There were so many little things that were wrong here. It was quite chilly when we were there, but no heat in the room. There were lightbulbs burnt out and a reading light over the bed completely broken. When I tried to call the desk for assistance with getting the TV to work, the phone was not working. Turns out, the owners had it discontinued to save money, which meant I had to walk down two flights of stairs and ring a bell to get assistance. The TV was extremely small (maybe 19" screen) hung high on the wall where you could barely watch it. Not that it really mattered that much, becuase the channel selection was rather pitiful. The beds were extremely uncomfortable. And one complaint I have, which was one I had everywhere we went, was the use of a heavy comforter/duvet cover on the beds with no top sheet. I have to question how many times those get laundered, as it would be extremely less convenient than changing and laundering a top sheet. But it also meant sleeping under a heavy cover or no cover at all, which can get rather warm.