Outdoor pool

Reviews of Barceló Corralejo Bay - Adults only

4 out of 5
Barceló Corralejo Bay - Adults only
Avenida Grandes Playas, 12, Corralejo, La Oliva, Fuerteventura

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 466 reviews" "
Rating 8 - Good. 163 out of 466 reviews" "
Rating 6 - Okay. 34 out of 466 reviews" "
Rating 4 - Poor. 6 out of 466 reviews" "
Rating 2 - Terrible. 8 out of 466 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and well equipped. The staff are very good and friendly. The pool area is nice and the warm pool is a huge bonus. Unfortunately the air conditioning isn't very good and doesn't cool down below 22 degrees, which makes it a bit too warm especially at night! Also if you want to use the safe in the room you have to pay 2 euros per night extra, we though that was unnecessary and should be included as part of the room.
Stayed 11 nights in Mar 2024
Response from Juan Rodriguez Guest Experience Manager on 26 Mar 2024
Dear Lynn,We appreciate that you took the time to share your experience with us.We're sorry to hear that the air conditioning did not meet your expectations. Our team strives to ensure all amenities function properly for a comfortable stay, and we regret any inconvenience caused. Regarding the safe, we aim to offer competitive rates while ensuring the security of our guests' belongings, though we understand your concerns about the additional cost.We are delighted to hear that you found our rooms to be spacious and well-equipped, and that our staff's friendliness added positively to your experience. It's also great to know you enjoyed the pool area and the added luxury of a warm pool.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Juan RodriguezGuest Experience Manager

10/10 Excellent

JOHN GABRIEL CHRISTOPHER, WOKING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Feb 2024

10/10 Excellent

Samray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic facilities. All staff were very friendly and the location is perfect. I really cannot fault the hotel. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Juan Rodriguez, Guest Experience Manager on 27 Jan 2024
Dear Samray,Thank you for your positive feedback.We're thrilled to hear that our staff's friendliness, our hotel's facilities, and the prime location contributed to a fantastic stay for you. Your high praise for room cleanliness, hotel condition, service, and room amenities truly reflects the dedication of our team to ensure a comfortable and memorable stay for all our guests. It's wonderful to learn that you found everything to your satisfaction and we are grateful for your strong recommendation.We look forward to welcoming you back on a future occasion.Best regards,Juan Rodriguez, Guest Experience Manager

8/10 Good

Marie-Louise

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great stay.
Stayed 7 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent and staff very helpful. Only, albeit small, negative was the ridiculous daily extra charge made to use the in room safety deposit box. Never seen that before.
Response from Juan Rodriguez, Guest Experience Manager on 19 Jan 2024
Dear David,Thank you for your review.We apologize for any inconvenience the charge for the in-room safety deposit box may have caused; we strive to maintain transparent pricing for all our services.We are delighted to hear that you found our hotel excellent and our staff very helpful. It is wonderful to know that the efforts of our team to provide a welcoming and supportive environment were appreciated.We hope to see you again in the future.Kind regards,Juan Rodriguez, Guest Experience Manager

10/10 Excellent

steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location, staff, spa service and overall upkeep and maintenance of the room and building/grounds were greatly valued.
Stayed 1 night in Jan 2024
Response from José Prada Guest Experience Manager on 12 Jan 2024
Dear Steven,Thank you very much for your kind feedback.We're thrilled to hear that our location was ideal for your needs and that you received excellent service from our team. It's also gratifying to know that the spa services added to your stay's enjoyment and that our commitment to maintenance and upkeep met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,José PradaGuest Experience Manager

10/10 Excellent

Sharon, Needham Market

Travelled with partner
Liked: Cleanliness
A really lovely hotel, excellent service and atmosphere. Good food, well organised New Year gala.
Stayed 8 nights in Dec 2023
Response from José Prada Guest Experience Manager on 10 Jan 2024
Dear Sharon,Thank you for your positive feedback.We're thrilled to hear that you enjoyed excellent service and atmosphere at our hotel, and that our New Year gala was to your liking. It's wonderful to know that the food met your expectations and was well organized. We are sorry that the solutions provided during the stay were not satisfactory.We look forward to welcoming you back on a future occasion.Best regards,José PradaGuest Experience Manager

10/10 Excellent

Elizabeth A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! We arrived early and our room was ready which was very helpful. The distance to the restaurants and mainstreet was great. We walked everywhere. The hotel was very clean and the staff were very friendly. The inside of the hotel reminded us of a cruise ship. You'll understand if you ever stay here. We had the ocean view which was nice to wake up to.
Stayed 2 nights in Dec 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, room comfort
Great hotel just needs a little TLC in places
Lovely hotel for Couples, very peaceful and overall a quality hotel. Certain areas are looking dated though. The spa has a hot/cold experience and some of the shower experiences didn’t work, rust in a lot of areas which is a shame as it brings the quality down where it shouldn’t. Overall you won’t be disappointed with this hotel. Staff are lovely and location is great. Food wise we were B&B but was excellent and prices for drinks etc as well as food was fair too. This was our 2nd time here and if I returned would book again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near the beach. Delicious food and friendly staff
Stayed 3 nights in Sep 2023
Response from Leah Babikova, Guest experience manager. on 15 Sept 2023
Dear Mrs. Zara,Firstly we would like to thank you for choosing our hotel for your holiday and for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel. We are delighted to read that we were able to match your holiday expectations and that you really enjoyed our unbeatable location. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On behalf of our entire team, we greatly look forward to your return.Kind regards,Leah Babikova, Guest experience manager.

8/10 Good

Oliver

Stayed 5 nights in Aug 2023

6/10 Okay

Robbie

When we stayed in a suite in this hotel in the past we got access to the mini bar or unlimited access to the spa. This trip was different where we got nothing and when we enquired we were told it was due to a recent policy change. As a result we would not recommend paying for a suite. Another negative for our stay was we had an insect issue in the bathroom during the stay that was sorted out very quickly, but still not great that it happened in the first place.
Stayed 10 nights in Aug 2023

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All over a great stay. Only a couple of little points were an issue. The air con was non existent in communal areas which made eating a not so enjoyable experience. I understand that companies are trying to reduce the use but in 30+ degree heat it’s still needed. Also has ants in the bathroom which wasn’t a huge issue really
Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Lovely hotel and perfect location for the beach the Harbour shops & restaurants Exceptional staff service & breakfast food Buffett very good Pool area perfect Hotel rooms & balcony very nice but could do with a little attention great sea view however only if standing balcony restricts the view if sitting
View from balcony
Stayed 10 nights in Jun 2023

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel which was within easy walking distance of main areas. Staff were all very accommodating.
Stayed 8 nights in Jun 2023
Response from Leah Babikova, Guest experience manager. on 29 Jun 2023
Dear Mr. Simon,Thank you for choosing Barceló Corralejo Bay hotel for your vacation.We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards,Leah Babikova, Guest experience manager.

10/10 Excellent

Colin David Gilmour

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. The room and hotel were clean and the breakfast was very good
Stayed 7 nights in Apr 2023
Response from Leah Babikova, Guest experience manager. on 24 Apr 2023
Dear Mr. Colin,Firstly we would like to thank you for choosing our hotel for your vacation and the lovely review you shared following your recent visit. We are delighted to read that we were able to match your holiday expectations. We are grateful for your appreciation of the high standards we try to maintain and it’s a pleasure to know that we were able to help you start your day off right with our tasty breakfast buffet.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards, Leah Babikova,Guest experience manager.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Front desk manager on 11 Apr 2023
Dear Mr. AndrewWe would like to thank you for your preference in selecting our Barceló Corralejo Bay hotel for your holidays in Fuerteventura, as well as for taking the time to tell us about your recent experience among us. Kind regards.

10/10 Excellent

Charles Leyland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the hotel was very good especially the attractive pool area (and providing a heated pool). The hotel provided a good selection of food at breakfast and dinner. All the staff were very friendly and helpful.
Stayed 5 nights in Mar 2023
Response from Front desk manager on 11 Apr 2023
Dear Mr. LeylandWe would like to thank you for your preference in selecting our Barceló Corralejo Bay hotel for your holidays in Fuerteventura, as well as for taking the time to tell us about your recent experience among us. Kind regards.

2/10 Terrible

Kit

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in room and bad service
There were two giant cockroaches in the room on the first night. When we reported, they spray this insect spray that made the room smell like chemicals a night. The next morning, the recepty insisted that that's what happens and they'll just clean better. We deserved to be compensated and wanted to talk with the manager. Manager didn't pick up and never called back. Do not stay. Don't recommend.
Stayed 4 nights in Dec 2022
Response from Eleonora Scardino Guest Experience Manager on 2 Jan 2023
Dear Mr. Kit,We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Corralejo Bay hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We regret reading that you found cockroaches in your room and we thank you for contacting our reception for us to intervene. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of Fuerteventura, the presence of insects is unfortunately unavoidable. Once again we would like to apologize for the inconveniences caused to you and your partner.Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kindest regardsEleonora ScardinoGuest Experience Manager

8/10 Good

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Lovely hotel, great location.
Stayed 1 night in Dec 2022
Response from Front desk manager on 20 Dec 2022
Dear Mildred,Thank you very much for leaving these wonderful comments on, we are delighted that you enjoyed your stay among us.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the place, friendly staff.
Response from Estéfano Villanueva Fiallo Guest Experience Manag on 9 Dec 2022
Dear Jason, Thank you very much for your kind feedback.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back for another memorable experience.Best wishes,Estéfano Villanueva FialloGuest Experience Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
Really great stay - lovely room, bathroom, pools, spa
Stayed 7 nights in Nov 2022
Response from Front desk manager on 6 Dec 2022
Dear guest,Thank you for reviewing your recent stay in our Barceló Corralejo Bay . It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.Kind regards,

10/10 Excellent

Nichol

10/10 Excellent

Alan John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location, especially near to beaches.
Stayed 10 nights in Sep 2022
Response from Ladislava Babikova Guest experience manager. on 9 Oct 2022
Dear Mr. Alan,Thank you very much for choosing Barceló Corralejo Bay hotel for your holiday and for your kind feedback.We are glad to read that you really enjoyed our unbeatable location in Corralejo . We look forward to welcoming you back for another memorable experience. Kind regards,Ladislava BabikovaGuest experience manager.

10/10 Excellent

yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Very nice hotel, spacious modern rooms and a short walk from the beach
Stayed 3 nights in Jun 2022
Response from Leah Babikova, Guest experience manager. on 30 Aug 2022
Dear Yahya,Thank you very much for your kind feedback and for choosing our hotel for your holiday.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back for another memorable experience. We do hope to seeing you soon,Kind regards,Leah Babikova,Guest experience manager.

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for beach or town this hotel provides excellent service. The accommodation was spotless, the rooms was well appointed and the view we had was incredible. The food selection in the main restaurant catered for every need and the snack bar at lunch was competitively priced and had a great selection. The staff were attentive and friendly and the entertainment was very good. Our room had a soft drink option mini bar which was included in our package, along with dressing gowns and slippers. All toiletries were complimentary and our huge bed was very comfortable. We had a wrap around balcony with outdoor jacuzzi which we used every morning after breakfast. I would highly recommend this hotel and shall be returning.
Stayed 10 nights in Jul 2022
Response from Leah Babikova, Guest experience manager. on 22 Jul 2022
Dear Guest, Thank you for choosing Barceló Corralejo Bay for your holiday and for your recommendation. We are pleased to hear that you received friendly service from our team members and that you enjoyed your room with the additional details.In addition, we understand how important an excellent night's rest is to our guests, and we are pleased that your bed met your expectations.The comfort of our guests is our top priority, so we are very pleased to receive your positive feedback. We look forward to welcoming you back on a future occasion. Kind regards, Leah Babikova, Guest experience manager.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic break
Such a relaxing time. Excellent customer service from every single member of staff we came across. Nothing too much trouble.
Stayed 1 night in Jul 2022
Response from Eleonora Scardino, Guest Experience Manager on 12 Jul 2022
Dear Mrs. Chritstine, first of all we would like to thank you for spending some time to share your feedback about your recent stay with us. We are delighted to read you had a great time with us and we hope to welcome you again soon in our Hotel. Kind regards Eleonora Scardino, Guest Experience Manager

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
Weak Wi-Fi
We had an enjoyable stay but sadly the Wi-Fi was very weak and we could not respond to messages
Stayed 6 nights in Apr 2022
Response from Front desk manager on 1 May 2022
Dear guest, We first would like to thank you for choosing our Barceló Corralejo Bay hotel for your holidays in Fuerteventura and for sharing your comments on your experience among us. Please accept our sincerest apologies for the difficulties you had with our Wifi service, we will pass on your comments to our techincal department for revision and improvement. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards,

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great immaculate hotel
Excellent hotel Great service Very clean and well run Food excellent Will definitely return
Stayed 7 nights in Apr 2022
Response from Front desk manager on 1 May 2022
Dear Mrs, Ann Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations. Kind regards,

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel in a convenient location for access to the town of Corralejo. Greeted with a glass of champagne on arrival. Nice pool area and bar for lazy days, staff were friendly. Did not try the restaurant but the breakfast was decent, the room itself was clean and modern. Also it's an adults only hotel so a more relaxing environment if you want a quieter stay.
Stayed 9 nights in Mar 2022
Response from Front desk manager on 1 May 2022
Dear Mr. Matthew, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality hotel
Fantastic breakfast and dinner food choices with lots of choice for Vegetarians. Deluxe rooms are modern and in great condition. Only comment on the room would be to upgrade from 32" TV's to 55" TV's. Lovely hotel and would stay again.
Stayed 3 nights in Mar 2022
Response from Front desk manager on 1 May 2022
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations. Kind regards,

10/10 Excellent

Egbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2022
Response from Front desk manager on 1 May 2022
Dear Mr. Egbert Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations. Kind regards,

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance to the beach and town, friendly staff.
Stayed 3 nights in Mar 2022
Response from Sofia Simonetti, Guest Experience Team on 9 Mar 2022
Dear Alessandro, Thank you for choosing us during your stay in Fuerteventura and for sharing your recent experience in our Barceló Corralejo Bay. We are glad to read that we were able to exceed you expectations and making you fully enjoy your holiday! It will be a pleasure for us to welcome you back in the near future. Kind regards, Sofia Simonetti, Guest Experience Team

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jefe de recepción on 3 Mar 2022
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido con el resto de viajeros en referencia a su reciente visita a nuestro hotel Barceló Corralejo Bay estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in all aspects
Stayed 4 nights in Feb 2022
Response from Jefe de recepción on 3 Mar 2022
Dear Mr. Tino Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations.

10/10 Excellent

Jillian

Travelled with group
Liked: Property conditions & facilities
Fantastic hotel, lovely staff!
I stayed here for one night with a friend and we had a wonderful time! This is a perfect inclusive hotel experience - close to the urban center, but its own little oasis. Yasser at the front desk was particularly helpful to us, and the dining staff were also very kind. The pool area is lovely, and the hotel doesn't miss a detail - there was even a live violinist while I was swimming! I would highly recommend this for couples, friends, or solo travelers.
Stayed 1 night in Feb 2022
Response from Irene Albújar, Guest Experience Manager on 7 Feb 2022
Dear Jillian, Please accept our thanks for your kind review regarding your stay. We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts. We look forward to welcoming you back on a future occasion. Best regards, Irene Albújar, Guest Experience Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in downtown corralejo
Best hotel in downtown area of Corralejo. Plenty food choices. Decent prices for drinks. Good pool area. Rooms clean and spacious.
Stayed 7 nights in Dec 2021
Response from Jefe de recepción on 28 Jan 2022
Dear Mr. James Thank you for the time you spent to share your feedback on your recent stay at our Barceló Corralejo Bay to be considered as one of the best hotels you stayed at is certainly high praise. Kind regards

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very relaxing and staff very friendly and can’t fault their efforts. Only down side was Wi-Fi in the room, which simply didn’t work. Reported it twice but not fixed. Can only assume insufficient band width to accommodate everyone. However didn’t spoil my holiday as 4g signal mange’s to run most things and Wi-Fi OK in the communal areas Would go back as very good location for getting around and evening entertainment of a high standard
Stayed 7 nights in Dec 2021
Response from Jefe de recepción on 28 Jan 2022
Dear Mr. Kenneth, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Bay hotel and are delighted to read that we were able to match your holiday expectations. Please accept our sincerest apologies for the difficulties you had with our Wifi service, unfortunately our internet provider could not restore the service as swiftly as we would have liked. Kind regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Jefe de recepción on 14 Jan 2022
Apreciado cliente, En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido con el resto de viajeros en referencia a su reciente visita a nuestro hotel Barceló Corralejo Bay, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

6/10 Okay

Gregg, PRINCETON

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel claims to have heated pools but all of them were extremely cold.
Stayed 1 night in Nov 2021
Response from Sofia Simonetti, Guest Experience Team on 22 Nov 2021
Dear Mr. Gregg, Thank you very much for choosing our Barceló Corralejo Bay to spend your holidays in Fuerteventura. We really appreciate ​the time you took to complete our survey, as this is very helpful for us to understand what our guests enjoy and what we can do to improve our facilities. Regarding the pool temperature, we would like to inform you that the outdoor pool that is heated is the median and is usually between 24º and 28º. We will check it in order to fix it if it is needed. We regret if it was not according to your expectations. We thank you once again for making us your choice hotel, we certainly look forward to welcome you again and to have the opportunity to exceed you expectations. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a sea side view room for 7 nights. The view was lovely to wake up to everyday. We had breakfast included but not dinner. There were a wide selection of fresh ingredients at breakfast. Staff attentive and fixed problems immediately. There was a small leak coming from the ceiling and someone was sent to fix it straight away. Overall it was a good place to stay. Very convenient location. Would stay again
Stayed 7 nights in Oct 2021

10/10 Excellent

Yifat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was more than i expected. Room was very clean and quiet. The restaurant was amazing. Lots of options, and as a vegan, the staff was very understanding and helped with offering me different options. Location of the hotel is fantastic. Close to the centre and to the beach. Bicycle hire at the hotel made it very convenient. I would visit there again
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend this property for your vacation. We got all inclusive and one of their bigger rooms with jetted tub. The property is very outdated and the rooms are very old. It was our honeymoon and they were aware of that because it was in the reservation. Didn’t expect anything extra for that but never was it mentioned by them. Our room had 2 twin beds put together with separate comforters. So literally we had to sleep separately on our honeymoon. There was yellow patches/spots all over the sheets and comforter. We paid extra for the jetted tub, and we never used it. It was filthy and full of hair and pieces of dirt. The WiFi service was non existent in the room. We had to go to the lobby to use WiFi. Informed them 3 times and the first time were told they will send someone, second time the lady in the front desk said that’s how it is and they can’t do anything. The third time the guy said that he will send someone because there might be an issue with our WiFi receiver in our room. Never was the issue fixed. The all inclusive part was another issue. The pool bar would treat you absolutely different once they found out you were all inclusive. Both guys working there were very rude and would show clearly how annoyed they were by us. It was very uncomfortable to go there for lunch because they would make the experience unpleasant. So overall our honeymoon was the trip to hell.
Stayed 4 nights in Jul 2021
Response from GEM on 5 Aug 2021
Dear Guest, Thank you for taking the time to review your visit and we lament you did not enjoy such special occasion among us and regret any issue you could have had. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism, genuine friendliness and we assure you that what you described regarding the pool bar is not normal among us. Please accept our sincerest apologies for the difficulties you had with our Wi-Fi service, unfortunately our internet provider could not restore the service as swiftly as we would have liked. We regret your disappointment for not being able to provide you with a proper double bed during your stay however; we would like to take the opportunity to point out that all rooms are advertised as having twin beds on our website. Nevertheless, our housekeeping team will make the beds with double sheets joining the mattresses upon request, for a future occasion please do not hesitate to contact and point out if necessary to our reception team who will assist for you to fully enjoy the comfort of your assigned room. For a future, we kindly ask you to inform us of any concerns immediately so we make take the appropriate action. Your comfort is a top priority and we are always eager to assist. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Guest Experience Manager Barceló Corralejo Bay

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Response from la Recepción on 17 Dec 2020
Dear Alexander, thank you very much for your comments. kind regards,

10/10 Excellent

TomS, Newbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel, room, food & drinks, staff were all amazing! Would definitely recommend. Lovely place!!
Stayed 7 nights in Oct 2020
Response from Frederic on 20 Nov 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020
Response from Frederic on 20 Nov 2020
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, facilities and catering!
Amazingly skilled and driven staff. Superb facilities and top quality fresh food daily. Will definitely return.
Stayed 6 nights in Jul 2020
Response from GEM on 5 Aug 2020
Dear Alberto, Thank you very much for your lovely feedback and choosing our Hotel Barceló Corralejo Bay to spend your holidays in Fuerteventura. Is a pleasure for us reading you really liked our facilities, gastronomy and service delivered. Once again, all of the staff from Barcelo Corralejo Bay would like to thank you for your feedback and we will look forward to welcoming you again for your next visit. Kind regards. Irene Albújar Guest Experience Manager Barceló Corralejo Bay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only is great, check-in a little slow and disappointed that room not ready at 2pm
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , great food and fantastic spa.verall the staff were friendly and helpful.
Stayed 9 nights in Jan 2020