Ratings based on 880 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Oct-2017
Comfortable, stylish and clean. Helpful staff... great pillows!
5 out of 5
Recommended
for Everyone
by A verified traveller from arkansas

Beautiful classic hotel

Posted 14-Oct-2017
Prior to arrival the concierge was very helpful; calling us back multiple times to assure our needs were met. We had requested an early check in as our plane arrived early AM after an overnight flight. Though the room was not available the front desk directed us to the spa facilities where we were able to shower before starting the day. The junior suite was beautiful and spacious overlooking the park. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from brighton uk

Good location

Posted 07-Oct-2017
Pros: Good bar and food
Cons: All ok
Location: Central with grafton street shopping close by
Situated in central Dublin close to godd museums bars and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveller

Reprieve and indulge after travelling

Posted 01-Oct-2017
Pros: Everything, tractitional Edwardian combined with modern touches. Staff are on the ball and anticipate needs- even for us weary travellers who were u
Cons: Small touches in the corridors from wear
Location: Fabulous location- you can walk to grafton, but still far enough away from temple bar noise
The flagship of renaissance hotels for Dublin, you can't go wrong. Higher on the prices, but lovely rooms, quality mattresses and linens. Great location Did not experience the restaurants but will next time due to reviews alone.
2 out of 5
by A verified traveller from San Francisco

Very centrally located

Posted 20-Sep-2017
While hotel is in a great location I thought the service was far less than excellent e.g. no new bathroom essentials during night time turn down service. Bathroom was also very poorly setup.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Stylish hotel in the heart of the city

Posted 19-Sep-2017
Lovely hotel, great location and professional staff. Lovely dining room. Well presented food. Found it difficult to get seats in bar on both of the occasions that we tried to use it so slightly less than glowing review
5 out of 5
Recommended
for Everyone
by A verified traveller

Great traditional hotel!

Posted 10-Sep-2017
Wonderful hotel - but as in almost all older hotels - the bath was a bit tight in size but not at all lacking in amenities. The staff and the facilities were outstsnding. The bed was superb.
5 out of 5
Recommended
for Everyone
by A verified traveller from saratoga springs, ny

Shelbourne Hotel

Posted 25-Aug-2017
This hotel is fantastic! The Horseshoe Bar is a must!
5 out of 5
Recommended
for Everyone
by A verified traveller from Cushendall

A unique hotel

Posted 02-Aug-2017
Pros: Rooms, service, friendliness of staff, quality
Cons: The bathroom in my ordinary room was rather small -but this is a minor complaint only!
Location: Centre of Dublin - excellent access to everything!
This is a fantastic hotel offering excellent service and quality from the moment you arrive to the moment you leave. Staff are fantastic, service focused, so this becomes more than a hotel stay - it's a hotel experience.
4 out of 5
by A verified traveller from New York

Convenient Location but Tight Bathroom Space

Posted 22-Jul-2017
Our room was attractive, but not much space In the bathroom. The light switch located outside the bathroom meant I woke up every time my partner went to the bathroom. The room was a bit too hot for my liking, even though I turned the thermostat to the coldest setting. Overall, the staff was kind and worked hard to make our stay excellent. It was convenient to everything we wanted to do.