/10 Good

Rashid

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A well maintained property with very friendly staff. I had a pleasant stay.
Stayed 2 nights in Feb 2024
Response from Ana on 20 Feb 2024
Greetings Rashid,Thank you for your feedback. We're glad to hear you enjoyed the service provided by our staff and your overall stay at our hotel. We hope to see you again soon!

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Veronica on 20 Feb 2024
Hello Kathryn!Thank you for sharing the amazing 5-star rating! We are delighted that you enjoyed your stay with us at Hyatt Place DFW! We hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.

8/10 Good

Donna, Poolville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tieysha on 18 Feb 2024
Hello Donna,Thank you for your rating. We hope you had a great stay, and we look forward to welcoming you back to Hyatt Place DFW in the future.Best Wishes,

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and communication!
Stayed 1 night in Feb 2024
Response from Janet on 17 Feb 2024
Dear Angela,Thank you for the great rating and review! We are overjoyed to hear you were impressed with the excellent service and communication from our staff. This lets us know we accomplished our goal in providing a great customer service experience. We look forward to providing another exceptional experience on your next stay with us.Warm regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was great! People working at the property were even better!
Stayed 2 nights in Feb 2024
Response from Tieysha on 15 Feb 2024
Hello David,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you loved our great property as well as our great staff. We hope we will have the pleasure of welcoming you back to Hyatt Place DFW soon.Best Wishes,

10/10 Excellent

Nickolas

Liked: Cleanliness, property conditions & facilities
The property is very clean and well kept. The staff provides excellent customer service, as well.
Stayed 1 night in Feb 2024
Response from Rebecca on 14 Feb 2024
Hello Nickolas,We are happy you enjoyed your time at Hyatt Place DFW. We appreciate your stay. Glad you enjoyed your beautiful room and amazing staff. We hope to welcome you back.Warm regards,Rebecca

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024
Response from Melinda on 22 Mar 2024
Dear Michelle,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

4/10 Poor

Virginia

Liked: Cleanliness, property conditions & facilities
The check in and room was fine. But the expedia reservation did not indicate you must call for hotel shuttle. Nor did it provide a phone number.
Stayed 1 night in Jan 2024
Response from Jamie on 31 Jan 2024
Dear Virginia,Thank you for taking the time to review our Hyatt Place DFW. We're pleased to hear that your check in and room experience were satisfactory. We sincerely apologize for any inconvenience caused by the lack of information regarding the hotel shuttle. We will work to ensure that future communications are clearer and more comprehensive. We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Jamie

8/10 Good

Tisha

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Jamie on 31 Jan 2024
Dear Tisha,Thank you for taking the time to leave a rating for our Hyatt Place DFW! We're delighted that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Jamie

10/10 Excellent

R. Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient, clean, easy check in and out, good breakfast, airport shuttle was easily available and was only a short ride to and from the terminals. Perfect airport hotel.
Stayed 1 night in Jan 2024
Response from Laura on 29 Jan 2024
Dear R. Robert,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Charmaine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Customer service is top notch & so convenient to have a free shuttle from the airport and even to the car rental places nearby! Beds are comfortable and couldn’t hear through the walls which was great! Breakfast had a variety of options and it’s one of the better free breakfasts from hotels we’ve had. Would stay again!
Stayed 1 night in Jan 2024
Response from Candace on 29 Jan 2024
Dear Charmaine,Thank you for your review and 5-star rating of our hotel. We are glad that you enjoyed your guest room along with the comfortable bed & breakfast. We look forward to welcoming you again at Hyatt Place DFW Airport.Warm regards,Candace

10/10 Excellent

Teresa

Stayed 1 night in Jan 2024
Response from Melinda on 22 Mar 2024
Dear Teresa,Thank you for taking the time to review our property. We are glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Place DFW again soon!Warm regards,Melinda

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Candace on 18 Jan 2024
Dear Richard,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Place DFW Airport.Warm regards,Candace

8/10 Good

Ann

Business traveller
Stayed 1 night in Jan 2024
Response from Jamie on 16 Jan 2024
Dear Ann,Thank you for your great rating for our Hyatt Place DFW. We are glad to see that you enjoyed your stay with us, and we hope to welcome you back as our guest in the future!

10/10 Excellent

James

Travelled with partner
Super nice staff Very good food But lobby and rest were so cold / should have worn a jacket to breakfast - outside temp 14
Stayed 1 night in Jan 2024
Response from Rebecca on 15 Jan 2024
Greetings James,Thank you for providing 5 stars and for your recent stay with us. Happy to hear that you enjoyed he wonderful food and our amazing staff. We are sorry for the issues with the temperature in areas of our hotel. We will certainly share all feedback with our management team. We hope to welcome you back again. Best regards, Rebecca

2/10 Terrible

Debra

Response from Rebecca on 16 Jan 2024
Greetings Debra,Thank you for providing your feedback and for your recent stay with us. Best regards, Rebecca

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the property was clean!
Stayed 1 night in Jan 2024
Response from Jamison on 13 Jan 2024
Hello Derek, We want to thank you for taking the time to review your recent stay with us. We are overjoyed to hear your thoughts of our hotel and that our staff impacted your stay positively. Our team will appreciate your feedback. We can't wait to welcome you back at Hyatt Place DFW!Best regards,Jamison