Terrace/patio

Reviews of Delta Hotels by Marriott Edinburgh

4 out of 5
Delta Hotels by Marriott Edinburgh
111 Glasgow Road, Edinburgh, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 126 reviews" "
Rating 8 - Good. 44 out of 126 reviews" "
Rating 6 - Okay. 22 out of 126 reviews" "
Rating 4 - Poor. 8 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emil Stankov

Business traveller
Liked: Amenities
Everything was fine. Absolutely no problem. Highly recommended! Thanks
Stayed 2 nights in Mar 2024
Response from Reception on 25 Mar 2024
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 Good

Gilang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reception on 5 Mar 2024
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
Stayed 1 night in Mar 2024
Response from Reception on 4 Mar 2024
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 Okay

Azrah

Business traveller, Travelled with partner
Liked: Staff & service
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
Stayed 1 night in Mar 2024
Response from Reception on 3 Mar 2024
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
Response from Reception on 23 Feb 2024
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

8/10 Good

Sian

Stayed 2 nights in Dec 2023
Response from Reception on 15 Feb 2024
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
Stayed 1 night in Feb 2024
Response from Reception on 14 Feb 2024
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 Good

Fiona

Travelled with family
Liked: Amenities
Had 2 night stay. Definite value for money
Stayed 2 nights in Feb 2024
Response from Reception on 14 Feb 2024
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Eleanor on 8 Feb 2024
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

8/10 Good

Caris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
Stayed 11 nights in Jan 2024
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Vicki-Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
Stayed 5 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to tram/train station for journey to Edinburgh centre Good breakfast Very good pool with sauna & steam room
Stayed 3 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Azmat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities were great. Swimming pool was nice. Breakfast had a good variety of selection. Location is good to travel in to city centre which took us around 20 minutes to get in to.
Stayed 2 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Rajesh

Stayed 3 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Upal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel with bus stop to city centre right in front of hotel. We had free car parking. Food / breakfast / restaurant was good. Nothing nehative to say. Will stay again and recommend.
Stayed 3 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Jane

Stayed 4 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Have traveled up for Christmas. Absolutely brilliant team at the marriot very friendly and very helpful. Very welcomed from the moment of arrival. It is safe to say that this will be where we return to when in Scotland(Edinburgh)
Stayed 3 nights in Dec 2023
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Reception on 23 Dec 2023
Thank you for your feedback, we do hope you had an amazing stay here with us and we hope to welcome you again in the future.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception on 23 Dec 2023
Thank you Ana for your feedback, we do hope you had the best stay here with us and we hope to see you again in the future.

2/10 Terrible

David

Stayed 1 night in Nov 2023
Response from Reception on 22 Dec 2023
Hello David, thank you for your review, we apologise if you didn't have the best stay here with and and we do hope you will come back in the future for a better experience.

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transport
Lovely stay with good location and transport to city centre. Staff was very friendly and facilities were good.
Stayed 2 nights in Dec 2023
Response from Reception on 20 Dec 2023
Hello Nicole, thank you for your review. We hope you had the most enjoyable stay and we hope to welcome you in the future.

10/10 Excellent

Levan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from A AKRAM on 7 Feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Good

Tony

Stayed 1 night in Dec 2023
Response from Reception on 20 Dec 2023
Thank you Tony for your feedback, we hope you had a good day and we hope to welcome you back in the future.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Its well situated for the airport. There is a bus stop near the hotel. The Gyle shopping centre is a few minutes walk away
Response from Reception on 14 Feb 2024
Thank you for your review Martin, we hope you had a thoroughly enjoyable stay here with us and we hope to welcome you again in the future.

10/10 Excellent

Neha

Stayed 1 night in Dec 2023
Response from Eleanor on 6 Dec 2023
Hi Neha, thank you for your review, we are so glad you enjoyed your stay with us and hope to welcome you back in the future.

4/10 Poor

James

Disliked: Cleanliness, staff & service
When I checked in I asked for daily housekeeping and it did not happen on 2nd day i complained and still did not happen on 3rd day I had to repeated ask at Reception for additional supplies Room looked a mess when i left
Stayed 3 nights in Dec 2023
Response from Eleanor on 6 Dec 2023
Hi James, thank you for your feedback, we sincerely apologise that you did not have the best experience at our hotel. I will pass on your feedback to the reception and housekeeping departments. We hope to have you stay with us again in the future.

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eleanor on 6 Dec 2023
Hi Kevin, we sincerely apologise for any issues that occured during your stay at Delta Hotels, please let us know if we can assist you further. We hope to welcome you back to the hotel in the future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good experience. However, better signs and information regarding fitness facilities would be beneficial.
Stayed 1 night in Dec 2023
Response from Eleanor on 6 Dec 2023
Hi, we hope you enjoyed your stay with us, thank you for your feedback - we will pass it on to our leisure team. We hope to have you stay with us again in the future.

4/10 Poor

Lisa Marie

Travelled with family
Disliked: Room comfort
Delta hotel very disappointing
First time staying at the hotel since it was re-branded as Delta Hotels. Hotel feels more clinical and basic and lost its comfort and luxury feel. Bed mattress was on its final days, very lumpy and uncomfortable. The headboard on second bed was worn and looked like cat scratches. Window was very draughty and had big puddles lying on the sill, had to keep curtains closed for heat as our room was freezing. We was told last entry to the pool was 9pm was was not informed pool closed at 9.30pm - so only got half an hour. Jacuzzi was cold and steam room was out of order. Breakfast was a disaster. No table service at all, long queues for everything. All the hot buffet food was served in small trays, so the bowls were empty all the time and taking ages to get refilled. The jam, butter and nutella are no longer in individual jars or packets, they are served in big jars with a spoon and the jam looked full o break crusts Had to wait ages for coffee from a self serve machine that was not drinkable Disappointed for what we paid
Stayed 1 night in Dec 2023
Response from Eleanor on 6 Dec 2023
Thank you for your feedback Lisa Marie, we do apologise for the issues you encountered during your stay here, I will pass on your feedback to the relevant departments. We hope to have you stay with us again in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , lovely staff 2 mins from bus stops 5 mins train and tram 5 mins Gyle shopping centre Brill place to stay
Stayed 3 nights in Nov 2023
Response from Eleanor on 6 Dec 2023
Thank you for your feedback Paul, we are glad you enjoyed your stay with us and hope to welcome you back in the future

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a enjoyable stay the staff very friendly and helpful
Stayed 2 nights in Nov 2023
Response from Kaylay on 4 Dec 2023
Hello Margaret, we hope you had the most enjoyable stay and we cannot wait to welcome you in the future.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a fantastic location for acces to Edinburgh city centre and Edinburgh Zoo. The bus stop is immediately outside with frequent buses. Right next to Edinburgh gateway train station for connecting from Waverley. Hotel was nicely presented, breakfast buffet was great and we made use of the bar for drinks and food. Room I would say was standard, nothing more fancy than a Premier Inn, the room was also very cold, no matter how much we turned up the heater. I slept in my jumper the second night.
Stayed 2 nights in Nov 2023
Response from Kaylay on 29 Nov 2023
Thank you for the feedback Sarah, we hope you had an enjoyable stay here with us at Delta Hotels and we hope to welcome you again in the future.

6/10 Okay

David

Liked: Amenities
The Hotel was okay but location wise it's too far from the City centre. Good breakfast and swimming pool was.also okay
Stayed 1 night in Nov 2023
Response from Kaylay on 28 Nov 2023
Thank you for your feedback David, we do hope you enjoyed you stay here at Delta Hotels and we do hope you come back in the future.

8/10 Good

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff very helpful very close to public transport into town overall nice hotel
Stayed 2 nights in Nov 2023
Response from Kaylay on 28 Nov 2023
Thank you Andrew, we hope you had an lovely stay here at Delta Hotels and hope to welcome you in the future.

4/10 Poor

Ramaswamy, hainesport

Noisy and no heating in the room in Nov in Edinburgh
Stayed 3 nights in Nov 2023
Response from Kaylay on 28 Nov 2023
Thank you for your feedback, we do apologise for the heating issues we are currently having but it is in the process of being looked at. We do hope this doesn't stop you visiting in the future.

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from Reception on 20 Dec 2023
Thank you Daniel for your review, we do hope you enjoyed your stay and we hope to welcome you back in the future.

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sink blocked and tv remote didn’t work
Stayed 1 night in Nov 2023
Response from Kaylay on 28 Nov 2023
Thank you Ian, we do apologise for any problems you had encountered during your stay here, we hope you will visit in the future for a better trip.

6/10 Okay

Kristin

It was ok. It looks like it's a nice hotel but is tired, and in need of upgrades, which it sounds like they are in the middle of.
Stayed 2 nights in Nov 2023
Response from Kaylay on 28 Nov 2023
Thank you Kristin for your review, we do hope you had an enjoyable stay here with us and we do hope to see you again in the future.

4/10 Poor

adam

Disliked: Cleanliness
Ok room/facilities. Breakfast was really and fresh. Room wasn’t cleaned fir 3 days, which meant tea, coffee, milk & towels were not replenished. I called down and more were bought up but o li enough for 1 night. On day 3 when the maids visited they only restocked the milk. By the time I realised it was morning and too late to ring down. You left a card on my room to pay for meals/drinks for my stay but when I visited the restaurant the staff said I couldn’t put it on my room after 9pm, it was 09:05pm when I asked for the bill. The staff also made it hard work to remove the service charge, which I didn’t feel was necessary as the staff were ok and the menu choices were limited. Overall ok hotel but I wouldn’t stay again.
Response from Kaylay on 28 Nov 2023
Thank you for your feedback, we are sorry to hear about the issues you encountered during your stay here, I will pass these along to the relevant managers to get these issues looked into.

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been 5 stars save for two major issues
So the hotel would have got five stars, but there were two major problems. The first was they put me in a room next to heavy construction taking place, and so my room was unusable for one full day. The second is the pate starter I had cost £10 there was maybe £1 of ingredients in what was delivered, very, very, very poor value for one, it was a micro amount of pate and is a micro bread roll cut in half.
Stayed 3 nights in Nov 2023
Response from Kaylay on 14 Nov 2023
Hello Darren, thank you for your review. We do hope you enjoyed your stay here with us. We apologise for the issues you encountered during your stay here with us that wasn't up to the standard you were expecting or that we aim to deliver. I will make sure these issues are reported to the relevant managers.

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious rooms and lovely communal areas (reception and dinning room). Food was very expensive but, to be fair, the portions were huge. The steam room wasn’t working when we were there, which was a disappointment. But it didn’t spoil our trip. We’ll likely be back if we can find another good B&B deal!
Stayed 1 night in Nov 2023
Response from Kaylay on 11 Nov 2023
Hello Jill, thank you for your review we do hope you had an enjoyable stay here with us at Delta Hotels. We hope you are able to come back again soon.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for a family of four. Easy to get into Edinburgh on the train or bus. Short bus journey to the zoo. Plenty of choice at breakfast in a pleasant room. Poor lighting in room, no main light only lamps. Bathroom slightly small and in need of an upgrade.
Stayed 3 nights in Oct 2023
Response from Kaylay on 3 Nov 2023
Hello Carolyn, we hope you enjoyed your stay here at Delta Hotels and we hope to see you again soon.

2/10 Terrible

Verified traveller

Business traveller
Dont stay here if you want to sleep.
Unfortunately I was assigned an adjoining door room which meant at 10.30pm when my neighbours arrived the music and talking started, this was until about 11.30 pm after I had knocked several times and asked them to be a bit more quiet, then at 6am the telephone calls started with high shrieking and laughter and again I knocked on the adjoining door asking them to be quiet to no avail. I then waited to check out with the Spanish receptionist talking to a Spanish customer about his holidays and after 10 minutes I asked if he could get someone to check me out which was ignored by him as he was talking to his fellow countryman, a waiter walked by and I asked him if he could check me out but he said no, however he obviously had a conscience as 2 minutes later he went into the office and a flustered colleague came out claiming to have been on the phone. So all in all a rubbish nights sleep, and a meeting now late for me because I could not check out in a reasonable time.
Stayed 1 night in Nov 2023
Response from James on 3 Nov 2023
Thank you for taking the time to leave us a review. I am terribly sorry to hear of the issues you experienced during your stay. Your feedback has been passed on to our Hotel Management to make sure the necessary steps are taken to prevent these issues from occurring in the future.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Edinburgh
Great place to stay, close to airport and easy access to the Royal Mile. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from Kaylay on 3 Nov 2023
Thank you for your feedback Emily, we are hopeful you enjoyed your stay here with us and we hope to see you again soon.

6/10 Okay

Wayne

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible bathroom
The room was nice and clean. Staff were friendly but the bathroom. We didnt have clean glasses for the room. The shower door wouldnt remain open so kept closing and bumping you whilst you are trying to wash. The shower head kept falling off resulting in me having to mop up the flooded bathroom.
Stayed 1 night in Oct 2023
Response from kaylay on 2 Nov 2023
Thank you Wayne for your feedback, we apologise for any and all issues you suffered during your stay here. I will pass your review on to the relevant department to get these issues looked into.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold water control for bath/shower did not work at all.
Stayed 1 night in Oct 2023
Response from kaylay on 2 Nov 2023
Thank you Stephen for your review, we apologise for the issues you encountered during your stay here, I will pass your comments on the the relevant department to get these issues looked into.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Kaylay on 2 Nov 2023
Thank you Steve, we hope you enjoyed your stay here and we do hope to see you again.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception on 30 Oct 2023
Thank you for your review Linda, we hope you enjoyed your stay here with us and it was everything you needed and expected. We hope to see you again soon at Delta Hotels.