Reception

Reviews of Hakata Green Hotel Tenjin

3 out of 5
Hakata Green Hotel Tenjin
2-9-11 Daimyo Chuo-ku, Fukuoka, Fukuoka-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 376 reviews" "
Rating 8 - Good. 179 out of 376 reviews" "
Rating 6 - Okay. 43 out of 376 reviews" "
Rating 4 - Poor. 7 out of 376 reviews" "
Rating 2 - Terrible. 4 out of 376 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHOICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mami

Stayed 2 nights in Jan 2023
Response from 接客課 クァン on 7 Mar 2023
この度は博多グリーンホテル天神にご宿泊頂き、誠にありがとうございます。快適に過ごして頂けた様子でとても嬉しく思います。これからもお客様のご期待に応えられるホテルづくりに精進して参ります。また次回福岡にお越しの際も、当ホテルにご宿泊頂けますと幸いです。この度は貴重なお時間を割いてのご投稿、誠にありがとうございました。

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious practical comfortable helpful staff
Response from Frontdesk Nanakuma on 24 Dec 2022
Thank you very much for staying with us this time.We are very happy to hear that you had a comfortable stay during your stay.We will continue to work hard to become a hotel that is loved by our customers.Please come to our hotel when you come to Fukuoka again.Thank you for taking the time to write this review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from HAKATA GREEN HOTEL TENJIN on 21 Nov 2019
ご利用ありがとうございます。ご意見ありがとうございました。

6/10 Okay

Shunsuke

Stayed 1 night in Jul 2019

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Good value. OK location.
Nice hotel. Small room (typical for Japan). Location was OK, but not great - it is on the western edge of what could be considered Tanjin, so to get to the main market and restaurant area is either a long walk or a short bus ride. Close to subway stop. The hotel is right on one of the main streets through Fukuoka. Breakfast is a voucher for an adjoining restaurant and was a minimal buffet. The staff did fine with "normal" procedures in English, but when I tried to ask more detailed questions, they could not understand me. Comfortable and clean rooms. WiFi was very slow in the evening.
Stayed 2 nights in Jun 2019

10/10 Excellent

DREYSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Great location and staff
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive (but available) motorcycle parking
They charged us ¥1,500 per motorcycle for parking even though we got all 3 bikes in 1 space, but at least they allowed us to park there. Rooms were in very good condition. Breakfast is at the pronto downstairs. Watch out for drunk salarymen in the Tenjin area. Yatai food Stalls are a tourist trap.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The twins bedroom that we got to stayed is completely looking different from the photos on Expedia... Terrible small, no dressing table (when the photos are showing they have). Staffs could not understand much English while we talked over the phone... But location wise is pretty good.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, reasonable size room. Hotel staff is friendly and helpful. Nearby public car park is convenient.
Stayed 2 nights in Nov 2018
Response from Front FUKUDA on 2 Dec 2018
Thank you for staying with us. This time, I received a word of compliment from the customer and I was very happy to read it. We will continue to devote ourselves to becoming a better hotel in the future so we appreciate your patronage. Thank you very much for your contribution. looking forward to seeing you coming again. Front Fukuda

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good value hotel. Really good location easy to walk everywhere you need. The staff were very nice too.
Stayed 2 nights in Sep 2018
Response from 天神店 接客課 大田 on 3 Oct 2018
この度は博多グリーンホテル天神店にご宿泊いただき、誠にありがとうございます。 お客様のご旅行のお手伝いをすることができて、大変嬉しく思います。 また福岡にお越しの際は当ホテルへご宿泊いただければと思います。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
There was no room available but smorking room . So I got the room even though I hate smoke , a little bit smoky but it was all clean and there was an air cleaner in the room so nothing bothered me sleeping in the night . The people at front desk was nice
Stayed 1 night in Nov 2017
Response from Front Koga on 28 Dec 2017
Thank you for your stay. I am glad you spent comfortably. If you want non-smoking room, please tell us when you check in. We'll do my best. We will be waiting for you to come back to stay again. Thank you.

8/10 Good

Sun K K

Liked: Cleanliness, property conditions & facilities
Good location and spacious rooms
Room was bigger than normal hotels in Japan terms.Location is just in front of Akasaka station.Lobby is outdated but rooms are comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It is good location from city.

8/10 Good

Yining, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location in the Fukuoka city
Extremely convenient location just inside the downtown area of Fukuoka city, all the shopping and dinner within few minutes walking, definitely I will return to this hotel next time when I visit Fukuoka.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Service was great. Location was close to downtown and was near some good restaurants, clubs, and karaoke bars. Price was affordable and convenient.

8/10 Good

brown, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy hotel near to the subway
We were pleasently surprised by the room which was nicely designed, comfy and more spacious then we had expected. Location was good as ut was near a subway station and 10 to 15 mins walk away from the shopping areas.

8/10 Good

Brock, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Great room. Ok service.
Room was very good for price and great location. Staff were a little unhelpful, but could have been due to language barrier. Would stay there in the future. Comfy bed and great pillows.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and attentive service. Room was small as expected in a Japanese business hotel but it was clean and orderly.

8/10 Good

Verified traveller

Liked: Staff & service
Convenient
it was a last minute hotel and it was decent for the price

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location but,,,
I could not reserve the non smoking room due to very popular time,so we stayed the smoking room. It was big mistake. I suffocated with toxic smell stained room, even pillow. also,it was not clean, I could smell urine odour in the bathroom and dusty on the bedside table.

8/10 Good

Guia, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and centrally located
The hakata green was a great hotel, centrally located with a very friendly staff. I paid a few more dollars to get the breakfast and that daily curry was worth it! The hotel was within walking distance to main shopping areas, parks and nightlife. I especially enjoyed walking to reganet cute grocery (about 7 minutes away) and buying discounted sashimi! I also received a package here and they held it until I left. Room was small but I think typical and fine for one person. Would definitely stay here again!

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient cozy HTL in a reasonable rate
Just a bit old & it could be better if the air refresh system can be improved.

6/10 Okay

Anna , Malaysia

Liked: Staff & service
Nice hotel in Tenjin
I stayed in the hotel for 6 days. It was my first trip to Japan to attend a conference in Kyushu Hospital University. Front desk staff was very helpful especially when we wanted to know the whereabouts and subway routes to certain places.

6/10 Okay

Verified traveller

Liked: Staff & service
True Japanese hospitality
Easy access from Tenjin and Asakasa subway. Quiet neighbourhood.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Matt, Sasebo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Subway-Easy to find
With only a 3 star rating (when booked) I was pleasantly surprised by the quality of Hakata Green Hotel Tenjin. It's only about a 5 minute walk from the nearest Subway station and there is a Starbucks and a Mcdonalds nearby. My wife and I don't speak any Japanese but the signage on the hotel made it easy to find. The room was a good size for a Japanese room. There is a good breakfast place connected to the hotel. There's also Kirin and Asahi vending machines located in the hotel on the 2nd floor if you would like a beer or chu-hi. I would stay at the Hakata Green Hotel Tenjin again and recommend it to a friend.

10/10 Excellent

Doc Swayzee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and clean
Wifi works well. Near subway line. TV only has a few channels.

8/10 Good

HH, Dorrigo NSW 2453, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hepful friendly staff, central location
The hotel is located centrally between the Tenjin and Akasaka subway stations, very close to the Akasaka entry. I found the staff extremely helpful - even after I had already checked out they went out of their way to organize a courier for my luggage. While the room was small, the bedding was comfortable and everything was spotless clean. I also enjoyed the quietness (soundproofing widows!) and the free fast internet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sub-standard
The bed is very hard; uncomfortable to sleep. There was no air-conditioner, and you cannot open windows. There is no need to buy breakfast tickets as Family Mart is right at nextdoor. Actually, that's only good point of this hotel.

10/10 Excellent

たつや

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特になしです。
Stayed 1 night in Mar 2024
Response from フロント 釜田 on 28 Mar 2024
この度は博多グリーンホテル天神店をご利用頂き誠にありがとうございます。また、数あるホテルの中で当館をお選び頂きました事重ねて御礼申し上げます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。今後ともお言葉に甘んじることなく、お客様にご満足頂けるよう、接客、サービス共に精進して参ります。また福岡にお越しになる際には当ホテルをお選び頂けますと幸いでございます。この度はお忙しい中のご投稿誠にありがとうございました。次回お客様とお会いできます日を心よりお待ちしております。

8/10 Good

HyeJin

Liked: Staff & service, amenities, property conditions & facilities
텐진&다이묘 쇼핑 위주로 움직이시는 분이라면 좋은 숙소입니다. 여성 전용 층은 휴족시간을 어매니티로 제공해주는 점이 좋았어요.
Stayed 3 nights in Mar 2024
Response from Frontdesk Sugahara on 15 Mar 2024
저희 호텔을 이용해주셔서 대단히 감사합니다.고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.가까운 시일에 다시한번 고객님을 만나뵙기를 바랍니다.

8/10 Good

Sumika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方も丁寧で、女性専用フロアの用意がありました。 アメニティも充実しており、メイク落とし、洗顔、化粧水と乳液もあります。 スリッパも立派なものが用意されているのですが、それが使い捨てで連泊時に捨てられてしまったのが、少し環境配慮に欠けるかなと感じました。丁寧さの表れかとは思いますが、しっかりした物は毎日捨てなくても良いのでは、と思います。
Stayed 2 nights in Mar 2024
Response from フロント 熊谷 on 18 Mar 2024
この度は博多グリーンホテル天神にご宿泊頂き誠にありがとうございます。また、天神地区にございます数あるホテルの中より当ホテルをお選び頂きました事重ねてお礼申し上げます。ご投稿にございます様に当ホテルの接客サービスにご満足頂けた様子がお伺えでき、大変嬉しく拝読させていただきました。しかしながら、スリッパにつきまして少しご不便をお掛けしました事、この場をお借りしてお詫び申し上げます。次回ご宿泊の機会がございましたら、清掃の面につきましてもご満足いただけるよう努めて参りますので、よろしくお願い致します。この度はお忙しい中ご投稿頂き誠にありがとうございました。またお目にかかれる日を心よりお待ち申し上げております。

10/10 Excellent

Ryo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は近隣のパーキングに。1日中停めても安い!
Stayed 1 night in Dec 2023
Response from フロント 李 on 14 Mar 2024
この度は博多グリーンホテル天神店にご宿泊頂き、誠に有難うございました。お客様のお言葉通り当ホテルはご宿泊の方のみ24時間駐車場券を販売しております。今後もお客様にご愛顧賜るホテルを目指し、スタッフ一同精進して参ります。この度はご多忙の中貴重なご投稿を頂き誠に有難うございました。またご機会ございましたら是非当ホテルにお越し下さいませ。

8/10 Good

hideo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Feb 2024
Response from フロント 李 on 14 Mar 2024
この度は博多グリーンホテル天神店にご宿泊頂き、誠に有難うございました。お褒めのお言葉を頂戴しありがとうございます。今後もお客様にご愛顧賜るホテルを目指し、スタッフ一同精進して参ります。この度はご多忙の中貴重なご投稿を頂き誠に有難うございました。またご機会ございましたら是非当ホテルにお越し下さいませ。

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
지하철 주변이여서 이용허기 넘 편했고 바로 앞이 다이묘거리라 술한잔하기도 좋습니다
Stayed 3 nights in Feb 2024
Response from front desk Sugahara on 22 Feb 2024
저희 호텔을 이용해주셔서 대단히 감사합니다고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다가까운 시일에 다시한번 고객님을 만나뵙기를 바랍니다.

6/10 Okay

カズナリ

Stayed 1 night in Feb 2024

10/10 Excellent

YUN JUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

HIDEO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

EUN KYUNG

Stayed 1 night in Dec 2023
Response from フロント クァン on 16 Dec 2023
매우 감사합니다. 우리는 당신을 다시 만나기를 기대합니다.

10/10 Excellent

Yongmin

Stayed 2 nights in Nov 2023
Response from フロント クァン on 16 Dec 2023
숙박해 주셔서 감사합니다. 또한 숙박을 기다리고 있습니다.

10/10 Excellent

Gihwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
텐진쪽은 처음 숙박했는데 숙소도 깔끔하고 베개가 너무 편했습니다 조금 높다 생각했는데 누워보니 편안 했습니다 방도 건조 하지 않아 좋았습니다 화장실이 조금 좁은게 아쉽습니다
Stayed 2 nights in Oct 2023
Response from Front desk  kondo on 5 Nov 2023
이번에는 하카타 그린 호텔 텐진점을 이용해 주셔서 감사합니다. 칭찬의 말도 받고 거듭 말씀드립니다. 화장실의 좁음에 대해서는 불편을 끼쳐 드려 죄송합니다. 귀중한 의견으로 맡기겠습니다. 또 오시기를 진심으로 기다리겠습니다. 바쁜 중간 목소리를 주셔서 대단히 감사합니다.