Property entrance

Reviews of 24 Royal Terrace

4 out of 5
24 Royal Terrace
24 Royal Terrace, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 291 reviews" "
Rating 8 - Good. 63 out of 291 reviews" "
Rating 6 - Okay. 17 out of 291 reviews" "
Rating 4 - Poor. 2 out of 291 reviews" "
Rating 2 - Terrible. 1 out of 291 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very pleasant boutique hotel in a Grade A listed Georgian terrace within walking distance of Princes Street. However due to it being a listed building there is no lift. We were allocated a room on the top floor and being pensioners we found the climb up three flights of stairs rather difficult and were fortunate to be able to afford to pay for an upgrade to a junior suite on the first floor we appreciated the discount to their usual rate offered by the receptionist. This room was very spacious, beautifully finished to a high standard with a very nice en-suite, a fridge with mini bar. Breakfast was not included in the room rate and while of a good standard in my opinion was not value for money. The continental breakfast consists of cereals, croissants, small pastries with a choice of two fruit juices, home made yoghurt, fruit salad and jams. Cooked items incurring a fairly steep supplement. I have to say all the staff were very nice, friendly and attentive. The hotel sells itself as being an art gallery as well as a hotel and the walls are full of paintings mostly of modern art which personally was not to my taste.
Stayed 3 nights in Mar 2024
Response from Jonathan on 23 Mar 2024
Hello Douglas,Many thanks for sharing your feedback, and thank you for your understanding regarding the limitations we face with our stairs.I'm sorry to hear that you saw the breakfast as poor value. It is useful to get your feedback. We are very proud of our breakfast, especially our cooked-to-order offerings. With our continental selection, we try to be as generous as we can without being unnecessarily wasteful. An example of this on our continental offering is that while we do have two juices available on the counter (apple and orange which are by far the most popular), we do have several others in the fridge which are also listed on the menu. I'm very happy to hear you felt well looked after by the team this is of high priority to us all at 24 Royal Terrace.Hope to welcome you back another time,Jonathan

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous little gem, that I stumbled upon purely by chance. Wonderful building, beautiful rooms and fabulous staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy, lovely place to stay. Staffs here are all welcoming and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with amazing staff - if you get a chance to do the whiskey tasting with the whiskey guy I would really recommend! It is more than a hotel, it is a beautiful art gallery and secret bar that makes it worth while!
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, gorgeous property in a lovely location. One of the most comfortable beds we’ve ever slept in.
Stayed 1 night in Oct 2023

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small and difficult to get from one side to the other. On arrival was told wifi wasn't working and this was not going to be resolved; and on checking out there was no-one at reception. Fab artwork around the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Stayed 1 night in Sep 2023

10/10 Excellent

Danielle

Stayed 3 nights in Jul 2023

10/10 Excellent

INGRID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal experience at 24 Royal Terrace! Peter, Arturo, Tony, Justyna, Jonathan and the gang were so welcoming! Tony’s whisky tour is a must! The place is a hidden gem and we will no doubt return :)
Stayed 4 nights in Jul 2023
Response from 24RT on 15 Jul 2023
Many thanks for sharing your review, Look forward to welcoming you back one day!

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel in a quiet area. No stairs which is a bit difficult. No dining nearby and need to make the mile trek to get to any activity. BHowever very friendly staff and very pleasant stay.
Stayed 2 nights in Jun 2023
Response from 24RT on 15 Jul 2023
Many thanks for sharing your review

8/10 Good

kah heng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from 24RT on 15 Jul 2023
Many thanks for sharing your review

10/10 Excellent

Reina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Cutest boutique hotel with a great staff and close to everything!
Stayed 2 nights in May 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous staff.
Stayed 2 nights in May 2023

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Loved the art as well.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This hotel is tucked away nicely on the outskirts of the city but walking distance to all attractions/restaurants etc. The hotel itself is absolutely stunning with art in the hallways and bedrooms truly exceptional. The service was amazing - so attentive and warm and friendly and we had an amazing experience
Stayed 2 nights in Apr 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Boutique hotel. Very helpful staff. Tony in the bar was passionate about Whisky and spent a lot of time educating a couple of Novices. A little out of the center of town but still very walkable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Roderick

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Flora

Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2022

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great 4 night stay!
Very nice stay! It was my first time visiting Edinburgh and I needed a good place to stay for 4 nights. Having a small room was actually quite cozy. Very quiet place to have a good nights sleep. Highly recommend.
Stayed 4 nights in Oct 2022

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful regency terrace building in a very good part of the city. No lift - for upper floors would be a challenge for some The hotel is full of colourful modern art. Tony on staff adds to the colour and is very helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Anne

Stayed 1 night in Aug 2022

10/10 Excellent

Ensley

Stayed 2 nights in Aug 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Neil

Stayed 1 night in Aug 2022

8/10 Good

Kenneth

Stayed 3 nights in Jun 2022

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

8/10 Good

Mark

Stayed 1 night in May 2022

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the “boutique” feel of this quaint, but modern hotel. My room had everything I needed. The staff were kind and helpful in every interaction I had with them. Very pleasant stay.
Stayed 2 nights in Apr 2022

10/10 Excellent

MARY

Stayed 1 night in Apr 2022

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
the cleanest hotel room I have ever stayed in. The bedding and pillows super comfortable. In a quiet location but easy walking distance to the city. The manager Jonathan was very accomodating and friendly. Only down side there is no lift so if you have any issues with mobility, when booking, request a low floor. When returning to Edinburgh we will definitely book this hotel. HIGHLY RECOMMENDED.
Stayed 1 night in Dec 2021
Response from Jonathan on 2 Jan 2022
Hello Jean, Many thanks for your review. Your comment about the cleanliness is much appreciated I will share this with our Housekeeping team. We look forward to welcoming you back in the future. All the best,

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2021
Great staff, location and rooms.. will definitely return and would highly recommend
Stayed 1 night in Dec 2021
Response from Marinella on 2 Jan 2022
Dear Carl, Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Beautiful hotel, staff all lovely, extremely kind and helpful when we had to extend our stay due to storm Arwen. Room was beautiful and comfortable, great views, breakfast lovely, and well situated for the city centre and Calton hill just behind the hotel, well worth a look. We would definitely stay again.
Stayed 1 night in Nov 2021
Response from Marinella on 2 Jan 2022
Dear Guest, We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Marinella on 2 Jan 2022
Dear Siobhan, Thank you for taking the time to rate our hotel. We trust you have enjoyed your overall stay with us. Kind regards,

10/10 Excellent

Ismael

Business traveller
Liked: Property conditions & facilities, room comfort
A very pleasant stay
Fantastic room (Room 1) at the lower level. Very spacious, with kitchen amenities. Friendly staff. A pleasant surprise, as I had never stayed here before - I will definitely do so again.
Stayed 1 night in Nov 2021
Response from Marinella on 2 Jan 2022
Dear Ismael, We are extremely glad to hear that you have enjoyed your time here with us and we hope to see you again soon! Best regards,

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What could be better!!
What a gem of a hotel! We had a thoroughly enjoyable stay in this exceptional hotel. Beautiful building and interior design. Staff all very attentive and helpful. Amazing breakfast. Great location. It all felt very special. Thank you so much 😊
Stayed 3 nights in Nov 2021
Response from Jonathan M on 11 Nov 2021
Thank you Andrea for your fantastic review, it is really appreciated. Hope to see you again soon!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Jonathan M on 1 Nov 2021
Hello Donald, Many thanks for your positive review! We hope to see you again soon. All the best, Jonathan

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the art work throughout. Had a beautiful room on the first floor, comfortable bed and great quality shower. Breakfast was good quality, great choice and plenty of it. Free on street parking in Royal Terrace at the weekends was a real bonus! Ideal location, an easy walk into the city centre. Bit expensive but worth it for a special occasion.
Stayed 1 night in Oct 2021
Response from Panos on 29 Oct 2021
Dear Heather, We are delighted to hear you enjoyed our art, room and breakfast! Hopefully we will get the chance and welcome you back in the future! Kind regards, Panos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late, easy check in, helpful member of staff, easy walking distance to main station, room had iron, hair dryer, tea/ coffee making facilities/ safe etc. Art on walls is nice
Stayed 1 night in Oct 2021
Response from Panos on 29 Oct 2021
Dear Guest, We are glad you enjoyed the room amenities, our art and staff. We hope to welcome you again in the future! Best, Panos

10/10 Excellent

Paul Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, perfect for a special treat. Comfortable, cosy, thoughtfully decorated and spacious rooms. Great artwork on display throughout the hotel. Breakfast was tasty, plentiful and beautifully presented. Staff were very welcoming and helpful. Location was perfect - a short walk from Waverley and within walking distance of plenty of great things to see and do.
Stayed 3 nights in Oct 2021
Response from Panos on 29 Oct 2021
Dear Paul, We are extremely glad to hear that you have enjoyed your time here with us and we hope to see you again soon! Best regards, Panos

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Panos on 29 Oct 2021
Dear Joe, Thank you so much for your positive review, we hope to see you again soon! All the best, Panos

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique wondrous hotel
Hotel is really unique. Loads of quirky ornaments and pieces in rooms and modern art on walls everywhere. Even interior decor very bold. Staff all lovely- polite and friendly. Because this is a small hotel you feel as though you are receiving dedicated service and as though the staff know you. It is expensive but if you are looking to treat yourself and for a change from bland modern impersonal hotel chains where every moment you spot something else to wonder at then this is the hotel for you. Beds comfy, quiet location, loads of hot water, well stocked mini fridge with room for your own bottle of wine if you wish and complementary water. Lovely bar and garden. Breakfast good. Cocktails great. Would love to return one day.
Stayed 2 nights in Sep 2021
Response from Panos on 29 Oct 2021
Dear Martin, We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best, Panos

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Beautiful hotel in a nice area. I loved the art gallery and the bar. Great bathroom and toiletries. Very helpful staff.
Stayed 1 night in Sep 2021
Response from Jonathan M on 6 Sept 2021
Hello Particia, Thank you for the lovely review! Hope to welcome you back soon, Jonathan

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and had all the facilities I needed.
Stayed 1 night in Sep 2021
Response from Jonathan M on 5 Sept 2021
Thank you Jane! It was lovely to welcome you, we're glad to hear you enjoyed your stay. All the best, Jonathan

10/10 Excellent

James

Stayed 1 night in Sep 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and characterful, reflecting its status as a Grade one Georgian townhouse. Lovely comfortable bed and quality amenities.
Stayed 1 night in Aug 2021

10/10 Excellent

Yan

Stayed 1 night in Aug 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Jonathan M on 14 Jun 2021
Hi Carla, Thanks so much for leaving such a positive review! We hope to see you again soon.