2 bars/lounges

Reviews of The Shelbourne, Autograph Collection

5 out of 5
The Shelbourne, Autograph Collection
27 St. Stephen's Green North, Dublin, Dublin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1004 reviews" "
Rating 8 - Good. 186 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilles, Abu Dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2024
Response from Andrew Cumpsty on 22 Mar 2024
Dear Giles,Thank you for taking the time to share a rating of your recent stay with us, here at The Shelbourne.It is always encouraging to receive positive ratings, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Andrew Cumpsty on 18 Mar 2024
Dear David,Thank you for taking the time to write a review of your recent stay with us, here at The Shelbourne.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2024
Response from Andrew Cumpsty on 22 Mar 2024
Dear Andrew,Thank you for taking the time to share a rating of your recent stay with us, here at The Shelbourne.It is always encouraging to receive positive ratings, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and front door staff very friendly especially Brendan
Stayed 2 nights in Jan 2024
Response from Andrew Cumpsty on 17 Jan 2024
Dear Raphael,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.Your comments will be shared with colleagues across the hotel, and in particular with Brendan, who I am sure will be thrilled.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew CumpstyQuality & Standards Manager

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel in a great location. Wonderful bar. Great views of the park.
Stayed 1 night in Jan 2024
Response from Andrew Cumpsty on 17 Jan 2024
Dear Bradley,Thank you for taking the time to share and post your 4 out of 5 rating.We truly appreciate the time you took to share a positive rating.We look forward to welcoming you back to The Shelbourne in the near future.Warm regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

annette

Stayed 3 nights in Dec 2023
Response from Andrew Cumpsty on 1 Jan 2024
Dear Annette,Thank you for taking the time to share and post your 5 out of 5 rating.Kind regards, Andrew J. CumpstyQuality & Standards Manager

8/10 Good

Blake, New york

Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 12 Feb 2024
Dear Blake,Thank you for taking the time to share and post your 4 out of 5 rating.We truly appreciate the time you took to share a positive rating.We look forward to welcoming you back to The Shelbourne in the near future.Warm regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at the Shelbourne. And we recently spent Christmas at the hotel. As usual, our stay was exceptional. The food was excellent and the staff were outstanding.
Stayed 3 nights in Dec 2023
Response from Andrew Cumpsty on 1 Jan 2024
Dear Clayton,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and Family
Great that the Shelbourne now prioritises their residents over the walk-in customers. Was great to see that a dedicated area for residents have opened in all the bars. We had the most stunning bedrooms and enjoyed also lounging around with our young adult kids and catching up.
Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 1 Jan 2024
Dear Melissa,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 1 Jan 2024
Dear Victor,Thank you for taking the time to share and post your 10 out of 10 rating.We truly appreciate the time you took to share a positive review.We hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

HELEN

Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 17 Jan 2024
Dear Helen,Thank you for taking the time to share and post your 5 out of 5 rating.We truly appreciate the time you took to share a positive rating.We look forward to welcoming you back to The Shelbourne in the near future.Warm regards,Andrew J. CumpstyQuality & Standards Manager

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Rude checking in staff member, toilet panel kept falling off in our room, wrong meal served in saddle room which meant one of our parties meal arrived after we had all finished! No refund or discount offered. They didn’t eat their meal as they didn’t want to eat after we had all finished! Really poor for an expensive restaurant.
Stayed 2 nights in Dec 2023
Response from Andrew J, Cumpsty on 20 Dec 2023
Dear Kathleen,Thank you for sharing your feedback from your stay with us. Naturally, I was deeply disappointed to see there were some elements of your stay that you were not satisfied with. The comfort of our guests is of the utmost importance and our aim is to completely surpass our guest’s expectations.I was so very sorry to read your review and offer you my sincerest apologies for the disappointment you have expressed. The service and inconsistencies that you have highlighted in this review and have been taken seriously, are well noted and have been shared with the Management Team.We care very much about how we made you feel and hope you will give us another opportunity in the near future to try to make amends, as I know we can do very much better.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Andrew J. Cumpsty on 20 Dec 2023
Dear Geoffrey,Thank you for taking the time to share a rating of your recent stay with us, here at The Shelbourne. It was such a pleasure welcome you, and we are delighted you enjoyed everything about your time with us.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

SAlly

Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 12 Dec 2023
Dear Sally,Thank you for taking the time to share a rating of your recent stay with us, here at The Shelbourne. It was such a pleasure welcome you, and we are delighted you enjoyed everything about your time with us.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your rating.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

6/10 Okay

Sinead

Stayed 1 night in Dec 2023
Response from Andrew Cumpsty on 6 Dec 2023
Dear Sinead,Thank you for taking the time to share and post your rating.We truly appreciate the time you took to share a review.We hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrew Cumpsty on 12 Dec 2023
Dear Vanessa,Thank you for taking the time to share a rating of your recent stay with us, here at The Shelbourne. It was such a pleasure welcome you, and we are delighted you enjoyed everything about your time with us.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your rating.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Dublin
My husband and I stayed here as our first trip to Dublin and we were blown away! The location is excellent and the accommodations were above and beyond. We were so comfortable and loved that we could walk to many locations nearby. The only thing we noted about our room is that it was a little warm and the duvet was very heavy, but that may just be our preference. Everything else was superb!
Stayed 5 nights in Nov 2023
Response from Andrew Cumpsty on 6 Dec 2023
Dear Ashley,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

8/10 Good

Sara, Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Shelbourne. The room was comfortable and clean, and the location cannot be beat. Plus, it had plenty of amenities that make it feel like a real vacation. Two minor areas for improvement: we had house keeping staff open the door without knocking on at least 3 occasions, once while we were sound asleep. We understand there is the Do Not Disturb tag but we didn’t expect disturbances at 7 am, 9 pm etc. Final minor complaint is that the room was hot, about 8 degrees warmer than our sleeping comfort. We could turn the air conditioning on but this did very little. And the windows barely cracked open. If you’re a hot sleeper, this would be a problem for you.
Response from Andrew Cumpsty on 22 Nov 2023
Dear Sara,Thank you for your taking the time to review your recent stay of The Shelbourne. I certainly appreciate your kind words on our comfortable guestrooms, housekeeping team, our high levels of cleanliness; however, I was deeply disappointed to see there were some elements of your stay that you were not satisfied with. The comfort of our guests is of the utmost importance and our aim is to completely surpass our guest’s expectations.I was so very sorry to read your review and offer you my sincerest apologies for the disappointment you have expressed. The service and inconsistencies that you have highlighted in this review and have been taken seriously, are well noted and have been shared with the Management Team.We care very much about how we made you feel and hope you will give us another opportunity in the near future to try to make amends, as I know we can do very much better.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Dublin
My third time at The Shelbourne, was checked into my room at 9am (they always seem to have a room ready for me) Flawless.
Afternoon tea is a must.
Stayed 2 nights in Nov 2023
Response from Andrew Cumpsty on 16 Nov 2023
Dear Sally,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

8/10 Good

Catherine

Stayed 1 night in Nov 2023
Response from Andrew Cumpsty on 11 Nov 2023
Dear Catherine,Thank you for taking the time to share and post your 8 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. Should you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Kind regards,Andrew CumpstyQuality & Standards Manager

2/10 Terrible

Glenda

Stayed 4 nights in Oct 2023
Response from Andrew Cumpsty on 29 Nov 2023
Dear Glenda,Thank you for sharing your rating. Unfortunately as there is no feedback provided, we are unable to review any areas of concern that you may have wished to express.We value all feedback and as such, if you'd like to provide details from your recent stay, please reach out to our guest services team,Kind regards,Andrew

10/10 Excellent

Tina

Stayed 2 nights in Oct 2023
Response from Andrew Cumpsty on 5 Nov 2023
Dear Tina,Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Kind regards,Andrew CumpstyQuality & Standards Manager

10/10 Excellent

Daragh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Andrew Cumpsty on 2 Nov 2023
Dear Daragh,Thank you for taking the time to share and post your 5 out of 5 rating.We truly appreciate the time you took to share a positive review.Should you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your experience. We look forward to another amazing review, and we'd love to have another opportunity to welcome you again in the near future.Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay loved it
Stayed 4 nights in Oct 2023
Response from Andrew J. Cumpsty on 28 Oct 2023
Dear Guest,Thank you for taking the time to write a review of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

4/10 Poor

Sarah Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Andrew J. Cumpsty on 26 Oct 2023
Dear Sarah Jane,Thank you for sharing your rating from your stay with us. Naturally, I was disappointed to see there were some elements of your stay that you were not satisfied with. I was so very sorry to note your rating and offer you my sincerest apologies for any disappointment you may have experienced.We care very much about how we made you feel and hope you will give us another opportunity in the near future to try to make amends, as I know we can do very much better.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the perfect location and included a variety of
Stayed 3 nights in Oct 2023
Response from Andrew J. Cumpsty on 16 Oct 2023
Dear guest,Thank you for taking the time to write a review of your recent stay with us, here at The Shelbourne. It was such a pleasure welcome you, and we are delighted you enjoyed everything about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central location
Great location and the hotel had a very buzzy atmosphere. The pool area was lovely and hardly used. The room was quiet and very comfortable. We were in the new area so not a huge room..but we were out anyway.
Stayed 2 nights in Sep 2023
Response from Andrew J. Cumpsty on 25 Sept 2023
Dear Georgina,Thank you for your wonderful feedback! It was our pleasure to read, and we are delighted you enjoyed everything about your time with us, and that the team could ensure such an unforgettable experience.Your comments about the level of service you consistently received, and our Wellness & Spa offering are just wonderful, and I will be sure to share them with colleagues across the hotel.We all look forward to having the opportunity to welcome you back in the very near future, for another treasured Shelbourne experience.With kind regards,Andrew J. CumpstyQuality & Standards Manager

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dublin institution
First time to stay, a beautiful landmark Irish hotel. Deluxe room overlooked the back and an office building, I guess the views are kept for the suites. Recommend 1824 bar for a cocktail. Breakfast buffet was not as extensive as Dublins other 5-stars. Terrible hairdryer in our room. But overall very good.
Stayed 1 night in Sep 2023
Response from Andrew J. Cumpsty on 11 Sept 2023
Dear Catherine,Thank you for taking the time to tell us about your recent stay. We are thrilled to know that you loved our beautiful and historic hotel.We are sorry to hear that we did not fully meet your expectations on this visit, particularly with our breakfast buffet. Please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns and prevent any future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Andrew J. Cumpsty on 11 Sept 2023
Dear James,Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from Andrew J. Cumpsty on 26 Sept 2023
Dear David,Thank you for taking the time to share and post your 5 out of 5 rating.We truly appreciate the time you took to share a positive review.Should you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your experience. We look forward to another amazing review, and we'd love to have another opportunity to welcome you again in the near future.Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old-fashioned world-class five star hotel perfect in every aspect imaginable.
Stayed 7 nights in Aug 2023
Response from Andrew J. Cumpsty on 4 Sept 2023
Dear Patrick,Thank you for taking the time to write a review of your recent stay with us, here at The Shelbourne, we are delighted you enjoyed everything about your time with us.It is always encouraging to hear positive feedback. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes you do get what you pay for - pricey but wonderful. The main bar No. 27, is popular and service is great, but it was too loud and busy for me. However the Terrace upstairs and the Horseshoe bars were both lovely, quiet and relaxing. Great pool and spa, and the hotel finish is lovely, all green marble and gilt trimmings. Door staff very helpful and friendly. We had a very nice lunch in No. 27, and 2 wonderful meals in the Saddle Room restaurant. The location is great - a bit quieter, right next to St Stephen's park, but you can easily walk to the lively Temple Bar area and Grafton Street. I hope we can visit again someday.
Stayed 3 nights in Aug 2023
Response from Andrew J. Cumpsty on 4 Sept 2023
Dear Ruth,Thank you for taking the time to write such a wonderful account of your recent stay with us, here at The Shelbourne. It was such a pleasure to read, and we are delighted you enjoyed everything about your time with us.Your comments about the level of service you consistently received, and your dining experiences are just wonderful, and I will be sure to share them with colleagues across the hotel.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Jana, Arlington

Stayed 2 nights in Aug 2023
Response from Andrew J. Cumpsty on 1 Sept 2023
Dear Jana,Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

4/10 Poor

Giles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Poor Access if coming on a vehicle Room very poor Front door staff all talked to me at once. Very overwhelming
Stayed 1 night in Jul 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Giles,Thank you for sharing your feedback from your stay with us. Naturally, I was deeply disappointed to see there were some elements of your stay that you were not satisfied with. The comfort of our guests is of the utmost importance and our aim is to completely surpass our guest’s expectations.I was so very sorry to read your review and offer you my sincerest apologies for the disappointment you have expressed. The service and inconsistencies that you have highlighted in this review and have been taken seriously, are well noted and have been shared with the Management Team.We care very much about how we made you feel and hope you will give us another opportunity in the near future to try to make amends, as I know we can do very much better.Kind regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Dublin
This is a fantastic hotel in a wonderful location. It is very easy to walk to wonderful shopping, restaurants and food. The hotel also is in walking distance to several attractions such as Trinity College and Dublin Castle. The staff is very accommodating and friendly. The hotel bars and food are excellent with an option or vibe for whatever you are looking for. I will certainly be staying again when I return to Dublin.
Stayed 7 nights in Jul 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Nina,Thank you for taking the time to write such a wonderful account of your recent experience with us, here at The Shelbourne.It was such a pleasure to read, and we are delighted you enjoyed everything about your experiences with us. Your comments about the level of service you consistently received, the amazing location, closeness of local attractions and the many hotel dining experiences are just marvellous.Our team do take the greatest pride in going the extra mile to look after our guests, and it will be my pleasure to share your kind feedback with them.We look forward to welcoming you back in the very near future, for another memorable Shelbourne experience.With warm regards,Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service. Excellent hotel.
Stayed 1 night in Jun 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Clayton,Thank you for taking the time to write an account of your recent stay with us.We are delighted to know that you experienced our usual high levels of service, which made for an excellent stay with us.We all look forward to having the opportunity to welcome you back again very soon.Kind regards,Andrew CumpstyQuality & Standards Manager

4/10 Poor

JOHN

Stayed 2 nights in Jun 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear John,Thank you for you taking the time to leave a review and providing a rating.Whilst there is no feedback provided, we hope that you will allow us a second opportunity to get things right, and to provide you with our usual levels of high service.We hope to welcome you back in the near future.Kind regards,Andrew CumpstyQuality & Standards Manager

10/10 Excellent

Colin

Stayed 2 nights in May 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Colin,Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time, we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Best property in Dublin
Stayed 2 nights in May 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Leonel,Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, small room
Everything was excellent, except the size of the room, small, and the bathroom, smaller. Not counting the shower, the bathroom was 3 feet wide and when sitting at the toilet, we could touch the faucet if we bent forward. Considering the room price, we were expecting more.
Stayed 5 nights in May 2023

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Colin,Thank you for taking the time to share and post your 4 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Jo,Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodations were exceptional
Stayed 2 nights in Apr 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Marie,Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness
Excellent
Stayed 2 nights in Mar 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Thomas,Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Charlotte

Stayed 1 night in Mar 2023
Response from Andrew J. Cumpsty on 9 Aug 2023
Dear Colin,Thank you for taking the time to share and post your 10 out of 10 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations and getaways so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, Andrew J. CumpstyQuality & Standards Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and will definitely return.
Stayed 2 nights in Mar 2023

6/10 Okay

Amy

Stayed 1 night in Mar 2023

6/10 Okay

Jennifer

Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023