First time staying at the hotel since it was re-branded as Delta Hotels. Hotel feels more clinical and basic and lost its comfort and luxury feel.
Bed mattress was on its final days, very lumpy and uncomfortable. The headboard on second bed was worn and looked like cat scratches.
Window was very draughty and had big puddles lying on the sill, had to keep curtains closed for heat as our room was freezing.
We was told last entry to the pool was 9pm was was not informed pool closed at 9.30pm - so only got half an hour. Jacuzzi was cold and steam room was out of order.
Breakfast was a disaster. No table service at all, long queues for everything. All the hot buffet food was served in small trays, so the bowls were empty all the time and taking ages to get refilled.
The jam, butter and nutella are no longer in individual jars or packets, they are served in big jars with a spoon and the jam looked full o break crusts
Had to wait ages for coffee from a self serve machine that was not drinkable
Disappointed for what we paid