Ratings based on 105 Verified Reviews

3.0 out of 5
45% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Toronoto

Posted 20-Sep-2018
Hotel was ok. Great staff. Room was clean. Food places near by. Late night after 11pm was tough to find something to eat. Tim hortons or walk thru the A&W drive thru
Comment from Hotel Management
22-Sep-2018 by Front Desk Manager , Hotel Management
Thank you for staying with us !
4 out of 5
by a verified traveller

Posted 16-Sep-2018
Nice and quiet . Would stay there again on my next trip
Comment from Hotel Management
19-Sep-2018 by Front Desk Manager M.C, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
2 out of 5
by a verified traveller

Posted 15-Sep-2018
Doesn't have AC at the room, only central AC system which is not good for most the rooms.
Comment from Hotel Management
19-Sep-2018 by Front Desk Manager M.C, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
5 out of 5
by a verified traveller from Slave Lake , AB

Posted 14-Sep-2018
All aspects were satisfactory.. aside from the rock hard bed 😂
Comment from Hotel Management
19-Sep-2018 by Front Desk Manager M.C, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
4 out of 5
by a verified traveller

Posted 30-Aug-2018
Comment from Hotel Management
01-Sep-2018 by Front Desk Manager , Hotel Management
Thank you for staying with us!
4 out of 5
by a verified traveller

Posted 20-Aug-2018
It convience to downtown and west edmonton mall. Friendly staff, security onsite
Comment from Hotel Management
23-Aug-2018 by Front Desk Manager , Hotel Management
Thank you for staying with us.!
2 out of 5
by a verified traveller

Posted 18-Aug-2018
Comment from Hotel Management
25-Aug-2018 by Front Desk Manager , Hotel Management
I will like to know what happened if you could explain please.
2 out of 5
by a verified traveller

Posted 17-Aug-2018
Won’t stay here again. Lots of loitering in lobby
Comment from Hotel Management
17-Aug-2018 by Front Desk Manager , Hotel Management
I apologize for any inconvenience . we try our best to keep them away .
1 out of 5
by a verified traveller

Posted 06-Aug-2018
Comment from Hotel Management
11-Aug-2018 by Front Desk Manager , Hotel Management
please explain what happened so i could help you . thank you for staying with us .
4 out of 5
Recommended
for Everyone
by a verified traveller

Nice location, close to the mall

Posted 25-Jul-2018
Good access to amenities, well priced. Did have stuff stolen out of our car while parked out from and security couldn't seem to find out who did it, but you can kinda expect stuff like that happening in a bigger city. Other than that, out stay was great.
Comment from Hotel Management
28-Jul-2018 by Front Desk Manager M.C, Hotel Management
I am Sorry for any inconvenience . We look in the camera and you car was parked out of reach from Cameras . :(