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Staff is always amazing. Rooms are always very clean.
ELIZABETH
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello ELIZABETH,We're thrilled to hear that you found our staff to be amazing and your room very clean during your stay. Your kind words are truly appreciated. If you have any more feedback or suggestions, feel free to reach out to management directly. Thank you for choosing to stay with us.
2/10 Terrible
Bobbie Jo
Travelled with family
18 Mar 2024
Disliked: Staff & service, amenities
I have stayed at this Hotel many times and never had a problem. This time the unit next door 215 was smoking pot all night and it lingered into my room and he kept the TV blaring until 4 am. I called the front desk and she said all she could do was try to call them. Needless to say I got no sleep prior to making an 8 hour trip. Very disappointed that they prefer to have these kind of customers verses good customers like me. And they still charged me full price. I will in search of a new Hotel when visiting that are every other month
Bobbie Jo
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Bobbie Jo, We are sorry to hear about the disturbance you experienced during your recent stay. Our team strives to address noise complaints promptly and appropriately. We value all our guests and aim to provide a comfortable environment for everyone. We recommend contacting management directly with any issues to ensure they are addressed effectively. We appreciate your loyalty and hope to have the opportunity to welcome you back on your next visit.
Hello Erlene,Thank you for your kind words! We are thrilled to hear that your stay with us was flawless. We strive to provide exceptional service and it is rewarding to know that we exceeded your expectations. We hope to have the opportunity to welcome you back soon for another exceptional experience.
2/10 Terrible
Marcus
3 Feb 2024
Disliked: Amenities
It was terrible and I want my money back
Marcus
Stayed 1 night in Feb 2024
Response from Manager on 3 Feb 2024
Hello Marcus,We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team who would be happy to assist you further regarding your concerns.
8/10 Good
Bert
Business traveller
26 Jan 2024
Liked: Cleanliness
The property is cheap in price and convenient to the meeting i attended
Bert
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Bert,We're glad to hear that our affordable rates and convenient location worked well for your meeting. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.
Hello David,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that our location was convenient for your work. We strive to provide a convenient and comfortable experience for all our guests. If there is anything else we can assist you with, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you back again in the future.
It was fine for one night stay for construction work
Michael
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Michael,Thank you for choosing our hotel for your one-night stay during your construction work. We appreciate your feedback and are pleased to hear that your stay was satisfactory. If you have any further comments or suggestions, please feel free to reach out to our management team. We value your opinion and hope to welcome you back in the future.
8/10 Good
ELIZABETH, Eastman
7 Jan 2024
Liked: Staff & service
ELIZABETH
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello ELIZABETH,Thank you for choosing to stay with us. We hope you had a pleasant experience during your time at our hotel. If you have any specific feedback or suggestions for improvement, we encourage you to reach out to us directly. We value your input and look forward to welcoming you back in the future.
4/10 Poor
Brittany, Lexington
Travelled with family, Business traveller
6 Jan 2024
Disliked: Property conditions & facilities
Huge ceiling leak above the shower. Obvious mold growing in shower grout around shower and in ceiling. Room itself was clean and tidy other than that.
Brittany
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Brittany, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address the mentioned issues promptly. We strive to provide a clean and comfortable environment for all our guests.
Hello David,We're sorry to hear that your stay with us fell short of perfection. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to improve your experience in the future.
Just a quick trip down South my home town, To visit a last minute trip to go to a friends Christmas Dinner Party! I was really not happy that this was the only hotel with a room available. I said what the heck, it’s only one night. It was quite, clean, staff was very helpful and friendly and in a great area. I would stay here again!
Regina
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Regina,Thank you for choosing to stay with us during your recent trip to our hotel. We're glad to hear that you found our property to be quiet, clean, and in a great area. Our staff strives to provide helpful and friendly service, so we appreciate your kind words. Should your travels bring you back to our area, we would be delighted to welcome you again for another enjoyable stay.
Hello Ashley,Thank you for choosing to stay with us at our hotel. We are thrilled to hear that you had a wonderful experience during your stay. If there is anything else we can do to assist you in the future, please do not hesitate to reach out. We hope to welcome you back again soon!
Hello Robert,Thank you for sharing your feedback with us. We regret to hear that you did not have a positive experience at our hotel. We appreciate your input and would welcome the opportunity to address any specific concerns you may have had. Please reach out to our management team directly so that we may assist you further.
10/10 Excellent
vealthia, adel
Travelled with family, Travelled with family and small children, Business traveller
20 Dec 2023
I liked the beds they are always comfortable, bathroom and tub to small. Only one coffee cup in the room , nice container no top and the linen was clean but time to replace for fresher and new same with some of the towels. But other than that ok
vealthia
Stayed 1 night in Dec 2023
Response from Manager on 22 Dec 2023
Hello vealthia,Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you found our beds comfortable. We appreciate your comments about the bathroom and will take them into consideration for future improvements. We apologize for any inconvenience caused by the coffee cup and linen/towel conditions. Your comments will be shared with our housekeeping team to ensure a better guest experience. We hope to welcome you back for an even better stay in the future.
6/10 Okay
Gail
Travelled with family
4 Dec 2023
Liked: Staff & service, room comfort
Smell like a dampness or mildew in the air
Gail
Stayed 5 nights in Nov 2023
Response from Manager on 6 Dec 2023
Hello Gail,We appreciate your recent stay at our hotel. We encourage you to reach out to us directly with any feedback or concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.
Love the facility only issue I felt the ac was not putting out good as before .
ELIZABETH
Stayed 2 nights in Nov 2023
Response from Manager on 2 Dec 2023
Hello ELIZABETH, Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback about our facility. We apologize for any inconvenience you may have experienced with the AC. Our team is dedicated to ensuring our guests' comfort, and we will look into this matter. We hope to have the opportunity to welcome you back again in the future.
Hello Mark,Thank you for choosing our hotel for your stay! We're glad to hear that our accommodations met your needs during your visit. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and hope to welcome you back soon!
It was ok to have a roof over my head. It will always be a very last resort for me. The lady at the front desk was polite
Amanda
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hello Amanda, Thank you for your feedback. We appreciate your acknowledgement of our polite front desk staff. We understand that our hotel may not have met all your preferences, and we apologize for any inconveniences you may have experienced. We value your input and will use it to continue improving our services.
Was very close to different dining areas. Staff is always amazing!
ELIZABETH
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello ELIZABETH,We appreciate your positive feedback regarding our convenient location and our outstanding staff. Our team is dedicated to providing exceptional service to all our guests. We hope to welcome you back for another enjoyable stay in the future.
The Check in process was amazing, this was my first stay here. I’m glad I made that decision as it was cozy, quiet and clean.
James
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov 2023
Hello James,Thank you for choosing our hotel for your first stay. We are delighted to hear that you had an amazing check-in experience and found our property to be cozy, quiet, and clean. We appreciate your positive feedback and hope to welcome you back again in the future.
It smelled bad. The paint was coming off the walls in the bathroom, the phone didn’t work and the bed was hard.
Stacey
Stayed 2 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Stacey,We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced. We have shared your concerns with our maintenance team to address the issues you mentioned. We hope you give us another chance to provide you with an improved experience in the future.
8/10 Good
Michelle
5 Nov 2023
Michelle
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Michelle,Thank you for choosing our hotel for your recent stay! We value your feedback and appreciate your positive rating. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another enjoyable stay.
6/10 Okay
Kurt
Travelled with family
26 Oct 2023
Our stay at Super 8 was adequate and what we needed for a short overnight stay. We got what we paid for compared to the cost of other hotels in the area: a functional stay at a lower cost motel. It was not the nicest or the cleanest, but also not the worst I have stayed in. Overall it was a mostly positive experience because it fulfilled a need for us.
Kurt
Response from Manager on 28 Oct 2023
Hello Kurt, Thank you for your feedback. We appreciate your understanding of our value and affordable pricing. We strive to meet the needs of our guests and are glad to hear that you had a mostly positive experience. We hope to welcome you back in the future.
Hello Scott,Thanks for this wonderdul rating and review. We can't wait to have you back and impress. you again.
6/10 Okay
Terri
Travelled with family
23 Oct 2023
Liked: Staff & service
Staff was friendly, check-in easy. Room had a very strong, bad odor, almost a chemical smell. Beds were comfortable and room was clean overall. This is an older property and could use renovation. Sidewalks outside of rooms were stained and dirty.
Terri
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Terri, Thank you for your feedback. We apologize for the odor in your room and any inconvenience caused. We appreciate your compliments on our staff and cleanliness, and we will address the issues with the room and sidewalks to improve our property.
The room seemed updated with fresher paint and clean. We had some kind of beetle (6-8) that my husband dispatched throughout the stay. Breakfast limited, but waffles, cereal, donuts were available.
Cynthia
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Cynthia, Thank you for your feedback. We apologize for any inconvenience caused by the presence of beetles in your room. We have shared your concerns with our housekeeping team to ensure this does not happen again. We appreciate your understanding and hope to have the opportunity to serve you again the future.
Easy check in. Staff was friendly. Wish they offered a better selection for breakfast
Deborah
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Deborah,Thank you for your feedback! We appreciate your positive comments about the check-in process and friendly staff. We'll take note of your suggestion for the breakfast selection. We do hope to see you again soon.
Hello Carrie,Thank you for your glowing review! We appreciate your positive feedback and look forward to welcoming you back to our hotel in the future.
Was clean easy access to all my needs this reunion weekend
donna
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello donna,Thank you for your feedback! We're delighted to hear that our hotel met your needs and provided you with easy access to everything. We look forward to welcoming you back in the future!
Hello Jeff,Thank you for your kind words about the cleanliness and lighting of our hotel! We take pride in providing a pleasant and well-maintained environment for our guests.
Whenever I visit my daughter and family in Dublin ,I really like staying in here.It’s not the Ritz but it is clean and comfortable,staff is friendly also
Marsha
Stayed 2 nights in Sep 2023
Response from Manager on 27 Sept 2023
Hello Marsha,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. We hope to someday have another opportunity to host your stay.
8/10 Good
Tom
22 Sept 2023
Tom
Stayed 2 nights in Sep 2023
Response from Manager on 25 Sept 2023
Hello Tom,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Poor customer service from front desk staff, False advertisement of a Hot breakfast. Rude house cleaning staff. Worst motel on the planet. I would never visit again at this location.
Sherida
Stayed 3 nights in Sep 2023
Response from Manager on 23 Sept 2023
Hello Sherida ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
6/10 Okay
Curvell
20 Sept 2023
Curvell
Stayed 2 nights in Sep 2023
Response from Manager on 13 Oct 2023
Hello Curvell, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
8/10 Good
David
19 Sept 2023
David
Stayed 1 night in Sep 2023
Response from Manager on 22 Sept 2023
Hello David,It was our privilege to earn your business and we hope to host you again on your next trip.
There was no clock in the room. This is an average place so I did not expect it to be nice but it really needs a deep cleaning and not just surface areas. My sheets were thin and there was what appeared to be a cigarette hole in the sheet. When cleaning staff came I was not dressed but when returning to the room they never came back to clean it so I had to go get towells.
Alicia
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Hello Alicia ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Hello Lisa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
My room was clean, bed was comfortable and it was quiet.
Lynne
Stayed 1 night in Sep 2023
Response from Manager on 16 Sept 2023
Hi Lynne,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!
Hello Nathaniel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
The Price is affordable, and the Rooms are nice and clean as well as the property. Quite comfortable nice sleep.
Bobbie Jo
Stayed 3 nights in Sep 2023
Response from Manager on 13 Sept 2023
Hi Bobbie,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, great value, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
Hello Leila,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future.
Hi Eugene,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
We had a nice stay at this hotel . It is not new but it is still nice and clean . The staff was great and it is located close to everything . The mattress was excellent, best nights sleep Ive had in a while .
Henry Jones
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hi Henry,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
Enjoyed the stay! Pool is great, front desk and staff is great, and beds are comfortable.
Kimberly
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Kimberly,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and comments about our front desk. Please do consider us again on your next visit to the area.
6/10 Okay
Shayne
2 Sept 2023
Shayne
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Shayne,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
6/10 Okay
sabrina
26 Aug 2023
Liked: Staff & service
Address needs updated using GPS it takes you somewhere else
sabrina
Stayed 1 night in Aug 2023
Response from Manager on 27 Aug 2023
Hello sabrina,We appreciate the comments, especially with regards to your opinion of our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Hello Desmeyunna,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Hello ELIZABETH,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
6/10 Okay
Amanda
Travelled with family and small children
13 Aug 2023
Disliked: Amenities
It was fine. Night staff didn't give a single F, morning staff was really friendly. We asked for a nonsmoking room and was told in no uncertain terms that we'd be charged for smoking, then we get to the room and it smelled so strongly of smoke! Room was dated but clean.
Amanda
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hello Amanda, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.