3 outdoor pools, pool umbrellas, pool loungers

Reviews of Barceló Fuerteventura Castillo

4 out of 5
Barceló Fuerteventura Castillo
Avenida del Castillo s/n, Antigua, Fuerteventura

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 786 reviews" "
Rating 8 - Good. 360 out of 786 reviews" "
Rating 6 - Okay. 115 out of 786 reviews" "
Rating 4 - Poor. 39 out of 786 reviews" "
Rating 2 - Terrible. 13 out of 786 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy I got a amazing upgrade thank you so much 👍
Stayed 2 nights in Mar 2024
Response from Equipo de Barceló Fuerteventura Beach Resort on 23 Mar 2024
Dear Georgia,Thank you for your positive feedback.It's wonderful to hear that you received an amazing upgrade and were fully satisfied with the room cleanliness, hotel condition, and service. We're thrilled that these aspects of your stay met your expectations and that our team's efforts to maintain our high standards were recognized. Your 100% satisfaction across these areas aligns with our commitment to providing guests with a comfortable and enjoyable experience.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Angela

Business traveller
Liked: Amenities
The bathroom set up was bizarre ! You have to be 6ft tall to see in the small mirror and shower head was hopeless. Didn’t adjust .. and sprayed everywhere but on you !
Stayed 2 nights in Jan 2024
Response from Equipo de Barceló Fuerteventura Beach Resort on 23 Jan 2024
Dear Angela,We appreciate that you took the time to share your experience with us.We regret to hear that the shower amenities did not meet your expectations. Our goal is to provide comfortable and well-equipped facilities, and we apologize if we fell short in this instance.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Barceló Fuerteventura Beach Resort

6/10 Okay

Christine

Liked: Cleanliness, staff & service
It was fine, various things in the apartment didn’t work however (light bulbs, only one air conditioning unit, shower gel holder kept falling off). I didn’t tell reception because it wasn’t enough to warrant that much effort but just not sure why they weren’t just working. Aren’t they checked every time there is a switchover? I wasn’t advised about the Barceló app so when I went to the spa all the appointments were fully booked. And the steam room wasn’t working. Also, sadly the food at evening meal (I went half board) was terrible. I would not really have said this was 4*.
Stayed 4 nights in Dec 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 27 Dec 2023
Dear Christine,We appreciate that you took the time to share your experience with us.We are delighted to hear that our service met your expectations. Our team strives to deliver a seamless experience, and it's rewarding to know we succeeded with you.We are, however, truly sorry to hear about the issues you encountered in your apartment. We take pride in our attention to detail and the maintenance of our facilities. Please rest assured that we have a diligent housekeeping team that checks all amenities during each switchover, and we regret that this was not reflected during your stay. Regarding the spa, our U-Spa is a haven for relaxation and we regret that you were not able to fully enjoy it due to the high demand for appointments and the steam room being temporarily out of service. We appreciate your feedback on the dining experience as well, and while we offer a variety of local and international dishes to cater to diverse tastes, we understand that there is always room for improvement.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Barceló Fuerteventura Beach Resort

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

thomas william

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in gime online says 2pm, once arrived the rude receptionist said it was 3pm, but the room still wasmt ready until 3 20pm Both air con units in the room were dripping water, shower head was missing, bathroom window didnt open properly, Usual people putting towels on sundeds in the morning to reserve them, the beach is 10.50 euros a day for 2 sunbeds, buffet food 7/10, But still enjoyed my stay, weather was great, beach was great,
Stayed 7 nights in Oct 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 5 Nov 2023
Dear Thomas,Thank you for sharing your opinion about your recent stay.We are glad to hear that you enjoyed the weather, the beach, and found our buffet food to be satisfactory. Our hotel indeed offers a great location for beach lovers and we strive to provide a variety of dining options for our guests.We apologize for the inconvenience you faced during your check-in and the issues you encountered in your room. We understand how important it is for our guests to have a comfortable stay, and we will address these concerns with our maintenance team. As for the sunbeds, we do offer several swimming pool areas with sun loungers available for our guests, in addition to the beach option. We appreciate your feedback as it helps us to improve our services and facilities for future guests.We hope to welcome you again in the future. Best regards,Equipo de Barceló Fuerteventura Beach Resort

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing stay - staff all so helpful and cheerful. Any problems we had were sorted out efficiently and with our comfort in mind. Will definitely be returning again.
Stayed 5 nights in Oct 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 31 Oct 2023
Dear Elizabeth,Thank you for your positive feedback.We are thrilled to hear that our staff made a positive impression on you with their helpfulness and cheerfulness. Our team is dedicated to providing efficient and comfortable service to all our guests. It's great to know that any issues you encountered were resolved promptly, ensuring your satisfaction.We are looking forward to welcoming you back for another amazing stay in the future.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Andre

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel. Bad food.
Very good hotel. Modern, clean. The only gripe we had was with the food. We had an all-inclusive package and lunches and dinner were not good. Food was very uninspiring. Every day pizza, pasta and perhaps one type of fish. Dessert was also not good, except the fresh fruit. We ended up eating out every day.
Stayed 3 nights in Oct 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 9 Oct 2023
Dear Andre,Thank you for your review.We are delighted to hear that you found our hotel modern and clean, and that you appreciated the comfort of your room. Our team works hard to maintain a high standard of cleanliness and provide a comfortable stay for our guests.We regret to hear that our all-inclusive food options did not meet your expectations. We strive to offer a variety of dishes to cater to the diverse tastes of our guests, including our themed gala dinners featuring international cuisine. We appreciate your feedback and will take it into consideration as we continue to improve our dining options. We hope that you were able to enjoy the fresh fruit and the variety of restaurants and bars available within the hotel.We hope to welcome you again in the future. Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a fantastic location. A big plus is you can use all the facilities in Barcelo Mar along with Castillo.
Stayed 7 nights in Aug 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 26 Aug 2023
Dear Guest,We are glad to receive such a positive review!We are delighted to hear that you enjoyed our fantastic location and appreciated the access to facilities at both Barceló Mar and Castillo. Our goal is to provide a comfortable and enjoyable stay for our guests, and it is always rewarding to know that we have succeeded in doing so.We would like to thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the near future.We look forward to welcoming you back in the future.Kind regards,Equipo de Barceló Fuerteventura Beach Resort

2/10 Terrible

darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Week from hell
Just returned from a terrible week at this hotel. Not 4* at all. The food is the same for lunch and dinner every day and overcooked but cold! Despite being on all inclusive spent the first 4 days arguing with staff to be able to get bottled water during the day - they prefer to give you warm water from a machine with ice cubes in. Only after complaining to the manager was I able to get bottled water. Both my partner and I were ill for the majority of the stay! Staff rude and miserable. Hardly any parasols and people having to bring suN loungers from their rooms to the pool as not enough to go around! I will be contacting their head office with my comments it was so bad!
Stayed 9 nights in Jul 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 7 Aug 2023
Dear Darren,Thank you for taking the time to share your feedback.We are disappointed to learn about the issues you faced during your stay. We apologize for any inconvenience you experienced with the food and the availability of bottled water. We will take your feedback into consideration and work on improving our offerings. We also apologize for any perceived rudeness from our staff and the shortage of sun loungers and parasols. Our team is dedicated to providing excellent service, and we will address these concerns to ensure a better experience for our future guests. We understand that you will be contacting our head office, and we appreciate your feedback as it helps us to improve our services.We hope you will consider staying with us again in the future. Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
Great family holiday! Would love to come back
Stayed 6 nights in Jul 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 31 Jul 2023
Dear Marta,Thank you for your positive feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2023

8/10 Good

Maria, Crowborough

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation and setting in the bat
Stayed 8 nights in Jun 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 19 Jun 2023
Dear Maria,Thank you for your positive feedback.We are grateful for your approval of the décor that is aimed at guaranteeing a memorable stay in our hotel.Furthermore, we thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We are also happy to know you found our hotel to be in a convenient location for your visit to Caleta de Fuste .We look forward to welcoming you back on a future occasion.Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and extremely comfortable
The bungalows are lovely and the quality of bed and bedding is excellent. Very clean in all areas just shame about grumpy poolside bar staff and a couple of things that needed attention in the bungalow. We requested late check out on plenty of advance but this was sadly not honoured.
Stayed 5 nights in Apr 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 3 May 2023
Dear Guest,Thank you for your review.Our team's professional service is a point of pride for us and we were disappointed to learn that you felt we had underperformed in this area, nevertheless please rest assured that your comments will be reviewed with our managers.Thorough cleaning is an absolute must for Barceló and we thank you for highlighting the high standards of our hotel; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We hope to have the opportunity to welcome you again soon.Best regards,Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff and good sized rooms. The area is mostly the resort with very little around (a few shops, a couple of pubs - the hotel beach bar is great with lovely staff!) so would recommend getting a food plan with your stay above breakfast as the kitchens in the rooms have very few utensils so you’d find it tricky to cook. The food at the buffet is ok but there isn’t much variety from one night to the next. It also doesn’t open until 6.30pm (7 in the summer) which isn’t ideal for young children. There are also a couple of discrepancies between the Expedia listing and the reality of the hotel. These aren’t necessarily problems but worth being aware of. Check in isn’t actually until 3 so our room wasn’t ready when we arrived. Also, the superior bungalows are actually apartments so there’s a good chance you’ll get one which is upstairs and have to carry your luggage/prams up the steps. The listings also state they have showers or baths but we were informed that they only actually have showers which was an issue as we were travelling with a toddler. The staff were able to find us a baby bath but with our child being almost two this was a bit cosy! The children’s pool and main play areas are sadly only for those aged 4 and the children’s disco doesn’t start until 8.30 which is a real shame
Response from Equipo de Barceló Fuerteventura Beach Resort on 20 Mar 2023
Dear Nicola,We appreciate that you took the time to share your experience with us.Additionally, we apologise if our restaurant hours didn't quite meet your expectations. However, our opening times are established to enable us to undertake essential maintenance and cleaning tasks; we hope we can count on your understanding. Rest assured, we have noted your feedback on our entertainment facilities and will consider it for future improvements. However, we are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times and will not hesitate to pass your comments to those team members whom you have personally mentioned.We also are very pleased to know that you liked the room we accommodated you in and that you found it to be comfortable.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Barceló Fuerteventura Beach Resort

6/10 Okay

Molly

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Feb 2023

6/10 Okay

Sarah

Travelled with family and small children
Cleanliness of the rooms needs to be addressed ants running all over the food prep areas and bedside units and bed, notified reception they did nothing but appologise ate out for full week, food resteraunt was nice but food could be better, not as hot as would of liked and choice became a bit boring, beautiful location very scenic, pools very cold heated one became very busy in sister hotel but still enjoyed very much
Stayed 7 nights in Feb 2023
Response from Equipo de Barceló Fuerteventura Beach Resort on 15 Feb 2023
Dear Sarah,We appreciate that you took the time to share your experience with us.We are sorry that the temperature of some of the food items didn't meet your expectations and have noted your comments for review with our chef.However, we are grateful for your approval of the décor that is aimed at guaranteeing a memorable stay in our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Barceló Fuerteventura Beach Resort

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from Equipo de Barceló Fuerteventura Beach Resort on 15 Dec 2022
Dear Guest, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Barceló Fuerteventura Beach Resort

10/10 Excellent

David

Stayed 5 nights in Sep 2022

6/10 Okay

Adrianna

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2022

8/10 Good

W J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Myron Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, had a lovely stay, only thing which was odd, no hot water only lukewarm. But since it was 26c everyday wasn’t that much of a problem. Flat was well equipped, A/C, kitchen, patio.
Stayed 4 nights in Jun 2022
Response from Equipo de Barceló Fuerteventura Beach Resort on 14 Jul 2022
Dear Mr. Myron, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We regret that there was no hot water. For a next stay, please inform reception so that we can help you during your stay and make your holiday more pleasant. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. We are looking forward to hearing from you. Kind regards, Guest Experience Team Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Due to remodeling we didn't get to see everything finished but it looks like it will be very nice when finished
Stayed 7 nights in Jun 2022
Response from Equipo de Barceló Fuerteventura Beach Resort on 25 Jul 2022
Dear Kevin, Thank you for your review. We are delighted to know you appreciated the high standard of service our team strive to uphold, we will be sure to pass on your kind comments. We hope to welcome you back again in the future. Best regards, Equipo de Barceló Fuerteventura Beach Resort

8/10 Good

Malgorzata

Stayed 10 nights in Jan 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has great location, friendly staff & clean rooms.
Stayed 1 night in Feb 2022
Response from Guest Experience Manager Barceló Castillo Beach R on 9 Feb 2022
Dear Stephen, Thank you very much for your kind feedback. We are glad that you found our location convenient, and we are happy that you received such friendly and professional service from our team members! We will share your kind comment with all our colleagues as we know it will mean so much to each of them. We look forward to welcoming you back for another memorable experience! Best wishes, Guest Experience Manager Barceló Castillo Beach Resort

8/10 Good

Sarah

Stayed 10 nights in Dec 2021

10/10 Excellent

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great accommodation and facilities- but kettle US
arrived after dark, quick efficient friendly check in but walkway from reception to accommodation entrance poorly lit. signage ok to apartment but totally dark after top of stairs and had to use phone torch to navigate to front door. bar quiet but efficient buffet excellent- the best since Las Vegas - recommended for daylight arrival
Stayed 1 night in Dec 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to relax, Barcelo' resort is the right place to do so. it's quiet, chilled, mainly for couples and families. The facilities are good and the room is very big and comfortable. However, if you want to discover Fuerteventura, Caleta de Fuste is not the most authentic place.
Stayed 1 night in Nov 2021

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here - it was exactly what i needed and exceeded my expectations. Great food, friendly staff, extremely clean and comfy beds. The evening entertainment was really fun too. Oh, and G&T is included in the all-inclusive rate which was a nice surprise. The only thing I would say is that plastic cups are used for the all inclusive beer and there was no recycling. I opted to use paper cups but it would be nice is plastic cups & straws were completely banned as there's really no need for them.
Stayed 5 nights in Nov 2021

4/10 Poor

Roger

Stayed 3 nights in Nov 2021

8/10 Good

Ioana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent, entertainment for kids was also great. The furniture is a little bit old and signs of rust was to seen in the bathroom.
Stayed 6 nights in Oct 2021
Response from Guest Experience Manager Barceló Castillo Beach R on 16 Nov 2021
Dear Ioana, We are grateful for the time you took to review your recent stay. We are sorry if you found some wear and tear in your room. We have transferred your comments to our Maintenance staff who work hard to keep the facilities in good condition so guests feel comfortable. We are nevertheless delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. At Barceló we have created a new concept of children's entertainment aimed at expanding and stimulating creative, interpersonal and environmental sensibility through a well-researched program of activities for each group based on their age range. Therefore we are glad to learn that your children took full advantage of our program and made new friends and experiences whilst staying in Barceló Castillo Beach Resort. We look forward to the pleasure of seeing you again. Best regards, Guest Experience Manager Barceló Castillo Beach Resort

6/10 Okay

Kerstin

Stayed 1 night in Oct 2021

4/10 Poor

Dawud

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Overpriced hostel, large disappointment
Definitely not a 4 star experience, terrible cost-to-value Check-in terrible: unfriendly, not accommodating at all, refused to give out rooms way past the check-in time (although half the facility was empty), we needed to fill in all forms by ourselves, long waiting times The service is rather youth-hostel level (deposit fees for towels; reception can't be called; housekeeping came 6 hours after we requested) and so is the enitre feel of the resort. The whole facility seems very chavy and cheap. Tiny pool area + the beach is actually public (with overpriced pruvate equipment use). Chilling at the pool is rather unsatisfactory (loud, overcrowded). Rooms were ok though a bit outdated. Resort targeted at families and elders
Stayed 3 nights in Jul 2021
Response from Guest Experience Manager Barceló Castillo Beach R on 7 Aug 2021
Dear Dawud, Thank you for taking the time to share your review. We are sorry that you did not enjoy your stay starting with check in which you felt was less than welcoming. Please rest assured that your review will be shared with our heads of department for their information and so that it can be addressed. We are also sorry that you felt the category of our hotel that regulates our facilities and services did not match your expectations. We will continue to work towards modifying this perception through our efforts and service-minded spirit. Additionally, we are sorry if you found some wear and tear in your room. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. We are equally disappointed to know that our pool wasn't to your liking and have noted all of your comments. Nevertheless, we are happy to know you appreciated the comfort in your room. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Guest Experience Manager Barceló Castillo Beach Resort, Public relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing staff, really enjoyed our stay. Amazing location.
Stayed 7 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 9 nights in Dec 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed with great faciilties
We probably didn't see the best of the hotel given we visited during the pandemic and most of the facilities were not open and the whole resort and area was like a ghost town. The position of the hotel is fantastic - right by the beach and on a promenade walk - which I imagine in usual times has bars and restaurants lining it. A beautiful large pool area with good quality sun loungers, a bar and a sea view was lovely and really clean. It was a little chilly when we went, so didn't swim. We stayed in a deluxe studio and it was a lovely room with a balcony and a partial sea view. Very modern and well appointed with good air conditioning - but if you like privacy for the bathroom then not so good as the shower and the sink are in the main room, so little privacy in that regard - I personally prefer a private bathroom. The kitchen area was a bit gloomy with little natural light. Beds super comfortable and that is the main thing for me. Buffet breakfast was great - beautiful selection of food and some cooked to order options. The resort was so quiet with most bars and restaurants closed so we struggled to find places to eat. My only criticism is that the receptionist was a bit surly on check in. I imagine in usual times, this is a great hotel option and a premium one on the island. Unfortunately our 7 day break was cut to 2 when they closed the travel corridor, so we didn't get the best of it.
Stayed 7 nights in Dec 2020

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

10/10 Excellent

Jon, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault this place. Lovely spacious accommodation. Clean and loads of amenities. Beach a very short walk. Friendly staff. It was my birthday while I was there and found a lovely treat when I got back to the room after a day out. I would definitely go back again.
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent holiday destination. The only reason we cannot rate it as 'Excellent' is the misleading details on their website. It clearly states that this is an All Inclusive hotel (twice in fact) but is not. We booked with that expectation but found on checking in that we were self catering! We soon adjusted to this and had a good holiday.
Stayed 7 nights in Feb 2020

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Graeme, Sussex

Good location and activities for kids. Dining room is complete chaos - hated the experience. Nice staff and fairly cheap break
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All is excellent but work of reception desk. Check-in and check-out take ages, long queues.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 6 nights in Jan 2020

10/10 Excellent

S, Bedford ma USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the village like layout of the bungalows. Much nicer than a hotel.
Stayed 7 nights in Dec 2019

10/10 Excellent

Yong Tae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019