Lobby lounge

Reviews of Clayton Hotel Leopardstown

4 out of 5
Clayton Hotel Leopardstown
Central Park, Leopards Town, Dublin, Dublin

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, DELL VALLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Our room was incredibly clean and comfortable, and the hotel had an excellent bar with many drink options. One of the things I appreciated was that there were plenty of transportation options available right outside the hotel. It was also very convenient to have easy access to the train, which only took 30 minutes to get to downtown."
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin, London

Stayed 1 night in Mar 2024

6/10 Okay

Russell, London

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff are really not on the ball, almost incompetent. Check-in was a complete shambles, I was not asked to set up a restaurant tab or given access to the gym. ''It has been a long day.'' was the excuse given. The gym had no water. Parking is not complimentary either. Other wise the rooms are comfortable, breakfast adequate. Other than the above which is a training point for the staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and roomy
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay all round
Stayed 3 nights in Mar 2024

8/10 Good

Scott James

Stayed 2 nights in Feb 2024

8/10 Good

mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and modern hotel close to transport links
Stayed 3 nights in Dec 2023

10/10 Excellent

seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eloisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

6/10 Okay

Mac Dara

Fine. Clean. Friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Ebere

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Raymond

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Olukayode

Stayed 1 night in Jan 2024

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

8/10 Good

Eilis

Liked: Cleanliness, property conditions & facilities, room comfort
Check in
On arrival at the hotel to check in was asked 3 times if I’d stayed in the hotel before. First time I was welcomed. Third time I was given a piece of paper with services available. Having been handed the key cards I had to ask which floor I was on. Then I was left to find my way. I found the door to the lift lobby which was locked and no obvious way to open them. The receptionist eventually spotted my problem and came over to take the key from me to open the door. I would think that having established 3 times (wouldn’t once have been sufficient?) that I’d never stayed in the hotel previously there might have been a bit more attention to detail. I paid for my car parking also at the same time and was not advised that the €10 charge covered multiple exits and entry which I discovered when exiting in the morning and my car ticket was returned to me.
Stayed 1 night in Jan 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A good comfortable hotel in Leopardstown but you could be forgiven if you think you are in Las Vegas with the bar prices,
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole

Stayed 2 nights in Dec 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gherghel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accommodation. I recommend.
Stayed 4 nights in Nov 2023

6/10 Okay

Keith

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 4 nights in Nov 2023

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Thabolwethu

Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely and the staff helpful although I wish they provided free parking to their guests.
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2023

6/10 Okay

Dylan

Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

PILIB

Travelled with family
Liked: Cleanliness, staff & service
Modern business class hotel in an office park just off the main Dublin ring road, and close to the famous Leopardstown horse racing track. Not much in the immediate area, but easy transport connections to nearby suburbs and Dublin city centre. Good value for a short stay if you don´t need to be in the centre, but exprensive at track weekends!
Stayed 3 nights in Nov 2023

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

patrick

Stayed 1 night in Nov 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Patrick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

2/10 Terrible

Darren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Darren,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

8/10 Good

Laura

Stayed 1 night in Nov 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Laura,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

DS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

Rachel

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Rachel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

4/10 Poor

Daniel

Stayed 2 nights in Oct 2023

8/10 Good

Mary

Stayed 2 nights in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Mary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for the marathon
Stayed 1 night in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Oonagh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

Xiaoyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Xiaoyu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location. Very close to the Luas, Transportation. 3 to 5 minute walk. I just wished the room had a walk in shower. We were there 2 weeks and had no problems. There was a bus that stops by daily for the Dublin airport. There was always a taxi available too. No complaints.
Stayed 14 nights in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Debbie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

8/10 Good

Ryan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Ryan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fernando Alonso on 8 Nov 2023
Dear Linda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fernando AlonsoFront Office Manager