Exterior

Reviews of Hampton Inn Statesboro

2.5 out of 5
Hampton Inn Statesboro
350 Brampton Ave, Statesboro, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 919 reviews" "
Rating 8 - Good. 212 out of 919 reviews" "
Rating 6 - Okay. 53 out of 919 reviews" "
Rating 4 - Poor. 24 out of 919 reviews" "
Rating 2 - Terrible. 22 out of 919 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
There was a room available for a little earlier check in.
Stayed 1 night in Mar 2024
Response from Task Force General Manager on 21 Mar 2024
Dear Deborah, Thank you for your feedback. We are glad to accommodate your request for an earlier check-in at Hampton Inn Statesboro! Ensuring our guests' comfort and convenience is our top priority. We appreciate your kind words and hope you enjoyed your stay with us. We look forward to welcoming you back soon for another enjoyable experience!Thank you,Task Force General Manager

6/10 Okay

James

Business traveller
Liked: Staff & service
When I came to my room after a very long work day , the room was like a sauna (no exaggeration, over 100 degrees) and would take hours to cool down. I was moved to another room immediately but it to multiple trips to the lobby to get the digital key resolved before I could actually get it and to sleep.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving the staff at the front desk were very pleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

glen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible. Very clean. No complaints. The staff was very friendly and the breakfast was pretty good as well. Would stay here again.
Stayed 1 night in Jan 2024

4/10 Poor

SUSAN, CHATTANOOGA

Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room easy to get to
Stayed 1 night in Jan 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Check in was poor but probably due to inexperienced staff.
Stayed 2 nights in Dec 2023

8/10 Good

Marjorie

Stayed 1 night in Dec 2023

10/10 Excellent

Dollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Amazing customer service from Ms. Amy
Let me start by saying at my check in Ms. Amy was truly AMAZING, her customer service was A1 service. She made my entire trip. The newly renovated rooms are amazing.❤️🌹
Stayed 1 night in Dec 2023

10/10 Excellent

Jacquelyn

Liked: Staff & service
Furnishings on 3rd floor need updating, cleaning, etc. Walls are too thin. Could not sleep because of loud talking, children playing in adjoining rooms or maybe it was the rooms above us.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a good location, and the staff were very courteous. The room was clean and in good condition.
Stayed 1 night in Dec 2023

6/10 Okay

Sylvia

Stayed 1 night in Dec 2023

8/10 Good

Donna

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fast, friendly check-in. Spacious and clean room. Quiet atmosphere with restaurants within walking distance.
Stayed 1 night in Dec 2023

10/10 Excellent

Willona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Amenities
The building is old and seems neglected
Stayed 1 night in Nov 2023

10/10 Excellent

Tiffany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean!!!!! Staff was extremely helpful and nice!
Stayed 1 night in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Cynthia, Powder Springs

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The place is needing new carpet and bathroom floors were sticky and grungy. Furniture was pretty banged up. Door molding was gone and you could see light all the way around the door to the hall way, very noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Carrol, martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel,is beautiful and the staff were very friendly and extremely helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - unsatisfactory customer service.
Happy with the stay but after staying there for 13 days because we were adopting a new boorn baby and it was born as a prematurely (at 34 weeks), we had to extend our stay because the baby was not out of the nicu. The hotel management would not extend our stay at the current rate but instead had us book another one at double the previous rate we had for 13 days!! To me, someone who has worked in the service industry, this was not good customer service.
Stayed 3 nights in Oct 2023

6/10 Okay

Sharon

Liked: Staff & service, room comfort
Needs updating
Room directly above us was noisy, one of us was awakened in the night. Bathroom: toilet too low, shower door glass very filmy, shower head sprays every which way. Crack around door.
Stayed 1 night in Oct 2023

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Super friendly and helpful staff!!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Raymond

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly nice and very helpful, the property itself could stand some updating--it's a tad dated.
Stayed 1 night in Sep 2023

10/10 Excellent

JIN HEON

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Sep 2023

10/10 Excellent

BONNIE, Summerfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple times and have always enjoyed it. Staff is very friendly and helpful.
Stayed 1 night in Sep 2023

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This location is in dire need of some TLC. Our shower head was moldy. The floors were just generally unclean. There was a stain on the shower floor. The door to our suite looked as if it had been pried open and we had to push it for the handle to latch and then push again to lock the deadbolt. The pillows are flat and useless. Breakfast and coffee were good!
Stayed 2 nights in Sep 2023

6/10 Okay

kandace

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was not clean No sitting area for smoking
Stayed 1 night in Aug 2023

8/10 Good

Sheila

Liked: Staff & service, property conditions & facilities, room comfort
There was a lot of soap scum on the shower door, and the corners of the bathroom looked like they had not been swept. Otherwise it was fine. A little disappointing that Hampton isn’t supplying body lotion anymore.
Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service was great. My only observation was the torn Carpet in the entry but other than that everything was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was big & very clean. There didn’t seem to be an AC in the hallways however. Pool was nice. At check in I didn’t have anything to sign which I found odd and never received an email receipt although I asked for one at checkout. Overall, great place to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Stayed 2 nights in Jul 2023

10/10 Excellent

April

Stayed 2 nights in Jul 2023

6/10 Okay

Gayle

Travelled with partner
Liked: Staff & service
It had excellent reviews but we found it old and worn. We arrived late and noticed that the toilet paper on the roller was almost empty and they hadn't put any other roll in the room. We had to use the tissue paper on the vanity. The beds were uncomfortable. The breakfast area was packed when we arrived so we left without eating.
Stayed 1 night in Jul 2023

10/10 Excellent

Gretchen

Stayed 2 nights in Jul 2023

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer was in this room. Discovered with no time to request one. I feel certain it was an over site.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Faith the front desk agent in the evening was amazing and awesome. The breakfast attendant on Saturday moring was awesome. Two great employees who went above and beyond.
Stayed 2 nights in Jul 2023

2/10 Terrible

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Norrie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in person was very friendly young lady
Stayed 1 night in Jun 2023

10/10 Excellent

Natalie

Stayed 2 nights in Jun 2023

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay there very nice and clean and friendly employees
Stayed 2 nights in Jun 2023