Lobby
Check availability

Reviews of SpringHill Suites by Marriott Dallas Addison/Quorum Drive

3 out of 5
SpringHill Suites by Marriott Dallas Addison/Quorum Drive
15255 Quorum Dr, Addison, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shelbie

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night and just slept but night and morning staff was nice. Breakfast was good
Stayed 1 night in Mar 2024

4/10 Poor

Helena

Stayed 2 nights in Mar 2024

10/10 Excellent

LAVIN N.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our first time in Tx. Loved our conversation with friendly staff Donna. She was so warm and very informative.❤️🥰
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

10/10 Excellent

Janet, Athens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and spacious. The lights and tv were on when I go there, as well as the heat. (it was a cold day).
Stayed 1 night in Feb 2024

8/10 Good

Jesus

Everything was clean good breakfast and good price
Stayed 1 night in Feb 2024

8/10 Good

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property lived up to its description with no complaints from my end. However, we were unexpectedly charged for parking, which wasn't communicated during check-in or outlined in the property's policy. We only became aware of this charge during checkout. Aside from that, it was a pleasant stay.
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hot water took way too long to get hot. As we were on our way to check out out the towel bar over the sink just fell off of the wall.
Stayed 5 nights in Feb 2024

10/10 Excellent

Debra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were friendly, very helpful, and always had a smile on their face when interacting with the guests.
Stayed 1 night in Feb 2024

10/10 Excellent

HENRY

Travelled with family, Business traveller
The hotel is in nice condition overall. The staff was pleasant and accomodating. I would stay at the property again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Idelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Kenny

Stayed 1 night in Jan 2024

8/10 Good

Juleea

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Veronica

Travelled with partner
Liked: Staff & service, property conditions & facilities
You have to pay for parking not mentioned during booking
Stayed 1 night in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fantastic hotel experience. The only thing that could be better is the breakfast. But overall a wonderful experience!!! Would definitely come back.
Stayed 1 night in Dec 2023

6/10 Okay

Denisha

Stayed 1 night in Dec 2023

4/10 Poor

Adeolu

Business traveller
Liked: Amenities
Room was not cleaned for 4 days despite repeated requests. Intercom not working
Stayed 5 nights in Dec 2023

10/10 Excellent

Antoinette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was five star! Excellent location and extremely clean. If in the area again next year, I will be booking here.
Stayed 4 nights in Dec 2023

8/10 Good

shirlonda

Liked: Cleanliness, staff & service, property conditions & facilities
2nd tv needed in suite
Receptionist was amazing Only thing I didn’t care for no tv where the king bed was The suite had a tv with swivel but if your laying in bed you can’t watch tv comfortably you have to lay across or at the foot of the bed to see the tv
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and good variety at breakfast.
Stayed 1 night in Dec 2023

2/10 Terrible

Antoinette

Stayed 2 nights in Dec 2023

10/10 Excellent

Lorie

Liked: Amenities
The staff was very nice and the place is clean and comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Stayed 2 nights in Nov 2023

2/10 Terrible

Aisha

Stayed 2 nights in Nov 2023

8/10 Good

Francine, SKIATOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times. Always a nice staff, clean, comfortable rooms and great location. Only complaint is they charge for parking and it is a very quiet area, no security in parking area so not sure what the charge is for?
Stayed 1 night in Nov 2023

6/10 Okay

Cheryl

Travelled with family
Disliked: Property conditions & facilities
Room and hall looked worn. Needs some updating.
Stayed 4 nights in Nov 2023

10/10 Excellent

Irma P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery nice
Stayed 1 night in Nov 2023

8/10 Good

Jonathan Matthews

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great Larry the front desk host was great and receptive to request.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just not up to snuff
Staff is great. First room toilet hadn’t been cleaned, they moved me but overall it was pretty clean. The building is tired, even with a new coat of paint. Smells like industrial cleaning products everywhere. Bed was older and dented. Toilet paper was like tissue paper.
Stayed 4 nights in Nov 2023

8/10 Good

Alex

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
location is fine, feel safe and the lobby and breakfast area are fine. Really the only two things are the carpet & couch in the room. They are very dirty. Other than that, everything seems to be pretty good. Oh, one suggestion on the breakfast: use real eggs for scrambled eggs and make it available every other day. and use real eggs in the breakfast sausage sandwich, no need to make too much, quality is important.
Stayed 1 night in Nov 2023

10/10 Excellent

Shamekia

Stayed 1 night in Nov 2023

8/10 Good

GEORGINA

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Ronda

Disliked: Property conditions & facilities
The room was clean but our bedding did not get changed and we had no clean towels. I expect more for the price we paid.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its hotel is clean and quiet and very convenient to many restaurants in the neighborhood.
Stayed 6 nights in Oct 2023

4/10 Poor

Javier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Friendly staff but would not stay again at it.
They had to put us in another room as the room given was not cleaned. Hairs in the bed, tub & toilet seat. There was leftover food in the fridge from previous guest. Wifi internet was not working at the moment....had to go to lobby and be on the phone for 30mims to give there IT dept info on my daughters Ipad so they could connect it manually so she could finish her homework. Got 2 keycards but only one worked.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa, Dripping Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful!
Stayed 1 night in Oct 2023

8/10 Good

tania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great time every time we come to Dallas we stay here in this hotel….the only bad thing about it this time is that the halls smell like mariguana a lot…and the charge they are doing for the parking a lot they didn’t have that and also they dont do room service just one time while we be stayed I didn’t like that….but otherwise everything was great we love staying in this hotel…
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with restaurant suggestions and walking parks. I was able to choose my room
Stayed 1 night in Oct 2023

8/10 Good

Jorge

Stayed 2 nights in Sep 2023

8/10 Good

Ora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pancakes cold - microwave
Nice clean rooms. Pizza boxes were on floor with other trash sacks by ice machine- house keeping was working and never picked up trash. Breakfast pancake not hot The only microwave was by front desk by snacks. Overall it worked out as chose other breakfast items
Stayed 1 night in Sep 2023

10/10 Excellent

Jaime, Seminole

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional I was able to select the floor I wanted to be on. Very clean room
Stayed 1 night in Sep 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
We are coming again 😉
Stayed 4 nights in Sep 2023

2/10 Terrible

Felicia

Travelled with partner
Disliked: Amenities
Csm was very nice,
Stayed 2 nights in Sep 2023

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Everything good, the property is old, new rugs. Ice machine was broken. Limited breakfast
Stayed 2 nights in Aug 2023

6/10 Okay

Greg

Business traveller
Disliked: Property conditions & facilities
Kind of disappointed.
The location was excellent and staff very nice. But then going to the room. The water in the bathroom sink had a very weak flow. I had to call maintenance because the shower bathtub would not drain. The bedroom could have used at least 1 picture. There was nothing in the bedroom. It was very spartan and unattractive. The elevators were filthy. Carpet is old and really dirty. The walls, especially bottom were chipped and broken. The lobby is ok. This hotel could use some upgrades.
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff recommended a great steak restaurant and it was amazing! It was right next to the hotel so I was able to walk
Stayed 1 night in Aug 2023